Been taking my cars here for years now, so far so good, no complaints!!
Good local Auto Repair establishment.Fare prices and down to earth treatment.Treated with respect, work done in a timely manner.
Our Business Most Qualified Security Professionals LLC. has been going to Castillo Auto Repair for years. They are honest and they have done an amazing job on all of our fleet vehicles. We do not go anywhere else to get our vehicles serviced.
I had heard many good things about this place. I took my SUV for a oil change and dianostic car testing and check the tansmission fluid.also for my elctric window repair. The charge waS 230.00 dollars. #1) I was never given a printout of the dianostic testing or told the results. #2) I was told that I needed a part ordered for my windows.This was on June 5th (Saturday) . I repeatedly ask the office manager - if she was going to order the part- the response was always yes, yes, and I will call you Monday about the part -well it is now June 9th and still no phone call. #3) I was never told if transmission fluid had been added or if the transmission needed repairs. These people are sketchy -absolutely no communication about my SUV- they basically charged me 230.00 for a oil change- customer BEWARE!
Fair price great work communication on point. Highly recommended
I cant say enough great things about this business. Reliable, reasonable and excellent customer service.
His prices are fair and he stands behind his work
Professional, affordable and fast Service.
I wouldnt take my cars anywhere else. This is by far the best auto mechanic around. He is fare, reliable and very honest. The customer service is impeccable. Highly recommended!!!!!
Dude is honest and fair.
Reliable, courteous, nearby, reasonable prices, all around good place to patronize.
The most honest and fair place to take your vehicle!!!
Very pleasant!very professional!Very efficient !
Everyones nightmare! This business lost the keys to the car then took a month to replace them with locksmith, also the repairs made to car still has problems. Very irresponsible business ran by husband & wife...
Excellent service 👌 and reasonable prices!
Great prices good work
Great mechanics! Been using them for years and Ive never had to return for the same problem because they actually find the problem and fix my vehicle once and for all. I love this place!
Super fast, friendly, professional and affordable!
Mechanic is a very professional, dedicated person with many years of experience. Needed a CV replacement. They got my car in and out very quick, I was extremely happy with the service and price. Mechanic left the replaced part so that I could see what was replaced. I told him about a noice coming out of the front axles that Ive been hearing for years and that other mechanics have checked, he immediately placed it on the lift, found and fixed the noise in less than 15 minutes. Very Honest Person!!
Amazing prices!! I shopped for prices on a clutch and flywheel replacement. They offered me almost half of what all other places charged around 800 to 1000 for! Also, same day repair, cant go wrong! I used to always hire mobile mechanics for big jobs,but now Ill go to them.
Always honest n guarantees the job!
Worst mechanic in Orlando. They charged me a lot of money to install brand new radiator they never put a cap on it. They also did my engine seals and spark plugs. Thought the job was done right I went to Tuffy about 6 months later for simple oil change and checkup, they found no cap on my radiator, my engine seals were done wrong, my spark plugs had oil in them. Huge mess I went back to them they gave me a hard time and got mad at me because I was upset they did a poor job and I paid so much. This was about a year ago I just went to get a water pump, timing belt and engine seals with a friend that works for Toyota 12/16/18 and to my surprise he said whoever did the engine seals did a bad job. They put used parts in my car, left oil leaks, put silicone sealant instead of the proper one. I spent $1000 and had to return the car and they still didn’t do the job right. I wouldn’t trust them or refer them they practically stole my money and half way fixed my car. I just spent another $600 to fix the job they were supposed to do right... never again please be careful
Great place great service awesome prices for car repair. I would recommend him to anybody and I just moved here from pa
Very Friendly, reasonable prices,My car was ready quickly!
They are great mechanics and warranty their work. The owner and people that work there are respectable and friendly. I recommend their work!
We have been going there for many years and have always received excellent service and great prices! I highly recommend Castillo Auto Repair.
Willie has done a great job of maintaining my vehicle through the years. Elizabeth is always very friendly when Im checking out too
Just had a really nice thing happen here. A cone damaged the bottom of my car and was affecting my driving. This shop was the first I encountered and William was so kind and patient to take a look at it and help fix it quickly. I wish I lived closer to come here more often! Thank you William for the random act of kindness!
Wow. What a great experience! Never even thought of a wonderful car repair today. You guys made my day and I highly recommend your business!
Been coming to Castillo for many years and I always recommend him to friends and family. Well priced and honest which is hard to find. Highly recommended!
First time here. Very good job changinng my wheel bearing. Fair price an very fast service. Recommended.
I wouldnt let anyone else work on my car Jeep or Truck except Mr Castillo he is very professional personal and Trustworthy. If you dont need it he wont sell it to you!
Great honest mechanics here they dont lie or try to add more work to your bill Ive been twice and will always return if I need anything done on any of my vehicles, they can get busy so try to call ahead or make an appointment.
