Finally, I made a decision to recycle some of my very, very old phones. I had a surprising great experience with this kiosk. There is a process here, so be sure & follow the instructions prior to arrival. Make sure the phone is fully charged, Reset to Factory Settings - Deleting everything from the phone. Remember the SIM card will still have info on it, so remove it. I had 5 phones to recycle. 3 of the phones had some worth, but more importantly I got to Recycle these things. It took about 30 minutes, it took 3 phones @ time. I got paid. Well worth the experience.