The EXCEPTIONAL EXCEPTION. Its almost a stereotype that home renovation contractors habitually let down their customers by poor service and poorer quality. DreamCrete doesnt play by that rule-book. From DreamCretes sales call to final walk through, this company has been superlative! The price was fair, the crew showed up on time and were ready to work. Each member of the team was obviously enthusiastic about doing their job. The work was completed on time and is of exceptional quality. Of particular interest was the professionalism and expertise of the job supervisor. Austin brought more than just competence to his work - he brought a sense of artistry! I can recommend DreamCrete without reservation.
I was getting a quote with this company and had everything scheduled. Mike was supposed to come out for the estimate and he never showed up. On the day of I had to call to find out if they’re still coming. I was not able to get ahold of Mike. After speaking with Zach (owner), Mike called me back quickly. Surprising since my multiple calls and text to the same number he called me from were not answered. This was a big red flag for me. Not a good first impression of the company. The response I received why they never showed up was because I called to cancel. Seems like they got it confused with someone else. Another red flag for me.After they came out to look at my project they were supposed to get back with the quote within a few days. They never provided the quote. I again had to reach out multiple times to get the quote. A week later they finally provided the quote after multiple attempts.To be honest I was very excited to work with this company seeing their work in IG with their pictures. But having experienced their lack of responsiveness and feeling I was given a poor excuse on why they never showed up on day of original quote, I can only imagine their response time if I had issues with the project. It telling on how a company works on first impressions.After reading the bad reviews/experiences, it’s been consistent with my experience. This is a warning to any future clients with them.
This company was such a blessing to work with. We lost a family member to COVID and wanted to do a memorial bench in his memory. We sent them some designs and they made our designs a reality. They were very professional, compassionate and work is just breath taking. Pictures do not do a justice! Thank you so much Adrian for all your help and keeping us updated.
My only regret is not calling DreamCrete sooner. I love, love, love my custom island countertop and the floors are a stunning bright contrast. The team is a pleasure to work with and knowledgeable. The owner Zach sold me on my dream and delivered. Gary made my dream a reality with the statement piece of my island everyone wows. The unique nature of concrete gives me that one of a kind artwork that my home needed. I recommend DreamCrete for your project and will add photos when they do my patio.
I used DreamCrete for a metallic epoxy flooring and the entire experience was excellent. From first contact they were able to meet with me after business hours that day and start the project just a few days later. Zach was extremely professional and always on time and kept me in the loop every step of the way. Luis was also very professional and prompt for the prep work and installation and updated me every step of the way.It was a great experience working with DreamCrete and they will be my first call I make for anything concrete related.
The decorative concrete team at DreamCrete sure knows how to deliver exquisite work. I looked for a decorative concrete contractor in Orlando, that specialized in high-end custom epoxy designs and came across DreamCrete Custom Creations. I checked their social media and their work looked great. I reached out and heard back from Zach, who took the time to really understand the idea I was going for, he then put together some samples for me and from idea to finished floors, it was all done in a very professional manner. I work with contractors and can tell you, these guys truly care about their finished product. You guys have won a customer for life! Thank you
Zach and his team were EXTREMELY Professional and knowledgeable. Definitely recommend using DreamCrete Custom Creations to anyone looking for unique concrete needs. Look forward to working with Zach and his team in the future.
Not as unique as I had hoped but still good work
Hired June 2017. The pool deck Dreamecrete created on my deck is peeling and cracking throughout, and is nothing short of skating on ice. Overspray on my house and pool grout as was not covered when being sprayed with color. I have sent 4 emails looking for a resolution to this issue with not 1 reply, as I now must hire a contractor to jackhammer this deck up to properly correct costing me double. This is another attempt to contact the owner regarding the issue as I have not received any replies to date.
I had Dreamcrete put a texture on my sidewalk and seal it. There were a few issues with the sealer getting on my stone and not being even in some areas. So I called the owner and he immediately came out to address my concerns. Zach went out of his way to make sure that I was satisfied with the quality of work their today. I was very impressed with his professionalism. Not every company would have responded that way when a customer critiques their work. Sometimes people take offense and make it uncomfortable for consumers. This was definitely not the case with this company so I wanted to give them a review. I think it’s important to give kudos when it’s earned. Thank you Dreamcrete for helping to beautify my building. You’ve earned my future business and referrals.
I can’t say enough good about Zach, Gary and the team at DreamCrete. Through the entire design and production process, they were responsive, honest and approached every request with a can-do attitude. They successfully created a beautiful, one-of-a-kind concrete waterfall coffee bar with logo stenciling, along with gorgeous 3” thick custom countertops. These guys are artists and perfectionists: their attention to detail shows in the finished product and the number of man-hours put in is obvious. I highly recommend DreamCrete, for its customer service, value and most important, quality.
