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RPT Sales & Leasing
7502 S Orange Blossom Trail, Orlando, FL 32809, United States
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RPT Sales & Leasing
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Sc
Review №1

I purchased my vehicle about 2 years ago and its been flawless ever since. Me personally...Id rather get a root canal without novocain than deal with car salesmen...but I have to admit....the guys at RPT were a genuine pleasure to work with. Wasnt pushy...easy to talk to....made the entire process painless enough that I would definitely buy another vehicle from here. Their website is also pretty impressive and easy to use, especially coming from a small business. You can tell they went the extra mile to make everything right.

Ch
Review №2

RPT Sales and Leasing provided a very pleasant car buying experience. No hidden fees, no pushy sales reps. They emailed me a out the door price that fit our budget. I will be back and I highly recommend them. Great team and great job. Eduardo was our sales rep and he did a great job start to finish.

Ma
Review №3

It’s nice to go to a dealership that’s not trying to force you to do anything or make you feel uncomfortable Or make you feel like you’re being taken advantage of very good family atmosphere very courtesy great customer service the best atmosphere that I have ever had

J-
Review №4

I just got a Audi from RPT yesterday and my experience was fantastic! Eric already had my car clean spiffed up and ready to go by the time I arrived. The paperwork/process was super fast and breezy, and not to mention Eric was extremely helpful, nice full and professional. I definitely recommend going to a RPT!!!

Je
Review №5

RPT Sales & Leasing was awesome! Matheus made my car buying experience super easy. I didn’t feel pressured and was kept well informed of my options. I knew exactly what I was getting, no hassle, no hidden fees, quick and easy. I was two hours away and they provided photo and video as well as answered all of my questions before arriving. I highly recommend RPT!! Thank you!

St
Review №6

I worked with Eduardo and Christian on buying a car remotely / out of state. They were excellent in providing me with clear pictures, videos and resources to help me make an informed buying decision. They were both proactive in their communication, answered all my questions and concerns quickly, and walked me through the entire process clearly. I would recommend to others.

Er
Review №7

So sadly, I have to change my 5 star review. I was happy with how Eduardo treated me and my girlfriend when I walked in at the end of the day looking for a 2018 Mitsubishi Outlander Sport LE, but just recently realized I was lied to. Not sure how or why this happened, but they had this car listed as a LE trim, or limited edition. I started doing research after I bought the car, my mistake shouldve done this before, to see what features Im needing to learn about so I can utilize them, and found out what Eduardo sold me was actually the base model trim or ES. The biggest differences between the two trims are the capabilities of the head unit, like Android Auto or Apple Carplay, and the heated seats. Dont care much for the heated seats since Im in Florida, but I very much cared about the Android Auto compatibility. For me, Im not upset with the car because I really enjoy this car and it came in great condition, plus I did plan to make a major sound system upgrade in the future which would include a different head unit, but what I didnt like or respect was being lied to. Do your research on the vehicle and different trims and inspect the HECK out of it because the dealers will not. I personally wont be going back to them in the future, but if youre looking for a fairly priced, nice looking vehicle I would say go for it but with caution.So I thought this car came in great condition, but I was wrong again! Again, I shouldve looked deeper into this car before I bought it, but there was an older tire placed on the car before I bought it. Car is a 2018 and had a 2013 year tire on the front passenger side! Needless to say, the tire blew on me during a road trip with my girlfriend! Had to spend $200 to get a real new tire instead of an old used one like they allowed to have on the car when I bought it. Found out another tire has a plug in it instead of a patch or I dont know maybe a NEW TIRE! So instead of 3 stars you get one for messing with my safety.

Ma
Review №8

I had a fabulous experience at RPT! From the moment you walk in everyone is taking the necessary precautions which I really appreciated. My sales rep understood the position I was in, coming out of a loan and wanting something bigger and was able to execute exactly what I needed. I was apprehensive about going to a used car dealer but I would do business with this company anytime Im looking for something pre owned! The vehicles were mint and most of them only had 1 owner or they were leased and had very low mileage. Definitely a good spot to go to if you are trying to get a new car and keeping value of the car after you drive it off the lot too! Having a car I like and a price that I loved was the real kicker for me. I dont write reviews often, but I had to about this place and because my salesperson was very patient with me and really really made it happen.

