Very nice people grest to work with!!
Employees are super helpful and knowledgeable. Ive made several orders through them for Lovejoy couplings and bearings and have been pleased with the service they provide.
I was quoted a price of 87.12 from the applied industrial sales rep for a bearing set that I needed asap. I found the same bearings online for $55.00 to $85.00 And made the decision to purchase from applied rather than to wait the additional time to receive the part from an online purchase. I sent the employee performing the repairs to retrieve the bearings from the storefront where the parts were being held. The employee returned afterwards and noticed that he had been charged $175.87 plus the applicable sales tax. He informed me of the over charge and I called the sales rep that I had previously spoke to. He apologized and said you can bring the bearing back if you would like. I needed repairs completed and asked him to honor his quoted price. He told me that he could not do that but he would drop the price to &140.00. A far cry from the quote price provided. I will only purchase from applied in an emergency. Lesson learned.