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Publix Super Market at Lake Cay Commons
9930 Universal Blvd, Orlando, FL 32819, United States
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Publix Super Market at Lake Cay Commons
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So
Review №1

One of the nicer Publix stores in the area without the traffic and long waits of the others. This is probably the best Publix in Orlando with the best customer service. Its too bad tourists get better treatment then the actual residents that shop at all of the other stores regularly. It seems with the higher prices that there should always be more cashiers available or starting to add self check out lanes if you dint want to have the necessary amount of cashiers to avoid having 4 or more people in check out lanes. Shouldnt have to come to this location to constantly avoid that. Lets focus more on convenience for locals instead of tourists. Locals do more regular shopping and should be treated like they do.

Ha
Review №2

They had a wide selection of high quality ingredients and foods that are difficult to find at other stores in the area. They had good customer service that definitely stuck out aswell. There prices are higher than other local shops, but the place is worth it. 5/5 would recommend.

Ge
Review №3

We took advantage of the calm and sunny weather to get a few food items to get thru the remainder of this week, during our vacation, plus my wife likes shopping at Publix stores. A very clean and well stocked grocery store.

K3
Review №4

The manager Kristy was extremely helpful, I wish more were like her. (Last minute chicken wings, she saved the day) KUDOS

So
Review №5

Nice and clean and 3 minutes away walking from we stay. Love it

Ma
Review №6

I absolutely love this Publix location! Although the prices are higher, the staff and the cleanliness make it worth it. Cyndi, in particular, is always so welcoming and fun to talk to while we are checking out. She always remembers us even when we are not in her line and she goes out of her way to say hello! This location is very well maintained and has an exceptional staff that make it a one of a kind place to shop! I truly feel apart of the Publix Family.

An
Review №7

I showed up with my girlfriend around 8:30 pm, a couple weeks back, looking for some quick subs to eat. A family of four were in front of us at the sub counter, and there was one employee putting away the cold cuts in the deli proper. A few minutes went by before she said someone would be with us. Then a few more minutes went by before she said someone would be with us. A different employee came out and stood in front of the sub counter before putting on a cutting glove, picking up a knife, and then walked into the back.After ten minutes of waiting and receiving no service whatsoever, we decided to grab a couple six inch sandwiches and a bag of chips because we couldnt receive any service whatsoever. Ill never come back to this Publix.

Ja
Review №8

If youre familiar with Publix, this one lives up to that standard. Clean, well organized store with reasonable prices. Staff I have interacted with are unique, but they get the transactions done, which is mostly what I care about. Due to the location, Im sure they have a much more variable customer base.

Da
Review №9

Always s clean and well stocked with a generous variety. Looks of check out options. Always shop there when Im in Florida and there is a store available.

Da
Review №10

Very clean and well stocked. The employees are great smiling, singing to the songs playing and really helpful. I love that Publix has a lot of bilingual employees. It makes it much easier to shop.

Ed
Review №11

Pretty standard Publix. Our sub sandwich wound up on white bread, but other than that was fine. Usual cleanliness and extensive selections. Highly recommended. Convenient location. Staff were very good.

LA
Review №12

Great place to shop. We were from out of town, and the staff made us feel welcome, were friendly and helpful. Good selection of items. They know fruit. Good selection of fruit and nicely presented. Good grocery store for sure.

fa
Review №13

Great store! First visit. Not busy at all at 2pm on a Tuesday. Quick n easy checkout. Very clean. Organized. Well stocked. Very friendly helpful employees.

Ke
Review №14

The deli is poorly managed. Long lines. Waited in line 25 minutes just to fine out they was out of chicken tenders. Then I went to the hot case and that chicken was fried until it was unrecognizable.

Bo
Review №15

Clean and had everything I needed. But still prefer Publix in Williamsburg Downs. Cheaper.

Bi
Review №16

Beautiful store inside, fairly new, only a couple years old. Great shopping location for the many tourists & locals alike.

Te
Review №17

Its a Publix that you can load up on bottled water and Gatorade to put in your hotel rooms fridge. Service is friendly as is to be expected by Publix and its location by all the hotels on/by International Drive is great!

Ja
Review №18

Very clean, nice staff and lots of options to buy of course. Saw that one of the Publix in town had a donation bin for collecting supplies for one of the local animal shelters, love to see businesses working to help the community. Big selling point for me.

Sa
Review №19

Clean store; helpful and knowledgeable staff. I enjoy shopping here.

Jo
Review №20

Store is clean. More help needed in deli area.

