Ive been to many different MB dealerships and Mercedes-Benz of South Orlando is by far the best Mercedes-Benz dealership Ive ever been at. Everyone was so accommodating and nice, especially my sales advisor, Gary! It was my first time buying a car and he was super personable and helpful. It was a very smooth process. Its amazing the amount of perks and benefits you have with buying from this dealership and I love that its black-owned and the relationship they have with so many small businesses around the area. Will definitely recommend this place and hopefully visit soon when Im in town. Absolutely wonderful experience :) 100/10.
I have purchased many cars from dealerships from California to Florida. Mercedes Benz of South Orlando sets the bar high. From the receptionist to the final drive off of the car. Racine was AWESOME! She has your back and will get you the best bang for your buck. Very knowledgeable and you can tell she is there to make sure you have the best experience. I highly recommend them for your next vehicle purchase.
I had a great experience buying my first Car, Corey helped me through the whole process and was very nice. I recommend him 10/10 and miss Nancy from financing. I didn’t had idea of how to even buy a car but thanks to them I have my car !!!If you are as lost as I was make sure to personally ask for them :)
Great service! Everything was made very easy, all I had to do was drop my car off. My Service Advisor Paul made sure I had a Lyft back home, it arrived within minutes to pick me up. In addition, my car was delivered to my home when the service was completed. Again, super easy! Great service!
The service that I received from Victoria Harvey at Mercedes Benz of South Orlando was awesome. She went above and beyond to make sure that I know what I need and what to do. If it was possible to give her six stars I would but five stars is the max. The world would be so much better if we had many more Victorias on this universe.😀👍⭐⭐⭐⭐⭐⭐
I was extremely satisfied with the service provided throughout my car purchasing. My sales representative Jorell took his time, he listened to what I wanted, along with providing great feedback. My finance agent Joshua did an outstanding job. I was not satisfied with my interest rate and he went above and beyond to get me well below where I wanted to be. I will definitely recommend anyone who is looking to purchase a Mercedes-Benz to visit the south Orlando location, you will be pleased with the service.
Upon arrival..we were greeted very warmly by Chris the service technician and the Service Advisor Paul who then explainedwhat the service needed for our suv. Paul made all arrangements for our transportation back to our home and then for our return to the dealership. He was very pleasant and professional and we were very comfortable working with him.
Adam received me at the service entrance and came running as soon as I pulled up. Asked if I had an appointment and was extremely friendly and attentive. Mercedes Orlando is now 24 hours and my appointment was for 9:30. By 10:30 they had finished and provided complimentary car wash.I highly recommend Adam and can’t say enough good things about him.
Always a pleasant experience except the service just takes too long. Over 3 hours for a scheduled oil change!But besides that, the service and people are always great!Victoria helped me and was great!
First time Mercedes-Benz Owner and I has such a great experience with Mercedes-Benz of South Orlando! James was amazing and even willing to come in on his day off to get my car ready! I cannot be more please my experience at this dealership!
Austin and Yvette (or Yvonne…I’m terrible with names) were fantastic. Austin was knowledgeable and not pushy or aggressive. He was helpful and understanding. He listened and explained and facilitated a sale that fit my schedule. We test drove one day, I made a deposit and secured the vehicle a second day and did the finance/delivery a third day. Never once did he give me that “if you don’t do it all right here right now the car won’t be waiting for you.” I believe he trusted I was serious once my mind was made up and I trusted him to do right by me. I had to bring my 5 year old along for the process today, and the whole dealership was wonderful and accommodating. Doing paperwork was actually enjoyable and as many questions as I had, I never got an impatient response and never felt rushed. If anything, I feel like I gained a friend.I can’t say things were perfect thereafter but I can say that that as nothing in life is, the recovery was well done and I felt like oh purchase mattered. I would 10/10 recommend not only the dealership, but the specific associates i encountered.I should also mention that the gentleman who sits at the front of the entrance behind the desk recognized me when I returned. Things like that matter. I look forward to my experiences with the dealership in the years to come. They have a customer for life in me!
