user
Kroger
2701 N Columbus St, Ottawa, IL 61350, United States
Appearance
Kroger
Comments
GR
Review №1

Wanna give a compliment to a great employee. Her name was Amanda. She helped me find what I needed after another employee said they don’t know. That’s customer service. Make her a manager. She’s a keeper

Ch
Review №2

Nice kroger

Jo
Review №3

We used to have a Kroger in Rockford it was called Highlanders a very nice place but sadly Schnucks took over and then Highlanders is gone I want my Highlanders back everything was like $10 for 10 and that was a good deal I must say I hope they have some shark fruit snacks at this Kroger because I do miss the one in Rockford yep it was originally called Highlanders I had my childhood at that store but it still alive in my dreams

Sc
Review №4

Stopped by to pick up some fresh fish and only species defrosted was salmon. Decided to pick up the fresh chicken breast which was a buy one get one deal. The store overall is what you would expect from a large grocery market chain. The store was clean and the staff was helpful while shopping and during checkout.

Ka
Review №5

There are some great people hear. The ones I’m complaining about are in the meat section. There is one lady there long dark hair with glasses that is extremely rude. I will take my business to Handys and Walmart as my money is good everywhere.

Mi
Review №6

Not a very big Kroger but the customer service still great! Prices are affordable. Great deals. Clean.

Br
Review №7

Always a great selection of produce and new products. The pricing is always reasonable and the service has been amazing, friendly and fast. The hours of operation are convenient and helpful. I enjoy shopping here everytime I stop in. I drive out of my specifically to shop at this store.

Pa
Review №8

A huge shout-out to the staff at Kroger North. In particular I want to thank team member Alexa at self check. My teen aged nephew drove by himself to Ottawa from Oswego yesterday, and realized after making it to Ottawa that he didnt know how to get to our house AND had forgotten his phone at home. He stopped at Kroger knowing it would be safe, and asked Alexa for help. Using her personal phone, she got directions for him and he arrived safely. Thank you Alexa!

Lo
Review №9

I really do like shopping at Kroger. I especially like that they have a fairly good selection of Organic products. My main complaint is that they dont carry quite a few of the the regular products that I prefer, so I have to get them at Walmart. Also, the products they do carry, which I buy often, they run out of them quickly, because they dont stock enough of them.

Ri
Review №10

Great place ! Lot of variety ! But dont go into the mens bathroom the urine smell was so bad 😝 I had to leave ! Makes you wonder how clean this store really is ?

Je
Review №11

I have 2 broken ankles, I called kroger and asked if they had motorized carts and they brought it all the way out to my car for me! Then inside I needed a cake written on and the employee Diana did a beautiful job for my mothers birthday cake, but was so kind and helpful. Excellant experience!

Jo
Review №12

We had a place in a Rockford call Highlanders my favorite grocery store was that place nostalgic for me I cant believe I cant find a Kroger or a Highlanders around where Im at I want to visit this Kroger soon as possible

Jo
Review №13

Kroger is a fine a store. Employees smile, produce is fresh, and flowers are beautiful. Great deli! Kroger brand exceeds competition.

Je
Review №14

Prices are reasonable. Has good sales. Staff was fast and quick at checkout.

Br
Review №15

Kroger is my usual shop stop. Its easy to navigate and has good quality foods. And Im always on the look out for managers special. The employees are generally helpful and friendly.

Da
Review №16

First off, Im not too impressed with Kroger stores as a whole. With one exception, the Kroger in Streator. It truly is a cut above the rest.This store, people were friendly and helpful. Items on the shelves is limited on selection and quality. Abandoned carts all over the parking lot.It was an okay store.

St
Review №17

Glad to have a place locally that has healthier food options. Still needs to get more but glad I dont have to go far for the food I need.

ki
Review №18

I like Kroger unfortunately there isnt one near home so whenever Im in Ottawa I stop in.You do need a Kroger key fob to get the best prices but theyre free & do not require registration. Grocery wise beats WalMart.

Ma
Review №19

Great prices, Friendly people.I enjoy shopping here. The pharmacy folks are the best!

Qu
Review №20

I had a great experience at Kroger, had ordered family style chicken, great dinner. I also got some help from a manager to find waffle cones, for ice cream, the manager was really nice and helpful, great employees they were really nice !!

Pe
Review №21

I love my Southside Kroger. Sometimes I have to go north for specific items, but not often. Great employees.

li
Review №22

Not crowded..easy shopping,,if getting healthy there is a lot of variety foods--one type of product is called The Simple Truth..

Li
Review №23

Clean well organized store. Great prices. Good place to buy meat

Je
Review №24

Great store. Friendly staff. Use the app save on gas with Kroger card. Restrooms clean. Great selections on fruits n veggies.

Ch
Review №25

Helpful staff. Great location and layout for quick stops.

Be
Review №26

Nice people, treat customers very good. Top Notch Pharmacy.

Ja
Review №27

Smaller size market but has excellent selection of everyday essentials, great sale items and nice size dairy, frozen foods and ice cream items.

El
Review №28

Better prices than Wal-Mart and lots of fresh veggies and fruit

Na
Review №29

I worked here for a while, but the workers are always friendly, and ready to help you, and if they cant get something they will make it right however they can! Large variety of products and good prices to choose from!

Ch
Review №30

Google says tell others why you hate this place, well I hate this place because of google. The high prices and the people I can put up with, but not this google thing. I hate going places and then having this icon on my phone telling me to rate this place. I try my best to never spend my money in a place that would advertise on google to get my review. I want to go in, get what I want and leave, and if I spend a little extra money so be it. But to spend more money and then get harassed by my phone. I would rather spend my money elsewhere.

