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Expert Car Care
3016 Alafaya Trail, Oviedo, FL 32765, United States
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Expert Car Care
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fl
Review №1

These guys are Professionals. My first contact was by phone and they were succinct and helpful. Their shop is well stocked and they know how to treat customers fair. I am very satisfied. (replaced my dying AAA truck battery)

Le
Review №2

Im going to refine this review to include my most recent experience with Expert Car Care.To start, this is my first time writing a review, however my experience has been so negative I felt the need. I walked into Expert Car Care with a single, simple, and clear request. I needed a hose clamp installed onto my exhaust, and this was all that I asked for. I watched the mechanic pull my car onto the rack and also exit the rack, it was worked on for at most 10 minutes. When I got the bill, I was charged for the installment of the clamp ($25) and an inspection fee, which was $50. I was confused, so I asked about the fee and they told me they had to do an inspection since it was pulled into the garage. They also told me they gave me a cheaper price, however I did not ask for my car to be inspected in the first place. I just needed them to put one single clamp on and that was all. Furthermore, what kind of inspection that cost $50 and is done under 10 minutes, mind you the clamp was also installed during this period as well? I left the shop, having paid close to $85 after taxes, for them to essentially install one clamp. Annoyed, I get into my car, and notice a piece of plastic jutting out from my hood. It was my battery cover that wasnt put back on, and was smashed from my hood against the windshield (see image). The mechanic drove around the building and didnt notice that?? I followed up with a formal complaint via Better Business Bureau for a partial refund as I clearly did not receive an inspection, at least not one that costs $50. There was a prompt response, and I was told I would receive a FULL refund. Heres the EXACT message:Levi,We are sorry about the miscommunication on the inspection fee. We have new training employees ever since the covid-19. We accept full responsibility for the error. Please contact James (his email) to schedule a full-refund!thank youI walk back in, and waited close to 10 minutes to even be acknowledged. The heavier, bald guy finally greeted me. He told me he was going to refund me for the inspection fee. So I told him that it was suppose to be a full refund and showed him the email I received. He became extremely hostile, and started to argue with me. He texted his boss to confirm the refund for the inspection fee only, and the boss responded that it was correct. I asked to speak with him as I was told different, and was completely denied. The guy continued to argue with me, although it was more him telling me that I was in the wrong and basically that I was stupid. I really couldnt even defend myself as he would just cut me off and talk over me. Ive never been into a professional establishment and been so blatantly disrespected in my life. I got the partial refund, which is fine by me honestly, but Im not sure why I was told I would get a full refund.In conclusion, I feel that they tried to pull one over on a college kid. I assume this because right before I received the initial bill, I overheard the guy at the front desk ask the bald guy what to charge me. Its crazy to charge someone $85 for the installment of a single clamp. My overall experience has been extremely negative. If I could rate this place -5/5, I would. If my car broke down near there, I would rather PUSH it to another mechanic shop. Never going back.

Ju
Review №3

Expert Car Care in Oviedo has gone above and beyond to help me take care of my car. Theyve been extremely accommodating and personable. I was even given rides to work when I dropped it off and when I needed to pick up my car again while I was at work. 10/10 would recommend. These guys take care of their customers!

Le
Review №4

I took my car in for an oil change and tire rotation. Although I had appointment they mentioned they were backed up. I didn’t have to wait too long. They rotated the tires and changed the oil in a good amount of time. I mentioned the car sometimes pulls to the right. They checked the car and stated it didn’t need an alignment. After rotating the tires it wasn’t pulling to the right anymore. Any other place would have charged me an alignment fee. Their honesty has me highly recommending this Expert Car Care facility.

Do
Review №5

When I went to this place I thought I might be treated differently for using a coupon, so glad I was wrong. These guys were really awesome. They got to my car very fast (less than a hour total time) They checked everything out and told me I needed new brakes as well. I couldnt afford that now but they did not pressure me or give me a hard sell. They gave me my print out and told me hope to see you soon. I really did enjoy the time that I spent there which is definitely a good thing. Thanks again guys for everything.

Me
Review №6

This is my second time at Expert Car Care at the Alabama location and I am still just as impressed with their work ethic and straight to the point demeanor as I was the first time. They have also been extremely accommodating with my schedule and it was greatly appreciated. 6/5 stars for me, and I will be a returning customer!

