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AutoZone Auto Parts
155 S Nova Rd, Ormond Beach, FL 32174, United States
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AutoZone Auto Parts
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Ma
Review №1

Came to the store today after 10am. Walked in, wasn’t busy. Workers behind the cash register so I walked right up. I know pretty much nothing about cars but I had a headlight out. The cashier I chose was SUPER friendly and helpful. Nick figured out exactly what I needed and offered to put the headlight in my car. He was super fast and efficient. Made sure it worked and was adjusted properly. If you are as anxious about car stuff as I am.. make sure you go in and ask for Nick! I will be back!

Th
Review №2

They have been helping me in my Auto needs over 20 years.

Va
Review №3

So had car serviced at Toyota. Left there within a few miles had a flat tire. Thank God I was right next to AutoZone and the young man there, and it was raining I asked if somebody would please change my tire and he went above and beyond to help me and change my tire for me. I didnt remember his name but he was tall,slim, blond. He should get a raise. He is what good customer service person is.

Ba
Review №4

Andrew,Was such a nice young man. He went over and Beyond to help me out. With such a happy and joyful attitude. Thank you Andrew Barbara

Ad
Review №5

Andrew and Tyler are both very helpful and knowledgeable. I enjoy ordering parts from these guys! Thank you Autozone

He
Review №6

Test those batterys ect.getit done.

Da
Review №7

Burger from autozone messed my stomach up. Fries were good though.

Ch
Review №8

I find Autozone to be the best auto parts store. You dont need a receipt for your warranty to be good. They either have your part or can get it quickly. Not all of their clerks are particularly knowledgeable, but they will help with basic repairs like windshield wipers and batteries.

Do
Review №9

Got too say hats off to my man shamar he took care of an issue for my yesterday... honest place and integrity... definitely will continue bringing my business there...

Di
Review №10

Professional, kind, helpful......some great people working there. Thank you for the help

En
Review №11

Great place great staff. Shamar A. Was extremely helpful he went above and beyond when I asked for his help. Thank you.

Ji
Review №12

Every time I need a part or advise on repairing any one of my three vehicles these guys are always willing and happy to help!

S
Review №13

Ty was very helpful. Thx

JO
Review №14

Great service, always helpful, Dollie was very professional and ready to help!

Jo
Review №15

Friendly employees and a fast checkout. Pretty small store but had what I needed at a good price.

Ma
Review №16

Very easy website and the people at the store are so helpful!

Fr
Review №17

Love Autozone! This is a great store! Staff is knowledgeable and friendly! Was in and out in bo time. Shop here for all your car needs.

De
Review №18

Helpful staff and good parts

Ra
Review №19

They sold me a new $160 battery that I did not need. It was an alternator problem. I had to wait a month to get the $160 for the alternator that I am Never going to buy at an AutoZone. Avoid these dishonest commission based sales snakes.

An
Review №20

Took my daughter there are in her car to get the battery checked out turned out it was a bad cell. They tested it for her and then they replaced it for her and put in the new battery and gave her some solid advice about corrosive terminals. They were terrific and even gave her a discount cuz she works at a car dealership.

Ra
Review №21

I had a great customer service experience at Autozone in Ormond Beach this morning - the staff was professional and well versed in car batteries issues which the gentleman at Autozone fixed the loose negative terminal by replacing it with a new one, all done Free of Charge and with impressive courtesy!

He
Review №22

Friendly helpful staff here too. If you cant get at other place, try here. I also notice customers here more talkative with sharing advice.

T
Review №23

Great Andrew & Tyler were Awsome

An
Review №24

Great friendly staff. I had battery issues and they had me running in no time.

Ja
Review №25

Absolutely terrible. I came to the store and spent over $130.00 only to wait longer than someone else walking up to a counter to have a battery installed. Of course, the staff caters to all the senior citizens in this town regardless of who was first come first service. Will not be back.

D
Review №26

Best service ever! The manager ( “ Denise “ I think? And a young gentleman stood out in the rain to help change all of my wipers... They were so kind and courteous. I would go out of my way to shop at their store again!

Th
Review №27

Great place to get your auto parts and they can help you put it on

Ho
Review №28

Kool place,excellent staff.,ALWAYS HELPFUL& FRIENDLY

sa
Review №29

Excellent staff.. Very helpful!

Ta
Review №30

I was helped by Jana today. Great experience! Will definitely return.

Mi
Review №31

Great experience. Family and I were driving down to South FL when battery light came on. We fortunately found our way to nearest auto parts store where they checked battery and alternator. It was unfortunately the latter. I was able to borrow tools to do the job, manager pulled a couple bottles of water for myself and the family. Stinks a road trip cost me $236, but great customer service.

