They dont know their stuff need to be trained or have some kind of knowledge but dont think that will happen

Good prices, good staff, & had what I needed. Better than OReillys.

Slow moving staff thatll do the bare minimum to get you out of the store and not get fired at the same time. Once in awhile youll find a good staff member to make sure you get what you need but not very often. 9 out of 10 times you will be going back to exchange the wrong part they gave you for hopefully the right one.

I called autozone yesterday to order a bosch fuel pump and was told it would arrive tomorrow. My wife drove to ottumwa (25 minutes one way) to find out the warehouse didnt have it, so instead of calling me to let me know it was canceled, autozone doesnt do anything. HERE IS SOME DAD ADVICE.... DONT WASTE YOUR MONEY AT AUTOZONE!

Needed electrical tape. Found it on my own. Then had to wait for 5 minutes to get checked out.

I needed two bulbs for my back brake lights and turn signals. As I am a delivery driver it was very important so I could get back on the road. The Ottumwa Iowa AutoZone quickly got me the bulbs at a very reasonable price, and installed them all in about 10 minutes! Super Job guys!

This store is getting more ridiculous all the time! Couple weeks ago they had 1 staff working & he told the person ahead of us & us both that they had the parts we needed but they were unavailable due to not being put away & he didnt have time. Other visits the staff including the manager ignore customers or intentionally go slow so customers leave without being helped. We usually go on with the part number we need otherwise you leave with the wrong part & its inconvenient to exchange when u live out of town.

Very knowledgeable most of the time. Seemed very under staffed.

Great service and knowledgeable staff. Will return. They helped me find exactly what I needed. had expert product knowledge for all the items I purchased today. Thanks.

A great place to get auto parts.

Good parking, friendly service, and good business.

Honestly? The dude that helped me was really REALLY nice. My truck ended up stalling in the parking lot and I had to have my dad come help me & now I think the fuel pump is no good in it & they COMPLETELY understood how I was franticing & told them Id be back to get it. THANK YOU AUTO ZONE FOR BEING NICE AND CURTEOUS!!!

They where so friendly and helpful. They helped us find a part to fix our radiator tubing and even gave us the tools to fix it right there in the parking lot! Amazing service. Will definitely be going back there for all my car part needs!!

I applied for the supervisor training program so I dont want to leave early

Wouldnt reccomend...Staff was very unpleasant to deal with...

Nice guys helpful

Allowing people to enter without proper precautions is putting the entire community at risk

Got items I needed, customer service could have been better. Needless to say OReillys did what they wouldnt even take the time to look at!

Great place, saw some customer yelling at a cashier and even though they did nothing wrong they stayed professional the entire time. Great job 👍

The guy that helped us was very niceWhen i was in auto zone around November 3rd some employee was kind of rude to me

Ripped off for a core.

The staff was very helpful..

Depends who is working on the quality of service.

Very helpful people. Awesome prices 👍

Huge shout out to Josh! He changed my car battery out in -1° temperatures! Thank you Josh!

Never to happy having to shop here but only one around. Prices or product description always change from the time you call to the time you get there to pick up. Sometimes they are responsive right away. Other times they make you wait even when no other customers are in the store if they are stocking. Could take a break from stocking and get the customer taken care of in my opinion.

Good place to get parts. And have got the right parts that Ive had to order.

Ok

Wasnt great

Good job zone.

I walked up to the counter with my battery, the gentleman came over, said hi, and then the phone rang. He walked away, answers the phone, never said excuse me or anything as I waited for him to finish. There were 3 other counter associates there. Then just kept trying to push a $200 battery on me. At that time a friend of mine walked in, saw the treatment I was putting up with & convinced me to go to Walmart. I got a 5yr battery there for $89, and the whole transaction took 5 minutes. AutoZone needs to learn how to treat customers and realize that they are not the only option in town.

Awesome quick and friendly service

Very good service

I like this Autozone they help a lot

We came to return spark plugs they’ve never been used we brought the receipt and said we wanted to return them and get cash back. The employees said that they were used which i don’t know why he would say that they’re perfectly clean and he opened the box for the first time to see that. So we won’t be doing business with auto zone anymore especially if they won’t let us return never used and unopened box of spark plugs and won’t give us our money back. Too bad some of your employees seem incompetent in the work place.

Very helpful and knowledgeable. Got the parts I needed and great prices.

Easy way to get parts fast in a pinch.

Not my favorite place but its better then no place

Very helpful, got me the parts I needed.

You need reasonable parts? They got em

Good selection of Auto Parts very very knowledgeable people Im really happy with my service

Couldnt help with my rewards card----just wants to pass me off to someone else

Good people

Autozone is a great place to get anything for your vehicle and theyre really helpful.

I go there a lot people are nice and I like the reward card

The staff here are very helpful and know their parts, they went above and beyond, service was top notch!

Well stocked and very helpful people ready to help you

Friendly helpful service

Fast and friendly, and all parts were in stock.

Great service, very helpful and friendly staff.

Great customer service always helpful

Newer guy gave Excellent service.

Really helpful. Found the part I was looking for.

Helpful

Great sevices

Very helpful on finding my part.

Alot better than it used to be.

Always good service and helpful staff.

Best auto parts store 😁

Very friendly people they helped me a lot

I really like the service

Took so long to get service and I left and went to OReillys

Good prices. Poor service

Very helpful, and knowledgeable!

Great service4

Didnt have my paint color

Slow....slow.....and slow

Great staff.

Service was terrible, very rude, not helpful at all even after I explained exactly what I needed.

Not very friendly or helpful

Great selection.

Very helpful staff

Good parts

Great service!

Just another parts store.

Great service

Higher prices

Friendly staff

Battery