user
Whittaker Guns
6976 W Louisville Ln, Owensboro, KY 42301, United States
Appearance
Whittaker Guns
Comments
ca
Review №1

Largest inventory and great selection of many things hard to find everywhere else. Well worth the visit!

Do
Review №2

Bought a S&W M&P 9 Shield Plus. Great price for a great pistol. Also appreciate that they had my CCDW class there. Will visits again soon!!! Thanks for all your help.

Jo
Review №3

Great store and the prices are good all things considered in 2021.

Bi
Review №4

Decent. Alot more hunting stuff. Some mad minute stuff. Oh well

ke
Review №5

Yes prices are reasonable, lots of selection, but place has really went downhill, since Mr. Whitaker Sr. passed. Now they work bankers hours, and treat people different.

Su
Review №6

My father bought a 22 there and something was wrong with the gun and he took it back and they would not help him. I thought they was a reputable business

Da
Review №7

This is the best gun store I have been to in over 20 years.

St
Review №8

Visited on a Saturday, they were very busy. Customer service was very helpful despite the amount of customers. Helped me purchase both a Glock 9mm and Ruger 8500. Prices were fairly priced and I will return for future purchases, its an hour away.

Ch
Review №9

Toys-R-Us for adult outdoor enthusiasts

jo
Review №10

I have purchased 4 Henry rifles there in the last couple of months and the young man who helped me both times was on top of it !! And I shall be back !

Bl
Review №11

I called today to ask about ammo and to see if what I needed was in stock instead of driving an hour to see for myself. The woman that answered the phone was very rude and basically hung up on me when I asked my question. I’ve heard their customer service has really went down over the years but I actually experienced it first hand. I can only imagine how I’d be treated if I was there in person. Very poor customer service and I will not be doing business with them anytime soon.

Ja
Review №12

Love this store inventory is low now with everything that is going on with covid19 and politics but what they have is fairly priced.They arent price gouging like some of the other big gun shops not to mention names but BUDS GUNS tripped prices on ammo.

Ma
Review №13

America in all her glory

aa
Review №14

Best prices and selection in the area.

Li
Review №15

I cannot express how great and efficient the service at Whittaker Guns is. I have bought from them before and recently made another purchase. Great prices all around and super fast shipping. Even during the current situation my rifle arrived in a matter of a couple of days. Shipped the next day. Needless to say Whittaker Guns is at the top of my list. I will definitely be buying again from them in the near future. Thank you!!!

ma
Review №16

Walked around for hours with no one asking if I needed everything then when I went up to the counter still didn’t get any help.

La
Review №17

Every time I go their staff is super rude. They look at you and treat you like if they’re doing you a favor. Forget trying to support local businesses.

Ja
Review №18

Excellent prices. Best prices I have found for my purchases. Fast shipping. No issues at all. Great online shopping and selection.

Br
Review №19

When its too hot to work outside you go indoors at Whitakers guns

Ca
Review №20

I miss old man Whittaker. Most my stuff has come from here

Ti
Review №21

Amazing amount of inventory. CLEAN. Prices are pretty good too.Bought a product and the process was all but instant-these guys are good!You have to visit, even just to browse-Its our right to own firearms-enjoy it!

rs
Review №22

Very wide selection of guns and you can look at the guns and not be pestered by sales people. I bought a Taurus G2C in and out less than 30 minutes, probably could have been faster but I was looking around. I could spend a lot more time and money here awesome selection. Like a kid in a candy store.

To
Review №23

Poor Customer Service.I cant remember having any issues before they moved into the new building but after todays visit I will not be coming back.The employees were too concerned over Chocolate Zucchini loaf and Facebook to pay attention to customers. I had to drag people away from what they were engrossed in just to get a five word answer about a question I had or even to check out (which I was very reluctant to even given them money by the end of my time there). While I had their attention they treated me very poorly and acted angry they had to do their job. Ive worked retail for a number of years, I know how it can be, but there was no viable excuse for this short of laziness.I like to spend my money where I feel welcome and from here on out Im just going to stay in town instead of making the drive out there.Used to be worth it, not anymore. Sorry guys.

Ch
Review №24

Never had good service, went into buy a raven crossbow prepared to spend several thousand dollars, and as its been everytime I went in there, I could not get anyone to help, walked out and will never go back.

