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College Park Ace Hardware Inc
3440 Edgewater Dr, Orlando, FL 32804, United States
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College Park Ace Hardware Inc
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ma
Review №1

This is my go to place when I need help. Everyone is always friendly and happy. Its like visiting old friends. The first time I visited this location Doug went out of his way to help me. I really appreciate how kind and helpful he was. He replaced the wheel on my wheelbarrow and made it sturdier than it was before I brought it in (something Home Depot said they couldnt help me with). The next time I went in Robbie the Manager assisted me. He was super nice too. I highly recommend this location. Good vibes.

Mi
Review №2

I guess since this Ace is in College park they think they cannprice gouge. Go to home depot and save your money. Youll be rich at the end of the year if you do qith all the money youll be saving by not shopping at this Ace. TRUST ME!

al
Review №3

The employee/man-child with the black polo and dark brown hair to his shoulders should take an educational class on how to treat others. extremely rude and no knowledge of their own policy.

Ly
Review №4

Great local hardware store! Have just about everything you need, courteous service.

Th
Review №5

Absolutely world class customer service,hands down the best.They actually go toward you to help ask questions.Home depot,Lowes should take lessons from these people!

Fr
Review №6

Truly a helpful place. Staff always ready to help you find anything you are looking for. I love this hardware store in the neighborhood!

Ve
Review №7

This place is a great place. Had a new guy helping me today. Could tell it was not familiar with the store but was very nice polite and very helpful

Jo
Review №8

Always helpful folk and you can usually find what you need from a hardware store.

An
Review №9

I got what I needed, service was very helpful.

Ma
Review №10

Wish I could give more stars Andrew in paint dpt is the bomb!! customer service 5 🌟 stars helpfulness, dedication, product Knowledge all couldnt be any better. All the staff in the store just overwhelmed me with how nice and helpful they all are. Doug was so pleasant soon as I walked in the cashier was awesome when I checked out! I will definitely be going back to this store.Im normally a home depot DIY addict but may now be transformed. Even if my painting doesnt turn out great itll be sooo worth this experience. Way to represent ACE!

Je
Review №11

Giving 2 stars instead of 1 because the staff was generally polite. That being said, they allowed another customer to scream and curse at me and follow me around the store recording me and did nothing to stop it. Despite me trying to shop peacefully and mind my own business and not engage with the woman, I was the one asked to leave. I guess in today’s world the person who is loudest and most obnoxious gets their way. Most importantly though, no business should allow harassment of patrons on their property. There is no instance in which someone should be verbally attacked as I was in their store.

Er
Review №12

Friendly and helpful staff.Only took seconds to find help when i needed it.A much more intimate and satisfying experience then u will EVER find at either Home Depot or Lowes!Thanks for being a survivor Ace!

Bi
Review №13

So ill be the first to say that i had never been fond of corporate small hardware stores like this at any point. That being said I think this is location is a near perfect example of a great local hardware store in an awesome community. There is always someone who is waiting to eagerly help you with whatever you might need with out that pushy or overbearing feel. Honestly what really makes this store special to me is the insane selection of nuts bolts and any fastener you can imagine being on hand. I have been restoring vintage scooters and they seem to always have the random little bit or whatever that i need. It has been so relieving.

Ke
Review №14

Not everything you see on the website is there. Nice place though friendly and can find someone to help you.

An
Review №15

I have been making my online purchases and have them delivered here due to the proximity to my work. Each time I go the people make there me feel like they have known me forever. Great customer service. I highly recommend.

Jo
Review №16

They carrier over 100,000 items

Pa
Review №17

Excellent customer service .... all my orders for the Methodist Church and school are priority and the manager and team are always for us ..... they help in all details to make it happens!! No all the locations are the same the number one in Central Florida !!!Thanks for Exist !!! God Bless you guys !!Now our Church and school looking good and safe ....Excellent .. professional customer service . I don’t need anymore Home Depot or Lowe’s with youPablo Cedeno Danielsen

Fr
Review №18

A real hardware store with helpful staff always willing to help you find stuff you need! They always have all the things I need with the fastest check out lines for a quick in and out.

Da
Review №19

As close to a good old-fashioned hardware store as youre going to get. Friendly, non-pushy staff and an amazingly broad selection for a non-big-box store. We easily found some eco-friendly and long sought-after items we could never fine in the large home supply outlets.

Ma
Review №20

Awesome staff, excellent inventory, and very clean. Dont worry, when I confronted this guy about his extremely inconsiderate parking job, he reassured me he was just getting some wood. Cause no one else was just there to get stuff. Smh. Some people just need a 2x4 to the face.

JU
Review №21

ALWAYS GOT EVERYTHING I NEED AT LAST MINUTE 😌

Pr
Review №22

Its nice place and staff helping 😌

Pa
Review №23

Great!! Great Customer Service! In and out quickly with EXACTLY what I needed! Great above and beyond Customer Service!

