The staff at the Oak Park Mall store was exceptional. My son was on leave for the Navy and having a birthday. Shu and team went out of their way to frost a large cookie cake for us within 15 minutes! Fantastic teamwork!
Michelle is the best cookie baker! I had tried mrs. fields all over the country. This is by far the best Mrs. Fields I had ever had :) worth the drive
Cookies have been really dry lately. Normally my favorite place to go but it has seriously been lacking the past few weeks
Mega chocolate chip cookie is Amazing!
Michelle, manager at Mrs. fields Oak Park Mall, was so helpful getting our granddaughters Cookie birthday cake ready !it was delicious and decorated so cute ! With all of the holiday Mayham and being in a very busy mall she managed to keep her cool and get everything ready by the time we needed it! great service!
It was a very popular stand at the Minnesota fair. The cookies were fresh and warm . We enjoy them the whole family
This Asian kid was on his phone the whole time and when he got my cookie it had pink frosting and he took it with him to the bath room and it had white frosting. He told me that he had a special free frosting to give me. And when my friend ordered a cookie he dropped it, spit on it to “clean it”, (at least that’s what he told me), then wiped it with a paper towel. He tried giving it to me saying it was perfectly clean. Right before I ordered the guy was waiting 40 minutes because the Asian guy kept on saying his order. When I asked his name I couldn’t understand since he had a thick Canadian accent.
Clean, good fast service. The cookies are always fresh when I get them from here.
Making and decorating personalized cakes for special occassions of customers, even when this is not expected and other bakeries do not do this. My cake was ready within hour.Such amazing staff!!
Okay, but nothing like they were in the 70s quality wise!
This is actually Heinz doofenshmirtz, I forgot the password to my other email, and I wrote the review as a joke which seems pretty obvious, considering I made the email just for this review and that the name is Heinz doofenshmirtz, in reality that was a joke and when I actually went it was a great place with nice guys taking your order and they really couldn’t have done a better job, this is one of the best places at oak park mall by far
Very yummy cookies - the person who helped me, Lexi, was very friendly. We will be back!
Delish! Employees very kind and helpful.
I bought a cookie cake from them a week ago.From now on buying from them. You could tell it was just baked. Delish! lots of choc chips.
First time Ive ever gotten cookies here today and I really did not appreciate the customer service we received from the older woman behind the counter.There was some confusion about the price of the cookies we picked out because one of the cookies (m&m) did not have a lable in front of it at all, let alone something that indicates it was a $3 cookie. When we checked out all she wanted to do was argue with me about the price when there wasnt anything to indicate a price. I was just trying to tell her the lable was missing so there is no way for me, or anyone after me, to know it was a more expensive one. But whatever. We just wont go here again. Their cookies werent worth the hassle. There are other cookies places in the mall with friendlier and more understanding employees.
You never Go wrong with one of their chocolate chip cookies
Love me some chocolate chip cookies 😍😋👍
Great cookies and staff are especially nice.
Really good cookies and a very helpful and nice staff.
Customer service and capability of taking orders very poor.
Best place to get fresh cookies and best tasting cookies
The peanut butter cookie was amazing
These cookies are neither overrated, nor overpriced.
I love Mrs fields cookies they have always been the best to me. I just wish they had one at the legends.
Freakin love these cookies
Sorry Miss fields but I have butter cookies when you guys honey other times particular branch need to tighten up
Double chocolate chip cookies are best
Delicious cookies you guys rock
Get the chiller! So yummy!
Thats good stuff
On some favorite my cookies
Very friendly staff, and delicious pastries!!
Whats not to love at a Mrs. Fields cookie place!
One of the best cookie ever
Loved the mini cookies
Great place, enjoyed it
Love the walnut fudge
Love their cookies
MmmMmmm cookie
Cookie was great
To rich for my blood 😀
Best cookies!
YASSSS
Yummy cookies
Tasty!
The nibblers are great!!
Cookies lol
Yummy
Who?
👌🏿👌🏿
Its good quality