Quality work reasonable prices good additude..
Ive been coming to this place for years. Very honest, affordable, fair, honest, and work done right. I recommend this place to anyone.
Good services and people!
I bring both family vehicles here. Great people, great prices, and very reliable.
Live my mechanic...this olace is fantastic.. He gets to the point and shows u and educate u on what he did for the vehicle. All 3 of us at home always take our vehicle to Castillo.
I was about to catch a flightnout of Orlando international, when my car broke down. I called this shop and told them that i was about to fly out, but would have a tow truck drop my car off. They agreed. Next morning, their very professional receptionist called me and told me that the starter had gone bad. I told her that the starter was changed by my mechanic less than 6 months ago. She asked me for the phone number for my mechanic. A few hours later she called me, told me that she was able to swap the starter under the warranty and that I only owed for labor. The people at this shop are very honest and will always recommended. Thanknyou for the help.
I cant fathom why anyone would write a negative review of this place. I have taken my car there for over three years since moving to Orlando because of rave reviews by word-of-mouth. I cant fathom bringing my car anywhere else. I have a 2000 Infiniti I30, which is mechanically the same as a Nissan Maxima, and I could not be happier with the with the way he has taken care of my baby. Most, if not all (Id have to look) of the parts he has replaced are warrantied, so I have additional peace of mind there. I have NEVER been overcharged. If anything, I feel like Ive been undercharged a couple times, because his pricing is more than fair. He is an honest mechanic who has NEVER tried to overcharge me for anything. If you are looking for a reliable and honest mechanic, this is the place!
Has been very professional and helped me every time I have had work done. Would recommend them to anyone!
All the familys vehicles are service in this shop for years now. Always reliable, super low prices compared to others and always there when needed. Would never take our cars any other place.
Super nice people and good honest work
Only the Absolute Best Mechanic in Florida
I used to love this place and didnt put much thought in the negative reviews...Until I started experiencing the same things. I went in this weekend for an oil change and a tune up and less than 24 hours later my car locked up and spilled gas all over the street. I had to pay to have it towed to Castillo. No one called me this morning, I had to call them and at no point were they even the slightest bit empathetic. I asked if I would be reimbursed for the tow and was flatly told that they didnt make the part so its not their fault. REALLY?! That has got to be the worst customer service ever. They forgot 2 spark plugs on my boyfriends Mustang, theyve put my timing belt on wrong which caused my car to vibrate so hard at idle and we still gave them a chance. Never again. Do yourself a favor and save the headache and take your car somewhere else where you wont have to bring it back the next day.
I have always had good luck with this shop.try the prices some where else and you will see a couple hundred dollars difference i know been there done that.
DISHONEST Business went here a few years ago and they quoted me a price verbally and promised to do work. Then they adjusted the worked they quoted because it was too difficult for them to do and charged me $35 dollars for an oil change and tire rotation when it was originally $75 with fuel filter change labor. Never ever will I trust them again. See the other reviewers as I am surprised this place is still in business. It seems they are targeted with their deceptive business practices.
We have been servicing our vehicles here for several years, from minor to major repairs. Refreshing to know we have a trusted and honest facility who is always available to assist us.
Honest
Great service, awesome people!
The best car guys in South Orlando, always quick and professional.
Very honest mechanics!!! Love the costumer service!!!!
Ive been using this shop for 9 years on all my vehicles very honest man never over charges and great fast work ... and will not charge unless problem is fully fix. ..
Honest work, honest price and great warranties! Thank you.
Pretty good just a little pricey
Great service, wonderful prices
Love willie and his honesty
My go to mechanic for over 10 years.
Not the nicest people.. very rude!!!
Great mechanic and better person.
Straight up honest and fair.
Mechanic didnt tighten the screw on a positive side of alternator cause my wife to lose a full days work the office said to me I would have to bring it back at least three times because its a Remanufactured Alternator that I bought brand new from autozone that was ridiculous
Reasonably priced.
Great service always
Quoted a rate for work on my moms car engine. Then a week after waiting he almost tripled his rate. He ended up keeping her car since she could afford the price hike. Would never refer anyone.
Nice shop
Charge TOO much.
Bad manners not keen to help unprofessional lady and sir. Besides they never have availability as if one were not going to pay them
VERY SERVICE AND ATTENTIVE. THANK YOU😀
Bad place the lady who attends sent me to change the room myself besides being rude I do not recommend this place
Best place nice person then help me ..a spectacular place wonderful people a year ago I visited them very serious and very professional..my respects thank you for your help God bless you .............. .............. God bless you thanks
Terrible mechanic charged me 371 pains and left me with the problem and what he did was damage something else now I have no air because of them
The best mechanic God bless you
Great service
You can do business reliably
Professionalism
Pine trees