Ji
Review №24

The staff are very helpful i like there prices on the tools and hardware

Sh
Review №25

Great staff, great selection for the size. We love to give them our business.

Ma
Review №26

The pizza was thin, no cheese, and got the works, barely any toppings, been getting there pizzas for very long time, never again 😏 to skimp on a couple toppings they lost out on thousands of future money, bad business 🙃

S
Review №27

Was able to get what I needed.

ed
Review №28

The staff here are so helpful, will answer your questions and will not rush you. Thank You for all your help

A
Review №29

Try to return a product that was purchased at a different Ace store and they will not accept it. Oh well Home Depot is for me.

Er
Review №30

Great place customer service was great thank you for your help

Er
Review №31

Found exactly what I was looking for! Very helpful staff!

He
Review №32

Good customers skill

Pa
Review №33

High pressure Orlando Sentinel sales guy allowed to operate at the front entrance. I was pressured into a sample subscription and told no additional costs would be incurred. Never had a paper delivered and I get weekly calls I owe a balance and if I want to renew my subscription. This is a nice shop and I support local but they should not subject customers to ambush sales tactics. Not sure what OS gave ACE in return but you have lost me as a customer.

Go
Review №34

Always good. Pretty good inventory. Service folks are friendly and helpful.

Be
Review №35

Bought all three for less than $4. Excellent customer services including the paint mixing and match up less than $15

Lt
Review №36

Always fast polite service with good prices.

Bo
Review №37

For once they didnt have just want I needed! But they do have some of the best greeting card around! If you just need a lift for your day, stop by and check out the cards. You might just buy some for yourself~ to keep you amused when there is a day when you need a little pick me up, or an out and out laugh!

RA
Review №38

Knowledgeable and good customer service.

Ro
Review №39

Had lot help full need t

Si
Review №40

ACE is the place with the helpful hardware folks love that commercial and love coming here

Ge
Review №41

Great help and convinient locatiin

Mi
Review №42

Very helpful staff and has what I need 99% of the time.

Mi
Review №43

This is the worst store ever I bought a mask for $40 tried to return it because its broken and they wont take it back mean while I never even got to wear them and he straight-up refuses to take it back he told me call the manufacturer okay why would you sell something thats broken in the first place and not take it back that is completely unprofessional

V.
Review №44

Very helpful.

Mi
Review №45

I bought a mask from this store and paid $40 for it and its broken and they will not take it back so I advise you do not buy anything from the store if you plan on returning it if its broken because they will not take it back and that was pure the owner!! I didnt even wear the mask one time and im out $40. He told me tslk to manufacture, but they say no

Ro
Review №46

Ace is always the place with the helpful hardware man. I was there 30 seconds at most before my search ended with the right peace that I need it for my bike holder on the back of my car. Very helpful, and well stocked with everything under the sun. Go to Ace first

Da
Review №47

ACE is the place! Small but great variety of hardware supplies and tools.

Bo
Review №48

Convenient local hardware store when you dont want to go to Lowes or Home Depot

Ca
Review №49

Well stocked, clean, bright, and extremely knowledgeable staff.

Ge
Review №50

They always help you with your needs.

Gr
Review №51

Very helpful n friendly!

Gi
Review №52

Anything you need to make your life better, is inside this business .

Jo
Review №53

Had exactly what I needed and great customer service.

Ch
Review №54

Quick and easy to get in get what you need and get out. Greatly appreciate that they are asking customers to wear masks as they enter.

St
Review №55

I was greeted when I walked in, they were a bit hesitant but did anyway. A gentleman assisted me in finding the 2 items I needed. I needed 100 or more screws and they only had about 12 in stock. (Note to self neighborhood hardware stores do not sell bulk.) Ok then, he gave me the info to purchase online. Upon check out, i gave her a $50 bill, I was to get $43 and change back. I asked if she could break down the 20 s to 5s and 10s. She had enough in her drawer and said sure. She began to count out $60 in 10s and then picked up the 5s to count those also. I said I gave her a $50 bill right! There was another lady behind the register also, she didnt say anything either. -Now College Park is not very multi cultural, Im black so I stick out like a sore thumb, hence the hesitancy upon my arrival. - So at this point she had $60 on the counter and starting to count out more, I say in my louder than usual voice WAIT thats too much money! I only have you a $50 and should get back $43 back. She still seemed a bit confused. I say thats 2 $10s 4 $5s 3 singles and 61 cents. After maybe a little embarrassment she got it right. I was thinking and you looked at me cross-eyed when I came in, but you cant count AND youre on the register. Shaking my head!

Al
Review №56

Always very nice, very professional, very courteous, a very clean store, nice knowledgeable employees, I like it !

Br
Review №57

Small store but the staff is super nice. I will certainly support them for most of my items instead of the big box stores.

Ch
Review №58

World class service. Couldnt be happier with my shopping experience and my new grill

Br
Review №59

Great service

M
Review №60

Good product good service lost small bolts in my knife customer service matched up the bolts and put them in for me my car knife is functional again

gl
Review №61

Awful service. Ill NEVER go back

De
Review №62

Im a big fan if my neighborhood Ace Hardware. They are always very helpful when I need it. But, as a woman, I appreciate that they dont assume I need help (usually I dont). You cant always find everything you need like at the big places but they are still my first stop and my first choice.