u
Review №9

Sold useless 4500 Warranty, please dont trust these people.

am
Review №10

We drove an hour to see a car listed on their website. We called ahead to confirm the cars availability and was told yes it’s still there. When we got there miraculously the car was at a “different location”. Don’t even bother.update in response: no appointment was made my husband called to ask if the car was there and was told yes. It was a black 2014 chrysler town and country that is even STILL posted on your website for 15k. Upon arrival the salesman told him that the car is not there but he would like all our information, we declined and drove off. The whole interaction was 10 minutes on your end and 2 hours of time wasted on ours. It was 100% this location, and not a different dealership. We bought a car the next day from a different place.

Ki
Review №11

Great car buying experience. We worked with Yabi and Alex both were very knowledgeable and pleasant to deal with. Would highly recommend if looking for a luxury vehicle at a reasonable price.

Mo
Review №12

Great experience. The process was easy and fast. The Sales Rep Eric did a great job.

Ar
Review №13

I can’t say enough good things about RPT Sales & Leasing. From the time that I inquired about the car I wanted, to the time I drove my new car off the lot, I received nothing but 5 star service. I got the pleasure of working with Matheus and he made the experience smooth and easy unlike previous dealerships that I’ve visited. When I first got there I told him exactly what I wanted and not only did he make it happen just like he said he would, he made it happen in under 2 1/2 hrs and I couldn’t be happier. I’d like to send a big thank you again to Matheus & The RPT Sales Team.

Ma
Review №14

Very unprofessional. I drove 2 hours to come see this car. I’m in the office negotiating and they are test driving the vehicle with another possible buyer. I blew up when I saw this and told them no deal. They of course ran my credit and still called me to try sell me the car after I left. Watch out for Daniel and Matheus. They said they do this all the time. This is sketchy sales tactics and I would not buy a car from them ever. I recommend you stay away from this place.

He
Review №15

Purchased two range rovers from them. Good guys. Alex the manager knows his stuff. Highly recommend.

Mo
Review №16

Terrible experience. Save yourself the time and energy! We found rpt sales online, seemed like a credible car dealership and thought* we found the perfect car for our family on their website. We made an appointment with one of the sales reps who sent us videos of the vehicle of interest and scheduled us to come in just three days after to test drive and purchase/inquire. We drove an hour and a half a way to be told snarlingly by the female sales rep to the left of ours that she sold the car we were interested in yesterday, whoops sorry. No call to let us know, no update, nothing. We were furious. Offering to give them another chance we looked at three other SUVs which all were terrible in person. Scratches all along interiors, and the sales rep tried to offer us one Jaguar with nearly COMPLETELY balled tires. Save yourself and family and don’t give them a try. The most unprofessional company we have ever encountered and I have been to numerous car dealerships in the area! Trying to help others after us!

ro
Review №17

Got Some nice Rides💗

Ja
Review №18

Great sales experience with salesman, Eric Marrero. He was very helpful with car details and great with responding. Eric followed up timely and sent me a video showcasing the car we were interested in. Also had a positive experience with the finance manager, Daniel Santiago. No hidden fees and he clearly explained the buying process. Previously, I had a horrible experience at a dealership in Lakeland due to fees and their inability to clearly explain fees. The dealership was also lacking in customer service. RPT Sales might not be as big as some of the other dealerships but they are definitely big on customer service. The dealership features an array of luxury cars and you may find it difficult to choose due to the wide selection of cars. Should you be in the market to buy a car. I highly recommend going to RPT and don’t forget to ask for Eric and Daniel. We are very happy with our purchase. Jackie & Luis Díaz

Jo
Review №19

My wife purchased a vehicle from RPT Sales this past Monday and the process was great! Yabi was our sales representative and he did an outstanding job from start to close of the deal — no salesy nonsense — just honest business! I called Monday morning and my wife showed up that afternoon to sign the paperwork and drive off in her dream car. With the help of Daniel (Finance Manager) the deal was seamless. Thank you again to Yabi and Daniel — We’ll be back!

Da
Review №20

I don’t usually leave comments, but I will this time!! I was treated fairly and not over pressured to buy something. I was skeptical at first, not being a large dealership, but after meeting Ramon and seeing that he was honest and fair I was relieved. I actually purchased a vehicle while on vacation. The vehicle was in perfect shape and I have been searching for a clean vehicle. The car detailer was amazing . He really does a fantastic job making the car look amazing.

