My experience at the campus bookstore was exceptional. I went to purchase my nursing uniform and the process was quick and easy. It was very clean and everything was super organized. Alanna was super helpful and guided me toward what i needed with ease. I also thought it was neat how much school spirit she had with her nails painted the school colors with the logo on it. I definitely recommend the west campus book store.

Terrible customer service. Placed four orders and never received any books. They don’t return emails, and don’t answer the phone! This is unacceptable Valencia!!!

Nobody answers the phone! They are there too someone accidentally picked it up and hung up on me. Im literally in jeopardy of failing my class because it takes forever to get your books!! I sent emails to everyone I can think of and still nothing! What the actual F is going on at Valencia?

My experience trying to buy a book this semester was horrible, nobody answers the phone, nor the emails and buying the book online does not work. What an ineffective staff.

Terrible experience. They took more than 2 weeks to even process my purchase. Because of the delay I had to cancel it, but no one ever answered my emails. It has been more than a month now and I am still waiting for someone to contact me because their phone always goes straight to the mailbox. They have terrible customer service. Don`t waste money or time with it.

Bad experience with the store

Not the best, I have to constantly double check their work to make sure I have the right versions of the books. They forgot half of my books before, and are very quick to say they don’t have it before they even check to see in the computer what book it is. Order online!!! Unless you’ve spoke with your professors about what specifically you need.

Terrible.... even more so now that its virtual. If you can find your material any other way, do so! Save yourself the headache and worry. Cant do the assignment when they havent sent my books ordered Sept 1, 2020 and NOTHING received yet....they wont respond to my calls or emails.

Worst customer service ever!

Nice staff, very helpful with new students.