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Publix Super Market at Southchase
12195 Orange Blossom Trail, Orlando, FL 32837, United States
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Publix Super Market at Southchase
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Al
Review №1

I am the GM at an apartment community. I placed an order at another location and there were some issues with the order the day of a scheduled resident event. The wrong order was made and the correct one could not be accommodated per the assistant manager. I wont go into details with the location, it is not important. What is important is I called several other Publix and explained the situation trying to get anything that would be available to pick up 6PM the same day. Asking a lot, I know! NO ONE would help us or even made suggestion for how we could make it work. I was lucky enough to have Rachel answer my call in the Deli at this location. I told her what happened and she made it happen. She got creative for items she did not have on hand to make sure my entire order could be fulfilled. She went the extra mile and I will NEVER go anywhere else. This is our Publix for every event moving forward, she saved our Halloween Party today and kept a lot of kids happy! We would have had to reschedule if not for her.

Re
Review №2

I am NEW to the area and this is the closest Publix. I have been there quite a few times and everyone has been great. Every time I am looking for something and have to ask they are always quick with the answer and yes they are correct. The check out staff either in the self or the regular line are quick and efficient. I will definitely keep going to this one. Thsnks

Ma
Review №3

I would not suggest using insta cart. Had my order messed up twice.then drove to the store to shop myself since our office was having visitors for lunch.a girl at the deli department said she would have the Mac n cheese made while I shopped 25 min wait and she would package it in a tray. So I said fine.well25 mins later I go to the dept.she left on break. A young man said oh its ready Ill get it for you in a min. He continued to pack out the rotisserie chickens then made 4 containers in a Styrofoam cup.very disappointed in the way it was handled. Publix is usually such a wonderful place to shop and Ill still shop because the quality of the food is awesome and its always clean. The bagger wad so pleasant. He even went and got me a 12pk of coke so I didnt have to leave the line.i appreciated his service.

Ha
Review №4

I Love Publix!! Great customer service, it is always clean, I get my prescriptions and always stop by the vegetables and bakery.

Ma
Review №5

Great for those who have shmoney to blow on groceriesPharmacy is excellentSubs are 💯😙🤌🏼

Ch
Review №6

Great got my Boars head Oven roast turkey for my cat Name Leonard Bernstein Bentley. He seriosly eats it and actually at feeding time he jumps on top of the frigerator. He is crazy about it. And if I run out Om Goodness. Better get to the store and very soon. He isalways loved it since he was a little kitty cat.

Jo
Review №7

This is one of our favorite Publix. Very clean store, definitely terrific staff. They know their store. Help Pharmacy techs also. Deli is the best. They have some products that are hard to find elsewhere. My favorites are horseradish cheddar, Cajun turkey and the rare roast beef! For my wifes birthday we had ordered a Hawaiian themed cake. Absolutely amazing.

Le
Review №8

Everything is very clean and very well organized. Great shopping experience.

Ma
Review №9

So much of the merchandise were in the wrong locations. Ie the $3.99 product was marked$1.99. Also alot of products were in the wrong sections.

Mi
Review №10

As the slogan says... Publix, where shopping is a pleasure. So goes the great team at Southchase. From the beautiful Marilyn in the Bistro, always cheerful Mohamed in the deli, Chris, sweet Patsy, the Customer Service desk team to the fabulous Cindy they all work together to make it a pleasure! We always look forward to our trips to Publix! Thank you!

Sa
Review №11

Friendly cashiers. Willing to go the extra mile!

Ak
Review №12

One of the nicer Publix supermarkets in Central Florida. The store is clean, organized and well stocked. The employees are friendly and helpful. They will help you find items you’re looking for. Check out was OK, the store was busy so it was a little bit slow. There is plenty of parking with easy access to the store.

Ma
Review №13

Clean nice stuff seafood department very nice people love it

Ma
Review №14

Allways very clean and organized. Full of products. Love to go there. Presentation great.

TH
Review №15

Staff was really courteous. You can see a genuine friendliness about them. Store is well organized, nice selection of hot meals and sushi...favorite part. Overall a great experience.

Jo
Review №16

Nice experience and very good customer service.

Fe
Review №17

Cant beat Publix on quality, selection and store atmosphere. The BOGO and special deals are pretty good. Customer service - when you have to send money via Western Union - can improve.

Dr
Review №18

This place is very big and it helped being so close to the resort I was visiting with my family. To my advantage they have transponders witch I needed so my traveling went easier.

No
Review №19

My fave place to food shop and pick up my meds. BOGOs RULE!

Er
Review №20

This was the strangest Publix Ive ever been in. The layout didnt make sense; I couldnt find what I needed. The fruit selection was also horrible. It was a good thing that I wasnt trying to do my whole shopping list the day I went here because I wouldve been screwed.

