Great prices (on most things) and mostly great staff. They just hound you to buy something though and eye you like a fresh meal if you are walking through looking for something. The layout also could be better.

This is a massive nerd store. I loved it. Sadly they make you show the physical credit card when buying a computer but the customer service was great.

This is the only electronics and computer store I visit. The best prices, price matching, friendly staff, and all the newest tech. Cant ask for much more!

Great in store service, after sales service very poor, have made 3 in store purchase in the last several months, most recently a new desktop, and was told migration of data 24-72 hours, I am at the 70 hour mark and via phone call to service NO ANSWER, CHAT NOT HELP, told to text service, text service and they will get back to me shortly.....still waiting guess I have to walk into the store to get service. Very disappointing.

Amazing tech store. Kansas is lucky to have this store in our state. Its basically the best tech store ever. And they price match?? Thats just so good man. Their workers are also really good and smart. If you need anything technology wise, go here, you will not regret it!!

I purchased a refurbished Dell computer that never powered up! $430 for noting more than a door stop! I purchased this for a young man that has an opportunity to go to college and needed a computer. Now I am out the $430. More importantly, this young man has no computer to start college. The chat on the website said it will take days for a live person to call my provided cell phone number. My best option is to drive to the store and see if they can do anything, once I pay a $40 diagnostic. There is no phone number for me to be able to call someone to see if there is anything I can do. The only option I have is to drive to the store to see if someone can help me, once I pay an additional $40 diagnostic fee. Matt Wallace is listed as the General Manager on my receipt. How about caring enough about your customers to; 1. not sell a piece of junk. 2. provide customer service.

The staff was great. You didnt need to ask or search for help. Every where u turned you were greated and asked how they could help. Great products and prices are fair.

TLDR: Dont expect to get someone on the phone easily. Save your time and just go to the store for help.My most recent customer service experience was lackluster compared to my previous experiences.I bought two refurbished laptops and found it extremely difficult to get customer support. The first laptop did not have working keys, so I returned it. The second would not lock upon closing the screen, it was clearly a hardware problem.I wanted to call ahead to save the 50-minute driving time both ways, but there is no contact number for the store. After a long text-chat with national support, I was given a phone number. That took 30 minutes to get someone on the phone. Then another 15 minutes to contact me with the local store.The waiting music and voice message one the phone was torture. It was repetitive and suggestive: If you wish to get a hold of someone, HANG UP and try... They should have a silent option and updates on the waiting queue every five minutes. That would have made this a whole lot less maddening.

Had all the niche audio tech I needed. Paul(?) Von Booren(?) was super helpful and upcoming on warranties. Very helpful staff in general.

Went in this afternoon 10/31 to buy parts to do a complete water loop setup for my pc, only be completely ignored by the 8 or so staff standing around playing with a ball and talking about “my little pony” at the computer parts desk. They did not ask if I need help or if they could help. In the past I have always had good experiences with this store and it’s staff. But todays experience has completely soured my view of this store.

Very helpful store, also very knowledgeable. I told them what I needed for my computer to do and they directed me towards a computer that would do it very quickly and efficiently. The 3-year warranty is a little bit of Peace of mind. And the antivirus software is a 3-year version instead of a one.

We came to Micro Center of Overland Park (in Metro Kansas City) for earphones, USB drives, and a Bluetooth speaker for the car. They had everything we wanted and a thousand other things that we did not yet purchase. We love Micro Center!

The best service you will find!!! (And the best prices). I was helped by Glenn Simpson who did a phenomenal job of answering all of my questions about the different Windows devices. He probably helped me for an hour and a half in total. After the incredible service and prices I received, I look forward to revisiting Micro Center for all of my future tech needs.

I’m a big tech geek so when I’m need to satisfy my tech urges I end up here. Best overall selection of anything tech. Amazing staff and that can answer any of your questions or concerns about your personal or business tech.

Easily my favorite store to simply wander through and look at everything. The employees are knowledgeable and helpful, sometimes overly so. Best place for picking up computer parts and accessories in person.

Very friendly, knowledgeable staff. You could come into this store knowing nothing about computers, and leave with all of the information & product that you need.

Fantastic experience purchasing a laptop computer. I went online to reserve a refurbished MacBook Air, when I went to the store to purchase it I realized I hadn’t completed the order online. I was worried they might not have what I was looking for, so I went back and spoke with Jeff and he help me find the exact computer I was researching the night before but failed to reserve. These fellas are sharp and they will help you with any question you might have. They also have microphones.