I only write reviews for incredibly exceptional or incredibly horrible experiences. My experience with DreamCrete Custom Creations and their whole crew was nothing less than superb. My wife and I built our Dream Home on a beautiful Lake and I wanted to polish my garage floor for that extra touch. I actually hired another contractor (Dr. Terrazzo) first (before finding DreamCrete) but they backed out of my project after leaving a huge oil stain on my brand new expensive driveway and I asked them to park on the street and move their equipmentin by hand... I found DreamCrete and spoke with Zach (the owner), telling him about my horrible experience with Dr. Terrazzo. Even though they were far away, he came out to look at my project that day! He got me on the schedule ASAP. The whole crew was extremely professional, on time, courteous and even walked all of their equipment up and down my driveway by hand!! I have been in customer service for 31 years, and place my experience with Dreamcrete at the top of the list. They get my highest recommendation without hesitation. Not to mention that their product was of the highest quality, and surpassed all my expectations! if you are looking for a professional, high quality, honest and dependable contractor for your project and have come across Dreamcrete, I dont think you need to look any further. They will take care of your project like it was their own and you will not be disappointed!
Michael gave details on repairing back patio which had many cracks in cement. Contract set. About 2 weeks out before job could start. Once work began, workers did great job. Jose & Kyle worked well together. Very impressed with Kyle. A young, hard- working fella & he showed real good communicationWith homeowner. So polite! Good job. 5*
We initially had another company do our concrete countertops, bathroom vanity, and bar by the pool. The color came out horrible and didnt match what we wanted but the company representative cut off all ties and left us with a mess we already paid for. We were lucky to get introduced to the DreamCrete Team. Most companies do not like to come in after another company but they agreed to help us since the job that was left in our home was just that bad. We went with the cheapest quote we got for our home and it was not the best idea for obvious reasons because we ended up paying twice for the same job, but DreamCrete made my countertops look like marble. We are beyond pleased and cannot thank the guys enough for the wonderful job they did, you rock!!!
I called the owner a week ago in order to get an estimate on a patio. I was told someone named Mike was going to be in contact with me. I waited a week thinking they may be busy so when I call back the owner had completely forgotten about it even though I had given him the address.Fast forward and Mike finally does call me. We arrange a day and time for him to come by so that he can do an estimate on the patio. No call, no show for the second time.Perhaps this company does good work but Im not in the business of finding out especially when they cant even bother to tell potential customers they are going to be late.
Zach and his crew did a phenomenal job for our restaurant floor. The result was much better than we had anticipate it. Much appreciated Zach!!
My husband attempted a DIY cement countertop job that did not go so well. There are very few contractors that do this in the area and I am glad I called Zach at Dreamcrete first. The other guy was kind of rude and discouraging. Zach and his crew stepped right in and did an amazing job and I would highly recommend them for any concrete work.
Right from the beginning, Michael knew what we were trying to achieve and they produced a top quality product! All of their employees were very professional and informative and I felt like they all wanted to do the very best that they could and it shows. We went for a decorative stamp finish and you have to look twice to realize it’s not a wood finish, great job everyone, we would certainly recommend this company for any concrete projects especially if you want decorative stamping! Definitely 5 ⭐️‘s
From the beginning Zach was very helpful. He spent a lot of time with me going over flooring options for my two bedrooms. I ended up going with a stained concrete floor. The results are amazing and I will definitely be reaching out again for the rest of my house.Through out the whole process Zach and his team are very respectful, and are excellent at communicating expectations.
I started my home project with remodeling my main living space and kitchen which was original & very outdated. I did my research & had excellent communication with the DreamCrete company. The flooring was half the price of tile & it would give me the stained concrete look that I wanted. They truly did an amazing job & my open concept is all and a bit more than I envisioned!!!
We had Zach, Gary and Team do a one of a kind coffee bar for our company. They did a unbelievable job, in quality, artistic, professionalism and craftsmanship...and still mixed in a Wow factor! Our only regret is that we didnt have more work for them. - Yet ;)Now, 6 months later, they are making the time to come drill a waterline hole in the counter-top for us....thats great service!
Sales person Zach came out thought we had good rapport about what we needed done, jobs theyve done in the past, different options. I was supposed to get an estimate but never did...messaged him about an update.... nothing..messaged again still nothing ( funny thing is I could tell he read my messages lol). Not sure if the work we wanted was beneath them because theyve done work for Louis Vuitton and the VA center or his own personal reason (unbeknownst to me) but a simple call or email or text would have sufficed. To not communicate back with a potential client is terrible customer service and totally unprofessional.
