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Wawa
6500 W Sand Lake Rd, Orlando, FL 32819, United States
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Wawa
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Sa
Review №1

I tried to order a breakfast bowl, this is what came out. I thought I ordered wrong. I was told they dont have eggs. What is the point of a breakfast bowl? I am from PA I have been ordering wawa breakfast for years I come to wawa for breakfast for a reason. This is the worst one by far. The staff was polite but seem confused like they never have eggs.

Ch
Review №2

They had a great variety of fresh foods. It was pretty busy even in the late hours of the night. The staff was busy stocking shelves from the day before. They did not have a huge selection of personal care items though. After leaving with the items I purchased, I noticed one of my food items packaging had been opened and the food was dried out. But it could have easily been shipped like this, it was hard to notice it was open.

Ma
Review №3

Came here at 1 am doe coffee. The coffee was out but supervisor Courtney came over and made a fresh pot for us. She was so incredibly nice. Then at checkout I believe the girls name was Brittany again was so nice and friendly. She made small talk with my daughter which made my little girls night. Thank you to both of you amazing ladies for your kindness & friendliness.Hope you both stay Blessed.

ke
Review №4

For people coming from HHN or any event, DO NOT COME HERE!Staff are horrible, it will take you almost an hour to get your food, and you will likely get hair in your food. We ordered some food and two people in our group had long strands of hair.

kh
Review №5

Great location that has always happy workers.

Ri
Review №6

Wawa is my go to for just about everything I need on the go. This is by far the worst store I have experienced in the chain. I have registered formal complaints regarding level of service provided here with absolutely no response. Service is so poor that 7/11 is starting to look like where I want to be. attached is a picture of the consistent lines one register open. These lines form all the way back to the beer cooler and can wrap around. If you wish to simply get a drink from these blocked cookers, you are breaking social distancing rules and a lot of people are not wearing masks.

cr
Review №7

No service for sandwiches or smoothies. They literally had the screens off and facing away from the customers. Unexceptionable,the manager you plan better!

Ne
Review №8

General manager, Steve, will not accept valid government issues ID for a cig. If a national airport can accept it, a local gas station should have no problem.Extremely terrible customer service.Not to mention this location reeks as soon as you enter. You can find a better stop.

An
Review №9

Lot of nice people here! Ana is my favorite! Friendliest and best drinks!!!

ks
Review №10

Poor service, did not release the whole order.

br
Review №11

This is the second time I have complained about an employee handling how her customer service is..if its because Im white or a lesbian than let me know..spoke to the new manager and he was just a horrible with customer service as well..Im not looking for hand outs but now its time to go to district or maybe corporate..Ive been a manager for a store for over 10 years and this is how you conduct business.. pathetic

Er
Review №12

Visiting Orlando from Maryland where Wawa is an almost everyday visit. I didn’t think it was possible to find a bad Wawa but here we are. The moment you walk through the door there is actual trash piled on the floor. The employees did not do anything. It was insane. Customers were throwing their food because they were so fed up with the blatant neglect the employees had for their jobs. I can’t believe this is a Wawa. I’m in shock.

na
Review №13

Excelent costumer service. Tammie excelent employee and the supervisor the best people💜

Mc
Review №14

They have nothing on their kiosks and the workers are lazy I will never go to this Wawa again.

Ro
Review №15

Dirty bathrooms the entire store just not feel clean.The other reviews posted are true why was generally is really a fabulous place right up there with buc-ees. I will never come here again and now Im wondering how many other stores are like that that corporate is not addressing. Im going to send an email to corporate thats what I did with Lowes. If youre curious I never heard back from them either its like these big corporations dont care anymore. I think we need to stick to the mom and pops theyre the backbone of America.

As
Review №16

Love Wawa. Always get the coffee. Their smoothies are fantastic.

Pa
Review №17

Great customer service in a really busy crazy store .

Y.
Review №18

My favorite place!! Employees are very friendly... they always get my food & drinks right.... Thank you everyone!!

Al
Review №19

If youre from Philly, its disappointing. Good service but has much less items.

Br
Review №20

Went to this store in person and all of the order screens had paper on them declaring them “out of order”. I asked one of the workers if there was any way to order a sandwich and fries and she said no.I proceeded to order using Uber eats and received my order within 20 minutes. Delivery took about 5 minutes. Both the sandwich and fries were cold on arrival. Very disappointed with this wawa’s lack of customer service.

Di
Review №21

Horrible customer serviceSheila and Lauren were talking instead of working appropriately, it was super full of people they need to be professional and fast.Meriana was talking to Lauren and not helping at all, was asking for some food for herWhat kind of staff is that???? HORRIBLEEEE

Ch
Review №22

Waited 40 minutes for curbside. Ive got an injury that makes it difficult to walk so I really didnt want to go inside. My supercharging session was expiring so I had to go inside. They didnt care at all. They didnt have my drink. My food was made incorrectly, all 3 sandwiches were wrong. They said they had been calling for curbside but apparently that person is MIA so it fell on deaf ears and was filed away under not my jobIf they didnt have a supercharger, I wouldnt return. The attitude is what did it for me.

Yu
Review №23

Why have a sign in this location. If your employees are not going to in force people going in without masks. A simple excuse me you need a mask is not hard to say. I saw 4 people go in back to back, and come out with merchandise. Wheres the health safety in this place, and where is the responsible manager on this shift that might be turning a blind eye🤔. Unacceptable. Wawa employees shame on you.

To
Review №24

Always best prices,shakes and food inside always on point,never had a messed up order. Free Air pump outside usually busy.

Gl
Review №25

The second worst WaWa Ive ever been to. The first is also in Orlando. Long lines at all hours. Im staying at the hotel next door and twice ive had to leave empty handed because the line for the cashier was across the store.

sh
Review №26

Great gas prices, always clean and friendly staff!

Ga
Review №27

Waited over 45 minutes for my food. Was not impressed with the work ethic here.

Na
Review №28

Air pump never works :(

Da
Review №29

They only had one person working the food counter at 645 am and they are slammed because of the Wyndham resort.....this is not smart or convenience!...Waited way too long for breakfast sandwich....they need a crew at 6am...

Je
Review №30

Out of ice!!! No iced coffees and all other wawa take EBT this one picks and chooses what dollar amount and food you can get

An
Review №31

Wawa is usually amazing, but NOT this one, AT ALL. If you can avoid this location, please do. The staff isnt helpful, the waits are long and coffees arent even made.

Ma
Review №32

Waited 45 minutes for my food to be made. When I finally got my food it was cold and incorrect. Absolutely unexceptable. Wouldnt come back even if you paid me.

PJ
Review №33

Dont come here if you have to be somewhere. Deli is going to take 30 minutes minimum. And youll be waiting in the checkout queue for just as long.

St
Review №34

Clean. Great service. Friendly people. Followed covid19 guidelines.

an
Review №35

Very poor service take so long to order any lunch

Dr
Review №36

Out of stock of almost everything, facility was poorly maintained, probably the worst WaWa I’ve ever been to

Ch
Review №37

Very fast service. Good fast food. Wawa finally added Tesla car chargers

Ma
Review №38

Worst experience. Seems like the manager dont care about customers. Had to wait for her to open the cooler. And finally got frustrated and left. Would be nice if they are little more responsible.

Ge
Review №39

Half an hour wait for an egg and cheese sandwich at 8:15 in the morning.

He
Review №40

Employee refused to check my lotto ticket. She also refused to sell me a lighter because I only had $50 bill. She also refused to sell me lotto because I have $50 bill. She refused to to even help me in anything and everything. Someone been having a nasty day as she was nasty to the customer after me as well. She refused to give me the manager name. I didnt wanna cause a problem and left peacefully.

Sa
Review №41

Plenty of Tesla Superchargers available

Je
Review №42

This WAWA never has a working espresso machine. A year ago I came here for an iced coffee and the espresso machine was down. Last week I was here and the espresso machine was down. Today I’m here and they aren’t making any drinks at all.

Ce
Review №43

You have to put a star to rate this site, the bathrooms are a total disgrace

Ka
Review №44

Store is good, but i have seen people not wearing masks and store employees dont request for tge customers to wear them, nor stop providing the services in an attempt to have the customers follow THE LAW.

im
Review №45

The whole store has 2 people at the food line and 1 at the register, bad management.

Qu
Review №46

Apparently they stop making food at a certain time here now. What is the point of having a Wawa that doesnt even make sandwiches after 10 p.m. Customer service is not good at this location either.I called to ask why the deli was closed and she said it was for sanitation purposes because they were short-staffed and then hung up. However when I went into the store there were plenty of employees just walking around and talking to each other.

Ro
Review №47

No matter which Wawa I shop at, they are consistently clean, with friendly staff and a large variety of products. I love styling here. The food is amazeballs.

Ka
Review №48

Awful, came in to order food didn’t have most of stuff that was on menu and seems like they just hand out whatever they want and not whats actually on your receipt doesn’t make any sense, if i could put zero stars i would

Jo
Review №49

Where do I begin.. food staff was slow and rude. Did not call out my order number and it sat on the counter for a good 15 mins. Other orders came an went .. I finally had to creep up to the counter to ask about order and my food was thrown at me without an apology.Everyone in the food area had an attitude and spent alot of time joking, giggling and playing when customers are waiting to be served. This is the slowest and most uncustomer friendly WaWa I have ever been at.Will avoid this store at all costs in the future..#youarebetterthanthis @WaWaFood quality was ok .. just disappointed in service..

Ca
Review №50

Rudest employee ever.. the female behind the food counter has the worst attitude ever, very disrespectful and horrible customer service. She made my order wrong and as I politely asked her about the order she snapped at me And raised her voice. Her facial expressions towards me shocked the other visitors behind me and the person I was with. Will never come back here. For a tourist area she wouldn’t be hired there. Ruined my vacation. Her name was Hariam.

st
Review №51

Horrible. No customer service. No sandwiches except premade.

Ab
Review №52

Air tire is broken fix it

Fl
Review №53

This place is so dirty

JB
Review №54

Great variety. Fast and friendly cashier..Maria ;)

Je
Review №55

Lorenzo was the best. Best personality. So funny. And always picked up conversation with everyone around him. What a great employee to have. 😊👍 P.s. the pumpkin spice coffee is the absolute best too. Yum.

Sa
Review №56

Clean and friendly service. The coffee was hot and fresh. The gas pumps were fast.

Gr
Review №57

Cheap gas, hot breakfast for a decent price and free air! The perfect trio! To top it off, in my head each time I go here I hear Wawa oooo la la to the lady Gaga song!

Ry
Review №58

I love Wawa subs, salads, and quesadillas. I dont get out of work till late and the food here is often fresher than that you would get from a fast food place. Ive never tried their coffee drinks but they always look great!

Je
Review №59

I don’t like coming to this Wawa before 10pm because they just have some disrespectful guys working there. I make my order and they will just have it sitting to one side. After they get their own sandwiches done or for their fellow employees, then they’ll call out your order. And this happens in front of managers. After 10pm you’ll get better service and the employees are more respectful. They’ll also try to get your food out as soon as possible. So I will give them 3 stars, because the service should be the same throughout the day, not only with the overnight crew.

Br
Review №60

All pumps displaying “dispenser closed” after inserting credit card.

Ch
Review №61

Usually a great place, but they arent enforcing their mandatory mask policy. The sign is on the door, but half the people inside arent wearing masks.

La
Review №62

Ive been coming to this Wawa for years and I love getting coffee here in the morning and sometimes I come back for lunch! The staff has always been really nice, even with the busy rushes. My last few visits, however, have not been pleasant. The woman working behind the coffee counter this morning is extremely rude and a bit aggressive. Ive seen her act like this towards other customers as well. God forbid you let her know one of the coffee containers are out, she gives you a snappy response accompanied with the most evil glare. Theres no need to treat people like this and I think it does the other polite employees a great disservice to have her around.

Na
Review №63

Its hit or miss here. The managers are great but they need to hire and train the staff better. They also should have more employees on shift than they do. The wait times are always insane. Hit or miss with the sandwiches, most employees are good just ungodly how slow they are... A few are not only as slow as sloths, but get the order wrong as well. Its always frustrating because I go here on my break and spend 30 minutes in line instead of enjoying my work break

Re
Review №64

Busiest Wawa on this side of Town! Good place to stop for a coffee and plan your Day!