Adam made my first visit at this Mercedes location smooth and efficient. I will definitely be coming back for all my Mercedes needs!! Extremely satisfied customer……..
I used to drive through this dealership whenever I took a trip to cheesecake factory at the mall across the street. I have been in love with the Mercedes brand since I was a child and this Wednesday night I was able to purchase my dream car at my dream dealership. It was truly an awesome experience from start to finish. The quality of these cars are unmatched. Give this place a try before you sign your life away on a toyota or Nissan. Life is too short to be driving boring cars. Blessings
Robert Coleman made this an amazing experience for me and had my best interest as his first priority. I am forever grateful and will come back for my next upgrade!
We had an amazing buying experience with Gabriel at Mercedes-Benz of South Orlando! Easy to work with, quick and clear communication, no hassle and very attentive.We would reccomend him as a sales consultant and this office to anyone that can read this review and beyond! Family, friends and strangers alike ; Gabriel is your man.
I’ve wanted a C63 AMG coupe for sometime and would periodically check Mercedes-Benz’s website for CPO vehicles. I saw Mercedes-Benz of South Orlando had the car I wanted with low mileage. The price was below comparable vehicles throughout the US. I called and was immediately assisted with holding the vehicle since I reside outside of Florida. The entire staff was very attentive throughout the process. Sales rep Corey, finance manager Yvette, and product concierge Thiago all exceeded expectations. They made the purchasing of a vehicle a pleasurable experience. I highly recommend this dealership to anyone looking for a dealership that values it’s customers with excellent customer relations.
I HIGHLY recommend Mercedes-Benz of South Orlando! Justin, Tom and William were all outstanding! I have never bought a car with such a smooth process!! They made sure to answer all my questions and take the time to continuously follow up with me to see how the car is and if I had any questions. Definitely buy your car here!
My experience with Victoria was unpleasant. I called her twice and left detailed messages. She answer neither of them. When we met she didnt even mention them. Also Ive gotten unsolicited calls from the dealership about trading or buying a car. I hadnt expressed any interest in doing so. Also I wouldnt buy another car from this dealership because of the way I was treated by the sales staff !
Awesome dealership. Kyle in sales and Yvette in finance were both terrific. Will recommend highly to any Mercedes buyers,
By far John Montoya is the best financial person in all Mercedes history! He’s sold me two cars already with sales associate Kyle Corbin! Both men are great to work with and make buying a car fun and effortless! Best dealership in Florida!
Worked with Racine this morning and was such a pleasant experience. Not a fan of the sales process but she made it fun and simple to buy. Highly recommend.
Corey Toombs helped me with the purchase of this car. Worked all day Saturday, provided me with requested information. He was super efficient and respectful of my time. Would absolutely work with Corey again on other purchases.
Gary and RJ were great. Made the deal happen, and quick too. Such a difference from the other dealerships we went to. MB Life!
My only gripe is how difficult and far in advance you have to schedule an appointment, especially during the day. Ultimately, I ended up booking an evening appointment. However, once addressed, service is very friendly and prompt. I had a quick turnaround time and my advisor was very accommodating to my requests.
I definitely did not expect this from this store. No greeting no smile. I booked my appointment upfront yet they did not have a sales person for me. After a while I was with someone who absolutely knew nothing about sales. He didn’t know if they had vehicles on inventory. He gave me a quote that is 3x than actual price. I told him I’d pass for the offer he made and he said “okay”, he did not try to convince me nor make a better offer. To me it looks like he doesn’t even like his job. I’m not sure how you guys meet sales target with this behavior?. If you meet the target the only reason I could assume if because of vehicle shortage and not because of your skills.My brother owns C class and I know how much he is paying. Total waste of time and I suggest not to go here.If the manager time to reply to every single post why doesn’t he spend time on training his employees ?