This is a great company to trust for your floors. I had epoxy in my floors and it looks amazing. From the salesperson Mike to the owner Zach your work is in good hands. Work done on time and the quality is incredible. See pictures of my tral sky cloud epoxy floors in their blog or facebook page. Will definitely recommend the .
They were highly recommended. There attention to details was great. Professional and curious. They are not the most expensive but not the cheapest. You get what you pay for. Will definitely do business with them again.
Dreamcrete offers the most professional decorative concrete services in Orlando. As a professional contractor, I have experience working with many polishers, epoxy and stamped concrete guys in town and some of these guys will only pick up the phone when they need work, DreamCrete will always get back to you and deliver some of the best decorative concrete you will ever see. I highly recommend them to my all clients.
Great experience they built our bathroom sink and it is amazing!!! Zack and Gary are great to work with. We drove down to save on shipping and met Gary in person and he was wonderful letting us know how to maintain our concrete sink and we got to see some of his other work which was Awsome!!!! Thanks guys
Working with Dreamcrete was a pleasure. They are very knowledgeable and professional. The flooring turned out great. I highly recommend them.
This small business is not only a fun and busy place to work for, their creations are beautiful and one-of-a-kind! They built me a 200 lb. SOLID coffee table exact to my specifics! I will never walk in to someones home and see my same exact coffee table. DreamCrete Custom Creations, thank you for not only giving me a gorgeous art piece to be the center of attention in my home, but for giving me the opportunity of a lifetime in helping to create beautiful pieces of art!
DreamCrete went above and beyond after we hired them to remove and replace our driveway. Zach came up with a great concept to get us more room for our cars, and they were professional and always on time. They were very patient with me after there was one issue after another getting my permit, but at the end of the day they did great work. He has a very hard working crew, who take pride in their work and everything came out better than expected.
Wish I could share photos here!Zach and his team are so easygoing and reasonable people. Michael worked extremely hard to get the best out of our existing concrete floors and after a lot of hard work, sweat and care DreamCrete nailed it. Our basic slab from 1992 now looks like ancient stone even in some places and has such a neat flow of lights to darks and greys to browns. The sheen is just enough for a home to be contemporary but still warm and cozy. Interior design on top of this floor has been extremely fun.I appreciate detail. I appreciate quality. I appreciate professionalism. The honesty upfront was a huge factor in choosing them as well as their commitment to artistry. And when I saw for myself the hard work that went in to this floor, I have nothing but 5 stars for a company that is willing to work that hard FOR the customer to be happy.
Great to work with! Knows their business well. Thank you
My wood stamped concrete patio is gorgeous! Everything I wanted & more. Keri was my sales rep and she was excellent! Highly recommend.
Great crew, great people, cool stuff. It is amazing what DreamCrete creates with concrete and epoxy! We have been very pleased and will not hesitate to continue referring them.
DreamCrete did an amazing job on my counter tops for my outdoor summer kitchen. I was hesitant to use Concrete instead of Granite, but Zach and his team educated me on the difference and I am so happy with the finished product. I cannot wait for the cold spell to end so I can get back to grilling.
The work is pure perfection. Everyone was very respectful and made the process so easy to accommodate my needs.
Zack is a true professional that knows what hes doing! He has a natural gift for creating beautiful patterns with metallic epoxies! I will call him for ANY future projects coming up.
These guys do great work! Love the job they did in my house, i was really content.
Meet the Team at DreamCrete and boy was I impressed. They know there stuff when it comes to making my ugly slab beautiful. I was thinking about moving but with the custom epoxy polish I am excited every time I enter my kitchen and living room. You guys rock!
These guys did an absolutely awesome job on my Cigar room man cave.Thanks for the idea Zach!They were courteous, clean as they went and very professional.I would recommend them any time.Thanks to you both, Bruce and Zach for a great job!!
As a designer of custom clothing, I have the utmost appreciation for the the type of personalized, unique work from the guys at DreamCrete. The work they did for us is truly amazing and we are looking forward to working with them on our future projects.
I was initially hesitant to have my floors done because of all the unknowns about flooring and so I looked into a few companies. The first company almost made me decide to just do Tile flooring. That is when I looked into Dreamcrete, and I was so happy that I did. The clarity of what had to be done along with the clear time tables that were put into place made me extremely comfortable with proceeding with my dream floor. When I contacted Mike and then spoke to Zach I was very comfortable that my dream floor was in great hands. Giving me ideas of what to expect and suggestions on going with some imagination mixed with their suggestions made this perfection. When people come over to the home their jaws drop when they see the flooring. They all ask me who did this work and I tell them all Dreamcrete !!! I am sure they will be busy working with all the referrals that drool over my new flooring:) I recommend these guys to anyone and they all were extremely professional and knowledgeable as well as friendly and able to be reached. Extremely satisfied that I made the right decision and reached out to them. Now I have years of people being wowed by my wonderful flooring. Thanks guys!!!!