Br
Review №21

Yabi went above and beyond at helping me find the perfect vehicle. He was very kind, understanding and took his time explaining everything to me. Alex also did a great job at making the deal go through. I will forever be a customer of RPT sales & leasing. RPT is not like other car dealerships, they do not push you to buy and do not hound you. I originally spoke with them in October and did not come in to buy a vehicle until December. I can not say enough good things about Yabi and Alex.

ab
Review №22

I would give zero stars if possible. After making a wire transfer, paying for a years of auto insurance and paying to transport the car down to me, it was sold a day before the driver was to pick it up and they refunded me my transfer etc...They are inherently shady and fundamentally deceptive. I would avoid doing business especially under Ramon who would block you instead of figuring out how to amend the situation. Very child-like treatment and considerations. Ramon pretty much dumped fault on the managers without taking responsibility for customer service. Ramon and Alex the manager did terrible jobs. You would get better considerations elsewhere. Prioritize professionalism and transparency....something you wont get at RPT sales

Ai
Review №23

Best experience ever. Purchased my first car with a breeze. Great service great sales team 10/10 would recommend and come back for any other car necessities.

An
Review №24

Eduardo was amazing! All the transaction was very smooth. We are very happy and grateful.Thank you so much!

Re
Review №25

I bought a car a few days ago and I was told that the maintenance that was showing on the car was already done.But turns out it was a lied, the service was never done.Now I have to pay an extra $1000 for the service to get done.This is very unfair because the deal was that the car was in good conditions.Yall are taking advantage of people and people deserves to know!!

Is
Review №26

Very Good Customer Service . Great Sales, Works With You . & Very Friendly . Definitely Recommend !

Da
Review №27

Yesterday I bought my second car from RPT and let me tell you, this is an incredible company. They make it easy from helping you find the right car for you, qualifying for financing and test drive. They are kind, great communicators and mostly importantly, honest. If you are looking for a new car I highly recommend them. Ask for Ramon, he is kind and helpful and helped me a great deal to find the car for me.

Bo
Review №28

I bought a Jaguar from Eduardo he was professional, helpful and treated both my son and me like gold, as did Alex (the Manager). They give car buying and car salesmen a new name. They truly are a no haggle dealership. It was a pleasure dealing with Bryan, the Finance Manager as well. They are all awesome! The owner must be a great guy to employ such wonderful staff. Overall, I had a fantastic experience. I will definitely be back 👍

Br
Review №29

Amazing customer service. Would definitely do business here again.

Am
Review №30

Had a great experience with RPT Sales. I was able to get the final pricing very quickly without a lot of runaround like you get at other dealerships. Yabi was extremely helpful and very patient with all of my questions. He was able to help us put down a deposit because we couldnt come get the car for a few days. Yabi was out on a delivery when we went to get the car so we met with Alex who knew who we were and what we were there for right away. All of the paperwork had been prepared and everything went smoothly and quick; he even told us that if they happen to find the second set of keys for the car he would mail it to us! Would definitely recommend RPT, thanks Yabi and Alex!

An
Review №31

Great experience at RPT, exactly the customer service I wanted. Thanks to Mateus for helping every step of the way!!

Ka
Review №32

Great service, quick and detail oriented. The cars are impeccable!!

La
Review №33

Omggggg!! So excited and happy with the customer service. Ramon is awesome and go above and beyond all my expectations... there’s no doubts that I will send everyone over to him and believe me .. I’m a picky customer but we made my day and my new car purchase easy and smooth! Very thankful :)

Ca
Review №34

Great customer service. Brain was a great salesman! He stayed on top of everything and kept me in good hands. I would definitely recommend this dealership as they are honest and have great prices. I am a satisfied customer for sure!

Br
Review №35

Sales guy Ramon was nice, professional and helped make my purchase easy and painless. Had the best price on the market. I recommend going to these guys to purchase a vehicle if you are looking to buy

Ro
Review №36

This review is regarding sales associate Yabi... we had a great experience, he treated my wife and I with at most respect, we had a great experience purchasing our vehicle, financing went smoothly with no surprises, they even reworked the financing and got my payments down lower than expected then what was previously written in the contract.We will definitely purchase another vehicle from RPT sales in a future with no reservations.