Ke
Review №31

Very good, I only went to the pharmacy. I got really good service there!

Do
Review №32

The service in pharmacy and check out line was very good... Enjoyed our visit 😀

Di
Review №33

The man was very helpful and quick as I had to get to work

A
Review №34

Better options and prices on some items compared to Hy-Vee in Peru. You can tell it is a little dated but its still a clean store.Edit: They still do not take any mobile pay options.

To
Review №35

Great service from good people. Meat department service was outstanding.

Da
Review №36

Clean store helpful employees and great service

Do
Review №37

Nice store, employees very nice and helpful.

Ap
Review №38

Helpful staff. Love the bakery and the self check out lanes.

bo
Review №39

My favorite grocery store good meat friendly great deals good produce

Jo
Review №40

Prices are sometimes better at walmart but this is the best place in town for fresh food

Ed
Review №41

Great place to shop, clean store and they still bag groceries here for you.

Ti
Review №42

I like their fresh produce and meat department. Great prices and great selections.

Al
Review №43

Krogers always has what I need and some great deals as well!

Ja
Review №44

Great produce and always good deals.

An
Review №45

Better than Walmart hands down as far as shopping for food goes

Am
Review №46

Love this store Haley Barnhart was my bagger and helped me out to my car thank you

Bo
Review №47

Best grocery store i think friendly helpful good prices i wish they sold mr pibb but other than that their the best

Ca
Review №48

Great prices. Frys is owned by Kroger, also. Love it.

Ch
Review №49

Great value, friendly staff that actually know who you are. Fantastic custom coupons if you sign up for their mailings, and something for free every friday.

Ju
Review №50

Good prices. Friendly, helpful employees.

Ho
Review №51

Best time to shop is after 8:00 pm.

Da
Review №52

Clean store fresh fruit and bakery goods.

Pa
Review №53

Good store. You need a Kroger card to make the price right.

Br
Review №54

I only shop at krogers, they have more than any other stores. I did a test, I bought 6 things at krogers then went to Walmart and I bought the same things,Walmart was almost 10.00 dollars more for same things. Do the test yourself.

Ro
Review №55

Great values, products and friendly ! Good service

Sc
Review №56

Good prices, good quality, good people

ja
Review №57

Great vegetarian and vegan food choices.

jt
Review №58

This is about your location 1660 Crawfordsville Square. Crawfordsville IN 47933.Carmen the pharmacist has gone above and beyond for both my wife and I. The latest time was when I was filling a prescription the cost was $300.00. We have a $10,000 dollar deductible so this was not going to fit our budget. she suggested an OTC item that should work and it did. She also said try it for a week and if it works contact your Dr. so he can change the prescription. She also followed up with a call to my wife a week later to see how it was going. Ive had a similar situation, where I dealing with a bad cold, and she suggested something (which worked) and she followed up with a call later. GIVE HER A RAISE! Thanks John & Susan Koehler

Je
Review №59

They carry organic whole and cut up chicken but not always. They carry different items than the south side Kroger.

Jo
Review №60

Friendly staff, a great pricing

Ro
Review №61

Good prices, gas points for shell.

Ma
Review №62

The new deeper carts. At 52 I have to stand one toes to get items out. Also, due back injury and surgery, in constant pain, leaning into the cart creates a pull on my back that will increase pain. Please for the sake of your customers, return to the other carts.

Bo
Review №63

Found some good deals it was nice

Ka
Review №64

Decent place to shop

Ph
Review №65

Good sales friendly staff

Ja
Review №66

Always friendly helpful and with a smile

Zo
Review №67

I used to be able to get really good deals on meat from Kroger meat department...but lately I have found that there meats are too expensive!

Sa
Review №68

Very quick, very polite and very clean

Pa
Review №69

Great sales and friendly staff

Ka
Review №70

Great sales, Nice store!

La
Review №71

Saved $9. on 48 cans of Dr Pepper.

Ta
Review №72

Prices are okay, people are friendly, but also a little odd.

Am
Review №73

Needs updates and sanitary care

Ro
Review №74

Very,Nice,Friendly,AND,Helpful,Shopping,KROGERIN.

ma
Review №75

Great customer serviceSome of the products are high priced

da
Review №76

Small store, limited meat selection. Broad aisles, clean.

Ni
Review №77

Good selection of stuff

Ra
Review №78

Good produce and meat

wi
Review №79

You can get things here not offered at other grocery stores in town.

Ka
Review №80

Friendly, efficient and courteous

pa
Review №81

Always clean.

Er
Review №82

Have good sales

Pe
Review №83

Amazing produce Dept

Bo
Review №84

Large selection of about anything you would think of in a grocery store

Li
Review №85

Clean and helpful employees

As
Review №86

Great service and selection

Ro
Review №87

Large selection of items, Deli has large selection.

Ja
Review №88

Ok. Prices high

Da
Review №89

Great store,friendly, clean

Ma
Review №90

Fast, friendly service

De
Review №91

Good store

Ki
Review №92

Great place

Mi
Review №93

Great sales

Ma
Review №94

Very helpful

Sh
Review №95

Love shopping at Kroger

Di
Review №96

TERRIBLE PRODUCE

Ma
Review №97

Best Kroger in Town

Ke
Review №98

Friendly folks.

Wi
Review №99

Prices are to high

Ki
Review №100

Excellent

Information
76 Photos
100 Comments
4.3 Rating
  • Address:2701 N Columbus St, Ottawa, IL 61350, United States
  • Site:https://kroger.com/stores/details/021/00704?cid=loc_02100704_gmb
  • Phone:+1 815-434-4400
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations