They didnt deliver on Valentines Day like it was supposed to be delivered. They also didnt deliver today either. Then I get an email from them saying it was delivered, but it wasnt delivered. When I called the store the woman told me they were closing so she marked in the system that it was delivered. Her plan was to call the driver to find out if it was delivered after she had already sent me a confirmation email that it was delivered. That is a total lie. My stepdaughter is 16 years old and I have sent her something every year for Valentines Day and this was a huge disappointment to her and myself. The store offered me a refund, but they think that makes this all better. I know things happen, but not even delivering the next day and then lying about it is horrible customer service. This business should lose their franchise with Edible Arrangements. They reflect the parent company very poorly.

I received a birthday fruit + chocolate covered birthday arrangement from this location. The fruit + chocolate was excellent. A senior gentleman delivered the basket and safely drove the truck.

Friendly helpful staff. The chocolate covered strawberries are awesome. Ill be going back soon for more strawberries!!!

At the parking lot at the Owings Mills location me and my wife were leaving the nearby safeway when an Edible Arrangements van flew so fast towards me and my wife we thought he was going to hit us. I waved as I crossed the street to let the driver know that he was going too fast. Not intending to have any further interaction I continued to my car. The driver proceeded to dangerously whip into a parking spot across from us and get out of the car yelling you got something to say to me? I responded with yeah, slow down homie this is a parking lot the guy continued to yell Im not your homie, you racist white b!@#$ and said come talk to me if you got something to say, Ill whip your ass in front of your girl. at this point I told him that he needs to slow down and that this is a parking lot. he continued to yell and speed out of the lot recklessly when he saw I was getting in my car to leave. This guy is extremely reckless and has no respect for safety of pedestrians unprofessional. tag# was 9cj7720. For a guy to go as far as literally try and fight a pedestrian in a labeled work truck who knows what he is capable of. he was mid 20s light skin, skinny build. My wife was terrified.. all because we wanted this guy to slow down. If this is how Edible Arrangements would like to have their staff behave they just 100% lost my business and I will undoubtedly turn anybody that brings them up the other way. Disgusting way to act.

It is now 9:10 pm Feb 14th 2018 and no show for the Valentines arrangement..I called many many times ..i finally got thru to a young man around 530 pm ..was put on hold for 10 min then was told it was out for delivery..I had an issue a couple years ago and spoke with the franchise owner who was a complete and disrespectful prick..93 dollars for this gift to her on her special day !!I will be in contact with the bbb..what a joke ..and to make matters worse I will have to fight to get a refund ..it was to be delivered today!!!

Delivery service from this store is fine but the store itself is lacking. The food products they have for sale at the counter often dont look very fresh, if available/made/in stock at all.

Great Service