Went in for balloons yesterday the staff was very friendly and helpful. I bought two different packs told them how many of each I wanted inflated but instead they inflated all of them which was fine but unfortunately they did not tie them correctly and 4 balloons came out from the string and the rest of the balloons only lasted about 3hours which was very disappointing. It was honestly a waste of money.
Ran into a snag on an order. Manager was caring and empathetic toward my experience. Made it right. I will continue to shop this establishment.
Had everything you could absolutely use for a party. But I went in looking for specific tissue paper for gift bags and everything was pretty much solid colors.
Very helpful staff. I like the section where you can pick different single item party favors of varying characters for .50, an inexpensive treat for the kids to pick out a couple dollars worth of trinkets.
Amber helped find the perfect pirate patch 🏴☠️Had a very positive experience here 👍
Friendly and helpful staff. Good size store for people who throw big partys.
They did a fantastic job with my orders.. everything was Perfect.. the customer service is spot on...and the displays in the front window was great!!! Just loving it!
Prices are great, Selection is great, employees are friendly and helpful.
Store was clean, organized and employee that checked me out was friendly.
Lots of Halloween items
Sweetest people works here
We went to get a costume for Halloween. They have lots of options, and I really like the way you just choose from the photos and they bring it to you, rather than the customer having to search through hundreds of costumes to find one thats acceptable. The staff was friendly and helpful.
Yolanda is the store manager and she was so kind and very helpful. Eric is awesome too!!
Lack of customer service. No help was so ever
Party City is over priced! I was buying my sister her “19” balloons. The prices are ridiculous. Just last year they were cheap. This year they were $11.99 each! My total was $25 which is more than my Starbucks order. The balloons didn’t even had its own weight thing. Now my sister is stressing about her balloons flying away before she can take her Instagram pic. This is a disgrace and I will never go to Party City ever again for balloons. My sister also lost her toe nail because merchandise feel on her foot.
They have everything I need for parties.
Party city in orange. This place should be a great experience. When you first walk in the door. No greetings. Your kind of hesitating to ask for help. The ladies up front look miserable and give off those vibes to customers. These ladies dont want to be bothered. My family really likes coming her great store. Bad customer service. Easy fix.
WOW, what a place!!! I could not even of imagined it. It has more than everything and I think is as big as a football field. I was like WOW WOW WOW all through the ailsles. Prices are not as high as I would of thought, affordable. Every theme for every party possible it seems they have. Costumes & candy galore. Party favors, exceteria abounds. Probably the best party store on the planet!!!
Low on stock... employees seem to be defeated almost depressive..
Always there for a quick stop and get your balloons inflated.
Helped me with the huge discounts and it was fun night, looking for a costume.
Came for balloons for my Dads memorial. Very helpful staff, decent prices
They dont have alot of their on line stock. I would call. Before coming to get something you see on their website.
There were nothing but young giggling kids working... Chaotic.. orange store
Always good party supplies. Some things can be found at dollar tree and 99 cent store.
They are very thankful to me when i need a Halloween Costume. The employees are super nice
Yes i had so much fun here.
Great service with the staff doing costumes very helpful on picking alternatives if they dont have the costume very nice
Michelle is so sweet
Very nice and friendly staff. Only charged me $1.28 to fill my mylar balloon that I purchased at Walmart.
Very helpful staff, the ace has everything you need for any type of event!
It has a lot of the party stuff you would need like birthdays, retirement, baby shower, holiday, just because, ect.
Selection is great. Staff is great. Only downside was the wana be real housewife of the OC smelling drunk and being obnoxious to the staff.
Terrible customer service. Went to pick up a balloon order, not only was it not there, they didn’t even apologize for it. When confronted about it, she just looked at us. Terrible.
Maybe it was because it was prior to graduation season but I found the store lacking in a lot of stock. It wasnt super clean feeling either.
Big place yet a bit disorganized. I placed an online order even if most of the items says they have 12 in stock, I ended up getting only a couple of my order out of 5 items because it is still boxed up in their storage and they couldnt find it. Disappointing coz I drove 30 miles to get there and didnt get my full order!
I thought they would have what I wanted.workers dont help.
Great place for quick last minute party items
I loved this party city very big clean & organized. Great store & Customer service
Throwing a party?!?! Gotta go here. Has everything you need
Great costume s, a little pricey for wigs tho
Always a good place to get party supplies.
Birthday parties, holiday parties, wedding parties, baby shower parties, and many other kinds of parties
They have a lot of great stuff.
I always find what Im looking for.
Is there a 0 star? Olivia is not a good worker she told us she would put our item on hold and then when we drove 20 minutes she said i didn’t get a call and then 2 minutes later she said “whoops I forgot to put that on hold soryyyy” with a attitude and it was the last item left.
Didnt have a santa suit for Halloween
Very frustrating experience with their online order for in-store pick-up. Turns out they didnt have my item in stock and I drove there for no reason. The employees seemed to keep confusing my order with that of someone else. They were very frazzled and didnt even apologize for the error.
Big store with everything you need.
VERY good I got everything i need
Great to have a place like this in Yorba Linda/ Anaheim
The best place for wrapping paper, bows, cards, etc.
Variety of products organized friendly staff
Scored some cool decorations!
Always clean always friendly
You can find everything here for your party.
Bummer put of helium so couldnt buy any balloons. 4-12-19
The prices are good! but the man in the cash register was rude!
Manager Alejandro incredibly rude.
Great service
The staff was not professional or helpful
Best Party city in Orange County
Prices are too high.
Everything you need for a party
One stop for your party
I find the place very tacky
Good
Very confusing
Convenient
I like
Triste por que no encontre lo que buscaba
I went to get a frozen monkey wig, it cost $ 30, it definitely made me very expensive, I was wal Mart, I found it for $ 20. Nothing more to say.
You find everything for your parties
They are not very friendly
Everything for your party is here ... you dont need to go anywhere but good prices
Good place you find everything you need I like
Great place for party shopping
The best in costumes !!