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Academy Sports + Outdoors
6640 Eagle Watch Dr, Orlando, FL 32822, United States
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Academy Sports + Outdoors
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Ra
Review №1

I enjoy coming to check out the new things they have in store. I found these adorable sunflower crocs at this location. I’ve also bought college merch before and had to exchange some items. The customer service has always been very good here.

Jo
Review №2

Sporting goods that are a little more reasonably priced than other big box sports stores. They also have guns and hunting supplies which some stores do not. No golf section. In Florida they have a great selection of reasonably priced towables and lifejackets. Usually have great clearance deals as well.

Da
Review №3

The store has the most terrible management.Just a clueless pusillanimous

Ja
Review №4

Got my baby boy his bike today. He loves it...Thank you Brandon for your services.

Sa
Review №5

Good place to get sports equipment. Choices limited, but have good prices.

Ma
Review №6

Chain sport store, good products, recognized brands, good prices, friendly employees.

Ka
Review №7

I went to the Academy on East colonial and they wouldn’t process a refund for an unused/unopened inflatable pool. I called this location and was told there would be no issues as long as I had the receipt and it was within however many days since purchase. Staff at this location was very helpful and processed the return without any issues.

Je
Review №8

Great gun selection and also great sneakers. Friendly helpful staff. Becca at the firearms counter is extremely polite and helpful

O
Review №9

Sports Academy only gives you Military discount seasonal but yet my Military Service is year round.👎🏻👎🏻👎🏻 You need to do better then that...

St
Review №10

Sales Manager Will is an embarrassment to this company and lost two customers tonight based on his poor professionalism and nasty attitude. He literally had a tantrum. He was certainly counterproductive as a “Sales” Manager. I wouldn’t hire him to sell Girl Scout Cookies.His subordinate employees even apologized for his shocking tantrum.I wasn’t even involved in the situation. I just witnessed and was dumbfounded by what I was seeing.

Jo
Review №11

For the most part everyone was helpful although I knew what I was after. Gonna try this new shrimp out.

Te
Review №12

This place was pretty neat it had a lot of stuff . I went there with my son to buy a fishing pole nothing was priced and when we asked one of the employees working there told us wed have to get take a pole and go over to the other side and scan it ourselves he didnt offer to help us or he said we would have to find one of the other guys working there and get them to help. So needless to say I wont be going back and if my son has any smart he wont be going back either . Im very disappointed there was no one there helped us and we stood there 30 minutes I know wanted to help. And we did not purchase a fishing pole that day nor any other day there look at the Bass Pro theyre always willing to help!

DL
Review №13

Staff not well organized or well trained. Website lists products as IN STOCK but then the retail store, dept does not have them. I called 📞 & asked for a item to be a hold. The Academy staff apparently never see or speak to each other. 🗣 I know employees working hourly are not fully capable but people will stop 🛒 at this location if the staff are inept, not trained.

Me
Review №14

Jordan a young african american is the most amazing employee this store Has hes a cashier/sales clerk with amazing knowledge of the products in this store,he also acknowledge my husband and i and ask if we needed help first time in years i go to this store that an employee ask if we need help Jordan took his time answer all my questions Thank you Jordan

Jo
Review №15

Love coming here to either shop for what I need fishing wise or to even just browse around. The staff are really nice and very knowledgeable. I always learn something new when I come here! Not to mention they have a great selection of kayaks for a great price!

Do
Review №16

Im originally from Texas so if you are into bbq and smoking they have great spices from Fiesta brand, charcoal, wood from B&B and smokers from old country that are specific to Academy! Great place!

Da
Review №17

The business model here is...they have a return policy that if you dont keep your receipt you get the lowest price in the last 60 days for credit.If you want to exchange it, you also have to pay the difference.Bought a pool for $25, return next day in original packaging and was offered $10 credit. Exchanging it I had to pay an additional $15.So $40 total for a $25 pool???They built this business model around people not keeping their receipts, and not telling you up front and being honest. Ripping people off left and right.After thousands of dollars spent they will not get another penny!

De
Review №18

One of my favorite places to go to around my area. Highly recommend 👍

Jo
Review №19

I was just at the Lee vista store by Orlando Airport traveling hour to get the last grill in box of the model on sale and from yesterday on the phone camping grill dept was wonderful helping make sure I got my grill in the box to today at curbside the management n guys came out and helped take it out of box and put in car with me so I could get my grill!! Thank you for being amazing 👏

Ha
Review №20

Bought a NFL Duke Gold Football..Wouldnt hold air..They wouldnt let me return or exchange it..Kinda pricey too...MGR was Rude and dismissive..Really a let down because I was gonna send it to my son and his squad in Afghanistan....I will never have anything good to say about this company or its employees...