Where is there a phone number that can connect to s customer service representative instead of driving many miles only to find out what you wanted wasnt in stock? You stink!

My first time there in years. Actually to pick up a promotional free Raspberry Pi Zero W...I will be going back to pick up more stuff to do with it...one thing, a whole lotta dudes in khakis, short sleeve shirts,ties and comfortable shoes standing around and it kinda sent me into a time warp...geek overload! But other than that, you can find whatever you need for your technology needs.

Awesome service made shopping experience worthwhile. Cant beat their prices either.

My experience at micro center was fantastic. The staff are friendly and helped me.

Favorite store on planet Earth.Anything you could possibly want related to computers can be bought here and usually at an unbeatable price.Most of the staff are computer nerds who are helpful and extremely knowledgeable.

The best and only place to shop for brick and mortar computer parts. Staff is pretty knowledgeable and can fulfill online orders for pick up quickly

First time shopping here. Needing 75 computers, monitors, keyboards and mouses. Ben was very informative, better pricing on name brands than internet or Dell website. All merchandise was available for purchase today even though I was just price checking. Ive found my new favorite computer superstore. Everything anyone would want. Price, unbelievable selection, instant availability. Plus service after your purchase. Very impressive computer warehouse SUPERSTORE...

This is a great place to shop if youre looking to build a PC, even if its your first build! The employees are always there to help if you have any questions or if youre having trouble finding what youre looking for. My only complaint is the website could be improved for ease of user experience. The prices and availability could more accurately reflect whats at the store and they could offer more user preferences on the email updates they send out, like options on what specific products users want to receive updates on, but, overall Microcenter is amazing at what they do. 💪

Ive been going to Micro Center for 7+ years now, and it has never been less than pleasant. Microcenter is the only comission-based store Ive ever been to where it feels like the advisors want whats best for me, not the most expensive option. They are always kind, ready to assist, and recognize when you dont need any help and you are good on your own. My thanks goes out to the employees for helping me create my work-station/fun-station.

Came from fayetteville arkansas to buy a graphics card waited from 7 till open talking and waiting first in line made a 4 hour drive and a guy in the very back in the line cut took the only graphics card I came to get. Literally 3 other people yelled at him and the workers still opened the case and let him purchase it, and had the stomach to ask if they could help us with anything as he runs off with it. This is my first experience with this company, I recommend caution.

Employees are always helpful at suggesting replacement/upgrade parts. Also very helpful at finding parts that show in stock but not easily labeled.

Beware what the website or store representatives tell you about inventory/stock.I saw a GPU in stock on the website. Contacted live chat to verify it was still in stock, and the agent confirmed that it was.Asked if I could get a notification if the item went out of stock, the agent assured me that the website inventory was updated every 10 minutes.With these assurances in hand, I drove a few hours to the store. The item still shows in stock when I arrive, but the employees in the store tell me that the item was never in stock to begin with.Half a day wasted, and not even because someone else beat me fair and square (which I would have readily accepted).No, my time was wasted because Micro Center provided me with bad information.

The place to go for any tech savvy or those in need of tech help. This place has a large selection of most anything you can think of for your gadget needs. Layout is open and nicely labeled. There are a multitude of options for any of your needs. On floor staff helps you find anything youre looking for, service center to help with repairs and questions, and online pickup makes ordering what you need a breeze. As a pc gamer I find this place my go to fit any pc parts. They also do price matching which has saved me time going to other places. If you are in need of anything tech this is the place to go.

Did the first ever exchange it was easy with no hassle. Great friendly and knowledgeable staff

Chad daniel, make this guy manager or something ive never seen somebody so passionate with their job and so caring. Dude helped us constantly with giving us details and it was a ton of work yet he still did it, this guy deserves a promotion, he has a perfect attitude and genuinely loves the art of gaming and being polite to people

Bright happy and with on going sales!! They are a good solid business, with Customer Friendly support/staff, who knows Anything about everything. I even talked my son in law into getting a store credit card and then, they gave him 10% off! Yaaaaaay ❤️! We all won!!!!7😘

Great experience! Why go to the Apple store when you’ve got Micro Center! Everything you need in one place & extremely helpful, knowledgeable & friendly associates. Thanks Davey for making our iMac purchase fun.

