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Colony Hardware
269 S Lambert Rd, Orange, CT 06477, United States
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Colony Hardware

Comments
Mo
Review №1

Tight manuevering area for docks they have so much stuff in the yard. The warehouse is the same to much stuff in there all over the place honestly looks like an accident waiting to happen. Some of the staff was kind and courteous but others were rude and obnoxious. They move slow but i suppose if i was working here i would move slow too. Maybe the front end is nicer but back here in the warehouse be careful.

Ju
Review №2

Excellent place to shop for Power Tools! Knowledgeable staff and great products.

Ce
Review №3

If you need it fast-- use colony. Service is always top quality. Best brands an yje employees are knowledgeable on both tools an Service. Orders an deliveries are spot on.

Ti
Review №4

You guys really need to hire better drivers. One of your trucks drove in the brake-down lane on the highway then merged right in front of me. I had to slam on my brakes and it really scared my kids. The number on the back of the truck was WG6609.

Ri
Review №5

Great voice to my quality tools.... Giving their sales and service is excellent.... Also able to rent tools that you would not find it other places...

Jo
Review №6

They always have what I need. They deliver anywhere and its so easy to call in an order and pick it up.

mi
Review №7

Great salesman! Great delivery personnel! Great return policy! Great repair service for electrical tools, and battery operated tools! Near perfect service! Great products.

Jo
Review №8

Met one of there employees at gas station started talking to see how there demeanor very bad dread lock and all I ship around the world they just lost a worldwide account

Ri
Review №9

This place is always a great stop for the right tools, great quality too.

Mi
Review №10

Great service & Very knowledgeable employees. Great inventory!

fr
Review №11

I found colony hardware one of the few real hardware stores Left to choose from in the home Depot/ Lowes Monopoly. They had the best of the best equipment. Knowledge on point. Very helpful and friendly. If I had to sum it up quickly, I would have to say its the professionals hardware store!

Sh
Review №12

Great place!

Ch
Review №13

Good service as a hardware store

Al
Review №14

One of those places were you have to ask for a price for every single thing, plus service center is something else. This is the letter i sent to milwaukie after my experience with their tool service center(colony hardware)Dear Milwaukee, this is just to let you know about my experience with your tool and service. Through the years of my journey in construction business I happen to own couple of Supper Sawzalls by Milwaukee. Great tool! One of which is a little older and another one still under warranty. Both happen to have same problem, just stopped working in a middle of action. When first one broke I just ran to Home Depot to buy another one because I was in a middle of project and it seems to be a best tool on a market. When the second one did same thing to me, I looked up a service center for Milwaukee tools and dropped them off for diagnostics and possible repair. In about a week the representative of service center (Colony Hardware 269 S Lambert Rd. Orange CT) contacted me with the estimate that included a bill for a new supporting foot. I refused to pay for the part because I had it stored in the box for saw, not attached to the tool. In reply the representative said that colony hardware can not address the issue unless it is taken care of 100% and I can just pick up my tools unrepaired if they can not doo it all. In about another week I stopped by Colony Hardware to get my saws, and was I surprised when the technician brought out two bags of screws and parts. I was told that according to CT law they are not allowed to put it back together (after diagnostics, really???). I emptied one of the bags and discovered that parts are missing. After long conversation with someone from management another technician was called out (one that actually did the work) and he kindly offered to put parts back together into complete tool (I wonder what happened to that law???). Even that was done supper sloppy. The parts from the newer tool were clearly mixed with parts from the older one, and none of the screws were tightened, all loose. So which tool is still under warranty and which is not no one can tell now. And I actually doubt that one of them saws is actually mine at all.In conclusion I feel like to let you know Milwaukee I am posting this letter and negative review for Milwaukee service on every site that is willing to accept it, and there is no way I am putting any money in another tool by Milwaukee.

Te
Review №15

Excellent they are always willing to help me find what i need

Ba
Review №16

I have been buying construction tools from Colony Hardware for 30 years. They have everything from ironworking tools to electrical construction equipment. Rental department, electric tool repairs, & all the PPE for every job.

Mi
Review №17

Great for construction supplies, but the wait at equipment rentals was crazy.

Gr
Review №18

Great Service. Everything you need

Ja
Review №19

Love it great service

D
Review №20

Great quality tools

Da
Review №21

Repair department is poorly managed

Information
14 Photos
21 Comments
4.4 Rating
  • Address:269 S Lambert Rd, Orange, CT 06477, United States
  • Site:http://colonyhardware.com/
  • Phone:+1 203-466-5252
Categories
  • Hardware store
  • Garden center
  • Material handling equipment supplier
  • Safety equipment supplier
  • Tool rental service
  • Tool repair shop
  • Tool store
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30AM–4:30PM
  • Sunday:7:30AM–4:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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