Great job by my Service Advisor Tony and the entire team at Mercedes-Benz of South Orlando. I needed 2 tires replaced and they got me in within an hour of my call for help. I plan to be a loyal customer for a very long time.
Paul was amazing, made the process smooth, quick and easy. I called and spoke to the front desk and I cant recall his name but he was also very helpful and called me back to follow up. Chris the service Manager is also amazing, always very helpful. This Dealership definitely has a great group of people working for them.
Robert and his team are the best !! They make you feel like family and are very welcoming! Definitely choose them when buying a car ❤️
If you are looking for the VIP experience leasing a M Benz, Thomas L from Mercedes-Benz of South Orlando is the guy and the correct dealer. I had the opportunity to lease Mercedes Benz not only in Orlando, in other states, and these guys are the best, hands down. Service, from the day we placed the order to the day they delivery the car and spend almost 2 hours to explain all the details on a 2022 GLS450, was amazing. Keep the good work, this is old school premium customer service.
I recently had a situation which required my vehicle to be towed to Mercedes Benz of South Orlando. Yannile and Ashley, from the dealership, were extremely helpful in making arrangements to have it repaired immediately. I hold these two in very high regard. They make up what I consider to be a world class team focused on customer needs.The negative aspect of this issue was trying to get the towing service (contracted by Mercedes Benz Roadside Assistance) to act. After waiting four hours, they contacted a second towing service. After waiting over five hours, the vehicle was finally delivered to the dealership. This, folks, is NOT acceptable. This is something Mercedes Benz Roadside Assistance needs to seriously address.
Robert Coleman is the absolute best! His assistants go over and beyond for you to make sure you are happy throughout the whole buying process. Nancy is also a loving and patient woman. The whole staff is just a big family and they really do everything they can to make you feel apart of that family!
Service Team did a great job. Had B Service and tire replacement. Adam my Service Advisor was wonderful. The team overall was exceptional. Willing to jump in and help Adam to make sure my experience went smooth. Will definitely continue to service my vehicle there.
Got a car with Justin! He was VERY nice and very helpful. If you looking for a car definitely ask for Justin.
Thalia was great in making sure I was comfortable with my purchase. She was thorough in explaining offers, features, and services. She did a great job!!! RJ in finance explained the breakdown and final details precisely. Nancy in financing did a thorough job as well. This dealer has a great team that will leave you satisfied when you walk out in your new vehicle. I highly recommend them.
Justin Carrion Is A Car Salesman of Integrity No Pressure Tactics No Gimmick Just Old Fashion Clean Honesty (Real Talk) All done over the phone
I had an awesome experience buying my 2022 Gle 350,Justin was very good and professional. He went above and beyond to make the buying process easy I really appreciated his effort.Joshua was very awesome too
We just ordered a new Mercedes-Benz from them and drove from St Petersburg Florida. Everybody there is very nice and helpful. A shout out to my friend Ed Jablon. The last of the real car guys. Thank you.
Our sales person was Racine. She did a fantastic job for us. She was able to get us an excellent price for our Benz purchase. If you go to MB of South Orlando, ask for Racine so you get the absolute best service!!
My scheduled service appointment went smoothly with exceptional customer service! Thank you Victoria for your excellent communication & support. And Robert Coleman, head of sales, is always the consummate representative from purchase and beyond. This is my second lease from Mercedes of So. Orlando …and it won’t be my last!
Keith is awesome. Work was completed correctly, and sooner than expected. Needed a loaner car and the process and car all went smoothly. My expectations may be too high but I expected more from the car wash. Thought more would be done to interior than a vacuum.
Excellent Service! Prompt and very communicative, thank you for all of your help! Very Happy!!
They are and always on top of the process onThe issue at hand, kept me in the know on allRepairs great service from start to finish !