Ty
Review №25

I’m not a gun enthusiast. I am looking to purchase my first pistol for self defense and one for my girlfriend. I go in to Whittaker’s to look around. There are four employees sitting in the middle talking to each other. I make about 4 rounds back and forth looking through the pistols. Not a single person said a word to me. They didn’t ask if I needed help (I had no clue what I was looking for). No one asked if I wanted to see or hold anything. I’ve heard so many great things about Whittaker’s from friends of mine, but me and my girlfriend and family will not be returning. I’m not mad. But Whittaker’s needs to understand that there are people in this world that know nothing about guns and that aren’t going to flag down someone for help. Especially when you’re just sitting there socializing amongst other employees.

Ja
Review №26

Being black and going to gun stores isnt always fun. I reload my own ammo and Id say I know what Im doing 90% of the time. So when I go to a gun store and ask for bullets, not ammo, I get strange looks like I dont know squat about reloading. Ive never got that feeling at Whittakers. Ive also never got bad vibes from staff in all my 10 years of going there. Help is usually plentiful but with the way times are now the store is usually packed and staff is helping with new purchasers. Its a store where I feel welcomed being black. Whittakers will always get my money and my vote.

Da
Review №27

Theres a guy there, Chris. He treats us with the upmost respect, given our lack of knowledge. He is kind and generous with his time to explain things in a way that we can understand. Extremely impressed with his knowledge. Having a bad experience elsewhere, we wouldnt go anywhere else. Were customers for life.

Jo
Review №28

Great service almost out of ammo

Re
Review №29

A very nice shop. Been meaning to stop by for some time.l now so when I found I was driving by it on my way to Evansville I just had to swing in. Great place great selection of guns gear and ammo. Would highly recommend if you’re in the area or are passing through. Everything is fairly priced and easy to find.

Ti
Review №30

Best place to buy a firearm and awesome staff

Pe
Review №31

Flat out lied about false advertising and is trying to steal my money. Advertises “Walther night sights, 3 dot tritium sights” and ships standard 3 dot sights. When I called about receiving wrong sights they just lied to me and said they don’t have any in stock. I only ordered them because I was in their shop a few days before looking at them IN THEIR STORE! They had several sets in stock. Now I’ve sent the standard sights back to them weeks ago as they insisted and zip, nothing, no refund. This large store unfortunately tanking due to pathetic and borderline illegal business practices. I’d bet this business will go under in less than 5 years. Was once a good business. Now they look at it like they are doing everyone a favor by being there. I’ve probably spent over 50 grand at this business. Never again!

Gr
Review №32

Im thinking of just stay in town and have a little more respect for your money....js

Jo
Review №33

Whittaker guns has been around for a very long time here in daviess county. They have in general a knowledgeable staff . Keep in mind people this is not a department store this is one of the largest gun shops in the country. They cant help everyone at the same time . My advice to someone they is wanting help in the store is to ask .not stand there like a dummy. I have been a long time customer and will always be.

ch
Review №34

Great selection. Great prices. Love this store.

Gr
Review №35

Best selection and staff I’ve seen anywhere. Polite, helpful, and informative. These guys shoot the same guns they sell.

Pa
Review №36

I have ordered quite a bit from Whittaker over the past three years. They have always been a pleasure to deal with. Their prices are great. The only time I needed customer service, they responded to an email quickly and got it taken care of. Anytime I need anything, I shop Whittaker first.

Ji
Review №37

Decent selection of guns but the customer service is terrible. Top that with them having that condescending attitude that some gun shops guys have and you lose a customer. Went to uncle lees and bought a new AR with cash.

Ro
Review №38

Awesome as always

Th
Review №39

Huge selection. Helpful staff. Good prices. Reasonable trade offers.

Ma
Review №40

Good prices.

Tj
Review №41

Great selection of guns. Good archery department. The customer service is average at best. Was in there for 45 minutes never had any of the employees say a word to me. The selection is the only reason Ill go back

Au
Review №42

Clean, laid out well great store & a great staff.

Da
Review №43

I recently ordered a rifle on their online store. The price was the best I could find and with free shipping, it was also delivered very quickly and their customer service was great. I will definitely buy most if not all of my future firearms from them.

Lo
Review №44

Poor customer service, very greedy people. If you can get it off-line do that don’t waste your time.

J
Review №45

We take trips to Owensboro simply to go to this store. Informed staff and huge inventory. Best prices

Je
Review №46

The selection is incredible. By far the best I have ever seen. I have been going in there ever since I was little with my dad.Service can be hit or miss depending on who you talk too. Often you end up talking to other customers to find out thing you need to know or where a product is located in the store.There are however some very knowledgeable associates working there. The prices can be competitive and some things are a bit over priced. But that is how the weapons industry turns its wheels.Over all I gave a 4 because of the service. Selection gets a 10!If you love guns, you will love to just walk around in Whittakers.