Not a dream, but a nightmare. Have to wonder if theyre writing their own positive reviews. We hired Dreamcrete because we wanted concrete floors to align with our terrazzo floors in areas where the terrazzo was not. Owner Zach missed first appointment with me (red flag I should have heeded). Sales tactics were pushy and high-pressure (another red flag I should have heeded). Sales person Michael disappeared and reappeared only to collect checks -- they charge more than most in the industry. We paid in full, but were dissatisfied with the result -- uneven, splotchy color that looked like someone spilled something on a dirty floor. We went through more than two months of painful negotiating with all the owners to get changes made -- they did not want to make changes. Since floor was sealed, they would have needed to grind off the sealer to redo. They finally conceded to try a redo. They only ground off sealer in part of the house (which they lied about, telling us they ground off sealer throughout) and applied new coat of concrete overlay with a squeegee and no troweling. Overlay went up onto bottom of custom cabinetry. In some parts of the house, this was applied right over the previously sealed floor, which they didnt tell us. End result was an overlay that could be easily peeled up with one scrape or gouge and then your fingers. Now I cannot get anyone to even put tile over this because of the sealer. After paying Dreamcrete $6600, I have to pay someone else to grind it all off. This put our renovation many months behind and is extremely difficult and expensive to resolve. Check the positive reviews -- look like people paid to write reviews.
These guys know their stuff. Michael came out and took a look at my restaurant and educated my partners and I about metallic epoxy flooring and concrete countertops.After we accepted the bid ( And NO they are not cheap ) they made us samples and walked us through the process. After we recoup some of our money back we are going to go with Dreamcrete again and do metallic epoxy table tops.sincerely,Very Happy Client
Called this company on a Friday to get a quote and the guy said he will go on that following Monday. He never came or called!!! I will definitely take my business somewhere else!
Amazing company!!! Very professional and accommodating. The work they do just cannot be beat! HIGHLY recommend!
Had concrete counters done in my kitchen and I couldnt be happier. Very professional, and friendly. Crew was polite and made sure my kitchen was perfectly clean before they left.
I am so happy with my new countertops! They were very professional and got the job done quickly. Zach and his team are very informative and class act. Thanks DreamCrete
Zach and his team at DreamCrete did a A+ job on our Summer Kitchen Concrete Countertop. Thank You 🙏
Having friends do work in your home one will tend to hold them to a higher standard of work quality. Needless to say, Bruce, Gary and Zach went above and beyond with the quality of work and customer service. Thank you so much for our beautiful counter top and we cant wait for our backsplash.
Dreamcrete is a great Orlando company, they stay true to the craftsmanship that the owner Zach see’s thru from start to finish, just can’t say enough about this company!! Look at their fb page and you’ll understand!!!
Had this company do my back patio and bbq concrete countertop for my grilling area. They came and poured a big backyard patio and then came back to stain and seal it. Im very pleased and satisfied with my backyard patio and concrete countertop.
By far the best team for a modern looking polished concrete floor. Michael, Bruce and the team had great attention to detail, did not rush the process, took the time to listen and try ideas before finalizing. Zach’s pricing was very reasonable as well. Overall a really great experience, would highly recommend them, and we plan to do several more projects with them in the future.Above is my original review from their original job. Still no issues with the team or the people, or the work that was completed. However, fundamentally the business has grown rapidly and not been able to scale well with growth and no longer willing to commit to the smaller jobs.I did not do my whole house the first time around. It took them MANY months to get back on a call with me, rarely return phone calls and impossible to reach. Took several months to get a quote for the second and third and fourth job I wanted, not to mention the second job was re-applying sealer from the very first job done, because the sealer did not take.After I paid for the second job after completion, again no contact back from them.After many months of trying to get a quote/contract with dates from the owner I received a contract over email. The contract specified that I needed to remove 90% of the thinset before they start their grind and seal job. We had spoken before this, and they made it clear that if I try to remove the thinset myself with a grinder or jack hammer, I could further ruin the floors and it was best that they did this. In the end the owner had a bad day and did not want to discuss a path to move forward. Instead sent me random photos of another job they were doing and avoided contacting me (too busy for the smaller jobs).So in summary, if you hire them, make sure you get a full project done in one go, do not do phasing. Definitely do not make the final payment until you are happy with the final output, no matter how small you think the work is left or how simple, get the work done before payment. In our case the seal did not take and we had to pay an additional 650 dollars for them to come back and reseal....it took over 7 months for them to come back and do this on a weekend when they had availability. Originally, we were told by the key designer that he would come back and do this, we paid the owner and then radio silence for many months.If you choose to do phased project and they leave you hanging like they did me, because its not worth their effort for two $2500 dollar jobs, there ARE other companies. We just hired someone to do the phased project that DreamCrete would not do, they did the jobs very quickly (2 days for each phase, plus just an hour to apply seal on day 3), ALMOST NO DUST in the house, not to mention they were able to blend the floors nicely.Again - the staff is wonderful to work with when onsite, Michael and Bruce are awesome and do a good job, this is not a negative at them. This is a negative at the business itself and the rapid growth they have faced, and not being able to scale with the demand. As a result, just make sure the contract is clear, get all the work done in one go in the contract, do NOT even think you can do a phased approach. Good luck!
