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Metro by T-Mobile
5405 S Texas Ave, Orlando, FL 32839, United States
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Metro by T-Mobile
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ch
Review №1

Horrible sales people. They try to force you to buy their accessories or cases which I didnt want at all for commission sales. I came to this location Thursday around 6:30 04/08. The older sales lady with a face shield kept lying saying that its part of the promotion to sell me a case or accessory and that Im going to pay the same price no matter what. So I told I her I would get it and pay the price without the accessories or case then she refuse to sell me the phone by itself because she knew she was lying. People dont fall their deceitful aggressive business practices I get they have to make money by selling these accessories for commission but if a customer says they dont want it you cant force it on them to buy it. Another metro by t-mobile did this to me a while ago, when I looked at receipt I saw they charged me for it when they told me it was free. I went down the street 20 minutes later on the same day 04/08 to the Metro by T-Mobile store by oak ridge they sold me the phone without accessories or cases with no hassle and without being deceitful. I buy my own cases online for cheaper.

To
Review №2

Great service and extrmely nice staff! They give goid advise snd dont snub when you cant buy the expensive ones.

St
Review №3

Pictured only 📸

Jo
Review №4

I been a customer of this store for over 6 years and they are the best. My salesperson Ervin is great. Since day one that he start at this location I been a customer of his.

Sa
Review №5

Pretty good customer service. When I walked in there was 6 customer service representatives, they all had customers but 1 then he finally decided to help us after I was trying to look at the back of a phone to see the camera and the alarm went off.. yeah everybody looked.

Ro
Review №6

They really need to get some new phone cases, and accessories that dont have a 500% markup.How about some newer model phones. Because youre dealing with cash and carry customers dont mean you got to carry merchandise thats 2 years out of date.The customer service is ok need a bathroom for the customer.and Remember the motto at MetroPCSIs...... its not that easy!

La
Review №7

I wouldnt recommend buying anything here but phone and service.I purchased a smart watch that never worked and they wouldnt return my money. ALL sales final says the staff.

Li
Review №8

@ Americana Blv and Texas Avenue, great customer services, very clean and great deal. I have the family pack of 4 lines. My brothers are changing to MetroPCS. 😁

fr
Review №9

Bad area st or centralized draws attention. Known robberies around the area. Actual story I side is nice with good attentive miltylaungual employees.

Ju
Review №10

Ive had a bad history of breaking and losing my phones in the past, but this time Ive managed to keep my phone intact for over a year now. Metro pcs offers good deals and excellent service. Though I wish they had more cases for older samsung phones especially for my s6 since they stopped producing them. Wish I could get an s8 or s7 though.

Os
Review №11

Excellent attention. Salesman pleasure. Is better prices. Variety cellphone.

Je
Review №12

Great customer service. Had a problem with my phones and they tried their best to help me.. I believe I went over and over the same day, and they always went and beyond.

Ak
Review №13

The gentleman was very helpful. Fast service, in and out.

T.
Review №14

Weather it was intentional or UN-intentionally, they robbed me out of a mail in rebate. I purchased two phones and was told they both qualify for a mail in rebate. I only planed to by one but thought what they heck Im paying next to nothing for both phones after the rebate....................................2 months later, and I receive a notice telling me that 1 of my rebates was declined due to the fact that their is only 1 rebate per account allowed. The guys at corporate claim they should have told me in the store. They handed me a sheet with instructions on it at the store no where on it did it say anything about 1 per account. The guy at corporate says the terms and conditions are on the back, but guess what the sheet they gave me is blank on the back, there are no terms or conditions. I called the store and now the story has changed. They got me good, fool me once............next time I know to ask. I fell like I was deceived and I am writing this so it will not happen to anyone else.

Ge
Review №15

Great service. Very helpful. Thanks

An
Review №16

How much does the lg q7 plus cost and the lg stylo 4 cost and moto e5 plus cost plz text back if you got the prices thank bye

Ni
Review №17

Free phone high speed internet awesome customer service

Ed
Review №18

Went in to transfer phone numbers and the clerk did it with a smile on his face and no charge. Im very happy

tr
Review №19

The employees always are awesome, the people who come in, wratchet as f***

An
Review №20

Friendly, knowledgeable, helpful with excellent prices! Go MetroPCS!

Ma
Review №21

They are very helpful.Thanks you.

Ci
Review №22

Dont trust anyone that doesnt speak english

Tr
Review №23

Terrible service. The entire time I was there, the workers spoke in Spanish to each other.

Bu
Review №24

Tried too hard to sale me a plan AFTER I had advised him TWICE that I didnt need one.

A
Review №25

Picked up a new phone and phone number from this particular company the number was always ringing with Bill collectors so I asked for a number change couple days later . I was told that I could not get it I think that’s very bad business customer service a number they chose for me and I couldn’t change .

Br
Review №26

I hate the extra charge for paying my bill

Ar
Review №27

Where I bought my phone.

SH
Review №28

Great service.

JE
Review №29

Guetto, classless, bad merchandise!!

SE
Review №30

Good luck

Sa
Review №31

Love the service

Mo
Review №32

Good service

De
Review №33

Great

Wo
Review №34

Fantastic

be
Review №35

All ways busy

Te
Review №36

Idk

La
Review №37

Cool

he
Review №38

Very unprofessional

Cl
Review №39

Excellent service

Ma
Review №40

Excellent help. Thanks Google maps

Gr
Review №41

Highly qualified people, kindness and good service.

Di
Review №42

Very well

Ka
Review №43

Dealer of the telephone company Metro PCS. The site is attended by little serious young people, who neglect the client for being joking with each other

Yo
Review №44

Good attention

DI
Review №45

The attention has been very good by the staff !!!!

Hi
Review №46

They always take good care of me

He
Review №47

Nice

Lu
Review №48

The best store in Orlando!

He
Review №49

One other company

Do
Review №50

Well

Information
14 Photos
50 Comments
4.3 Rating
  • Address:5405 S Texas Ave, Orlando, FL 32839, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 407-251-8851
Categories
  • Electronic parts supplier
  • Cell phone store
  • Electronics store
  • Telephone company
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:11AM–6PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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