Li
Review №7

This is the BEST mechanic shop in central Florida. These people have always helped me no matter the situation. I won’t be going anywhere else and you shouldn’t either. I’ve had them do minor things from oil changes to major engine work. They typically have my car done in the same day, which we all know is super important. So if you’re looking for an honest, kind, fair and affordable mechanic shop these are your people! Thank you guys for taking such good care of me!

Kr
Review №8

This place ROCKS!!!Excellent customer interaction!Fast response for online appointment request.Clean, customer friendly waiting area.Thorough and informative vehicle inspection.Future service needs recommended and explained.* maybe add anti-freeze and windshield washer top off to oil change service

Ar
Review №9

Amazing service! Took a care in for a flat tire and they were identify it was a TPMS Sensor. Joshua was very professional and was able to accommodate us in to their schedule.

St
Review №10

Cooling system repair, thermostat housing replaced.Had my car towed in after overheating and breaking down on the highway Sunday. Called them Monday morning and they got back to me and explained the needed repair and the cost. I gave them the go ahead to do the repair Monday evening and my car was fixed the next morning. I found the staff to be friendly and courteous and the repair seems to be a success as I drove the car home about 50 miles without issue. Received a 10% discount with my AAA card too. Overall the experience was very positive. Recommended

Ma
Review №11

The place is very clean and the people working here are super helpful and ready to help!

T
Review №12

Firstly, customer service is phenomenal. They are AAA certified and the service is great. Prices arent bad either. Will continue to use them and share any updates, where necessary.

Da
Review №13

Joshua is top notch but they all did a great job!

Sa
Review №14

Joshua was very helpful and was able to get my car back up and running within the day! Definitely recommend stopping by if you need anything.

Be
Review №15

TERRIBLE SERVICE THEY ARE LIARS WILL DIAGNOSE YOUR CAR AND LIE ABOUT MECHANIC ISSUES THAT DO NOT EXIST JUST TO STEAL YOUR MONEY. IF YOU GO HERE AS A WOMAN THERE GOING TO TAKE YOUR MONEY AND LIE ABOUT THE MECHANISM PROBLEM. STAY AWAY FROM HERE!!!!

Me
Review №16

This was my first time at Expert Car Care and I couldnt be happier. My car was completed within 24 hours, and I was even charged about $100 less than what I was quoted on the phone. They were very transparent and sent photos of everything they needed to work on before starting, and everyone I spoke to was courteous and professional. I usually really dislike getting work done on my car (as was evident by my very worn out brake pads...) because of the hassle, but they made it very easy.

An
Review №17

I had my car towed in on a Saturday afternoon due to a flat tire and dented rim. The shop didnt even begin diagnosis until Monday.They held my car for 6 days. I brought my own rim on Wednesday afternoon hoping it would speed up repair time (no delivery wait) as this is my only means of transportation. I had to practically harass them for updates on the car. Called in on Friday after nearly a WEEK to see if it was drivable. Was told it was ready for pick up and functional. Perfect. Go to pay and pick up the car and it wouldnt start. Engine wouldnt even turnover, likely due to keys being left in the ignition resulting in a dead battery. Had to sit for another 2 hours before they offered to jump start the car. The battery is less than a year old. Even if due to faulty battery, the shop should have never given the okay for pickup. Having car trouble? Go ANYWHERE else. Highly unprofessional, untimely, overpriced, and frustrating. 0/10 would not recommend.Update: After jumpstarting the car I noticed a light had been left on (considering they held the car for 6 days who knows how long its been on). Definitely wasnt on when the car was towed in. Would explain the dead battery. Luckily, its under warranty.

Re
Review №18

Amazing place, and great service! Thanks to Joshua for all the help!!

Su
Review №19

Got a simple oil change with my supplied filter and oil. Very quick and friendly!

Je
Review №20

Had my car looked at and now some things are off with it. Idk what they did but it was running fairly fine before. After the crazy long list of recommendations they gave me I wouldnt be surprised if one of the techs messed something up. Had the car checked about 3 months ago with nowhere near the amount of work they reccomended. Something isnt adding up. Bringing it somewhere else today for a second opinion.

Ha
Review №21

Office manager hooked me up- I’m sorry I didn’t catch your name. Competitors I have bought over 6 tires from in the past two years were firm on a patch price that was ridiculous- especially for how much business I’ve given them.I’m definitely coming back. Love, love, LOVE the vibe! Really cool place- thank you so much again!