The best car buying experience by far.The finance department was amazing tending to my needs and Justin kept me informed every step of the way, he is the greatest. I usually get surprised at the end but this time it was for the good, my payment was less, that has never happened before, usually its much higher. I now have friends at Mercedes Benz of Orlando, take a bow everybody, you certainly earned it.
Anthony at Orlando Mercedes South went out of his way to help when our Mercedes sprinter RV gave a hi oil level signal. We were on our way to Georgia to camp when the problem occurred. Although the dealership was very busy and we weren’t regular customers Anthony got us in the shop right away and the lone sprinter tech took care of the problem quickly. We were back on the road in under two hours. We couldn’t ask for better customer service, we would give them six stars if we could.Thanks so much,Dale & Dianna
Every time I imagine having a problem with my car, Viktor has a solution and always with a good mood and a smile on his face.
It was very easy to schedule my service appointment with Mercedes. Amir even helped me maintain my later assortments that day, as the service was taking a little longer than expected.
Helpful staff. Eugene saw us through the entire process with care and understanding. Out of all the dealerships I have been to this ones service was probably best. I have one complaint but am overall satisfied. Please keep up the good work service department!
James is great. Communicated thoroughly and got the vehicle back to me by the time that was promised.
Amazing Service, Paul Jones is the best advisor, really took care of myNeeds and assisted me throughout the process
I come here all the time, and the people at the front desk NEVER say hello to me or greet me. But let someone else walk in they get a huge greeting. It’s always seems like a problem when I get here. And I can never really get what or need. No one every really seems like there trying to help me. Eric in the parts department helped me out with great customer service, and that’s probably the only good experience I have here. They lady at the front desk should greet properly! It makes the experience, makes me actually feel welcomed. Also, if your young and a black male, don’t even wast your time here, they’ll just stereotype you
Justin jumped through all of the hoops to find us my GLC in this crazy market. The entire process was quick and easy and he even drove over an hour to deliver my car because it wasn’t ready for me the night before. The finance manager got us a great interest rate and took care of all the paperwork quickly and everything was overall stress free. Highly recommend working with this dealership!!
Don’t go here!I made a reservation to test drive a camaro zl1 and they called me back to confirmed my request. They only told me, when I got there, that the car was already sold and not available for test drive. I drove two hours to get to this place! I don’t understand why no one call to say anything. But I didn’t complain and just requested a trade-in value for my 2019 Mustang GT Premium since I’m there anyways and heard the most ridiculous and humiliating number from a sales manager: $30k!He barely checked the car- never opened the hood or asked about any details on packages- maybe just took a few pics in and out.Mind you, this is 10AT 2019 Mustang GT premium with a Performance package 1, 401A package, active valve exhaust, 23500miles, no accident, no modifications and paid off. I was laughing and asking him to double check the number and explained that KBB shows the trade-value to be around $40198 (very good condition). Yet, he continues to say that’s all he could offer without any explanations on where this number came from. I was absolutely dumbfounded, how can a sales manager at such a beautiful Mercedes dealership be so ridiculous and unprofessional?? I’ve received trade in offers anywhere between 37k-40k from other dealers lol.If you think you would offer more than 30k on my Mustang, hit the thumbs up!
I went to there for buying a Mercedes, their service was fantastic. If you went there ask to be taken care by Gabriel. He is so nice guy and so informative and he has brilliant memory and can give you the history of each product. You can find your answer completely and honestly. He is so patient and you will be given a quality service with him. Appreciate again Gabriel.
Keith Mooty is a great service advisor! I trust him. He doesn’t try to sell me stuff I don’t need and is always more than fair when it comes to the bill. I’m very satisfied!
I couldn’t be happier with this Mercedes Benz location! Our team has 25 Amazon vans some with a/c blower motors that needed to be replaced, we took them to another Mercedes Benz service center where they sat for months and not a single one had been worked on so we went and took them back. I called Mercedes Benz of Orlando and spoke with Keith, he told me to bring some him some vans and in less than a week they were repaired and returned to us! The 2 1/2 hour ride is totally worth it and we will do it over and over and over again. My team dropped of three more vans today with the same issue and repairs are in process. Mercedes-Benz of Orlando you guys are terrific and a big thank you to Keith over and over and over again for all that you do and all that you’ve done for us, we cannot thank you enough!!!!!