St
Review №21

If u love sports this is the place to go every sport supported. and here are alot of pictures of things in here.

Gu
Review №22

Guns! Nice assortment! And cheap! They beat most guns shops by 150.00+ no bs

Mi
Review №23

They seem to be very sexist. They have mens Reebok but not womens. They also have mens jeans, but not womens. However the staff that helped me was amazing!!

ba
Review №24

Ive alwaysed loved academy if i need huntin gear i go there if i need fishin gear i go there or.if i need knifes i go there thanks academy

Mi
Review №25

Andrew Cornell was the most helpful and knowledgeable customer service person I have ever experienced. Super personable.

Lo
Review №26

Employees really nice, everything clean.

Ja
Review №27

Amazing. Andrea N Brenda AMAZING. REAL WONDERFULLLL AND JORDAN THE CASHIER AMAZING.

Jo
Review №28

Friendly staff, good selection

Mi
Review №29

CLEAN, NICE, FREINDLY. LOTS OF CHOICES.

Ni
Review №30

PLEASE READ. WHILE THIS IS A POSITIVE REVIEW, THERE IS A GLARING ISSUE THAT YOU NEED TO KNOW BEFORE DOING BUSINESS WITH ACADEMY.The only reason why this review isnt 5 stars is for one simple reason. Everything in their store is fantastic, great customer service in store, and a wide selection of products, but the reason i cant give it 5 stars is because doing FFL transfers to this store is actually the most painful and confusing process. NEVER get your firearms shipped here. They recently made a policy change that forces all FFL transfers to be directed by their customer support line, instead of the store itself. Why they would do this i have absolutely no idea, but from an efficiency standpoint, it reeks of bureaucracy and laziness. I had to wait over an hour on hold in the store just to be able to contact them and start the process. To add insult to injury, they told NONE of the store employees for the gun section about the change, which cause me and many others who bought guns online to have shipped there wait upwards of 2 weeks, only to realize nothing has been done to even begin the shipping of the gun because the FFL transfer isnt started between the dealer and the transfer store, you have to start it yourself, over the phone, while providing information that you wouldnt be able to obtain easily online like the store number. BUT WAIT, THERES MORE. I had just contacted them recently this morning after a 2 days wait giving them some time to contact them and give me some kind of notification that something is going on (very generous at this point with my patience running very thin) only to learn that the guy I spoke with previously didnt ask for all the information that i needed and the kind lady i spoke to just now, said that from the point you start with all information in hand, would take 15 DAYS just to get the FFL done. That does not include shipping times, nor does it include the 3 day business wait that you must incur once the weapon is shipped to the store and you go there to initiate the wait like every other FFL transfer. To give some perspective to any new buyers to the online gun buying scene, I ordered a heritage rough rider .22 pistol online, had it shipped to Bushido tactical (which i highly recommend over this dumpster fire of an FFL) and all I had to do was call them, let them know i ordered said gun with the model name and company, and a few other bits of info. After that, it was a single day and my gun was shipped out from another state, which took another 2 days for shipping, and once it arrived, i had to visit, do the standard 3 day wait for those in Florida, and boom i got it.PLEASE LEARN FROM MY TERRIBLE EXPERIENCE, NEVER, EVER, EVER HAVE YOUR FIREARMS SHIPPED HERE. YOU MIGHT AS WELL BE WORKING WITH THE GOVERNMENT IN TERMS OF EFFICIENCY.

Ma
Review №31

They had everything I need for the beach. Tents portable grill chair ect. All under one roof

Ma
Review №32

This is my favorite chain for outdoor supplies and clothes. The prices are very reasonable and often have great sales and clearance items. The employees here are also always very polite and helpful, as well as maintaining safe practices like wear masks properly. I highly recommend this store for any outdoor and camping supplies.

Di
Review №33

Great place. Has a great selection on just about everything you would need

Mi
Review №34

Customer Service could be better. Once asked one of the Representatives if they had a bathroom I could use.I was answerwd with- I dont know, Can You? I wasnt in the mood for that smart mouth reply. Especially because I had to Pee.

Pa
Review №35

Staff was very helpful, and knowledgeable. The young man at the gun counter went above and beyond to help me and my son find the safe we needed. Will definitely be back in the future.

Ch
Review №36

My go to for common ammunition and smoking wood for my BBQ.