Ma
Review №22

Excellent service!. Very polite and caring staff

Sh
Review №23

I love transparency. They tell you what you need and why. Upfront about the cost which makes me feel like i can trust them. Their waiting room is stylish and clean with complimentary coffee and water. Most places waiting rooms smell like tires and grease but this place in quite enjoyable. Not to mention I like their choice of music and their company. Thank you for being better than most. Loyalty goes a long way, and Sometimes its the smalls things that can make all the difference.

St
Review №24

Always top notch customer service and fair prices. Most HONEST SHOP I KNOW OF

Jo
Review №25

I want to say I LOVE this place but they’re a mechanic shop, not a delicious restaurant. 😂On a more serious note, they seem to always charge a fair price and I’ve never had them hard pressure sell me on anything.

St
Review №26

Great customer service, techs are very knowledgeable! The manager Scott definitely knows how to run a shop!!

Al
Review №27

Fixed like new! They didn’t try to sell extra, unneeded services. Fixed on time. Honest, easy service.

Al
Review №28

Everything was great about my experience, from the moment I first called and spoke with Scotty till the moment I picked up my car. Nick was able to drop me off at work since I work across the street and the whole time kept me updated. He was able to email me pictures of his findings which made it super easy for me to understand. They were able to take care of everything in a reasonable amount of time and their prices were really good. Everyone was very professional. I will definitely be back and have already recommended Expert Car Care. Thank you all so much!

Sh
Review №29

Went in for a wheel alignment, but after the initial inspection they let us know that the tie rod was bad (which I already suspected). They gave us a lot of info and were very helpful and kind.

Da
Review №30

Excellent service by a friendly caring crew. They accommodated me and my schedule and made sure to take care of me every step of the way. Theyre serious about their business and taking care of their clients. I recommend Expert Car Care. Plus the waiting area/lobby is schnazzy! Thank you guys.

Sa
Review №31

Fantastic, quick service!! 2 gentlemen helped me with a screw that got stuck in my tire. I cannot recommend this place enough, they truly deserve your business. Very, very happy with my experience here, I will be coming back whenever I need help or an oil change or anything again.Edit: I have been coming here since this post and they recently updated the lobby! Looks awesome

Ve
Review №32

Called to schedule my oil change when I came in they had no record of my appointment. Came in the next day took over an hour to get done. Claimed the oil pan gasket was leaking and did not replace when they were the ones who changed my oil previously. Also claimed fired were dry rotted when I bought the car from a dealership not too long ago.

Te
Review №33

The customer service was great. Everyone I spoke to was understanding and straight forward. They explained the billing before and let me know everything they found after without adding a bunch of random things to the bill (this has happened to me at other shops.) Additionally, if they can’t find a decent priced piece they’ll tell you instead of immediately going with the first piece they find. I’ll definitely be going back whenever my car acts up. Also, if you have to wait for your car, there’s a comfy lounge to wait in.

Ch
Review №34

Called up looking to have a power steering switch replaced on my sons 97 Jeep Wrangler... The price was fair and the phone communication was excellent. Its a Father/Son operation which is important to me. Had my son drive down immediately... job was completed quickly and we are excited to report that we found great mechanic near University of Central Florida.

il
Review №35

They tell you the truth about what you truly need. They also give a complimentary full checkup to your car no matter what. Very quick with service. Really love this place!

Sa
Review №36

Wonderful, friendly, fast service! I had a nail in my tire and they plugged it literally within 15 minutes – for FREE. A super wonderful waiting room, too, and affable, smiling workers; you walk in here and immediately feel at ease. I just moved to this area and am soo happy to have found this place for my car. Top notch experience, these guys are absolutely getting my business in the future!!

li
Review №37

Very experienced in all areas of car repair. They stand behind their work. Im more than satisfied. Definitely recommend them.

Ra
Review №38

I came in for a tire change. Nick helped me out and gave me an excellent price and service. He was very helpful and the job was done quickly. Overall, customer service is clearly their main priority and I will definitely be coming back for all things related to my car in the future.