Kr
Review №37

I purchased a car from here about a week or two ago just wanted to make sure the truck has been tested before I put this review up and it’s AWESOME the truck works great! NOT only that Ramon was a great sales man he spoke with us he and had really great prices on the vehicles! I would definitely do business with him again!

Ja
Review №38

Highly recommend this place. Ramon was very knowledgeable and efficient. Got the car I wanted at a great price! Thank you so much guys! I am loving my new Cadillac Coupe!!

Ke
Review №39

Words can’t express how much gratitude I have for Eric and the entire staff!!! Very friendly!!! Very professional!!! Forget the dealership! Take your business to RPT Sales & Leasing!!!! If I could give them 1,000,000 stars I would!!!

Ra
Review №40

Adam is AWESOME! My transaction was fast, smooth and transparent. I love my car! The customer service I received was BEYOND STELLAR😊

Pa
Review №41

We just bought a 350 gle Mercedes SUV from Ramon. We could not be more satisfied with the honesty and respect with we were treated. What we were told about the car and financing details were accurate and with no hidden agendas. I highly recommend taking the drive to Orlando and have Ramon set you up with the car of your dreams with a great price. Thank you for the attentions to detail!!!!Many blessing for lots of future customers!!!!Pablo and Carmen Concepcion

Za
Review №42

In January of 2020 I purchased a car from RPT sale through Ramon and it was a wonderful experience. I found the car I wanted online and Ramon and the team helped me purchase and pay for the car for my North Carolina home while I was in California and they are located in Orlando, Florida. Ramon and the team worked really hard to make it a seamless process and I absolutely love the car. No regrets, 100% recommend these guys and Ramon.

Ve
Review №43

My husband trades in his cars every 2 years and this has been by far the best experience we have had at a dealership. They are extremely patient and knowledgeable about their cars. Ronald was our sales rep and I can’t say anything negative about him. He was extremely patient, courteous and a pleasure to work with. I will definitely be returning very soon to trade in my daughters car.

As
Review №44

I went to RPT sales and leasing because I saw a vehicle I was interested in on CarFax. Buck (Ashton) helped me with the vehicle. I got a great price and they were really helpful and friendly. They worked with me since I was a first time buyer and the price was affordable. The whole experience was a lot less stressful than I anticipated.

Th
Review №45

Bought a Tesla Model X from Ramon at RPT and the experience was incredible! Literally, this was the easiest car buying experience I’ve ever had. They made it painless and worked out a great deal for me. These guys are definitely going to be in business for a long time because they value what matters most....customer service! Thanks Ramon and RPT!

Zu
Review №46

Never buy a car here my car is all damaged around the doors and ramon never say anything about. I buy my range rover 2020 $55k all destroyed the owner never showed up to fix my issue i pay $2000 to wrap my car and cover all the damages.

Ca
Review №47

Go see Yabi. Great experience.

Jo
Review №48

Ramon was a well rounded man who worked diligently with me through emails and sending me videos or whatever pics I asked for(since I was a out of town buyer) they understood my concerns and worked with me to get the truck checked out at a local dealer. Great customer service! Thank you and God bless!

Tr
Review №49

I highly recommend this place. This was my first time purchasing a car from out of state. RAMON helped me throughout this whole procedure. He kept me in loop with every step of the way and was ALWAYS there to answer ANY questions i had. No pressure sale tactics whatsoever. After working out the numbers, I had a car inspector come check out the vehicle for me. Everything was as advertised. Once all paperwork was done in a quick and EASY process, i had someone come and get the car transported to my state. I just received my car today and i LOVE it!!!!! It was washed and looked spanking new! I am so appreciative and grateful of Ramon for working with me. I will definitely keep in touch for any future car purchases.

Va
Review №50

Enjoyed buying a car from RPT their selection of cars was satisfying. I was approached by Brian and he helped me all the way through. Brian salesmanship was amazing since I was hesitant in purchasing my vehicle he helped me feel at ease and kept me at my purchasing price range. Go visit RPT and see Brian.

Sc
Review №51

I couldn’t have been happier with my experience at RPT. Ramon the salesman and Kevin my finance guy were exceptional. they continued to work to get me the best deal possible, and I feel I got a great value! I will be recommending them to everyone and will be buying all my vehicles from there. Thx for making my car purchase a great experience!

An
Review №52

I hate buying a car. My wife even more so. This was the best experience ever buying a car. They make it easy and are not trying to bs u at every turn. I was impressed that when the salesman didnt know something he told me he didnt know and that he would get the answer. He didnt act like he knew everything or made something up. When it came time to negotiate that was easy smooth ... I felt good about their position and it was done with tact. I never got the slimeball feeling even one time. I recommend anyone to go here.

Le
Review №53

Id be cautious buying here. Purchased a 2014 Chrysler 300 in 2015. Tacked on a dealer fee at the end (I think it was $499) and they never cleaned it before delivery. Also asked for missing stem valves but never received. That being said, the car has never had any mechanical issues and Ive been very happy with it up until recently. The reason for the one star review is that recently the paint on the fender has been fading into a different color and peeling off. When I took it to Chrysler they explained that the fender had been replaced and painted cheaply which is resulting in the current problem. I received a clean car fax when I purchased the car but was told if an accident isnt reported it will not show up (makes sense). So in the end I was sold a previously wrecked car that will cost me $650 to make right again. The bigger problem is I have no idea what else was damaged and if other parts of the car will start to fade/peel as well. Buyer beware!

Da
Review №54

The level of customer service is exceptional!

Ca
Review №55

My husband and I bought a car at RPT with salesman Ramon and it was a great experience! We went to several stores, but we had the best experience with Ramon. I recommend 100%! We will definitely buy our next car with Ramon!!!

Da
Review №56

They make the experience easy and convenient. No high pressure sales, no hidden fees or costs, and they go out of their way to ensure you get what you are looking for. Buck was fantastic, as was Alex. They went to the auto auction site to get a car back that we were interested in, and we bought the car same day! We will be buying our next car, and future purchases here!

Al
Review №57

I recently purchased a 2015 BMW X5 from this dealership. I was a little nervous picking it up because the deal was done entirely over the phone and I didn’t get a chance to take it to a mechanic prior to purchasing. Upon returning to Tampa I took it to BMW and they said the car was in great condition. The only thing it needed was two new front tires. Whew! When I picked the car up the staff were really helpful, Jamie took the time to help me figure out how to work everything and I really appreciated that and the car was perfectly detailed.

Ma
Review №58

Great experience. Had the car I wanted. Got a fair deal and financing was smooth and easy. Ask for my man Ramone.

Go
Review №59

5 STARS*****I must say, RPT Sales is the BEST car dealership I have ever used. Ramon is outstanding to work with! He made our car buying so easy....Very personable, very enthusiastic and friendly. I highly recommend this dealership and I highly recommend that you contact Ramon for your next car purchase!

Al
Review №60

I had a great experience buying a car at RPT!All staff members are very friendly and polite. Julio was great! He was willing to answer all the questions right away and gave a realistic estimate on the trade in, financing and alternative car options.Btw, if you want a car that is hard to find - these guys will have it! Some of the best cars Ive ever seen at the dealership.

De
Review №61

I have too say, the sales people are very nice and the environment is very nice. They will never pressure you into anything. They seem very open and honest.So far I have had a good experience.Still waiting to finalize all the paper work. Will update when I do. But so far. Everything is amazing.Well, here is my Update on the salesperson and dealership. I have completed my paper work and bought a really nice Chevy truck from them. The salesperson was amazing, and the dealership was also amazing. And I have to hand it to the finance department. Very good good. Will definitely buy another vehicle from them. This is a dealership that other dealership should look up too.Keep up the amazing work.

Da
Review №62

I wish I could put 10 stars!!! My sales person, Ramon is one in a million!!!! He was honest and never pushy from the first phone call. I put a deposit on our SUV and drove from Savannah to Orlando to pick it up. I was there ready and waiting for us.... no game playing. His word is his bond!!! He let me know that the owner had an extra key and if whenever he got it he would make sure I got it. I forgot about the key until he gave me a call a few months later to inform me that he was sending it by a relative who was visiting in my town. BEYOND THE CALL OF DUTY. Excellent Excellent.. Honesty Honesty. I will totally do business with Ramon and RPT Sales & Leasing again. My SUV was 4K but in EXCELLENT condition so far (2months later) I have not had a moment of trouble out of it. It rides as smooth as a new car!! They do not sale junk!!! The cars that are 10K or less are clean in tip top shape. If you are not local, it is worth the time and effort to look up Ramon and do business with him!