Jo
Review №65

Clean, safe gas station for a fill-up or for some quick bites. They are super busy usually and getting into the lot can be a bit tricky at times. But definitely better than some of the alternatives around both in safety and cleanliness.

Ju
Review №66

Waited 20 minutes for a breakfast bowl, then told pay first. Frigid food by the time I received it.

Wi
Review №67

Well I purchase fuel for 9 of my service trucks here at sand lake wawa every other day. since wawa decided to change the merchant credit card at the pumps it’s been a problem. I’m only able to pump two trucks and it blocks out my card and says card declined. I’m able to go to the competition and fuel up no problems. I tried to talk to a store Manager Friday morning but seemed to busy to even come out of his office. Look like I have to find another way to handle my business.

So
Review №68

Black girl with the black shirt on Christmas today really rude and slow making sandwhiches

Da
Review №69

Serving food without mask!Sinviendo comida sin mascara!

Le
Review №70

Always dirty, bad customer service, incomplete orders

Pa
Review №71

I had to use the restrooms and Toi was cleaning the Mens restroom and I have never seen a cleaner public bathroom! Thank-you!

Ro
Review №72

Good coffee, sandwiches to order are very good. Wawa’s breakfast sandwiches next to the cashier are so much better than a gas station breakfast sandwich should be. Sausage/Egg/Cheese Sizzli is better than most fast food chains. Croissant sizzli is very good as well.

Ob
Review №73

Bad customer service. Employee behind counter at checkout she was rude.

Da
Review №74

Absolutely excellent. It a fuel station that sells food. The food is the basic fare but it is very reasonably priced and reasonable quality. Staff are friendly. McDonalds and other fast food places take note

Er
Review №75

Nice location with a Friendly Staff. Easy to see right off of W Sand Lake Road in Orlando. Plenty of parking and a wheel chair accessible entrance. Reasonably priced. Clean facilities. Public Restrooms. Hot food and drink specials. We will definitely be going back.

ju
Review №76

Cashier was rude to me and other customer. She seemed that she was forced to work and was having attitude. She didn’t wanna help people and the answer for anything would be always no or negative.

Mi
Review №77

Ill give it 5 stars for the world of gas stations. Food selection was made there & selections of coffee great! Price was good. Exceeded my expectations for a gas station only. The wait was a bit long so they comped our coffee. In addition an employee came out with a tray of good sized samples of chocolate doughnuts while we waited. Made it a pleasant wait.

He
Review №78

TESLA Supercharger, in Wawa 😂Stop along the world’s fastest charging network while you grab a quick bite to eat. With our rapidly expanding Supercharger locations placed on well-traveled routes, Tesla can get you anywhere you want to go.

So
Review №79

I always bought my breakfast here and today I asked the boy at the checkout for some cigarettes and he told me that he couldnt sell me some cigarettes because I didnt have a United States of America ID.

Br
Review №80

Sloooooooww Not up to standards of Wawa for sure

Al
Review №81

Rude employee, Mariam at the kitchen is one of the rudest people Ive ever met, I dont how busy you are, doesnt explain been rude.Ill escalate this manner until someone teach her respect.!

Ke
Review №82

Severely understaffed. Very limited food selection and only was serving hot drinks at lunch time

Cr
Review №83

I love this store! Always has what Im looking for. The staff are always nice. I love the iced coffee. Im from CT so we dont have Wawa were I am. So, I always stop here when Im visiting Orlando.

M
Review №84

Was introduced to this while on vacation by locals. My wife and I loved it. We visited locations often during our stay. When you arrive you can use an interactive panel to place your drink order and what a variety! So customizable! Want to add a shot? Click yes. Want whipped cream? No? Click no thanks.Service is great and locations are clean

Ju
Review №85

24/7? Is close

Jo
Review №86

Hi so in Orange County facial coverings are required by law. Your employees didn’t enforce that at all. I saw at least three people without facial coverings. Also one employee behind the food counter without coverings.