Tr
Review №39

I was refered by another company to Manny. He did a fantastic job in fixing my dent and paint repair. The best part is he got it done in a day and an excellent price. If I ever need service done in the future he has got the business. Thanks again Manny

KA
Review №40

IVE BEEN TAKING MY BMW TO THEM SINCE I MOVED FROM JERSEY AND THEY ARE WONDERFUL!! PROFESSIONAL AND KNOWLEDGEABLE! GREAT COSTUMER SERVICE AND THE FACILITY WAITING AREA IS COMFORTABLE, CLEANED AND SPACIOUS! THANK YOU AGAIN FOR TAKING CARE OF MY BMW!!

Ke
Review №41

Great work & love their honesty

Br
Review №42

Absolutely amazing every time Ive come here. Really nice, helpful staff and super quick service! Highly recommend.

Tr
Review №43

Blew out a tire at night so I towed it here because of the reviews and the easy to use website to make an appointment as well as check tires prices (very useful to lookup while waiting for AAA). Service was great. Nick was helpful and understanding that I had to have the car done to get back on the road the next day.

Br
Review №44

Great service and friendly staff. I always take my truck here.

Jo
Review №45

Excellent service, very honest and friendly.

Ed
Review №46

Jay took care of me right before closing up even though the shop was full. He accommodated my needs last minute before a road trip when most shops turned me away. Knowledgeable team, great service, reasonable prices and fast turn around. Couldn’t be happier... highly recommend this place! The lobby was renovated and they provide free coffee and snacks.

De
Review №47

Worked with my insurance and was able to repair my Chrysler 200s following a guard rail accident to look new. Thank you Expert Car Care!

Je
Review №48

The guys at Expert Car Care are some of the best, most honest I’ve dealt with when servicing my vehicle. I won’t take it anywhere else from now on. They already beat the rest of the shops in price and try to do even better when they can. Service is always quick and they are very responsive is getting quotes and keeping me updated on the status of my service. Go see them!

Fr
Review №49

First, I know nothing about cars so the fact that Nick took the time to break down the problem with my car and used terms and examples (non car related) so I would understand impressed me so much! They let me know exactly the cost and breakdown before they started working on it, their communication is impeccable. I needed a moment to decide if I should fix my problem now or wait and they put my car aside and said take your time. Most places would have rushed me and taken advantage of the fact that I dont know my car and put extra fees in there for things I didnt need. I trust this place 100% and recommend everyone go there!

Ma
Review №50

My dad got his car fixed here and they were honest and reliable. Really great experience. We have been back several times and will continue to go!

Jo
Review №51

I can not say enough about Expert Car Care.I dropped the car off at 8:00 A.M.. They provided an associate to take me home, and assured me they would call me when work was completed, and come get me when work was completed (you cant ask for any thing better)The associates employed at Expert Car Care, are pleasant, and really do care. The costs for repairs are reasonable and completed when told they would be done.Would I take my car back to Expert Car Care, you bet I would.

Me
Review №52

The best mechanics I’ve been to. Phenomenal customer service. 10/10 definitely would recommend them

Ge
Review №53

Name of the company says it all. My car was taken care of by experts.

Mi
Review №54

Thank You Jay, Julian, & the rest of your team! I really appreciate the great service you provided! You replaced my catalytic converter on my mercury and also repaired my damaged bumper. Thanks for a great job at a fair price.

Ma
Review №55

Excellent service. Had to leave a review because my visit left an impression that I had to share with others. They really value you here. I came in for a tire inspection and an oil change and was told theyd do safety checks on various parts of the car as well. Quality customer service here. Everything done in a timely manner. And cookies and beverages are complimentary! Will come back again.

Jo
Review №56

I just re-located to Orlando and was so happy when Auto Zone (next door) referred me here to have my tire air pressure checked. One of my tires had a nail in it. The service associate was so kind to repair it with no charge which led me to want to return the next day for an oil change. I was very impressed with the customer and auto service. I HIGHLY RECOMMEND EXPERT CAR CARE!!

Jo
Review №57

They provided ample information to explain the situation prior to performing mechanical services. Very professional staff. Scotty and the mechanics taking care of my repairs were committed and thorough, providing options to get all the work done. Two thumbs up!!!

D
Review №58

I always get excellant service

Da
Review №59

Great service in a pinch.Traveling from North Carolina and our SUV started to run hot. I called & brought my vehicle in the following morning. They took me back to my hotel, quickly diagnosed the condition, & fixed it in time to save the day for us. The waiting room was very nice & the staff was exemplary. A big thanks to Monte for going the extra mile.

De
Review №60

Amazing customer service. I found myself in a bit of a pickle when my transmission went out unexpectedly, and Jay was MORE than helpful. They inspected my vehicle to diagnose EXACTLY what the issue was and even called the dealership on my behalf to see if it was covered under warranty. EXCELLENT service. Will definitely be bringing my vehicles here again.

Pa
Review №61

Excellent, efficient service! Highly recommend

Jo
Review №62

Expert Car Care in Oviedo has a great team. I always trust that theyll find the issue and repair it right the first time. Rates are reasonable and the work is also done when promised.

Do
Review №63

I came in with an overheating engine. Even though the place was swamped, the guys at ECC were very professional and expeditious in fixing the problem. I would definitely go back to them with any new issues. These guys rock!

Mi
Review №64

They are a great bunch of guys who are always professional and they really know what they are doing. I highly recommend Expert Car Care on Alafaya Trail. I always get excellent service every time I go there.

Ca
Review №65

I came in here for a tire repair and had the easiest and most pleasant experience at a repair shop ever. The people were very friendly and efficient- I was in and out of there in fifteen minutes. Will most definitely be coming back and highly recommend.

St
Review №66

These guys are amazing! Every time that I have brought my vehicle to them they are quick, fair, and very affordable. I have, and always will trust them with any car that I own. I would highly recommend them to anyone that I know. Very impressed!

Ta
Review №67

I absolutely love this place!!!! I am blessed to say I have A/C after many years of being without it. My son use to hate riding in my truck and now he can’t stop saying how happy he is we got the air fixed. Thank you so much for all the work you put into my vehicle, it is now running colder than ever before and I have all the guys to thank at the Oviedo location. You’re all a blessing and words can’t express how thankful I am.

Ga
Review №68

They recently replaced and painted my driver side mirror. The service was fantastic and the manager was super friendly. Highly recommend this place.

Ja
Review №69

Been doing business with these guys for years. Great service, reliable repairs at a fair price. Fixed my flat today for free!

Sh
Review №70

I took my car (Audi A6) there to be repaired after someone ran a stop sign and hit my back driver side. Initially they gave me a verbal quote of $1100.00 because my rim had to be sent out. Insurance (from the other driver) only allowed $800 with me paying my $500 deductible. A few days later Expert Car Care said they could do the work for the amount insurance allowed.They were timely and very nice which was great! But I got my car later in the afternoon when they were closing and planned to look at the car the next morning as the lightning wasn’t great when I got home.The next day I looked at the car and everything seemed good, but about 1-2 weeks later I was walking my car and realized they never replaced the rim, rather they moved it to the front of the car (same side). I was able to tell because the tire was messed up from when the other driver hit me. I didn’t go back because I figured they would argue it with me anyway, so what’s the point??I should have known if they quoted me higher and were able to do it much cheaper than something was up. I was hesitant on using this place to begin with due to the fact that my car isn’t cheap. I guess this is definitely a lesson learned...the hard way!!

Jo
Review №71

Friendly staff, Good prices, Honest people. Top to bottom, the best auto service shop in the area. Got 4 new tires, very happy with the deal. Thanks.

Ga
Review №72

I was extremely short on time when I came here to drop off my car to get serviced, and I was VERY impressed by how quickly they got my car back to me. I came in around 2pm to drop my car off to get a turn signal light bulb replaced, and I needed to get to a class I had at 4:30 pm. They told me that they were a little bit backed up and that it might be a little while before they would have my car ready. But, at around 3pm I received a call from them and they said that my car was ready to go!!! I was so pleased that they had my car ready way earlier than I had expected. I had enough time to come back to the shop, pick up my car, and make it back to school with enough time to get to my 4:30 pm class. I will definitely be coming back here when I need something for my car. Outstanding service overall!!!

Ca
Review №73

I have been going to Expert Car Care for many years. Ive taken my current car there, along with my previous car to get any maintenance or repair work done. I recently had my car in the body shop with Manny, who did a fantastic job! Car looked brand new. I would recommend this shop to any of my family or friends. They do not hike up their prices or gouge you and they dont swindle you for vehicle repairs that arent needed like most other shops or dealerships.

Fr
Review №74

I always receive excellent, professional service here!

sh
Review №75

The best experience ever. They gave me an assessment and fixed the issues that Hyundai dealership couldnt fix after repeatedly asking them to fix for weeks. Expert car care had my car ready same day and has been running smooth for weeks and a great price as well best money ever spent! Highly recommend them for all car care needs.

Jo
Review №76

I have been bringing all of my vehicles here since about 2004. Not only are they fair and honest, they give military and UCF discounts to qualified folks. The service is always friendly and impeccable. Scottie and Scott are two of the customer care zen masters who form part of a superb team. Nicely done y’all.

dj
Review №77

Beware!!! So I brought my jeep in for a thermostat repair. The shop did the repair but when I got in my car to drive it home my stereo no longer worked. The mechanic stated that it was working when he drove it. He brought the vehicle back into the shop, stated he changed the fuse but that didnt fix it, so the stereo just broke by itself. He then suggested that I go back to best buy and buy the same stereo from best buy, install the new one and return the old one.(he says he does it all the time) So, the solution he gave to fix my stereo, that he broke, was to steal one from best buy. I feel that there are so many issues with this type of customer service. I am highly disappointed and will definitely be taking all of my vehicles elsewhere in the future.

Ai
Review №78

I first took my car to Tires Plus for an oil change because I have a credit card with them. before they did the oil change they came out and told me I HAVE TO replace 2 new tires because of safety reasons, a transmission flush and an alignment and than told me it would over $500 to do everything! I told them I dont have that kind of money at took my keys and left. A friend told me about Expert Car Care on Alafaya Trail and said that he trusts them a lot. I took my car there and was honest with them and even told them what Tires Plus quoted me. The mechanic walked me out to my vehicle and showed me why he suggested I replace my tires, instead of telling me that I have to. He said that I still had good tread left but it was up to me to change them. Zach up front was very kind and gave me a quote for $350. Even with knowing how much Tires Plus quoted me he beat their price by a lot. Than he asked if I was a UCF student, and proceeded to give me another 15% off! They got me in and out in a reasonable amount of time and I was so pleased with the work that they did that I will definitely be back. Thank you so much Expert Car Care for a great visit!!!!!

Ri
Review №79

Honest work done at a fair price. When our vehicle had an unknown noise/problem, we brought it to Expert Car Care in Oviedo. The problem was analyzed within 4 hours, and repairs completed in 2 days. Hard to find good shop/mechanics yo can trust!

Ta
Review №80

Randy is great... fairly priced and communicates good with you. Honest workers and I will return for future car repairs.

Po
Review №81

Highly qualified well managed staff. Fair prices. Best in Orlando area.

Ke
Review №82

Had a great experience with Expert Car Care. They were quick, did an excellent job, and priced fairly. I highly recommend this place for your car needs. Way better than Tires plus and other competitors in service and price.

Sa
Review №83

The mechanics here are great. They are honest and super helpful!! They do not oversell you ok things you dont need and they do great work. I have been here many times and it is a great place for young students who have no clue what they are doing with their cars. These guys take the time to explain everything and make sure you are getting exactly what you need and for the best price.

Ca
Review №84

I continuously bring my vehicle here to get work done. The staff is very welcoming and understanding. Ive been ripped off by every automotive shop, but Expert Car Care will give you honest vehicle inspections and fix what needs to be done, not what they want to get done, unlike the scheming competitors. Theyve got the best prices, always have. I would recommend this Expert Car Care location to anyone. You wont go anywhere else after.

To
Review №85

My roommate went here for an oil change and an alignment. After about an hour they told him they couldnt do the alignment. He went to another place for the alignment and they discovered oil flooding out leaking everywhere. To make matters worse he was charged for parts that he didnt receive.100% do not recommend

Ma
Review №86

These guys are amazing. Repairs always done quickly and with quality. Prices are always great as well. Highly recommended.

Jo
Review №87

First time at Expert Car Care and I was amazed at the serviceAssociates were very courteous, explained what work need to be completed and price. The price was reasonable and in addition the employee gave me a ride home called me when work was completed picked me and back to the shop,

Ha
Review №88

Good prices, great work, very professional. Even detailed my car after!EDIT: Couldnt leave another review so I just edited the previous one. I had ANOTHER awesome experience today at Expert Auto Care. You wont find an honest auto repair shop like this one around here. This is my go to place!

da
Review №89

When James left Miami years ago to open Expert Car Care, I lost the comfort of taking my cars and trucks to a local shop that I trusted, without question, to fix them correctly at a fair price. James is a stickler for perfection and getting it right the first time. Most of my repairs have been small so I made do with a local shop that does OK work.My wife was recently in an accident that did $7000 of damage to my 2006 King Ranch. James is the only one I trust with a repair of that magnitude so I drove the 4 hours to get it into his Oviedo body shop. Manny is a meticulous body man who works absolute magic and my King Ranch looks like it just rolled off the assembly line. I cant believe he was able to get my truck looking so good. The work was done, but Manny noticed the truck didnt track right in a test drive. The rear axle was bent and the entire rear end needed replacing. I dont believe an ordinary shop would have caught the bent axle.Expert Car Care is an appropriate name, as I believe that is what you get when you take your vehicle to James and his crew of experts. You local Central Florida people should be thankful to have a place you can trust to do the work right at a fair price. The fact that I am willing to drive 4 hours to get my truck to Expert speaks for my opinion of their work.Expert Car Care rocks.

Ja
Review №90

Nice enough people but really only capable of doing minor repairs, tires, oil changes, etc. I have been going here for 5 years and every time I have had an issue. This latest has to be the final straw. I spent hundreds of dollars to change the engine mounts and lower control arm bushings on my Volvo at their recommendation (which always happens on every visit). After their repair and after numerous returns to get the wheels aligned and to fix the rattle in my front end I finally took my vehicle to a Volvo specialist. Once there they showed me that bolts were missing from my engine mounts and that the bushings on the lower control arm were installed backwards. No wonder my front end sounded like it was about to come apart and no wonder they could never get my alignment correct. They advertise cheaper prices but in the end the $600+ that I had to spend to correct their mistakes would have been cheaper and I will never recoup the money I gave them (I tried). So all in all I just gave Expert Car Care $600 to mess up my vehicle. This is 1 of about 6 problems I have had with this shop. Like I said, nice enough people but if you want to get your car fixed take it to a someone that specializes in that make, you will spend less money and it will be done right. It took me 5 years to figure that out. If you need an oil change then go to Expert Car Care.

co
Review №91

Do not come here for Intoxaloc installation. Very expensive. They have no knowledge of the actual system. Big guy at the front desk inappropriate and rude.

Su
Review №92

Really happy with them. Theyre friendly and honest. They did a second opinion for us and basically said that the work didnt need to be done after the dealership had told us it did. They also fixed an issue with our other car with no hassle and its been perfect ever since (6 months later). Highly recommended.

Se
Review №93

What a helpful team!! I was having some series car trouble with my 2002 Jeep and they were extremely helpful and explanatory through the whole process and most importantly HONEST. I was able to get my car running quickly and smoothly without having to worry about being pushed to fix things that werent broken. Highly recommend them!

Na
Review №94

A very nice auto shop. I recommend it to every car owner. The mechanics are top notch and know what to do in all circumstances!!!

Bi
Review №95

Very helpful. We take both cars there for service.

GO
Review №96

Ive been taking both of my vehicles to the Oviedo location for over 8 years. They treat my family and I very well and their prices are fair. They also offer discounts and coupons, which is great for those on a tight budget. Their staff is friendly and courteous and always willing to answer my questions. Its great to have a car shop you can trust!

cr
Review №97

Scottie and his team of professionals took excellent care of me after a horrible experience I had across the street from them with another shop. This is a honest place where you can have quality work done and not worry about dishonesty surfacing just to gain a profit. I will continue to take my car here for any issues and encourage others to do the same. Having mechanics you can trust speaks monuments.

Wi
Review №98

I have been taking my old truck here for about 6 months now and I have had nothing but positive experiences. Scotty and Jay are always on top of things and looking to set the best price they can. These guys have really helped me out and taught me alot. I always feel comfortable with my vehicle in their hands

Ga
Review №99

They are awesome! Been going for over 10 years. Oil changes, tires, etc. They are super friendly too. They plugged my tire for FREE! Thanks guys!

Na
Review №100

Fast, reliable, and excellent customer service. I came here to fix a nail that was in my tire and they fixed it with no charge. I highly recommend coming here for any car repair needs.

Information
31 Photos
100 Comments
4.4 Rating
  • Address:3016 Alafaya Trail, Oviedo, FL 32765, United States
  • Site:https://expertcarcare.com/
  • Phone:+1 407-365-8274
Categories
  • Auto body shop
  • Air conditioning repair service
  • Tire shop
  • Auto electrical service
  • Brake shop
  • Car accessories store
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
  • Towing service
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:Closed
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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