I really enjoyed going to this place and just looking around but sometimes the employees trip over themselves to put stickers on your stuff that they didnt even help you pick out. Nor do they have the experience or wisdom to understand what it was I was wanted. Yet they still want to put a sticker on your stuff. The Apple staff seems fairly knowledgeable but they only understand what they sell they cant always think outside their own micro center box.

Best place to go for computers and accessories!Very knowledgeable staff.

Helpful, knowledgeable, and (mostly) friendly staff.Ive worked in the IT industry for 25+ years doing networking, storage, server, and virtualization systems. Ive built countless home systems. Whenever I need a specific item, Micro Center has it. And if theres a technical detail I need help with, MC staff either know the answer or can get it for me in short order. Its what Radio Shack, Circuit City, and Best Buy used to be.In the few years Ive been going to MC, I have run into a few staff that werent friendly, didnt want to help, were in a bad mood, or just were clueless, but they are definitely a small minority, and I suspect they are weeded out quickly. If you happen to get one of those people, just ask for someone else to help you.If you want a particular part or need technical help, Micro Center is the place to go.

I have been a customer at this location for many, many years. However recently I have not been all pleased. I had my computer there in their tech shop for about a month all totaled. They thought they cured my issue (chronic shutdown and restart of the computer out of the blue...), said it was a power supply. Even though frustrated it took a month to get to this point, I gladly bought a new power supply and put it in. Get home and the issue STILL is happening. Now I have a call into the manager to call me back (he helped get me the right compatible power supply replacement), now its almost 5 hours later with nary a text much less a call. I wonder just what in the hell the tech REALLY did while they had my computer for a month??? Seriously. This is NOT the same customer service and store I use to get 10 years ago. Sad.

Just browsed around the computer monitor section for a while and I guess the people supposed to be helping customers were too into their conversations with each other to come help me. They weren’t helping anyone else, just standing there chatting with their arms folded while they watched me browse and walk right out of the front door. No “hello”, “can I help you with something” or even a “goodbye” from them. The lady at the register did tell me to “have a nice day” on my way out. Won’t be back and I still need a computer monitor. Just sad.

The staff is always helpful and insightful for the information needed! Prices are generally good and they have great selection. Nice to be able to buy parts in person!

Couldnt find a graphics card for msrp anywhere, been searching for months online. Amd released a new card and surprisingly MC had loads of them in store. Drove 2 hours to get there and snagged one. People were super friendly, and the stores overall tech selection made Topekas Best buy look like a pawn shop. 5/5 would drive 2 hours again.

My go-to place for my computer needs. They always have specials and sales going on that are worth checking.

I love Micro Center, but hate that their staff works off commissions and are constantly pestering you with stickers. Honestly it would be so much better if you did away with this system and just had helpful staff (as you already do).

Best place for computer related thing! If it’s a pre built computer or wanting to build your own. Friendly staff and very knowledgeable. Just bought a computer online and it was a super simple fast process. Love this place.

Masks are required. Lots of wi-fi info; latest technology. Shelves well stocked, knowledgeable sales people. Several folks checking people out. Bathroom was clean!

Online order was ready and waitingFast and friendly checkoutNo worries here

Great place to buy a laptop or really and computer related item. We were not sure if we wanted a chrome book or actual laptop and then when we decided on the laptop we didnt really know what we needed. The salesperson asked questions about what we were going to be using it for and then gave us a couple of options to choose from. After answering all our questions he walked us to the register to be rung up and to make sure we got the correct sales price. Highly recommend!

Always a great place. Microcenter is usually my first stop for electronics. Always friendly staff, people willing to help, and a good return it replacement policy especially with their coverage plans.

Best prices for all types of computers and tablets. I like to reserve online and pick up from the store. I have bought 10 computers from here and keep coming back. BTW there extender warranty really is no questions asked.

Great prices and terrific customer service.

Nearly everyone in this place is an actual enthusiast of some kind, and happy to help. Once I just needed an anti-static bag and they were out of stock, so a heroic Build-Your-Own PC salesperson jogged over to the service department and got me a spare. I didnt even buy anything that day. What more can I say? The service is incredible and this place will beat anybody for price and selection.

Look, is this the greatest tech store ever? No. The greatest in the area with in store deals? Yes. It’s amazing. I could blow my entire paycheck here. The staff isn’t as pushy as they used to be and are so helpful. Over the years I’ve done a few builds form here and with my kids getting older we’ve shared some bonding moments as a gamer dad raising gaming kids. I’m gearing up for my 4th build for my youngest sons first ever PC. We really like this place.