Vi
Review №37

Most of the staff is helpful, I do enjoy the hello when you walk in and the goodbye when you leave.

Le
Review №38

The sport to Acedemy!Good stuff, pricey but good stuff.No crude humor, or let downs here people.Seriously? Have you seen the Nike shirt products they have for men? Baller.You a any sport fan? Well ditch authority, and go to the Acedemy.

ma
Review №39

Great prices, different merchandise, good variety, checkout was quick and staff exceptionally friendly. I will shop there again.

Ma
Review №40

Website said a particular product was in stock but when we got there it was not. Not the staffs fault, maybe just keep the website more updated. Friendly and helpful staff nonetheless.

Mi
Review №41

Love the store just wish they could get more ammo in. But theres a shortage at all sporting good stores.

Pe
Review №42

Nice n clean store and the guy name Ben firearms so courtesy helpful n very kind

R
Review №43

Employees were super helpful.

Mi
Review №44

Staff was friendly, but the shelves were pretty disorganized. Of the 6 items I purchased, 4 did not ring at the same price as their respective shelf tags. One was off by $10 and was an advertised special buy. Staff was helpful, but fell short on their store organization.

je
Review №45

Nice selection. They get reheat 5.56 ammo in short supply check in to see if you can nab it

Jo
Review №46

Nice store, very clean, Chris was working customer service and was very helpful, give that man a raise!

M
Review №47

Nice n clean spot didnt have what I was looking for though

Ma
Review №48

The website is unsatisfactory and will never function properly. If you call and ask them they only will give you information on stores in your area. They informed me that their website operates as a third party and will only have stock of items they can get from the dealer or others. If you purchase an item and opt to ship to store and they cant find it at another store, they wont fulfill your order. So you either get lucky at your store or just skim though a wish list of items you will never be able to purchase. Look for a retailer

S
Review №49

This place is seriously underrated! I love this place and I dont even play any sports! LOL.They have games, kids toys, barbecues / fire pits, camping gear, clothes, etc. Its ginormous. Like seriously huge. We love wondering around in here and seeing whats on offer. We found a great little toddler sized plastic lounger chair for munchy for only $5! She loves it. Carries it everywhere in the house and sits on it all the time.I have also gotten several yoga things here, and some sport team themed items for UCF for family. They always have great prices and even better sales.Overall: AUnderrated store, with SO much to offer! Head on in and browse around!

Fl
Review №50

They have the best sales slot better then any other places just wish they would put 1 in Polk county,,I would love them 2 sponser me they got all the good fishing products

Pa
Review №51

No other stores can bit there price

Or
Review №52

Good service and they dont price gouge when they get ammo in stock like websites do.But they do need to work on a better way to sell ammo.

Ed
Review №53

Clean and nice e variety.

Mo
Review №54

Really big store you can find almost anything outdoor related!

To
Review №55

Well stocked. Quick friendly service.

Gr
Review №56

Outstanding selection on a wide variety of sports and outdoor related products, supplies, and apparel

Sh
Review №57

Awesome place to shop.

We
Review №58

Great prices great staff and so much to choice from

Br
Review №59

Very unhappy with customer service at the Orlando store. Employees were not clear as to the actual store policy on ammo--I received different explanations from different employees. Twice I was told i could buy two boxes of each caliber of ammo. Then i was stopped in mid store and told only two boxes total and that i needed to return the other four boxes (of different caliber). So now they want me back every day Im in town to make different two box purchases need to get your story straight and practice a little courtesy. I will not be back.

Wi
Review №60

Amazing customer service experience!!! The staff at this particular location are very helpful and knowledgeable!!!

Br
Review №61

My first visit here and I will be back. Great, helpful people and amazing selection of everything. It was worth the 20 mile drive to get there as I finally found the boots I have been searching for for nearly three months.

mi
Review №62

They have a shortage of ammo like everyone else, but when they do have it, it’s at regular price. No ridiculous price gouging.

An
Review №63

Good selection of womens workout clothes

st
Review №64

Great staff!

He
Review №65

Great sporting equipment & fishing too.

Ki
Review №66

Great prices and the store was very organized...

St
Review №67

Friendly staff, never crowded, plenty of parking!!

CL
Review №68

Staff were awesome. Had everything I was looking for. Excellent experience.

Gi
Review №69

I like this location I just dont like how theyve greatly reduced their womens Nike inventory.

An
Review №70

My wife loves this place

Al
Review №71

Its a Great Place To Start.

Pa
Review №72

Reasonable prices.

