I bought a vehicle from out of State, and they made the experience very easy. Every conversation was on the phone, via email or text. The Sales Team at Joe Rizza was great in keeping open communication with me. The paperwork was a breeze and they explained everything thoroughly. There was a bit of waiting time to get my new vehicle, but I think that was due to a busy shipping docket.

No one can beat the pricing here. In this whole region. Service is almost the level of care cant be beat as well as the professional care.

A first-class experience. I’ve bought fifteen cars, and this was hands-down the best I’ve been treated.

Jim Thezan’s customer service and winning attitude not only made my car buying experience less stressful, but made it genuinely fun! His fair and straightforward way of doing business should be taught to new salesman and used for a model as an industry standard! This is a guy who cares about his customers and knows what he’s talking about! The entire staff in the showroom was friendly and helpful! Can’t say enough about these guys! If I know someone looking for a car, I will not hesitate to recommend this dealership. Thanks for helping me buy my dream car. I would not be the proud new owner of a bada** Range Rover Sport if it weren’t for these guys! Keep up the great work!

Bill Slager was my salesman and he was awesome. I reserved a test drive via their website and the same day Bill contacted me to schedule the test drive. When I arrived to Joe Rizza Maserati Alfa Romeo in Orland Park, Bill had the car ready and waiting for me to test drive. He explained everything perfectly and did not push me to make a purchase. I actually test drove the car on a Thursday night and contacted Bill Saturday to make the purchase. The first thing he said was I was going to contact you, but thought you may need more time to make a decision. I purchased my vehicle that Saturday and I have to say the process was painless. The entire staff over there were very friendly and informative.

The sales team did an awesome job,didnt have me sitting in the dealership for long and they answered all of my questions. I will definitely recommend everyone thats buying a car should go see them.

Very disappointed, I took my ghibli in today for suspension work and was given a loaner that was unexceptable it was dirty inside and out had cigarette ashes everywhere looked like a dump inside I asked for a different loaner the guy said this is all he had and to come back on Monday. Guess I have to go back to mercedes down the street to get treated with some respect smh.

Top notch service. Friendly sales team made the car buying process much more enjoyable than at traditional buying model. Great experience, beautiful car.

My experience at Joe rizumazirati has been terrible I called the service department 18 times left 8 messages and never received a call back till yesterday my cars have been there for over a week Joe rhythm maserati has been my worst experience at a car dealership ever Open

Great car-buying experience at Rizza. Bill was very patient with us. No pressure. Wed recommend them!

I had the pleasure of working with Jim Thezan at Joe Rizza Maserati. We initially met prior to the Christmas Holiday and I test drove a the exact car I described to him. The test drive was extremely enjoyable and we were treated like family immediately. Joe listened extremely carefully to my desires and communicated with me to help me make an awesome decision. Directly following the Christmas holiday I decided to purchase the car I test drove. This purchase experience was, by far, the absolute best purchase experience Ive ever had. I walked out of the dealership in less than 3 hours of arriving to make the purchase. The application process was super easy, delivery and processing went seamlessly well, and I drove off in my dream car. I truly enjoyed this experience and Im looking forward to being a valued customer.

Nicest guys there Dan always take care of me and chip

Great experience! Worked with only one person from start to finish and was able to complete sale in a short period of time. Dealer threw in some extras and communicated everything throughout the transaction. Will buy again and definitely recommend!

Absolutely a fantastic experience. No pressure. They let you take your time to make decisions and show you the numbers in a clear, understandable way. I can not say enough good things about Bill (sales) and Josh (manager)! They love the cars they are selling and it shows in the way they handle themselves and treat customers. Joe Rizza has a great thing going here, and I will be back for my next Alfa!

We had a great experience here. Josh and Bill were transparent and helpful throughout the whole process. They were respectful and didn’t play games like most other dealerships do. Highly recommended!

I just walked in here while I was getting my car serviced at Acura across the lot, just to see their beautiful cars. I asked for the agent to rev an engine and he was happy to tell me more about the cars and show me around. Thank you for the excellent customer service despite knowing I wasnt there to make a purchase. Check my video for the Giulia Quadrifoglio in their showroom; did not realize how beautiful this car is until I saw the exterior and interior in person. Also very nice cars in their lot as well.

Had been dealing with constant issues with my Maserati since October 2019, Joe Rizza Maserati is very helpful and hand taken. Care of the problems, Maserati NA has been slow but glad that I am.with agood dealership.Defective cars but. Afood dealership.

Total rip off and waste of time, I’m never going back there

I wasnt even requested to do a review of this new Alfa Romeo dealership, but I wanted to make sure I had a chance to let people know what a great job they are doing at Joe Rizza Alfa Romeo. I brought my 2017 Giulia (which I absolutely love!) in for its 30k scheduled service, and received nothing but top tier customer service from the time I called to set it up, to the drop off process and loaner car (which service mgr. Dan warmed up for me) to when I returned to retrieve my car. Theres no denying the car itself is spectacular in every way. But it will take a dealership experience like this for Alfa Romeo to crack into the competitive performance/luxury car market. Great job!

Nice facility. Josh the Manager was super nice and very helpful.

This was the best car buying experience I’ve ever had. Bill, Josh and Jimmy were all extremely helpful and I didn’t feel pressured at any point and didn’t for a moment feel like I was playing the car dealership game.

Beautiful place and great family dealership to do business with!

Great customer service