They have way more products than I can ever use!Ive bought several Dell products - labtop and an all-in-one - along with their E-set protection products. Good value and good price.I also enjoy getting other products free or heavily discounted through their email coupons and specials.If you build your own computers or repair them, they have a great selection of parts and will work with you if they dont have enough for you in stock.Sometimes you have to find a more knowledgable salesperson on the floor, but their are several that really know their stuff. Whether youre you just need a computer, headphones or are serious about your programming and gaming, they offer a lot of options.

I bought a trash Lenovo tablet from Emily, the lying salesperson! It won’t download any of the apps I need for my graduate class, the microphone will only pick up your voice if you are directly facing it, and the camera is as basic as basic gets. I literally have to use my work computer to upload my assignments because my Lenovo can’t! I regret the day I walked into that store and trusted what they told me. I’ll never ever shop at Micro Center again. Don’t make the mistake I did!

Best pc parts store in kc. Just avoid eye contact with employees or they will hound you the entire time.

Decent prices and Great Service.They Have what you Need !

This is my 2nd Disney World-like place. (Costco is #1) Cant beat the selection of electronic parts and the return policy is darn near close to Costco as well.This is one of the places I dont mind getting the warranty at, because I trust it. Everyone is usually very helpful. The GPU market had kind of ruined things for everyone, but theyve finally adapted to the situation.

Had a great experience here the staff was very helpful and knowledgeable will definitely be coming back again

I love it, it has all the stuff I build for my PC. Huge discount I your a military member.

Been going here for two years since moving to the city. Always get amazing deals and customer service is always super attentive!Reserve a product online for store pickup today!

Knowledgeable staff. Great selection of electronics. Great return policy.

Friendly staff, knowledgeable, clean. This place is great, you can buy most computer components here, except maybe some 10 year old stuff. Easy check out, plenty of associates to help you find what you need. Love this place!

One individual in the service department could use a better attitude. Hes not a smart as he like to think he is. There floor help are great.

Great service, prices, and had plenty in stock to choose from. Associate Alexis Fox was super helpful.

The Tustin location is a bare-bones shop with a decent selection and knowledgeable staff. They had store remodeling while I was there so keep that in mind if youre going any time soon.

Worst store in KC, no telephone number to talk to a human being and they make you text a number saying that have what your looking for. Drive an hour there to get the part that they have and get the run around that that don’t have it and you can’t trust the chat. I’ll be taking my personal and business needs to Newegg.

Best place to get diy electronics parts.

We have bought two desktop towers and a laptop from Micro Center and have not been disappointed. This has become our go-to for anything computer related and is well worth the three plus hour drive from Wichita. Look forward to buying another tower from them when that time arrives.

The only retail destination I can think of as a positive feeling these days.

Knowledgeable people that help get you what you need. And decent prices

I wish we had one of these in Wichita. It’s a Best Buy but on steroids. Great people working there, too.

Excellent customer service even during the middle of a rush to grab graphics cards during launch day (First time complete PC build with the 3060 so it was extraordinarily helpful). Well organized, plenty of product selection, and prices under those found on Amazon for similar products (no outrageous up sales and stated price limit for each item was worked with). Im definitely planning on making the 6-hour round trip from Omaha again if I need anything for my computer.

Great place for all your electronic needs.

Micro Center is the best place to purchase electronics I have ever been to. They also have a great service department and very knowledgeable people working there.

I took a few laps of the store to see my first micro centerI was asked probably fifty six times if I needed help. I got the help I needed and didnt have to wait in line. Great place and great deals!

Not a single aspect of this store isnt curated to a degree of professionalism that is anything less than stellar. The individual product specialists are very keen from chairs, to monitors, to individual parts, anyone here is there because they love everything tech, and their enthusiasm is palpable.I have yet to see another place that boasts a similar selection, too. And if they dont have it they can work with you to find it as well. Usually, its something they can easier than other competitors and still, its not even close.

Super satisfied first time customer! My GPU died in my 11 year old desktop and I figured I was doomed to wait forever on being able to build a new machine due to outrageous GPU prices. But after doing a little looking online I saw some pre-built PowerSpec options that looked decent.Moses Diaz did a great job helping to find a good fit for me. Though its a sales job he handled it the right way by giving me information and options without trying to strong arm me into making a purchase I didnt want. He was very knowledgeable and able to answer all my questions.The system has been good so far. Build quality is good. And the price was actually close to what I would have paid for the components if I could actually buy them at msrp.Next time Im in the area Ill definitely be stopping by and you should too.