Ma
Review №87

Great sandwiches

MA
Review №88

Every time I come here I get a sandwich with mayonnaise garlic sauce and extra oil as well as tomatoes and it still comes out as the driest sandwich Ive ever eaten. Next time Ill order a glass of water on the side of my sandwich into.

5m
Review №89

Tesla charging station. Can get fresh fruit and other stuff for your kitchenettes.

Ms
Review №90

Tiera The Cashier Has Wonderful Customer Service Stay Positive And Thank You.👍

L
Review №91

I wish they had these in every place we visit! I might even use this idea back home. It’s not just a petrol station, it’s a supermarket, eatery and coffee stop all in one. We stayed down the road at a hotel and ate breakfast lunch and dinner here plus deserts and snacks everyday! We got doughnuts, salads, sandwiches, ice cream, Mac and cheese and so much more so there was a huge variety to pick from and change meal to meal day to day! The staff were friendly and the way to order food is so fast and easy on the touch screen computers around the place. The price is so affordable and the food is great quality! Each meal was around $5 or under which is perfect for us on a travel budget! Will be seeking these joints every where we go now

Ro
Review №92

Wish we had these in California! Great food that is quick. Coffee is good and the place is clean and very friendly staff.

Pa
Review №93

THE PLACE TO GO!!! THEY HAVE EVERYTHING YOU COULD IMAGINE AND MORE!!!!!! DO NOT EVER GO TO ANY OTHER GAS STATION OTHER THAN THIS ONE OR YOU WILL REGRET IT FOR THE REST OF YOUR LIFE

Ni
Review №94

My wife and I experienced one of the worst customer service experiences we have ever experienced. Where we work we stress excellent customer service and return we hold this standard everywhere we go. This rating is focused completely in that regard. The cashier seemed to hate her job and in turn treated us very poorly. I am sure this may not always be the case, but thats all it takes. From here on out we will no longer visit away, because simply outh there are to many other places that actually commit to a high standard of customer service. Perhaps sharing this will help improve your commitment, but for us we will never know. I wish I could put 0 stars. Update, the store manager contacted me in regards to my one star review and offered compensation for the visit. He turned a really bad experience into a decent one. For that I give 3 stars.

Ka
Review №95

Im from out of state and was pretty impressed with being able to order food/drinks. The shake I had was amazing. Wish we had something like this in MN.

Ch
Review №96

Great food and drinks. Best deli ever. Only place open right before and right after hurricane Irma. Love Wawa!!!

Ch
Review №97

Falling apart tonight! Only offering Cuban and columbian?

An
Review №98

I have never been to a Wawa before as there is none in NY and they just recently opened one in Miami. I was very pleased with the sandwich, snacks and fruit smoothies I ordered. I love Wawa

Je
Review №99

I work near this Wawa and I come here almost every morning. The employees are always friendly and they usually have the best gas prices around. The breakfast burritos are huge and delicious!

Ry
Review №100

This Wawa location is very poorly managed. We waited 20 minutes for regular coffee to be made, as all that was put out was barely luke warm. There was only 1 poor lady assigned to this area, and she was 15 deep in a line of people waiting for milkshakes. There were very few employees assigned to staff a store this busy. We asked to speak to a manager while we waited the 20 minutes for Coffee, but were informed he was outside. By pure chance, we ran into the manager on-duty while checking out at the register. His name was Norman, and he barely listened to what we had to say, said thanks, turned his back to us and walked away. It was so unlike anything Ive ever experienced at a Wawa. This was the first time I felt as if customer service, coffee quality, and wait time didnt matter. Wawa corporate really needs to take a close look at how this location is being managed, especially since its right in the heart of Orlandos tourist district.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:6500 W Sand Lake Rd, Orlando, FL 32819, United States
  • Site:https://wawa.com/?utm_source=google&utm_medium=referral&utm_campaign=Location+Management&utm_content=MomentFeed
  • Phone:+1 407-248-1213
Categories
  • Candy store
  • Breakfast restaurant
  • Cafe
  • Convenience store
  • Cheesesteak restaurant
  • Coffee shop
  • Fast food restaurant
  • Gas station
  • Hoagie restaurant
  • Sandwich shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Prepared foods:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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