Excellent Service. Eric was very helpful and responsive. Complementary free carwash.
Keith was great to work with in the service department. Scheduling service through the website was super easy, and while their waiting, the service center was comfortable, with some nice amenities like coffee and food (complimentary to VIP members). As Im new to the area I dont understand, nor was explained, what their VIP Membership is. After service I got a text msg from an unsecured website saying I am now a member of their VIP program....but again, not too clear on what exactly it is.While most people wore masks, I do feel there was sufficient social distancing at the dealership.
Arrived to the dealer where the valet tried to get an advisors attention that was “to busy to help due to a pickup” and purposely ignored the valet right in front of me. Then, hugien was very helpful and came to assist me with my issue. After the service, my car was returned just how I left it, no wash or interior vacuum done. Prior to my car even getting in the shop I was told my brake pads and rotors MAY need to be replaced. After, I got the call and my pads and rotors were “yellow”. As an Ex-advisor I know that if I’m recommending something, it’s because they need it in order to cease the issue. I was told my brakes are what’s causing the shaking even after I explained it happens with/without pressing on the brakes. If it’s in the “yellow” I shouldn’t “HAVE” to replace them since it’s “yellow”. Means I can hold of maybe until my next service to get it replaced. Hugien was professional and I appreciate his attention and attendance. Unfortunately, the service itself was horrible.
My advisor Eric did a great job. Eric is always very helpful!
The service department is awesome. I live and hour north of Tampa and purchased my car from one of the local Tampa dealerships June. At 4am one morning, I got a flat tire on the FL Turnpike heading to MCO to pick up my brother after being delayed 7 hours and put on a flight to Orlando instead of Tampa. KNOWING my 3 month old car has run flats, therefore does not have a spare, I started to panic a little bit knowing I was 1 1/2 hours from home. I asked the tow company to take me to the nearest dealership. We arrived at 5am to find the lights on and people in the service department. To say I was completely shocked is an understatement. I was greeted by Adam, the over night service advisor, who tried to help me. Unfortunately, they did not have my tire in stock and he would need to order it but it would not be in until later that afternoon. He gave me the name and number for the service manager and suggested I give him a call later in the day to see if there is any way he could help me since the tire/car was brand new. I took an Uber home and around 10:30 I received a text from the daytime service advisor to let me know what was going on with my car. Later that day he followed up to let me know what time my car would be ready for pick up. When I touched base with Chris, the Service Manager, I told him my story and was gracious enough to help me with the situation in a way that surprised me. I told him how thankful I was and he said that they want to keep their customers happy. So many businesses say that, but they dont show it. These guys SHOWED it! When Adam arrived for his night shift, he saw my car was still there and called me to see if everything was ok. To say that I was treated like a VIP at a dealership that I didnt even purchase my car from, is an understatement. I know my dealership would never have helped me the way these guys did. Adam informed me of all the benefits of purchasing a car from them, which none of them are offered by the dealership I purchased my car from. Even though I live 1 1/2 hours away, I will definitely visit them when I am ready to buy my next car. I wish I lived closer so I could have them service my car in the future. These guys care about their customers!
Nigel was excellent and the service department was great about fitting me in without having a scheduled appointment.
My service with Adam at the Mercedes-Benz of South Orlando was great! I especially love the fact that they offer evening appointments. Because there was little to no crowd, I was in and out. I’ll definitely take my Mercedes here again for an evening appointment. Thanks Adam for making this such a great experience for me.
I had a battery error pop up and called to 3 different Mercedes dealerships to try and figure out what I needed, but waited on hold forever or no call back. I called this dealership and received a call from Tony within 20 minutes. He explained what was wrong and got me in the same day! Although changing the battery took longer than expected, I would happily recommend this service department to anyone!