Ch
Review №47

This is easily the best gun store I have ever been to. The staff is friendly and helpful. The prices are hard to beat. This is my go to store for all things gun related.

js
Review №48

Great store very wide selection of guns and accessories. If you want to see a large selection of guns this is it and you can look all want and not be pestered into buying a thing. In the past when I used to come they would pester you to buy a gun wich was annoying but now you can look and not be pestered. If you need help just get there attention wich is easy. I bought a Taurus G2C in and out less than 30 minutes would have been less but kept looking. Highly recommend.

He
Review №49

Large selection of all guns and very good prices. Nice folks and nice store. Adding large addition. Worth a trip just to shop. I reload and they have a large selection of reloading components at good prices. Good prices on ammo too. Take a day to shop at Whittakers. You wont be disappointed.

Ra
Review №50

Great service and great prices! My Tikka T3x was nearly $200 cheaper (including shipping) than buying locally here in Alaska. Darrick was very helpful and I wont hesitate to buy from them again or refer them to friends.

Pa
Review №51

Ordered a rifle on a Thursday, waited two business days and still hadn’t heard anything by Tuesday so I called only to be told that rifle that I had paid for was not in stock but would be in from the distributor and shipped that day. Received an email that it had been sent to the shipping department soon after. The next day after receiving no tracking information I called again and find out that the rifle was not in fact coming and that they would not be getting one any time soon. He did offer to order it but it would probably be awhile and he did offer to give my money back and was very apologetic. I ended up just taking the same model in a different caliber that I already use often. He ships it promptly but due to my mistake it’s sent to a shop I didn’t know was closed. I call to change the delivery address and I’m met with some annoyance understandably. They fixed the issue but after this whole ordeal I’d just recommend that if you do buy a firearm online here, know what you’re doing. I would say that what’s on their website may not be accurate and that you should call before committing any money. I’m not sure why after almost three days I wasn’t contacted about the inventory issue but it just sheds light on their lack of attention to detail and reactive customer service style. The biggest redeeming quality about this shop is their selection and prices which I must say are the best I’ve seen online. I would do business here again, just much more carefully next time.

xX
Review №52

Great selection of weapons and ammo and loved the store. Prices a bit hefty of some items and a little slow on service. I wouldve loved to give them 5 stars .

Ja
Review №53

Always love visiting whittakers, absolute huge and wide selection of firearms. Knowledgeable staff who are helpful. Will visit every chance I get.

Ja
Review №54

Great prices, and great selection, not only of high end rifles but also of ammo! And preservation station, a cute antique mall, is basically across the street so you can drop the womenz off!

Mi
Review №55

Bought online. FFL on my end had an issue and Whittaker found some other, faster options. Very happy with both price and service. I will look to them for future purchases.

Ly
Review №56

Great selections. A bit high on prices. But can find some bargains. T shirts and hard too. Love to look around.

Jo
Review №57

Awesome selection. Customer service needs some help. But if you can get some one to assist you, they do a great job.

Ma
Review №58

Has changed since new building liked the old set up better

Ja
Review №59

Great place for firearms. Staff is friendly and knowledgeable about what they sell. We make several trips a year to the store.

Th
Review №60

As a lot of reviews have said yes it’s a great place to shop great selection and prices are outstanding ! I’ve purchased nearly all my guns there but yes customer service is a hit and miss some sales associates are very friendly and helpful and others shouldn’t be dealing with the publicBut overall if you want a nice gun at a good price then that’s the place to go and remember your there to shop or purchaseThe sales associate doesn’t come with the merchandise ! ... Thank God ! Lol

Kr
Review №61

Some good prices, but Customer service is HORRIBLE! I felt as though I was more of a Inconvenience than a Customer. Also, snide remarks and cracking jokes about how stupid some of your customers are right in front of them isnt a good idea. Might just lose business. Just saying.

Vi
Review №62

Easy online transaction and great price. Very helpfull staff and outstanding customer service. Highly recommended shop. A+++

Ge
Review №63

Great selection at the store, lots of choices. Staff isn t always consistent with their knowledge of the store and its products. My suggestion would be to research online before you go into the store. I was directed to subpar products a couple times while shopping there. To their credit the higher quality items were in store but I had to look for them on my own. Overall I would still recommend this place.

Su
Review №64

Great store with good prices!! Love the selection.

je
Review №65

Went in to see what they had. Huge selection. Only problem was I didnt bring enough with me. Had plenty of things for wish list . A must return. Also asked if they would ship. They would.Im editing a review I had purchased a steoger outback and I had it shipped. I appreciate everything

Ro
Review №66

Usually have a great selection..