Ve
Review №21

Very welcoming. Everything is easy to find. Employees are friendly.

Br
Review №22

I have found the staff at this location to be particularly friendly. I feel the selection of home goods is more than the average Publix and we make use of the pharmacy frequently. The pharmacy is open late which is really convenient for getting prescriptions after work.

Ja
Review №23

You get the best service ever from the workers but the prices of everything seems steep. Makes it hard to shop here for a family of 4.

Th
Review №24

This is one of those “new and improved” Publix. Has a nice café to eat at, and all the best services of Publix supermarkets.

Le
Review №25

Service desk transaction...as always trouble Free and friendly associates.

Ke
Review №26

Awesome selection of everything. Store was super clean, stocked and staffed. They were all friendly and helpful. It was close to the house we rented while in town for a long weekend and loved it

Ke
Review №27

Kept well stocked and clean. Good customer service. Just a little bit pricey. However, the quality of merchandise is worth it.

Ra
Review №28

Place an order online @1:12pm I go ask @1:50pm and I’m told to give it another 15 minutes or so. What’s their priorities? Thanks Guys for my Lunch.

El
Review №29

It is the best place where I find fresh fruits !!! 😉😉The place is always clean and the protocols due to covid, it offers me security😷❤

Ca
Review №30

Very Clean, not that big but had alot of items. The cashiers where very friendly, fast check out, love Publix over all

An
Review №31

Thanks Wendys for a quick descent lunch.And thx 4 a for a great cashier. 👍

Sa
Review №32

This Publix is always a pleasure to walk into and shop. All employees are great, super friendly, and everything is easy to find.

Na
Review №33

Staff was friendly. Cashier was engaging and very pleasant.

Ed
Review №34

Very friendly clean& has everything I need, Excellent.

Je
Review №35

This Publix has be consistent with great customer service and support for the 15 years I have shopped here. Landstar Publix (Meadows woods) should reach out for some very needed pointers in customer service and customer interaction skills. Landstar Publix caused a horrible financial setback for my family during the heart of the pandemic. It has taken over a year and a half bc of there doing! To this day I cant get in to the details bc I get so emotionally distressed. Publix southchase 👍👍👍👍👍

An
Review №36

I know its a little pricey but really,you get what you pay for. Quality meats and produce and the staff is ALWAYS friendly and helpful. You can tell they like working there.Now there is someone constantly sanitizing your cart and basket! I love that!

Ni
Review №37

I appreciate how everyone wears a face mask! Theyre employees are very helpful and the store is always so clean! Keep it up!

Ch
Review №38

Its my neighborhood Publix. It is always evolving. Great place to shop!

Li
Review №39

The staff are always so helpful and kind. Very clean and I can always find what I need.

Al
Review №40

This is my hometown Publix. I have been going here for over a decade. Always clean and has the friendliest staff!

Mi
Review №41

Been going to this Publix for 20 years and love it!! I also spend lots of time driving in circles at their covered drop off location while I wait for my wife.

Be
Review №42

The store is always clean & custom service is great!

Do
Review №43

Nice clean store completely stocked.

Ra
Review №44

They had the same steak but with different price by $4.00 a pound in the same area and I asked the gentleman that works in the meat department and he said yes thats the price $10.14 lb ..so, I showed to the cashier and she tried to put me down and tap her finger in why this price is right so, she took me to this tall Hispanic MANAGER and he went to the meat department and told me that thats the price and that I can take it or leave it,🤨🤨👎👎👎so, after 15mins I told him that he can keep it👎👎👎this was the first time that I had a BAD EXPERIENCE IN PUBLIX 🤨🤨🤨

Ul
Review №45

It is a pleasure to shop here ... it is a clean place, with friendly and always helpful people.UR.

su
Review №46

Pretty good. Like the cousmter service. Didnt like months ago the cart pusher told me to wear my masks. Lord behold there NOT supposed to do that!!!!

Ro
Review №47

Great customer service, shelves are always full.

Pa
Review №48

My favorite place, always great prices

Dr
Review №49

Everybody here is very very nice very good professional the price very very high half racks pork ribs $18.70 I dont know maybe Im wrong but thats too much

sa
Review №50

Great place to shop! Really great sale prices!

Gi
Review №51

Offer variety and experience. Good choices for any age shopper

Le
Review №52

When I needed an ATM close by they had one right out in front how convenient

Sh
Review №53

Good place to shop and Delimany options.

Ol
Review №54

Love it. Big clan yeah

Cr
Review №55

Customer service is always good. Selection of produce is fresh and rarely bruised. They have good selections of meat. And I definitely dig their 8 piece fried chicken meal.