TI
Review №73

Always clean, best clearance prices. Love the store brand!

Ro
Review №74

I like this store,I frequently visit this store and it has always been a good experience. limited selection of bicycles.

Je
Review №75

The management is very rude. The staff hides so they dont have to help you. They dont want to help you find anything. Do you have Mizuno shoes? No, we dont carry them. I found it 2 minutes later. Atleast put the effort in. Worst customer service than Walmart.

El
Review №76

Very good staff. Help me alot.thanks

Bo
Review №77

Awesome..first time in one..cant wait to go back when have more time

Ad
Review №78

Great products, but the staff need to get better. My wife request somebody in Spanish and ask direct to a worker and this person said sorry no Spanish with not intentions to help. Its a shame.

He
Review №79

Same lay out in every store, makes it very easy to shop.

Ge
Review №80

Helpful staff ! They loaded my order in the back of my car for me . Thanks guys !

Pa
Review №81

Bought a gun and beer cooler great place

Ch
Review №82

Went today to this location and all employees were extremely friendly and helpful, that was until we arrived at the register and the lady they had as manager was total opposite. We were buying an item that showed a price difference on register and even though she checked and they were ALL placed on wrong locations she refused to honor price and was absolutely rude and dry about it. We visit this location frequently but will consider changing locations soon.

Ka
Review №83

They didnt have what we came for, but wasnt busy

Em
Review №84

Staff went out of their way to help & make you feel safe during Covid-19. Taking their time, answering any questions I had. I was looking for an idem that only had an open box. Mgr found one in back, but offered a discount that made it worth it to take the open box. They even carried the heavy box & loaded it in the car.

Jo
Review №85

Nice selection of sporting goods

Ne
Review №86

I cannot thank the staff of the Lee Vista Academy Sports enough for the excellent customer service my husband and I received while purchasing an elliptical machine. The staff went above and beyond explaining the machine, helping to get it to our car, and treating us so nicely. This Academy is on top of things, from safety to customer service. Although I have an Academy closer to me, Ill be driving a little further to shop at the Lee Vista location!

Ki
Review №87

They have a lot things,very clean and the staff friendly

Ik
Review №88

Very nice store. Got me a new fishing pole and got me free help installing my line.

Sa
Review №89

Left me waiting standing there for 3mins

K
Review №90

Fair pricing. Service was slow due to network issues.

Mo
Review №91

They had a privacy tent and bucket toilet seat! For a good price too. Amazon wanted more for similar products

ni
Review №92

Very clean,friendly staff. Something for everyone. Whether it clothing, shoes (for adults and kids)or sporting goods. Parking available.

Ji
Review №93

Good place to buy but we get there almost closing and the people working there where rushing us to get even when I drive a hour from there and I was buying multiple items. Not just wofing around!!!

No
Review №94

Just needed to ask a simple where can i find this item question... Staff at gun counter avoided eye contact as if eye contact alone would cause them to contract COVID. (Which I dont have anyways.) Finally just interrupted someone as they were (seemingly) looking for something to do to avoid helping me. Found what i needed and left as soon as possible. Nicest person was the one telling me goodbye. Would have gone elsewhere if I knew anywhere else i could have gotten what i needed right away.

Sh
Review №95

Awesome sales and reasonably priced.

St
Review №96

Nice store, but couldnt find anyone to help me with the bicycles so I just left

Ri
Review №97

Lacks a lot. They have a ton of Pelican kayaks. Nobody with any knowledge really wants a Pelican. They also dont have much in kayak accessories. Clothing is hit or miss on sizes.

Ya
Review №98

Great customer service, went inside the store to buy a bike, and was helped within 5 minutes. I didnt even wait in the line for to long.

di
Review №99

This was my first time visiting this store. Customer service & staff were great. They had some sales yesterday, bought my son his winter jacket and 2 pajama pants. Will return to purchase some winter sale items for myself. They had a great array of great leggings and long sleeve shirts for women. Good experience oberall!

Ma
Review №100

Out looking for ammunition and like many others am disappointed with lack of supply

Information
100 Photos
100 Comments
4.4 Rating
  • Address:6640 Eagle Watch Dr, Orlando, FL 32822, United States
  • Site:https://stores.academy.com/fl/orlando/6640-eagle-watch-drive.html?utm_source=google&utm_campaign=florida&utm_medium=seo&utm_content=300&y_source=1_ODc0NTQ4MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 407-204-3900
Categories
  • Exercise equipment store
  • Clothing store
  • Outdoor sports store
  • Gun shop
  • Hunting and fishing store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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