JS
Review №63

Great people

Da
Review №64

Good

We
Review №65

Helpful friendly staff and the store is packed with all kinds of goodies. Much rather go here than the other big box giants. More homey atmosphere.

Ph
Review №66

The people are friendly and I love supporting local businesses. If you need hardware (actual nuts or bolts) this is the best place.

Da
Review №67

Very helpful staff. Easy to find what u need. Much better than those 2 big box stores.

Ar
Review №68

New management is short on patience. I used to go here because it was a local store but will just go back to the large discount stores. Never will I go here again

Pe
Review №69

Great place for all your hardware needs! Employees are very friendly and helpful.

Za
Review №70

Always helpful and friendly

Ca
Review №71

Very helpful staff,had hard to find specialty bolts,products and prices also very good. Glad I decided to shop at this Ace store

Ch
Review №72

Friendly and knowledgeable staff.

Jo
Review №73

It really is the helpful place! The people here are amazingly helpful and nice. They also have fantastic selection of screws and unusual hardware. If I need a weird screw, Ace is my first stop.

Ri
Review №74

Very knowledgable and helpful.

Sp
Review №75

Store had everything I needed. Staff were very friendly and helpful.

Ha
Review №76

This is my neighborhood hardware store. The staff is always very helpful. When I needed a new propane hose and regulator, they assembled the pieces for me. Help like that keeps me coming back.

Mi
Review №77

This is the worst store ever I bought a mask here I paid $40 for it it is broken and they will not take it back they told me to call the manufacturer okay well when you sold it to me broken I shouldnt have to call the manufacturer you should be replacing it but instead youre worried about a dime will guess what youre fixing to lose a bunch of dollars because of this

Ju
Review №78

My friend bought him a steer and it was broken she paid $40 for it and they wont take it back she never even got to wear it weekly feel this is very unprofessional of these people

Fr
Review №79

One of the only places I can walk in and get instant service. Great job, love ace. Keep it up!! 5 stars

Sa
Review №80

. Great little hardware store. You can always find a friendly face to answer any questions. They have a good assortment of products and knowledgeable staff.

Mi
Review №81

Best “local” hardware store in town. I love going in and intensity being created by someone who can help me. Hate when they don’t have what I need and I have to go to the depot.

Ci
Review №82

Always friendly helpful service

Jo
Review №83

Needed Flags to Mark generator sites. The staff was very friendly help me find what I needed store was fantastic was very impressed with selection friendliness of staff and a convenient location

Ro
Review №84

Very knowledgeable staff. Lot of great items you dont have to spend all day looking for.

Al
Review №85

Always a pleasure shopping here, there is always someone close if you need to ask a question or just in case you cant make up your mind about a certain product.

je
Review №86

Great help needed a type of fitting home depot had never heard of. Was helped professionally andleaded in the rite direction

As
Review №87

This is the worst store ever I bought a mask for $40 it was broken when I bought it but they will not take it back they told me to go to the manufacturer I shouldnt have to go to the manufacturer I bought it from you not from them you should be returning something that is broken from your store this is ridiculous now youve lost a really good customer and all my friends are not going to go there too and they live right there

Bo
Review №88

Friendly and convenient

ju
Review №89

Ace is always the place, like coming here and to all ace hardware stores when needed . No hassle straight to business.

Sc
Review №90

Nice little ace. Friendly. Good selection. Horrible parking though.

Ca
Review №91

Great location and friendly service.

Sa
Review №92

Love Ace Hardware. Always friendly staff.

St
Review №93

Love the place! Always have those hard to find items.

Re
Review №94

Very helpful.....did you know that when you exchange your propane tank its only 50%full and it costs around 20$ take your tank to this ace and they will fill it to 80% for less the 20$

Li
Review №95

They are always very helpful. I found everything I needed. 👍

Da
Review №96

Manager is a jacka** wouldnt take back a drill thats unopened and have receipt from Ace in Ormond. Hes was rude and nasty. Dont shop here!!! They even carry craftsman drills and still wouldnt take it back. Why would people even shop here anymore? STAY FROM ACE!!!

Je
Review №97

The employees are always willing to help, and are very polite. They always have what I need in stock.

Ju
Review №98

Staff is great and always have what you need for cheaper than the BIG guys.

Fr
Review №99

Was very surprised by the helpful employee. He took time get what we needed. Yhos was our second visit to this store and we got great service.

Je
Review №100

Very friendly and helpful and great customer service knew exactly how to help me for what I needed

Information
23 Photos
100 Comments
4.4 Rating
  • Address:3440 Edgewater Dr, Orlando, FL 32804, United States
  • Site:http://acehardware.com/store-details/11531
  • Phone:+1 407-841-6520
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:9AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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