Zach and his crew do amazing work and are the epitome of professionalism.I cannot recommend them enough for any project you can dream of.Will certainly be using them again and again .
Dreamcrete Custom Creations is amazing! We could not be more pleased with the work and professional team! We highly recommend this company to anyone looking for a beautiful and unique concrete job!
All i can say is WOW!!! DreamCrete did an excellent job on my driveway.. Their customer service is beyond excellent and listened to my needs and made it happen!!
Very professional, reliable contractor. Would highly recommend!
Working with and for Zach and Bruce was an absolute pleasure what ever their need for concrete work we are there..ThanksBetsySTRONGARM PUMPIMG & CONSTRUCTION LLC.
Zach and his crew are truly artists. Their work is amazing and every piece they make is custom and unique.
Couldnt be happier with the concrete countertops theses guys created and installed for us. Zach, Gary and Bruce were courteous and professional throughout the entire project. Even kept us updated with phots of the work in progress. Their quality of work is exceptional.
These guys Zach, Bruce & Gary and their crew did such a phenomenal job Ill be having them do Phase 2 of our house next month.The work they put into making our Countertops & Stained Flooring WOW. Wife and I are delighted. THANK YOU DREAMCRETE!!!!
We own a local business that we just moved into a new warehouse location and where looking for someone local to redo the concrete floors. While doing a search, I came across DreamCrete and instantly loved their work in the their profolio so I called to have them come give us a quote. Zach came right out, gave us the quote and we quickly went to work! We had really nasty floors from years of people putting down commercial carpet. I still cant believe how awesome the floors came out knowing what it was before!! They look amazing and we couldnt be happier. We highly recommend these guys to anyone looking to have concrete work done!!
Cant say enough great things about this company! They created a beautiful concrete fountain for us and I could not be happier with it! Amazing professional team, would recommend to anyone!
Zach, Gary, and Bruce are top-notch when it comes to custom concrete work! Their team is amazing as well!
Recently I had Dreamcrete come out and do my driveway and patio. Their work with concrete is absolutely breathtaking, and our home now looks so great.
The best one yet!
Bad experience with Zach and his team at DreamCrete Custom Creations. Poor communication. Lacked professionalism. Just collected my cash and wasted my time. Stay away from them...
Poor quality for a high price. Concrete has been installed less then 6 months and has already cracked. Crew that did the job was unprofessional, party kids. Edge of concrete wasn’t finished. Owner never came to see progress of the job and very seldom returned called.I let them know my concrete was already cracking, shared pictures and no response.Be warned if you decide to use them for a dream job you want to get done.Disappointed in Cocoa.
It was refreshing to meet a business owner so passionate about the quality and uniqueness of their work. Art that will last forever!
Its some of the best remodeling work you can get at an great price
A+ work, good people, reasonable prices. Highly recommend.
Great prices and quality of work! Definitely aims to please the customer.
My fiancee and I just purchased a home and are bathroom floor was a nightmare. Thanks to Bruce and Gary it now looks like a million bucks. We will always use them for are upgrade wants and needs for now on. You guys rock!
We are Totally pleased with how our Stamped Patio and Fence came out, The crew worked extremely hard in the blazing sun .they were professional and accommdating
A+++ for the guys at DreamCrete on my new polished concrete floor
I am extremely pleased with how professional they have been.
Zack and Bruce did a great job in my house and not only did a good job, their customer service attention was excellent and will recommend to anyone looking for an amazing concrete job. Thank you guys!
Amazing service! Quick, Reliable, Efficent Work!
Our floor looks amazing! Thanks!
Another satisfied customer
Outstanding Craftsmanship!