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Sears Hometown Store
211 Hwy 432, Oskaloosa, IA 52577, United States
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Sears Hometown Store

Comments
ri
Review №1

My pastor and I was enjoying frosty udders ice cream in shade.Dont do sears shopping at all anymore.

Ju
Review №2

Although very pleasant and helpful, The staff failed to give instruction on what would and would not happen as far as the delivery and installation. When asked why were not made aware of this, we were told, Im new and still learning and that she had no idea that the delivery team would not hook up the water line unless the turnoff valve was directly behind the refridg! Training ? We are now jumping through hoops to try to do what we should have been told to do at the time of purchase. The store mngr. Kkeeps using the excuse that she is new. Thats not an excuse, its a cop out and we are left holding the bag. Totally unacceptable! Very dissappointed.

j
Review №3

Very disappointed with sears in general. Ordered a freezer in May still no word on delivery. Had to pay at time of purchase. Store is not helping at all to resolve problems,and neither is corporate. Dont waste time ordering from sears, go to your local mom and pop owned business they care

Ri
Review №4

Although the prices are competitive, I did not feel that the methods to receive the additional discount was clearly communicated. When we got to the check out I was surprised that we had to apply for the credit card to get the sale price we were quoted and because of that we did not end up purchasing our items at that store.

Al
Review №5

Very helpful staff. Answered all my questions and were very knowledgeable

Cl
Review №6

I ordered a deep freezer and picked it up at this store. It arrived on the day specified. The employees were friendly and loaded my truck for me.

Je
Review №7

Sears has always been a good place to go get tools and appliances

ca
Review №8

Very helpful all questions answered. Was busy only one person there and he was still able to provide good customer service.

Va
Review №9

It was a great little store. The staff there were really helpful.

Pa
Review №10

It was a very well stocked store for the size. The staff were very helpful as well.

Pa
Review №11

Clean store with friendly staff and a great selection of appliances and tools!

Co
Review №12

Great set up and solid staff

Ca
Review №13

We bought a Husqvarna 54 rider at this location about a month ago. Nothing but trouble...belt slips off and the deck actually fell off while mowing and chewed up another belt. We have relatively all level land. We have called Sears twice and no help, they refer us to Pella Husqvarna, whom did not return our call. Ordered a new belt on Ebay, will be here tomorrow. Hopefully this will work? My point, would not recommend a Husqvarna and do not buy one from Sears 😑 Buy one somewhere that will service it and offer something more than a ridiculous $ 600.00 warranty plan.

do
Review №14

For its size, great selections

Bo
Review №15

TERRIBLE SERVICE AT THIS STORE. They didnt come to service our refrigerator for weeks, then were a No-Show while we waited all day. Then we got a text that our new appointment is more than a week away.

ge
Review №16

People were very helpful

Ro
Review №17

Great store friendly owner

Li
Review №18

Huge variety of appliances. Excellent customer service!

Ky
Review №19

Got a gift card for a broken tool☹️

Jo
Review №20

Always gives huge discounts on appliances and will order anything in Sears inventory if its not in stock. Would not recommend delivery though - van left the store at 9 am and showed up at 12:30 (1st delivery of the day according to the driver). We are 10 minutes outside of town. Not sure what the guys did for 3 hours but they were pretty useless.

Te
Review №21

Great store, friendly staff and knowledgeable

Ch
Review №22

Very helpful and friendly people

Ji
Review №23

Good equipment

Ch
Review №24

Very helpful.

Mi
Review №25

I will always shop here.

Le
Review №26

Friendly staff

PK
Review №27

Owner was super nice and helped us out, great selection of washing machines, fridges, sinks and a bunch of other stuff!

Information
30 Photos
27 Comments
4.3 Rating
  • Address:211 Hwy 432, Oskaloosa, IA 52577, United States
  • Site:http://searshometownstores.com/home/ia/oskaloosa/3030
  • Phone:+1 641-672-1000
Categories
  • Appliance store
  • Discount store
  • Electronics store
  • Furniture store
  • Hardware store
  • Lawn equipment rental service
  • Mattress store
  • Outlet store
  • Refrigerator store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:12–5PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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