An
Review №67

The new store was very nice. Only had one problem the employees were not very nice or helpful. They either ignored you or they acted like they didnt have time to help you out.

Za
Review №68

Very helpful, answered all my questions and had a few very helpful suggestions. Looking forward to doing more business with them.

Ma
Review №69

Generally their prices are hard to beat. Sometimes their PR isnt the best, but Ive never felt they didnt appreciate the business. In the 15+ years of going there they did make one mistake on a purchase I made, but I called them and they made it right. Years ago I bought a cheap pistol that broke after the first time I fired it. It was a manufacturer defect but Daryl credited the price of the gun back r9 go towards another pistol and I noticed they quickly stopped carrying the faulty product.

Cu
Review №70

This was the smoothest online pistol purchase I have ever experienced. Whittakers has a very nice website and the checkout process was very easy. I was able to email them the FFL license where I wanted the pistol shipped about 15 minutes after I completed the online purchase. I received a prompt email confirmation that my FFL license emailed had been received, and the pistol shipped that same day. I couldnt be happier with the entire process and the price I paid for the pistol was well below what I would have paid elsewhere.

G.
Review №71

Wonderful selection of guns. Far prices and excellent customer service. I highly recommend this place.

R
Review №72

ONLINE Experience: I had contact with Chanda, quite a lovely lady!She was very helpful, answered ALL Questions, and ASAP.Whittakers has some really great prices, on some excellent items!The Heritage Rough Rider revolvers are lower prices than I haveever seen anywhere. ARs and parts are awesome as well.THANKS Whittaker!

Ja
Review №73

Great place to shop. Their new building is large, laid out well, very nice and they seemed to have plenty of inventory on hand of just about anything you would want.

JD
Review №74

The old place was better. Some of the staff isnt very helpful or personable.

T.
Review №75

Tried to purchase a Colt M45A1 online and use the Grand Opening discount code SALE. Would not work, customer service rep said the code only applies to guns instock and on guns with the banner eligible for discount etc. Well.. it did say instock on top and also had the banner. But since it was a online only gun, the code was not qualified for the discount code.Rep wouldnt even try to make it happen for me. Why not just order the gun for the customer? Would you not make the same amount? After being a repeat online customer, I will be taking my business else where. Thanks

Th
Review №76

The employees are rude and act like its a hassle to have to sell you a gun. I have been there 3 times and its been the same everytime, I will spend my money elsewhere.

MI
Review №77

Whitaker Guns gives you excellent service, great products, and best prices in the country, I will only do business with Whitaker Guns. Thanks ladies and gentlemen for all your help. See ya soon.

Ke
Review №78

Love this store, always been good to me. I like to deal with Brian, fun to shop with him.P.s. he is always hungry, bring him food.

Ga
Review №79

Ever since they added and archery section i go there for all of my archery needs. If they dont have what you need, they will order it for you and call you when it is there. Great service and they fix everything for you as you need

Ch
Review №80

Visited Whittaker Guns on the afternoon of 18May13. Nice selection of firearms and accessories, very competitive prices...but customer service....As I walked in, there was a heavyset guy at the register by the door who was texting on his cell. I approached him after I had spent about 10m browsing and asked him about in-stock AR uppers. His response of What you see is all we got was delivered rudely after he rolled his eyes. While looking at the 3 uppers, another customer approached him with a question. The man was with a younger child and he had to say Excuse me three or four times before the employee acknowledged him. When the man did so, it was with another eyeroll as he pointed towards another register and the girl who was working it. In the hour I was there, I watched similar interactions between the employee and 5 more customers.Customer service can sustain or end business. I decided I was willing to pay $200 more to order an upper than I was to support a business that allowed someone like that to interact with customers. I will not shop at Whittakers in the future and, after comparing notes with coworkers who had or witnessed similar behaviour, I will warn all of my friends to stay away as well.

Co
Review №81

Interesting considering I didn’t order a glock and the pistol I ordered still says in stock in store and stillhasn’t shipped

Ty
Review №82

Have been going here for many years. Have one of the largest selections around and fair prices. Service can be hit or miss at times but most of the time it is pleasant.

Kr
Review №83

Purchased my first gun from here. I always heard the store is made for the experienced and not for new people, however, I found Matt the representative extremely patient and helpful. I would highly recommend Whittakers, especially if you are a newbie, speak with Matt. I love my new HK!