In love with my new Mercedes but honestly I couldn’t have done it without Coreys help. He was amazing and walked me through the entire process. This was my first time buying and car and I couldn’t have asked for a better experience. Everyone was so nice and helpful, especially Margie! 10/10 recommended!
I always have a pleasant experience at Mercedes-Benz of South Orlando. Kevin, of the Service team was excellent. He handle my issue and got me right out. I appreciate that the dealership has 24 hour service, they care about their customers needs…..
This is by far the best dealership I’ve ever been to, they truly give you the VIP experience and don’t take advantage of you like most other dealerships. Racine found me my dream car and a year later I still couldn’t be happier. She got me a great deal and I’m thankful. Anyone looking for a car, request her… trust me you won’t regret it! Paul serviced my car recently and he was extremely helpful, fixed all my issues and even delivered my car to my home when the service was complete! Overall very satisfied with this dealership (unlike the one I went to in South Florida, Mercedes Benz of South Pompano, which was a nightmare)
Amir was knowledgeable and courteous. Very happy with the service he provided.
As always, Keith Mooty of Mercedes Benz of South Orlando comes through & takes excellent care of us!! Had the parts we needed & had the car ready on time!Thank you Keith!!
Paul took me in quickly, got everything done and quickly got me going with my day. I went in for an oil change and hung out at the cafe. Overall they’re very professional, answered any questions I had and would go back anytime!
Eric explained the service I needed and got me in and out in a very reasonable time, considering how busy the department was. Eric is both friendly and competent. I recommend you see him when your car needs service.
Awesome team they have there! Kyle was awesome. He was not a pushy sales man and he kept amazing communication
Raul and the service team are amazing! Best heartfelt customer service!!! Thank you 🙏
Outstanding service. They came and picked up my car, took it and did all the repairs and drove it back. They kept me updated throughout the day, and couldn’t of been more attentive. Excellent service
Awesome team. Fast services. Highly recommended!!
If I could score less, I would. Absolutely rude and incompetent sales people that work here. I am thankful that my husband hasnt purchased his car from here. My husband currently has a 2019 C43 AMG bought from a different location, and now wants a 2020 E450 coupe. I decided to look up the safety features which were limited, and no safety testing. So I decided to call this location and ask if they had any, and if so, what are the safety features? This woman answers and states that I have to buy a car/have a VIN # for her to know what safety features are in it. Thats when I stated, so you dont even know the base safety features? And she says, yeah, theres a camera. And I proceeded to ask if there were any additional features, where in the middle of my sentence, she forwards my call to the main desk. I tried to call again twice, to speak to a manager - no answer. I decided to call sales again, hoping someone else would answer, in which it was her again. Once she heard it was me, she immediately forwarded my call again. Absolutely rude for no reason just because of pure incompetence of Mercedes Benz knowledge. You can find better customer service at Cracker Barrel than at this location. If you want a Mercedes, go to a different location so your money is worth the customer service.
The staff was friendly and helpful, very attentive and kind.Mr Keith was wonderful! He is amazing!!Mr Jimmy is a very kind Men, who help me to get my tire fixed and made me fell at home.I rightly recommend the Mercedes Benz of South Orlando!!Just stop by and ask for them!!!
Wonderful, professional, warm, and friendly place to purchase my car. Corey and the others there were exemplary in working with us and getting us the S580 that we wanted.Thanks Corey, Josh and all that assisted us
Jorell is an excellent seller, very patient and try to met all our expectations.we’re not easy customers but he went up and beyond to make us happy. Excellent service. We just gotOur new car yesterday and we hope everything is okay with it.
It was a very pleasant service since the moment I walked inside. Raul was very professional and even went the extra mile to get me a loaner to go and pick up my kids at school while they finished my service on my car. I will bring me car there again the next time I need service. Thank you.
AMIR was very helpful took action and made sure my glc was fixed quickly and looks great! Ty
Outstanding service as always. The vintage cars, a very nice surprise. Also loved viewing the different G-class trucks. My favorite dealership......
What can I say about Viktor, he’s a great person. He’s an amazing friend and make sure me and my wife leaves happy every time we service with him. Our experience and expectations are always exceeded with no complaints. He’s a genuine person. He always kept his promises. We have knows him for 3 years now and worked with him on past issues with our car and since then we build a great relationship with him. If it wasn’t for him we wouldn’t come to Benz of south Orlando to service our car.I would never go to anyone else but him. Keep up the good work viktor .thank you for always going above and beyond for us
I did not have an appointment but was nervous about how my car was driving. The service department totally surprised me (in a good way) - they got me right in, looked at my car - and took care of it right away. They kept me posted on progress, cost and estimated time to completion. Raul in Service was phenomenal!!
We had a great purchasing experience at Mercedes-Benz of South Orlando.Thank you Mr. Perez for complete information and test drive narration of vehicle capabilities. A full vehicle operation explanation by product concierge Mr. Campanhol insured my drive home in a new vehicle was easy and surprise free. Personal Introductions to assistant service manager Mr. Overmyer and business manager Mr. James made the purchase and prep-service seamless for immediate delivery of the vehicle. We did have a prior service relationship with Mercedes-Benz of South Orlando and are happy to see their attention to detail has remained a touchstone throughout their business.
It was an amazing experience with James! I do recommend you to go to Orlando MB Service center and ask James to be you advisor.
Great experience. When I arrived I was a little apprehensive. The service lanes were full and i didnt see a service tech in sight. After about 5 minutes the cars started moving and I was able to pull in for my 1200 appointment on time. Paul, my service rep was very knowledgeable. He explained everything well and I was completely satisfiedfued with the service option recommended. They finished ahead of scheduled and I received a call notifying me the vehicle was ready. Very busy dealership and now realize why. Great job everyone.
I got my first service on my Mercedes and everything went really great at Mercedes-Benz of South Orlando. Anthony was my service advisor and he gave me a tour of the shop which was very impressive.
Keith is great to work with. He is always flexible in getting me in, even if last minute request. I have had him since I purchased the car in December 2016 and glad that I don’t get bounced to other advisors. He always takes care of me and answers all of my questions. Keith you rock!!!
Its always a pleasure to work with James. He makes sure my car is well take care off!
James was the best at helping me when I had a problem with my car. Super thoughtful and understanding. He carefully explained everything wrong with it and helped me through the process. Amazing service.
Every person I encountered over the 2 day experience was pleasant & professional. Our salesperson Robert Coleman & his team were exceptional. Nancy in finance was great to work with, Diego who explained how to use all the features of the car we purchased was so knowledgeable & patient. It was a seamless transaction & Im so happy we had an opportunity to meet a great group of professional people.
My experience was GREAT! From start to finish Monica got the job done! She was AWESOME. This location is the like the “chic fil a” of car dealerships….customer service UNMATCHED‼️
As always my experience with Robert Coleman and his team was amazing the pinnacle of excellent service. They know how to provide for the guest on every level. I have been with this team for years and will not move to any other brand or dealership they have service skills down to the “T”. And I currently have very close family at lexus I will not move.
James is the best. Thank you for such prompt and courteous service. its always a pleasure.
Great Service today, Keith took great care of me. Thank you!
From the time I came in Corey was more than on top of his game. I appreciate the stellar service and care taken for my trade and purchase. This has to be the best car buying experience and I totally recommend Corey for your care care needs!!!
I always enjoy the experience of taking my car to Mercedes Benz South of Orlando. Raul was right on point with everything that needed to be done and kept me informed from the time the car went in for service and he brought it outside once it was done. Thx again Raul.
Overall service is good just takes a long time.