Wi
Review №63

Bought a used Mustang GT from RPT. They were professional and down to earth people. No hidden, bogus fees and no games. Got the car at the listed price and they were kind enough to deliver the car to my home free of charge.

Ed
Review №64

So.. I found this place because of Capital One Auto Finance.. I was in the market for a new vehicle. This place was great full of friendly people. I was in and out in about 1 hour and a half with my new vehicle, tag, registration, etc. My real first experience with buying a car. I approve

St
Review №65

The environment is great! The staff is fantastic! The teamwork is awesome!! The selection of vehicles is absolutely amazing! Thank you to the whole team for everything you all did to help us bring our new baby home! Go see Eddie or Julio for an awesome car buying experience!!!

Pe
Review №66

Extremely happy with the purchase experience. When you arrive, go straight to Ramon. He is phenomenal

Sy
Review №67

I emailed Jonathan with regards to a vehicle that I found online for sale and due to I am an hour away from their dealer lot, I decided to contact him via phone to see if we could make a deal. Unfortunately, the experience I had with Jonathan was not like other dealerships, he didnt seem motivated at all, and wasnt interested in trying to make a deal. I would not recommend this lot for vehicles to any family or friends, and good thing that I didnt waste my time in driving an hour!

Mo
Review №68

This place was real helpful! I will be back that is for sure! Julio is the best and the finance guy Kevin was awesome. They both work diligently and hard to make our deal happen. They were Working with no credit but at the end of the day we was able to drive away in the most awesome car and the car we truly wanted the mini cooper!

ke
Review №69

What a wonderful buying & selling experience for my husband & I! The gentlemen here went above & beyond to get us the most for our trade, while still giving us a great deal on our purchase. From our initial inquiries to leaving the facility with our new truck, the service provided (by everyone we worked with) was superb! The environment was relaxed and everyone was so personable and kind; not the typical high pressure sales environment youd experience at a major brand dealer. I would highly recommend their services. Thank you again gentlemen! We look forward to sharing our great experience here with friends & family! Sincerely, Kelly & Randy

De
Review №70

Excellent service, showed up for Brian but decided to take the day off, so I discovered a guy name RAMON and he gave the best deal ever on an Infiniti coupe. Ask for Ramon & Brian. They’re the best 👋🏾

Er
Review №71

I love to work in this place!

Ho
Review №72

They sold me a Mercedes and Lied to me saying everything was good and they took care of the maintenance.Now I have to pay an extra $1000 and $500Is not about the money but more about taking advantage of people...People need to know this...I own an ad agency and we easily reach to the whole city using social media in 2-3 days...

Je
Review №73

We came to RPT to look at a specific car, and ended up getting GREAT service. Ashton helped us figure out what we needed, and was great about making suggestions without being pushy or overbearing. He made the process easy (or at least as easy as car buying can be) and we walked away happy!

Yo
Review №74

I bought a infinity qx60 with the help of Ramon.he was very helpful and gave us excellent service and was very helpful and answered all our questions. We are very appreciative of your service.

Vi
Review №75

Great selection of cars overall, but I was impressed on the amount of upscale and nice luxury car options. They are priced very competitively.

An
Review №76

Great experience! I really love the way everything went. Ramon Pontes really helped us out. He did us a huge favor!

So
Review №77

Ramon was excellent! He was very helpful and professional! If you’re looking for a nice car, go see Ramon!

Ni
Review №78

BUYER BEWARE. Javier Soler is a very rude internet sales consultant. Ive read a lot of reviews that have them selling aesthetically pleasing cars that are terrible under the hood. After talking with Javier for 10 seconds, I would add some credence to those reviews. Never buying a car from here

An
Review №79

RPT and all of the staff were incredibly helpful in getting me my Audi A5. They werent pushy and accommodated me in every way. My salesman, Ashton promised that he was a man of integrity and would never use certain tactics seen in most used car dealerships. He was available by phone and text and was more than happy to send videos and pics of the car. I had to drive from Jacksonville to Orlando see the car and they all made sure that the process went as smoothly as possible. My only regret is that my girlfriend purchased her car a month prior from a different dealer in Jax when she could have had a much better experience all around from this one. Piece of mind is what matters most post sale and these guys gave that to me in spades. They made sure that the car was washed again even though it was already detailed and topped off the gas tank to help me get back to Jacksonville. The catered to us while we were there and really seemed to care about who we were. This is how you create lasting relationships with customers. Thank you Ashton, Frank and all of the other staff in the finance office and detail center for the memorable experience.

Jo
Review №80

Ramon Pontes is a class A+ Sales Person. Awesome treatment, very respectful, in and out in less than 4 hours, which if you know, it’s a record for a dealership! Thanks very much Ramon! You are awesome!!!!Mercedes-Benz GLC-300

Ch
Review №81

Incredibly none stressful experience. Quality cars at fair market prices with staff of integrity. Thank you Bill, Frank and Adam you have a customer for life. Looking forward to dealing with you all again when time comes for another car. So nice to know there is still a reputable car dealership in central Florida with no hidden wow moments during the purchase process.Thank you so much!!

Br
Review №82

My experience at RPT LEASING was one of the best experience ever. My salesman Ramon pontes was very professional and funny. Ramon didnt make us feel like customers he made us feel like friends. The world would be a better place if there were more of Ramon Pontes! Thanks Ramon for everything!

Da
Review №83

I went in to buy a truck, my sales man was Eduardo. Fantastic sales service. Not pushy and worked with me every way possible. Frank is one of the managers, and was great to work with. We negotiated on an AMAZING price for the truck, he was straight forward with me, and a complete pleasure to do business with. Thank you guys for your great service. This is only the 2nd time I enjoyed purchasing a vehicle from a dealership. Say goodbye to the nightmares and hello to RPT Sales & Leasing.

Su
Review №84

I had a great experience at RPT Sales and Leasing. Julio Hernandez was very professional, informative and direct. I also recd a better rate than my credit union was giving me. So all in all I got the car I wanted at a geat price and the customer service and experience was Great!

Tr
Review №85

My experience with them was awesome they really stayed on top of the deal and Ramon is a great salesman he even came all the way to Melbourne to pick me up to bring me in to close the deal the process was easy and pain less I recommend them they are also very professional😊

Ta
Review №86

Excellent service in a friendly environment. Andrae was awesome from the first phone call to the keys in hand. Frank in finance is just as awesome. Its the first time that I havent wanted to strangle the guy in finance at a dealership. Jonathan was cool too. We shared conversation and insight with him while waiting on the paperwork (which wasnt tool long). Great car buying experience. We will definitely be making future purchases from them. I highly recommend RPT!

Pr
Review №87

I bought a Mercedes GLC 300 today and the experience was superb! In the past, Ive always only bought cars from CarMax. I am very happy w/ my decision to try something new.Javier (sales manager), Bryan (Finance manger) and Ramon (car salesman) were nothing less than fantastic ‼️

ho
Review №88

Friendly sales staff. Buck was very accommodating and friendly. An overall pleasant experience.

jo
Review №89

Everything excellent and fast. If you come to RPT ask for Ramon. Recommended 100%

Sa
Review №90

Orlando has a ton of car lots and we browsed a few before luckily making it to RPT and this establishment compared to those was like night and day! We are so happy with our purchase and grateful for such an incredible experience! Thank you Ramon for going above and beyond and being patient with all our questions! Highly recommended !!!

ma
Review №91

Awesome experience ! We worked with Brian to purchase a vehicle from out of state . He was great . He was prompt and professional ... answered all of our questions . We will definitely be back !

Mi
Review №92

Bought a used land Rover was told it had been inspected etc. Coolant light came on as soon as we got onto highway. Completely empty so it hadnt even had the basic check! Buyers beware make sure you get the vehicle checked thoroughly before you buy as we have had many issues with it & will never buy from them again.