Na
Review №84

Tracys awesome helps me quick so I can get back in the woods

No
Review №85

Great place. Helpful and lots of stock. Great prices

Re
Review №86

I drove for over two hours on the recommendation of my cousin to check out this store, what a waste of time and a huge mistake. First thing when my girlfriend and I walked in the door she ask where the restroom was. Never been there before so of course we had no idea. The girl who finally told us didnt seem to happy about having to share this information but okay thats fine. Then after looking at pistols over and over I say to her I guess the reviews I read were right, theres no service here. Finally she got this guys attention and ask for his help, seems we disturbed his sitting. He seemed to think he was an expert on the gun I was looking at, a Ruger SP101 .357. He wasnt and I proved it to him. Every word out of his mouth was smart and cutting but Im not one to take that sort of treatment so I cut back. Just his attitude alone made me want to leave immediately so we went outside and talked it over. We decided after driving so far wed go ahead and give them a second chance, didnt work. But to make this short and believe me it could be very long I purchased the gun, a Hogue grip (for my girlfriends S&W) and two Nylon holsters, they had no good holsters in left hand so I was forced to do this and they have a sign on the wall that clearly says LEFT HAND which turned out to be only about 6 out of dozens. I was charged 2% just to use my debit card so that was an extra $11.00+ they got out of me for absolutely nothing. Anyway, I will NEVER go back and will never recommend this place to anyone, its not worth the drive or the search. Hey you guys need to be a little nicer to someone who is spending $630 in your store, its the last dime youll ever get from me. My advise, dont waste your time, they dont appreciate it. Jon was our salesman hes working in the wrong place with his attitude. The most unfriendly people Ive ever seen to be dealing with the public. I need to add, the price I paid for the gun was a dollar higher then my local gun guy but I made a mistake and should have dealt with him. Jon the salesman doesnt have the attitude or patience to help people, should have known after seeing his Batman emblem drawn on his name tag. I saw several people waiting to be helped but they were all ignored by the sales staff. This place is terrible and should close its doors. One further thing, everyone seems to think they have great prices at this store, if thats true then every store in that area must be high because in the Bowling Green Area the prices are much lower than Whittakers. And beware, they have a verbal sniper to argue with any bad reviews they receive, hes going to be busy poor guy.

Na
Review №87

Probably the best place to purchase a gun. Good everyday prices. Knowledgeable staff.

Da
Review №88

Good prices, but terrible service! Getting them to answer the phone is impossible and their staff is un professional! This place is all about volume and price. I would much rather pay more and get better service!

Ma
Review №89

Great selection and prices. They are always busy so you might have to wait, but its worth it.

Gi
Review №90

Love the new store! Great service, great selection!

Ja
Review №91

Eric was superb! Ordered a gun online. Super patient with my inexperience. 10/10!

C
Review №92

Highly recommended shop. Quick respinsed online and fast shipping to my local FFL. I would definitely buy from them again. A+++

Ji
Review №93

Excellent selection and fair prices. Like a gun/hunting show that you dont have to pay to get in.

Pa
Review №94

Friendly staff and very helpful

le
Review №95

This place has a huge selection and staff are friendly ready to assist you with your needs. Prices are decent better than most of your big name stores.

Er
Review №96

Great service, great prices, great selection and the staff knows their stuff!!

D
Review №97

UPDATE: Customer service has became more of a priority for the staff and I had a good experience this past weekend. Thanks for your help Chris.Prices are fair but respect for the customer is fairly awful. Or pay a little more at a place who values your business.

Mi
Review №98

Nice, friendly, helpful staff. Good variety. Average and better prices.

Ja
Review №99

New building looks nice.Way to many knives (nobody was looking at)Screaming kids running around in business.Tons of archery stuff.Very small selection of gun parts.Lots of rifles but lacking on the handgun selection.Used gun prices were within 10% of new gun prices.NFA items, SBR & suppressers area is very small and extremely expensive.

bk
Review №100

Reading the other bad reviews Im adding my comments to quantify others bad experience and provide perspective for those who havent visited the shop, yes at times it can be tough to get ahold of them on the phone, and at times it can be slow to get service in the shop, because they are VERY busy...why? they have consistently fair prices, they know what they are talking about and they have great selection! integrity, respect and professionalism, that is what I have experienced every time through the doors, I try and go when they are less busy, to speed up the process, but Ive never left with a question unanswered or felt like Ive gotten ripped off, if you havent visited, do so, its worth your time.

Information
26 Photos
100 Comments
4.4 Rating
  • Address:6976 W Louisville Ln, Owensboro, KY 42301, United States
  • Site:http://shop.whittakerguns.com/
  • Phone:+1 270-229-0140
Categories
  • Gun shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations