Great place to get parts for your Kawasaki powered lawn tool. Gear prices and great service. Everyone is extremely helpful

Nice clean facility stocked full of zero turn mowers of all sizes. Parts department is great and with reasonable prices. Peeked through the service door and looks like a pretty large department.

They do good work but they have had my chine saw for over 3 weeks almost and havent called me one time

Always great customer service by knowledgeable staff

Great ladys in parts. I went there to buy mulching blades for my riding lawn mower, but one lady suggested I buy these other cheater blades, so I bought them, the best blades Ive ever bough! I have a lot of leaves in my yard did not have nothing left after installing the blades. 👍

Great service department. Knowledgeable and friendly sales and parts folks. Satisfied Repeat Customer.

Parts lady went way out of her way to help me. Thanks

UPDATE: After 2-3 months, an in person request to speak to the owner, a phone call, an email, and this review, nobody has reached out to me. As far as me, my friends, and my family are concerned, they lost a lot of business. SETX should be better than this.My experience with K&S has not been acceptable.- I was charged to repair their mistake after getting some routine maintenance (they deny making the damage)- When the tech was demonstrating to me the fixed mower, a washer fell off because they forgot the pin.- I agreed to pay for parts at the quoted price. I reread the receipt when I got home and saw that the amount was what we discussed but half of it ($130) was labor. I agreed to parts at the amount discussed.-An employee at the front desk let out a loud string of curse words in front of other employees and customers because a customer had called with a question about a part he googled. He later came in and was treated with kindness from that same lady.-Nobody has apologized.-I notified the front desk this will be my last time doing business with them and asked for Kenneth (the owner) to contact me. Ill update this review if he contacts me.-After this experience, Ill be selling my Gravely 42 to ensure Im never forced to do business with K&S as they are the only Gravely service within a few hours of my home.

This place I like. Mainly the lady that works in the parts depart. Also very helpful.

Wish I could leave a zero starts because our Kawasaki Brute Force four wheeler was STOLEN from this place. And somehow it wasn’t even notice that it was missing till we showed up to get it. After FOUR MONTHS of calling and being told they hadn’t got to it yet, we showed up to take it to another shop and they had no idea where it was, eyes shifting all over the place and stuttering all over their words. Police report was filed... And they’re trying to say they aren’t responsible. Do NOT bring anything there...

We took 2 chainsaws to be serviced. We were told that he would have at least 1 fixed in a week. It took close to 6 weeks to get BOTH of them back. We were charged $170 to have them fixed. Now nether one of them will start. These place has gone WAY down in service. I would not recommend this place to anyone.

Very helpful. Very nice people.

Great work on my Gravely Mower!! Great Service!! Great Employees!! God Bless yall and all yalls families in Jesus name we pray AMEN!!

Great Place and friendly Staff . With the current situation we are in, they are doing the best they can to help anyone . I love Mandy, she is great ! Will continue to do business with K&S Outdoor Power!!

I had a truck load to pickup here. Very hard to get in the lot. Its very small location. They dont mind making you wait. The man made it nice and clear as he continued a phone conversation, ignoring that I was there, that I could wait. Not the most pleasant people to deal with.

Needed a belt for my Gravely and the lady in parts was nice and helpful in what I needed. Spoke with the service advisor about a question I had about my ztr and he steered me in the right direction. Ive been dealing with K and S since 2008 and always helpful.

Very nice people

Bought all my outdoor equipment from here when it came to my gravely 48 inch mower it used oil right from the start I talked with the owner and he said it was normal now warranty is out and now uses half a quart each use. When it came to trimmer it was cutting up from the start and wouldnt do nothing about it till warranty was out then wanted to charge me when I tried standing my ground on this the owners son came getting in my face telling me to leave

K & S Parts Dept is doing safety distancing with one customer at a time allowed. I am proud of them keeping everyone safe.

From start to finish this group of friendly and helpful staff can do it all. I coordinated my purchase via e-mail with Mandi. She was very knowledgeable about the product and explained to me how K & S Outdoor made buying experiences different than the big box stores. They care! They go the extra mile to make sure your happy with your purchase. And service after the sale? Theyre their for you when you have any issues.... Big or small. They register your product for you and take care of the warranty paperwork if there is an issue with your equipment. They have a great selection and really know what theyre doing! I would highly recommend you make a short drive from anywhere in the Golden Triangle and spend your hard earned money wisely at K & S Outdoor next time you make tour lawn tractor purchase. They even gave me 2 FREE coupons for off-season oil changes and check-ups on your equipment. Who else does that? I even got a binder to put all of my paperwork and my owners manual for the tractor and engine along with receipt. Truly a one-stop-shop. Thank you guys and keep up the good work! They just gained a customer for life!

Allways friend, business is neat an clean and allways have what i need .

Service dept very helpful and friendly. Sales dept very knowledgeable and friendly. Been a customer for 6 years now and very pleased with them they are an amazing group of people at the mauriceville location.

Very helpful n polite the assistant told me the truth in saved me 50 dollars on chainsaw parts I thank you

$105 an hour for labor. Take your business somewhere else.

We bought a Mule pro fx a couple of months ago. Had a good buying experience and returned this past week for first service. I keep my Mule out of town so they set up a time on short notice and I dropped it off and they had it ready next day. I would recommend them and buy again in the future.

K & S is a great place to do business. They made me a wonderful deal and the people there are dedicated to treating customers right.

Incredibly disappointing. They kept my mower for over a month just to change blades. Their service department manager only intermittently showed up to work and was presumably fired. Their receptionist repeatedly lied to me over the phone, promising delivery “the next day” on more than one occasion. And once the mower was finally returned, the blades were so imbalanced the new belt (that I didn’t ask for) slipped off and I still don’t have a functional mower. It would have been more efficient to just set a pile of money on fire than to have called K & S Outdoor Power. Thanks for nothing.

Best service around... from mowers to UTVs they have it!

The parts department did what the other dealers couldnt do even after multiple tries.

Took quite a while to get service. But once did I got the best service.

Employee was helpful with fixing my chainsaw. The price was almost double online for the parts, but the employee care helped make up for the price.

They always have what I need in stock for parts. Gravely for Life!

Customer service was great.In and out with my mower all what they was in a timely manner called for when I could pick it up.

It was great, second mower I bought there. Recommend them to anyone.

Always have what I need

Great place. Excellent customer service, good supply of parts in stock

No stars for this place, their service sucks big time, they take too long to get your mower back. Last time it took 2 months and two weeks. I have a brand new mower and the drive belt already has come off twice! I should of never bought a mower from this place they suck!!!!

Worked with me, got me exactly what I wanted, great experience

They are doing warranty work for Lowes for my Husqvarna lawnmower. They have had it for a month. And have repeatedly hung up on me when I call for an update. Today after talking to the warranty provider they called K&S and were told that it hadnt been checked yet. This is the kind of service they provide.

Kade bubba Tim leaf Felicia always know how to help me out Im getting parts for my lawn mower and service done on my equipment

Lawn mower sat in LUMBERTON for 2 weeks before being taken to mauriceville to be repaired under warranty. Have been told three different times that the mower would be fixed and never done. Terrible service for warranty work. Thoroughly disappointed

Really friendly staff.

Very good people they get the job done

Friendly. They picked up our mower and delivered it back to do the free oil change for the first two years. They are a little slow delivering it back, but otherwise, we are very pleased with them.

Easy to findand friendly people

Very professional and courteous!

Great people! Very helpful!

Very professional hometown folks

Took my atv here 4 weeks ago and told them my left front axle was bad. Yesterday they told me I needed a new axle and the part was $400. I ordered a new axle for $99 and picked up my atv so I could do the install myself. They charged me $85 for diagnosis.

Every time I have gone its been a disappointment. They once kept my weedeater 2 months and still was not fixed

Worst lawnmower that I ever owned. Has broke down at least twice a year only had it for three years. Every time I get it out it breaks down again last time fixed starter or lasted about five times before messing up again. I would never buy a lawnmower from there again.

It sucks had my side x side in there for over a month September 23 till October 31 And went and picked it up and they said it was fixed charged me for it and IT WAS STILL NOT FIXED AND THEY SAID IT WAS 2HOURS OF WORK WHICH I CAN DO IN 10MIN I KNOW BECAUSE IV ALREADY DID IT GOT THE BIKE STILL BROKE AND THE SCREEN ON IT IS BROKe WONT COME ON BROUGHT IT UP THERE WORK NOW ITS NOT WITH PARTS LAYING EVERY WHERE the last time I give them I hard earned money

Horrible people, horrible equipment. Service terrible. The gravely I bought was never repaired. $2500.00 wasted. Manufacturer and K & S will not work with you VERY POOR EQUIPMENT.

K&S has had my cub cadet mower for over a month and have not fixed it yet. Having to pay to have my lawn cut.

Beat deals in town wouldnt go anywhere else

Friendly service

Great service, and great products...

The slowest service department I have ever dealt with

Very knowledgeable and informative.

Didnt work on my mower.

Great service

Loved it .

Didnt have what I needed. Not too friendly.

Good product, friendly and helpful

So far no deal on a side by side

Slow

Very good

Very good

Super fast

Slow and unorganized