Ja
Review №32

The Ormond beach staff is absolutely amazing! I had to go in for a battery late in the evening and they replaced it for me. It was hard for them to do and they did a wonderful job and could not have been nicer! I would recommend the store and their employees to anyone! Made me feel like a valued customer. Two thumbs up!!!!

Ta
Review №33

Useless staff... Some of the most ignorant people Ive dealt with!

Ne
Review №34

Nice people, they help with minor installs of parts and has a good selection.

De
Review №35

Dottie helped me and put my brake light in. She is an amazing human and I appreciate her!

Ba
Review №36

The employees are rude I will pay a higher place than go back

Ne
Review №37

They get it right for me 💋

Ca
Review №38

Military early in the morning bright-eyed and bushy-tailed to help and whatever automotive needs you have . I was amazed to see them there early on a Sunday morning..

To
Review №39

These guys were terrific! I stopped in because I had a dead battery. The manager helped me, he was very knowledgeable and friendly and, as an added benefit, they installed the battery quickly so I could get back to work. Great service; I cannot thank you enough!!

Ke
Review №40

Older gentleman, Allen was great very helpful.Will always go back to that store .... thank you Allen

Da
Review №41

I had excellent help from Al at the counter

Ba
Review №42

Fantastic! Manager even changed my remote battery for me. Great service!

Br
Review №43

Very helpful and friendly.Fair prices. Replaced my battery in a very professional manner.

Li
Review №44

I needed to replace my fuel pump, and was nervous about the whole exchange. I have to say that Steven the manager put me at ease with his kindness and patience. I highly recommend this store, and will make it my Autozone!

Br
Review №45

I rarely leave reviews but I couldn’t help myself. This team was so helpful today. I went in to get brake pads because they were grinding. I was just going to replace pads in the parking lot. Come to find out the caliper was stuck as well. I was 3 hours away from my house. The manager helped me replace the caliper because it was a safety hazard and he didn’t want me driving down to Miami like that. Super impressed. There are still good hearted people in this world. Thank you guys for making my day so much better than it started.

is
Review №46

Friendly staff that is willing to go above and beyond to answer any questions and help find the correct part or tool needed. The store is very organized and clean. Always a pleasure to shop at this location.

Sa
Review №47

Helpful knowledgeable staff, quick trip in and out for me on this visit, and I used my $15.00 coupon as a rewards member, EASY.

Lo
Review №48

My battery was toast! Not only did they have a replacement with a 3 year warranty, they have an Angel of an employee in Jose! He removed the battery, cleaned the battery compartment, and installed the new one! Such a kind man on one my worst days! Truly an asset in his company and due a raise! Y’all hear me, Corporate?!!!

Al
Review №49

Steve and Bill always take amazing care of my husband and I here. The customer service is outstanding at this location!

Er
Review №50

Always simple and friendly, great stuff

De
Review №51

I was in a really bad situation with my battery.I pulled Into Auto Zone and Steven Barrett cameto my rescue!!! What a skilled store manager.So nice, courteous and helpful! He removed avery difficult battery and replaced it for mein no time!! Thank you Steven I’m feel soblessed knowing you are serving us in theOrmond Beach community!!

Li
Review №52

The manager, Andrew was very professional and kind. I had no issues returning an item. Will return again!!! If you have not visited this store, you need to!

St
Review №53

Excellent service !!! Thank you to Jon

Mi
Review №54

How do you give someone parts for a Honda when they said Mazda?

Aa
Review №55

Three different employees helped me and were both excellent! Customer service is outstanding. Cheers to all who helped me!

To
Review №56

Love it

St
Review №57

I was dealing with odd lug nuts and bolts that other places wouldnt give me the time of day but store manager Mr. Barrett took the time to find the right parts. When I broke off the lug studs, he helped me again to find the right size to fit. With this detail for a small job, him and his crew have the right stuff for bigger and harder jobs. Great job Steven.

As
Review №58

Friendly, helpful staff, but he didnt install back wipers correctly. Please take a little more time when installing equipment. Easy parking in front of store and store is noticable from street.

To
Review №59

Not bad, decent prices. Look out for sales.

Is
Review №60

Wonderful service! Needed my car battery replaced, they tested it, processed the exchange and installed the new one right one the spot for no extra charge! Easy and hassle free.

br
Review №61

Wife was in and out quickly

Da
Review №62

Im giving a five star review to to Tyler of Autozone in Ormond Beach! He just did me righteous on a pair of defective wiper blades I bought a couple of months ago! Upgraded me to a better pair for the difference in price! If you see him tell him Darren from PPG sent you! #customerforlife!

Do
Review №63

Best service at an auto zone Ive had

Sh
Review №64

The manager helped me jump my car :)

Va
Review №65

Steven is always so helpful and friendly! I buy all of my car needs here. The store is very clean and the staff is always so helpful!