Ca
Review №21

Dirty publix,,the hot food area is messy,,I got a italian sandwich and the lady cut the tomatoes so small like she was preparing a salad, first time I have seem that,,and I grabbed a small container of fried schrimp. BAD BAD,, probably it was sitting there since 7 am this morning. Nobody bother to remove the old items. Not coming back,,the city should close down this place..and fired the store manager. Which by the way he was taking a nap in his office.

Ge
Review №22

Nice store. Very clean and well stocked shelves. Everything was very neat and straight.

Ge
Review №23

Great place!Great service!Great people !

Sh
Review №24

I love publix any where I go .great management and great experience always 👌

Se
Review №25

Excellent Publix, very clean and staff is always helpful. This one is a close to the Orange County Convention Center. Blessing for tourists, can get a bit crowded on weekends. This one also doesnt have a pharmacy, but a short trip to the next closest one and your good.

Ni
Review №26

Were here on vacation and didnt want to go to Wal-Mart because it was so crowded. Publix was on the route back to the resort. It was quick, easy, and very clean. I picked up the items we needed and were on our way.

Le
Review №27

This employees at the store are always friendly and courteous. I mostly deal with the deli and service desk. Never a bad experience.

Ch
Review №28

Usually a great go to spot when we got town. But the shelves were kind of bare for necessities this time. Guess we were late to the party this time. Lol. We would still go back to this location. Very friendly staff.

T
Review №29

Clean, fresh ingredients at the sandwich/deli area and very kind staff!

Da
Review №30

Great atmosphere, very helpful staff, and was able to find everything I need. Like all Publix I will be back for my shopping needs.

Su
Review №31

Clean and spacious. Friendly staff.

Je
Review №32

It was okay. Waiting in line for sub with one person in front. The customer was getting multiple sandwiches with one employee. Another employee was busy making OLO sandwiches. Im okay with waiting but employee should show a sense of emergency with OLO. Not shuffle their feet. Also my sandwhich was made with Publix brand meat and cheese and was charged for BH. Fourth time this happened. Check the prices cause they over charge you.

Ra
Review №33

Deja, the customer service manager, was extremely rude. She was reluctant to help me with an item and provided poor customer service. Won’t be coming back to this location

To
Review №34

Publix is amazing, best Subs ever! Great prices and service. Where shopping truly is a pleasure.

Je
Review №35

First time in this store clean and stocked up VERY few people when we were there.

La
Review №36

Such a great Publix! Always friendly staff and very clean.

jo
Review №37

I came in from out of town staying for a few weeks and I am so glad I found this Publix. When I first arrived I went to Walmart and that place was a zoo. Packed full of people not wearing masks and all over the place. Publix was a complete 180. The store was not crowded, I was able to find everything I needed, everyone was social distancing and doing the right thing and the workers were on the ball making sure everything was clean and everyone was safe. Everyone was so nice and I cant wait to return.

de
Review №38

Awesome. Everything about it. Extra clean, organized, some organic foods, best crispy, non- greasy fried chicken. Returned spoiled fruit one time & I received a card with the amount of credit, no problems at all. Employees consistently offer help readily & help with a smile if requested..best customer service Ive seen practically anywhere! 5 stars for Publix!

Cl
Review №39

Very pleasant experience. Publix really is a pleasure.

ki
Review №40

The delly produce and meats are the best and bogo is great (by one get one free )

Ro
Review №41

Always fabulous. I love Publix. Very friendly staff.

Re
Review №42

Very friendly staff, okay prices. Store was clean and organized.

Je
Review №43

Nice store. Helpful staff. Was great. Not as many people as the other Publixs.

av
Review №44

Nice and clean store but every time that Im going to this location that have big line taking least 10 minutes to buy something

da
Review №45

Great customer service top-notch

Bi
Review №46

Every Publix I visit is usually run well and the items are attractively displayed. This one is no different.

wi
Review №47

Well stocked considering 3 weeks of volleyball national families stocking up.

Ja
Review №48

Clean supermarket. Large variety. Helpful staff.

Ti
Review №49

No different from any other Publix. Prices are still the same.

st
Review №50

Very clean store friendly staff! Awesome sales! Love publix!

JO
Review №51

Lucky Place to Play Lottery$$ I love Plantain Chips by chiffs,Publix in this Location is right by International Drive and is a Nice location,Easy in and out to where I work,I always look forward to their famous Buy 1 Get 1 Free items I would normally Buy alot Thanks Publix!!

Sh
Review №52

Friendly staff, great variety, clean store, reasonable prices.

Ch
Review №53

Great location 👌🏿clean and organized, with amazing staff👍🏿

An
Review №54

Always excellent customer service. I drive 16 miles out of my way passing 4 Publix stores to shop here just for the pleasant customer experience.

El
Review №55

Clean, polite, well organized and had helpful staff.

El
Review №56

I had never been to a Publix that had a full aisle (meaning both sides) of Disney products. Shirts, PJs, stuffed animals, key chains, cups ...... perfect for last minute purchases. Otherwise, its a clean store with friendly employees 😊

Ca
Review №57

Everything you could possibly need! Prices should be lower though😁

Ge
Review №58

Good hot food, easy check out.

Ap
Review №59

My local publix is awesome. Shoutout to Willie for always having a smile

Jo
Review №60

Wow so much to say. Well organized, staff were all super helpful, easy to find someone to help, good prices. Best super market experience of my life. Seriously. What a weird adult thing to say.

Ky
Review №61

Never been to a Publix before. It wasnt very special. I was underwhelmed.

Ab
Review №62

Great location, its never crowded. I usually stop here on my way to work to pick up some scratch offs and lunch. Sushi is always fresh and now that subway closed Ive been trying publix subs and theyre actually good. Staff is always ready to help and pay attention to their guest. If they see you wondering around looking for something, theyll ask if you need assistance. Great store!

Ke
Review №63

The staff here are very friendly and the store is always clean and well stocked. This store lives up to the Publix slogan.

Ch
Review №64

Not enough help at deli meat counter? The one guy kept telling me one minute several times! Than I walked away!

Ge
Review №65

Very good SERVICE Very good Price Very good Food Very well Soda

Ty
Review №66

Absolutely disgusted at how they are handling the mask policy for Orange County. The amount of people without masks on or on incorrectly in the store is an absolute safety hazard. Just because you want the pandemic to be over does not mean it is over. This is why I will choose to shop at other grocers instead. I do not feel safe in your establishment.

Ca
Review №67

Great selection and clean store with convenient, late, hours.

Ri
Review №68

They have easy grab n go.

Jo
Review №69

My first time in a Public and I was impressed.

Fr
Review №70

Great selection friendly staff

De
Review №71

A little pricey. Very clean and the staff is very nice and friendly

Lo
Review №72

Convenient and prices are pretty fair.

El
Review №73

Poor customer service. Will drive further out to another grocery store.

Sh
Review №74

I drive further away to go to this Publix. Usually not as busy and all the workers are awesome

Mi
Review №75

Great, clean store. Really good bakery!

pi
Review №76

Looking forward to you guys opening a fresh salad bar

Er
Review №77

They have the best bathrooms and the best sandwiches which comes first you never know

Jo
Review №78

This is really a premium store. Sometimes it gets pretty congested but a very clean store with exceptional staff.

Gl
Review №79

Awesome customer service. Always get greeted with a hello and a smile. Clean and large size store with large variety of selections. One of my favorite ❤ to go to.

P
Review №80

It has everything you will find

Ye
Review №81

One of the best agoraphobia, neat, clean, friendly, grocery stores.

Mi
Review №82

Absolutely Awesome store!

Gu
Review №83

I love the chicken tender sandwich.

ma
Review №84

I love this place, prices are a little high, but so is everywhere else. Always clean.

Ma
Review №85

Better take your wallet in real expensive

An
Review №86

Nice and clean store with fresh produce and friendly staff

Am
Review №87

So clean and everyone was so nice

Al
Review №88

Always has everything Im looking for

Gw
Review №89

Always have everything I need!

Su
Review №90

Very clean. Friendly associates.

Su
Review №91

Clean store, everyone is kind and helpful.

Jo
Review №92

Always on top of there game!Im a publix guy for life.

Ma
Review №93

Beautiful store. Staff is very friendly. I enjoy going to this location.

Jo
Review №94

Every week I have no issues shopping at this location. People are very friendly

Ar
Review №95

Subs are the best customer service awesome

Ch
Review №96

Very nice store and selection of products.The one issue I saw was the cashier did not seem to know how to handle a transaction paid with a smartphone app. Maybe more training for the cashiers would help. She could have called for a manager if she was not sure instead of just saying the transaction was not processes when it was.

An
Review №97

Clean and well stocked!

La
Review №98

Watched a manager watch a man with no mask check out and said nothing. confronted him about it and he also said nothing. go to this publix if you don’t care about staying covid-free

Si
Review №99

Nice location. Lowkey

Gr
Review №100

Excellent staff. Young man at deli made me a nice sandwich. Other gentleman helped me find a few things and had a friendly chat.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:9930 Universal Blvd, Orlando, FL 32819, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 407-996-8400
Categories
  • Beer store
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • No-contact delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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