They are doing the best they can. Always nice. Could be faster, but it is not terrible. Have a good day and be nice.

The CVS on Frederica is efficient and friendly. The drive thru speed needs some work, but I usually go in the store. Both pharmacist are friendly and will take the time to help.

Absolutely the worst drug store ever. There is NEVER anyone up front to help you or to assist you with checking out. They have an alarm that youre supposed to walk up to and its supposed to sound so someone can come help you. Well it DOESNT WORK. Im sick and tired of having things to buy and have to wait for someone to come help me. Overall rating is 2.6. That says management is not good. Music is loud enough to wake the dead and NO HELP up front and God forbid the drive through pharmacy pick up. That is THE WORST. SERIOUSLY GET BETTER MANAGER.

Slowest drive through for pharmacy ever. Its actually faster to WALK IN to get meds. Hard for elderly to have to do this and walk all the way to back of store for pharmacy.😠 Seems like theyve received a LOT of negative reviews. My last stop at drive through window was 15-20 minutes for 3 THREE cars. Then the employee was laughing because I was so angry at having to wait.I didnt get my change back after paying for prescription. This store could definitely use a BETTER MANAGER.

I have to go two days without my medication because that is how long it is going to take them to fill it.

Super hard workers!

What kind of pharmacy closes up 15 minutes before their documented closing time?

Good and friendly

If you have a question & call the store you will be on hold for ever. I folded a load of clothes & made up beds while on hold. If the company didnt insist we would NOT use CVS.

Greatest buisness establishments I have ever gone to, much better than Walgreens.

If I could give zero stars I would have done so. My many experiences in this pharmacy are all negative. Rudeness of staff, including pharmacists, is obviously acceptable behavior. Turnover of staff is incredible. Communication between staff, even with computer data at their fingertips, is non- existent. This store only delivers on Tuesdays and Thursdays and they’ve been without a delivery person for many weeks. My mother in law does not drive and depends on the delivery service.Last straw example....An inhaler was delivered to my mother-in-law and charged to her on-file credit card(which incidentally, is kept in a good ‘ol spiral notebook!). M-I-L called to tell them she wasn’t prescribed an inhaler, that she did not even know who the prescriber was, and wanted to return the inhaler and be credited the $30 that was billed to her credit card. The pharmacy staff she spoke with told her it was not possible to return the item to the pharmacy. Elderly M-I-L upset, so I, her daughter in law, took the item back to CVS. Initially I was speaking with a technician about the issue who was obviously not happy in her work environment and didn’t want deal with any type of problem. I remained pleasant with her, not wanting to fan the flames of her bad mood. She consulted with the pharmacist who then aggressively came to the counter and slammed the original digital prescription down to show that it had my mother-in-law’s name and date of birth on it, as if that was proof that M-I-L was wrong about her own prescriptions. No offer of help in figuring out this problem. She just wanted to be right. Standing in the store, my daughter and I began researching on our phones who the provider was. After a while, we discovered the provider was a nurse practitioner who had seen my M-I-L at an urgent care walk-in clinic for bronchitis MORE THAN A YEAR AGO. (Urgent care centers don’t usually send in refills for a medication after more than a year.) The prescription was an erroneous refill request for my mother-in-law, sent in from an urgent care facility. When I told the tech what the situation was, and where the refill request came from she finally said the item could be returned and the credit card charge refunded. The technician had calmed down a bit at this point and finally took the product back and refunded my mother in law’s credit card. I called the urgent care center to tell them of their error and they were upset that the mistake took place and assured me they would figure out what went wrong.The short, middle-age pharmacist with glasses continued her rude manner with other customers, even informing them that she didn’t normally work at this particular store, as if that excused her bad behavior. Incidentally, my mother-in-law, just the day before, had moved all of her prescriptions to a non-CVS pharmacy, because of the poor service in the past....CVS Store #7940

The only reason I am giving one star is because I have to. They are not even deserving of one. I called for a complete hour trying to get someone to answer the phone. As a matter of fact, I am still calling while doing this review. I called the front store and let them know I had been trying to get through for 35 minutes at the time. Her response was hold on I will transfer you to the pharmacy and transferred me to a still ringing phone. I will be moving all of my families prescriptions to Walmart after this. This is unacceptable! Do not do business with CVS! If there is anyone else I can contact about this situation I will be getting in touch with them as well!

Called 3 times in a row, held well over 30 mins. Called the main store and they transferred me back to the pharmacy (the girl who transferred me was incredibly rude.) Finally after another 14 minutes I got an answer. All of this to find out what their fax number was. Guess Ill be finding a new pharmacy after tonight. And not one time did anyone apologize for the unacceptable answer times.

Great location, wellstocked, and stays clean. The staff on the other hand could be nice to customers

If I could give this pharmacy a worst rating I would. Getting my childs prescription is a constant headache. So script was sent in by his Dr on a Friday. We went to pick it up and were told they had to order it and to come back on Wednesday. We go Wednesday and they till us they have it but have not filled it and it would take an hour. So we go back on Thursday for them to tell me they didnt even receive the medicine in the delivery and that our insurance cancelled in 2017. Worst customer service I have ever experienced.

They have lost my prescription for the last 3 months and then want to argue with me about it!! My dr sends my prescription electronically only reason I know they lost them is because they finally told my dr after arguing with both of us that we didnt send 1 in. Horrible pharmacy!!!!

Newer store great location helpful and friendly staff

Gave wrong script and do not answer phone. Held over 7 minutes first call and 21 min second call...noone ever answered!!! Horrible service

Great store staff, friendly and well informed😁

I had to change to CVS pharmacy from Kroger pharmacy because my insurance prefers them. I don’t like the pharmacy. Every time i call I’m on hold for a long time and every one that has answered the phone to help has been rude.

Horrible service, rude employees, after 2 weeks of waiting for them to fill the prescription for my epi pens they had yet to do it & kept giving me the run around about ordering them. I will never deal with CVS again.

Very rude store employees. Thankfully I wont have to go back as I was just passing through town on vacation.

Outstanding service from their Rx center to their photo labs.

Clean store nice staff