Ma
Review №66

Had a bad experience at this specific autozone. Went in looking for a battery and was rudely confronted by an employee named Alan K. He mocked me for a miswording in what I was looking for throughout my visit to the store. Instead of assisting me in finding exactly what type I needed, he persisted to tell me what I have to get without asking any questions about the product I was searching for. He continued interrupting me and did not give me time to look at all the products.I decided to find someone else to check my item out, and Steven was there to help. He even tried to notify me of a possible discount if I returned my old battery, which Alan K. failed to mention.

Je
Review №67

It was a -5 out of a five-star system I had to drive a half hour out of my way to meet my wife so that they could give her exactly the same thing that she asked for that they couldnt find. And as always not enough people working. Or should I say that they didnt know what it was going to work in an auto parts store know a car and know your supplies.

Au
Review №68

Great customer service they had the exact part for my car that the garage said would be hard to find. It was way cheaper than what the garage offered me. I dont know if it was that the garage was trying to rip me off or if autozone was giving me a good deal either way it worked for me lol.

Ro
Review №69

Very good auto supply store. I know very little about vehicles when it comes to fixing, but I can always get help with what I need and minor things, sometimes assistance. Great workers and very nice to deal with.

Ma
Review №70

They have always been so helpful. With several vehicles in our household it is great to have knowledgeable guys give assistance

Ju
Review №71

Very professional, quick & Wes (Oh G) saved me a ton of money...will def use again!!

T
Review №72

Very friendly staff and always willing to put the extra effort to get your issue accessed at the best cost. Wouldn’t go to any other autozone!

So
Review №73

So helpful AL. I will be back so nice

Wi
Review №74

Excellent serviceworth a few dollars more

en
Review №75

Great service! Nicole not only helped me find the correct brake light for my car, but also instslled it. Very sincere service! Not very often you encounter that .

Lu
Review №76

Our experience was excellent. The fellow who helped us could not be any nicer. He knew exactly what we needed and took care of us in a very friendly and professional manner.

Ja
Review №77

Very good service lots of parts good prices, Cameron and Tyler so smart know there stuff

Cy
Review №78

Chevked battery it was bad than replaced it out of there in like 10min. Nice staff!

Je
Review №79

So the only complaint I have, is they help everyone, its hard to get a quick in and out, especially when you have to find the item on your own, then wait for them to stop helping others, so you can pay for it.

Ni
Review №80

I love this Autozone. Steve is awesome. He is always ready to help you with anything when you walk in the door but isnt pushy like some places and pounce on you when you walk in. He will let you look around and try to accomplish things yourself but if you need help is always there to help you. He also has a great staff too that will help you out with all your parts needs.

Ph
Review №81

Always the right parts

Er
Review №82

Great service. Very affordable and offer a ton of help

Je
Review №83

Thank you for help with my battery and being so friendly

Br
Review №84

I always buy all car parts from here and will continue to buy everything here. Customer service is amazing!

Al
Review №85

The store itself is fine, but the location is a bit of a hassle. If youre coming from south of it, theres no good way to turn around and return home. Its too close to the intersection with Granada to be able to get into the left turn lane unless traffic is really light.

D
Review №86

I ordered a part. The girl told me TWICE she would call me if it came in at 6 pm.NO CALL went in next day, man told me it was in night before..THEN IT DIDNT FIT !!!

Gr
Review №87

The employees make this place.

Ni
Review №88

They msde getting a cabin air filter like changing an engine, go to oreillys save the time.

ed
Review №89

Great place to get the parts you need at a good price.

Al
Review №90

Very helpful

Wi
Review №91

Finally found hubcaps that fit my car

Jo
Review №92

I have been going to this Autozone for a very long time now. It is my go to autoparts store. Steve is always very helpful with a great atitude.The staff there keep me coming back.

Je
Review №93

Pretty much have whatever ya looking for!

Da
Review №94

Great People. Always good service.

De
Review №95

Customer assistance was the best.

Jo
Review №96

Amazing as usual and our favorite guy Steve is always in when we show up.

Je
Review №97

Went to this location to look for a battery for a jet ski at exactly what I was looking for for exactly what I wanted to play about $122 where is a good AGM battery dont buy a lead acid battery totally not worth the money

Gr
Review №98

AWESOME service! Came in looking for a battery for our jet ski and the guy was quick and very knowledgeable! Very much unlike Advance Auto down the road that we checked out first.

Ka
Review №99

Friendly and professional! Safety conscientious!

Wi
Review №100

Great staff, very down to earth. Extremely helpful. Very social. Felt like I was hanging out with the guys while visiting.

Information
30 Photos
100 Comments
4.5 Rating
  • Address:155 S Nova Rd, Ormond Beach, FL 32174, United States
  • Site:https://autozone.com/locations/fl/ormond-beach/155-s-nova-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2467&y_source=1_MjQ3MDYyMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 386-672-6569
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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