Ca
Review №56

This is my favorite grocery store.

Wi
Review №57

Covid compliant. Friendly employees. Always have what I need. Great place.

Jo
Review №58

Enjoy being in this supermarket!and always have time to get the food I like! Like the ultimate meat sandwich in deli! Thank you so much!100% delicious!

Fe
Review №59

Good prices...excellent people..

Ph
Review №60

You have Boars Head cold cuts always a plus always friendly

jo
Review №61

Good un very things that they have inside. Excellent

Ma
Review №62

Always love Publix. Bright, clean, good product and helpful staff

Ca
Review №63

Really good quality food!! Worth the price!!

Mi
Review №64

We take Publix over any other grocery store. BOGO is the best.

So
Review №65

Store is always clean and fully stocked. Love the variety and cultural food selection.

ma
Review №66

Clean, easy to find what I was looking for, friendly employees, and in the checkouts the young man was very nice and engaging. His name is Darwin.

li
Review №67

Alwas perfect.

Ma
Review №68

Had gone to have Covid vaccine at pharmacy. Clean store... Polite employees... Great experience.

Er
Review №69

Excellent location and excellent customer service. Should not be a surprise for this area.

St
Review №70

Prices are almost double that of WalMart. l only shop here for the buy 1 get 1 free.

De
Review №71

Very helpful employees love that they have more selections than landstar Blvd Publix.

Be
Review №72

Didnt have a few items. Prices are expensive. Staff is nice though.

St
Review №73

This is a slightly older Publix, but it is clean and the staff is over the top friendly.

Ni
Review №74

They have the best steak 🥩 and lots of other great food

Ro
Review №75

Well run grocery. Register lines a little too backed up on a Saturday afternoon. However most registers were open and employees hustling.

Ti
Review №76

It was ok I am from Philadelphia we dont have a Publix

al
Review №77

Very friendly and helpful staff.

Yv
Review №78

Store very clean staff very helpful great job.

Ro
Review №79

Everything you need, at good prices!

Pa
Review №80

Excellent service front Mr Melvin.

Ru
Review №81

I usually shop at Publix because the stores are clean and they clean the carts BUT this afternoon I was very upset. I’m a 61 ye old Diabetic and my husband has chronic heart failure. With the daily increase of the corona virus in this state I don’t understand why they are letting people walk thru the store were no masks. 2 younger (in their 20s) people at the customer care window and an older couple in the fresh fruit section. I brought to the attention of the 2 employees in vegetable section and they looked at me like u was in outer space. I asked a cashier and she said she she couldn’t do anything because she was a simple cashier but to bring it to the attention of a manager. I asked another cashier to get a manager no one ever showed up. As I was walking out of the store I asked a manager if they were allowing people in the store with no Masks and he said they try and are usually told at the door but apparently no one told them and most of the employees were nonchalant. I will probably not be shopping at this Publix again. I brought to the attention to 4 employees and a manager. Nope no more.

je
Review №82

Like always the staff is super nice and professional the prices are reasonable, clean, following cdc guidelines kudos Publix crew 👏 👌

Mi
Review №83

If you looking for something...yiu will not find any help...

A.
Review №84

Good clean nothing wrong with it

Al
Review №85

You just cant go wrong with Publix.

Ga
Review №86

The bread is my favorite!!

So
Review №87

I noticed that at deli department they have been giving better service. They are notIgnoring you. But your green wise turkeyis not very fresh. I will not be buying thatfor now. Otherwise its my favorite placeto shop.

Ca
Review №88

Great! My register person today told me about a BOGO deal I had missed. So, I got two small pies for the price of one! Its a good day, hahaha.

Wi
Review №89

Very clean and well stock store excellent location

Jo
Review №90

Great place to shop.

Fe
Review №91

Always great quality products awesome support

Iv
Review №92

Always great findings and service is superb 👏

Ca
Review №93

This is the WORST PUBLIX IN South chase. They never have your deli sandwich when you order and the service is TERRIBLE

Is
Review №94

Love it always fresh

J
Review №95

Its Always A Pleasure!

Ad
Review №96

Clean n excellent service

El
Review №97

The staff is very helpful and awesome!

r
Review №98

Beautiful store. Friendly staff. Very open design which makes it a very pleasant place to shop.

Jo
Review №99

Great sandwiches from the deli and coffee was great too

Bu
Review №100

Great experience.....awesome staff

Information
100 Photos
100 Comments
4.5 Rating
  • Address:12195 Orange Blossom Trail, Orlando, FL 32837, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 407-816-0884
Categories
  • Beer store
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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