Ro
Review №93

MY EXPERIENCE HERE WAS SO GREAT!!! RAMON PONTES IS THE BEST. I CAME HERE LOOKING FOR A AUDI, JUST LOOKING!!!!! I WALKED AWAY WITH A LAND ROVER DISCOVERY WITH A TRADE IN. I called Ramon Sunday asking if I could have my car back and he got it done! ON HIS DAY OFF WHILE HE WAS WITH HIS FAMILY! Ramon Pontes is the man to see he worked with me and got me a REAL good deal! RAMON PONTES! RAMON PONTES! RAMON PONTES! GO SEE HIM!

Lu
Review №94

Great cars at great prices.

Br
Review №95

I was shopping around for a particular vehicle and came across a 2016, low miles, excellent condition, base model but with a few upgraded features that other base models didnt have. Also, couldnt beat the price. I reached out to inquire online and spoke with Bill, I explained to him my situation. My vehicle had damage and I was upside down, with an average credit score. Bill ran everything for me before I even came in person - I was able to continue working while he got the process started. Once he had an approval he gave me a call, I came in to test drive the vehicle and decided I wanted it. Frank crunched numbers, and helped me out TREMENDOUSLY, (I guess I should say worked magic), and got me very close to the payment I wanted. I accepted and I am now the owner of a beautiful pre-owned vehicle. I didnt think they were able to work with me how a larger dealership could, but I was wrong! It is the day after I bought my vehicle, and I just had the vehicle checked out... nothing has ever been wrong with the vehicle; it just needs new brakes and rotors. Called Frank and he is handling it within the next few days. AMAZING EXPERIENCE!

Sh
Review №96

I had a very unpleasant experience at RPT. My first experience was better because of a man named Andrew he was very helpful, kind, and very humble. He was a pleasant and very easy going individual, and I was really looking forward to doing business with him! However, my second time coming I was taken care of by a guy named Cole! He was very rude and obnoxious!!!! He only cared about getting me in a car that I was only prepared to look at. Let alone make a huge purchase as such! He made smart remarks when asked about the car that I was attempting to look at. As soon as we got in the car for a test drive he was VERY short and nonchalant. Although it was not the particular car I wanted, but I was still very interested in the features and more concerning the car. He COMPLETELY turned me off from even considering buying the car. He was just all around rude the entire time we were on our test drive. I would not recommend him as a sales representative. Just because of this terrible experience, I behoove anyone who is thinking or considering taking their business to RPT to think twice. There are a plethora of other businesses (Mercedes) who in my opinion would be more helpful to you!

Ro
Review №97

Absolutely the best car buying experience Ive ever had. This was the 2nd car weve purchased from RPT in the last 18 months. They are all very friendly and helpful. My salesperson, John took his time answering all my questions, and I was impressed with his vast knowledge of automobiles. I never felt pressured to buy. John was very informative and straightforward, and once again helped me to secure great financing.Ive already recommended a few co-workers and a family member to visit them!

St
Review №98

Got the right car here! It took a while to get the right price and interest rate, but when we did it was a great purchase! So far the car has ran wonderful, and the car payment is right where I needed it. Was able to get my old car off my hands here too

To
Review №99

Basic used car operation. Tell you what you want to hear and promise you the world until you sign the papers! I asked to have the car detailed before leaving with it. The detail guy took a preassure washer and just sprayed it down and dried it off. I complained and my salesman got upset with that guy and went out their and told him to do it again....he did...the exact same thing! My salesman promised me the window sticker and I had to contact him several times but never got it. This was a very expensive sports car and that sticker is very important. I had to order it from GM. $150. They made a huge mistake on the Registration and when I caught it I immediately called and since my salesman went on vacation I asked to speak to the manager. I called back three times and was told a different story each time. Out to lunch, will call me when he gets back. With a customer...on the phone! Never called me. I was told it was fixed and would receive it in the mail. That was two months ago. Be careful.

ke
Review №100

Called on a Friday about a Mercedes Benz that I liked, spoke with Buck who by the way is an awesome salesman, and scheduled for Saturday to see the vehicle. Left with a new mint condition Mercedes! Buck made sure I left with the same car I came for, never gave up on me and got the deal done! K would recommend anyone who is looking for good quality vehicles, great customer service, and an all around great experiance wheather your a 1st time buyer or not to go check out RPT Auto sales in Orlando and ask for Buck!!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:7502 S Orange Blossom Trail, Orlando, FL 32809, United States
  • Site:http://rptsales.com/
  • Phone:+1 407-851-8755
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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