Excellent customer service.. Helped with everything that Cricket Customer Care phone line couldnt help with..
Excellent customer service! Sales person Thomas T was very knowledgeable, helpful and friendly.
Excellent customer service.
Every time I come in they are extremely helpful and always resolve my issue. The sales people are always pleasant and very helpful
Excellent, there service is The best!!
Worst service ever! Screen locked our phones so we couldnt get in, deleted all our contacts. Dont go here if you dont want your google account hacked.
Thank you Oswego NY Cricket. Im sorry if I get your name wrong but I do believe your name is Lisa...you helped me numberous of times w phone issues. Everyone in the Oswego office is great,very helpful,n very nice to all their customers. I have had all phone companies in the area n you are #1 in my book,great prices,n most of all excellent service.
Quick and efficient. Easy to get set up on a plan, even when bringing a phone from another carrier. Great at making sure your information stays up to date.
Im completely unsatisfied by the service of cricket, particularly this retailer. I visited this place to overcome an extremely simple challenge, which the online customer support couldnt resolve and ordered me to go to the retailer, claiming that theyre the only place to resolve it. However, I found more problems inside the retailer (I eventually had to cancel my contract and lose the number, to which I receive all calls and messages or services). Ive not even been listened to. Im disappointed and will never subscribe to their service again (which is bad anyway).Apart from the non-professional way of handling my case, Ive also been unfairly treated (as just one example, what would you call it when Im being served, no one else in the store, and the employees cell rings and she answers AND talk for minutes in a personal matter? Am I that much negligible? As a professor at SUNY Oswego, I have a trusted word of mouth, so lets see if that one negligible customer makes a difference!).Maybe the owners of this place think when they hire cheap employees they save money... on the contrary, they lose money AND their business, as they lose customers [its a simple customer churn rule, if they know what this mean]).
Best and cheapest rate for a cellphone. With ATnT why spend more if you get the same coverage. Its not like Metro PCS! By far the worse way to get screwed out of your cash. By experience, l have learned that!! It was the worst, horrible service Ever..
Very easy to switch to Cricket Done in less than an hour
Best deals in cell phone plans and good service
It was OK the people there let someone get in my husband account
They helped me out alot. If if wasnt for the two beautiful ladies working there I wouldnt of gotten my nice phone.Thanks ladies 😉
Nice service.