Wish this store was more inclusive, they have a huge display of white men who were instrumental in developing the computer, but women and people of color also were involved in computer development!!

Excellent service. Very knowledgeable.

Ive grown to really like this place. Good people. Be sure to go to their site and research a big purchase online and triangulate with a sales consultants advice before buying. Watch for upselling, but everybody theres really willing to help. Late weeknights are better than week_ends. Late-night is less busy and theyll stay open till youre done transacting. Generally, compare prices online before buying too, obviously. --Update.Nice place-usually. They are good about honoring their service contracts and return policies; the employees are knowledgable. I wish theyd give better information about their policies. The employees seem overworked and tired-such is the age of the Coronavirus: no harm, no foul there.

Not what it use to be. Absolutely impossible to get through on the phone for any questions you may have.

I am currently tracking the CEO of silicon. I promise my fellow PC enthusiasts we will rise up once more as the prices fall to MSRP.

Always love stopping here to check out PC parts whenever I’m in town! I don’t have a store like Micro Center near home, so it’s nice to actually talk to people and look around rather than order online

When I went in I had one of the associates helping me a whole bunch with comparing computer cases and AIOs and the like. She also ran around looking for a specific AIO only to find they had a bunch out in the open and it was just Lian Li being weird with packaging, as well as helping with case fans. She was amazing and I wish I got her name to praise her for her amazing work and really friendly demeanor.Go here if you need components for your PC.

This store is love. Computer parts, mobiles, accessories, software, drivers they have all the things under the single roof. I updated my wish list to buy an I phone form here. As i already mentioned youll love this place If you are a tech lover.

Good Location.More Technical comments than a finished products store.Its good place if you are planning to build your own Desktop or System.Lots of Desktop computers choice.

Man oh man oh man. Id heard the great things, and finally made the pilgrimage. It was great! Now of only we had one in Omaha so I didnt have to go KC, and the bad part of KC at that...

Best electronics spot in town a great staff and amazing selection of DIY hobbyists parts too!

Very nice store and helpful staff. I am only making it 4 star because I needed help with a refund, but I could not find their phone number anywhere. Its seems kind of ridiculous that its that hard to contact a store by phone. Not everyone wants to chat online with a worker.

Store GM was super helpful & friendly. I was able to get exactly what I came for and pay within 15mins. Great store!

Great variety, great prices, well organized store with great sale prices and many individually discounted items.

Good place to locally find parts and tools generally not found at the average tool shed. A bit pricy compared to an online vendor but hey, its brick and mortar with knowledgeable staff ready to help, unless they are super rush busy. This does happen at times, so timing is key.

Love this store, excellent business model. The in store only buys are much appreciated for the current scalping market. One con is that the website is slow on updating store stock so be sure to go early or call ahead to make sure its still in stock. Also the suggesting of warranties gets a little much at times. Im sure its because they probably make commission off these, but it might be a turn away for some.

Super helpful! Better than I imagined it could be.

If your a computer/electronics lover this is definitely the place for you they have everything you need to build a computer from scratch...well besides graphics cards🤷‍♂️

Their pricing is great, but their customer service is poor. We purchased a very expensive TV and got home to find the screen was cracked. When we returned it, the manager told us to go see if they had another one, he wouldnt walk or call to the back to check his own inventory. Then the guy in the back came just short of accusing us of breaking the TV ourselves. Exiting the building they didnt offer to help load the TV. I called them on their service level and the MANAGER told me he couldnt see his inventory in the computer. I said you should probably walk back there yourself, he shrugged and went back to typing.

Paid $799 for custom water looping for GPU and CPU. The reason I didnt go with a closed loop (the cheaper way), is because I was told you cant have clear tubing and it only for the CPU. So I paid extra for the custom loop. When the PC got here the GPU water loop was capped off, and the only thing that was water cooled is the CPU. So now I paid $799 for only a water cooled CPU??? I would of rather built my Pc with another company and got what I wanted. Mind you its over a $4,800 PC....

My grandpa loves the dilly micro ur awsome

All your tech needs in one place. Definitely the place to buy SD cards. Literally a fraction of the cost of Best Buy or anywhere else for the same sizes.

Had about anything a person would want doing with computers nice people a little high but you can see what your getting