September 06,2021Service if good, staff is kind and helpful! a lot of people here!One thing I want to mentionIF YOU ARE TRANSPORTER, please DON’T WASTE YOUR TIME, GO INSIDE AS SOON AS POSSIBLE, even if you had appointments scheduled, and you JOINED THE LINE TO GO INSIDE, I spent 1:30 min waiting they will send me text to GO INSIDE, but they didn’t, and I went inside and everyone just come there without joining line, just walk in appointments.Don’t waste your TIME COLLEAGUES!!! Get inside as soon as possible!!!

I have meet some of the friendliest people there 5/5 services an amazing experience everytime.

Please listen to the previous negative reviews(trust me, they’re telling the truth). This place have the WORST customer service reps and the WORST MANAGEMENT. No one knows what they’re doing! I’ve been trying to get my tag for my car(for over a month), since I was told that the car is a total loss. All they do is bounce me back and forth or route me back into que to start all over. I personally would’ve never selected a garage such as this, unfortunately Geico did. People, do yourself a favor and take your business elsewhere.I really wish I could’ve given zero stars for this review.😡

I sold a vehicle through CarBrain and was assigned Copart-Miami North to schedule a pick up for my vehicle. Spoke with Antoine Wed, was guaranteed a pick up for Thurs. (several times)-as the car needed to be moved from a dealership that day. Called multiple times Thurs., was assured someone would call 1hr prior to pickup. Waited all day 7a-7pm with ZERO reach out from Coparts office. Was literally HUNG up on TWICE, and they still failed to pick up the vehicle. Friday, I had to contact management at CarBrain and request another towing company as the dispatch manager -Yanina? wouldnt call me back after I requested, either. Honestly, one of the worst customer service experiences ever.

1 star is being nice, slowest auction I’ve ever been to I cancel all deliveries when we get this address on our load board.

Arrived at 9am to recover three vehicles and wasn’t loaded until 3:26pm. God bless this location.

They are well trained and calm, they have better customers relationship, they dont mind if you are calling from the end of the earth, they will give you all the attention needed until you have the solution you needed, thanks for your service

Worst customer service and on top of it after waiting for hours for them to bring the car out I asked nicely to leave the car outside that I will pick it up later they never did and took it inside again. Dear manager you should be fired customers comes first and if we don’t deliver the cars we don’t get pay. Thank you manager hopefully you last forever working here.

Horrible to do business with waste ur whole day nobody cares

Long line for all. No sepárate line for sellers anymore . 2 hours waiting in line

Get ready to wait the whole day in the office as to get the car load. Also, they loaded a car carrier even though he was just arrive. And if you said something to the person that work with the forklift, he said that he don’t care. VERY BAD SERVICE.

Bullsheeer area, unprofessional employees here. Pick up waiting times 5-7 hours

If you picking up a car get ready to wait. Got there at 12pm left at 2:30pm. No urgency what so ever.

I MAKE AN APPOINTMENT WITH YANINA ALVARADO A DAY BEFORE . I WAIT LIKE 40 MINUTES ON THE LINE FOR ANOTHER PERSON BECAUSE SHE NEVER COME TO HELP ME .... THATS BAD COSTUMER SERVICE

Currently waiting with my friend it’s been about 55 min and the line is not moving. HORRIBLE COSTUMER SERVICE

The right place to buy a crash car

Ok to buy cars... Still the customer service is none existent.... + prep your self for a long waiting line

Have to wait hours to get your belongings out your car then told yo buy vest and that they dont have change so make sure you bring 5.00 cash or they keep the change

Worst place in U.S.A to get a car! This people if they work a little slower they going backwards. Staff has 0 customer service. What a shame for the name of copart! Looks like the General manager Duanle Garcia ain’t doing his job in checking this store to see how is running! 👎 I will try to stay away from this auction for the next time!

Zero stars! Doesnt get any lower than this, theyre still selling salvage title cars as clean title . Cars that wont even start advertised as run and drive on a daily bases. Put your money in the paper shredder instead of buying vehicles here, youll get more fun out of it.

Terrible customer service!

Great prices need customer service improvement!

Please contact Jonathan Stratton if you were ripped off by Copart Jonathan.Stratton@usdoj gov send him proof of payment and or complaint you have with Copart he is investigating poor quality of vehicles being sold to customers. cars are all pulled and scammed by car dealers then sent back to auction for resale as insurance cars

Worst copart in town, about 40 minutes waiting on the sun, like 20 people outside and only one person for customers, not recommended

Worst customer service in 40 decades ever. Was there to pay for a car & waited 30 mins b4 someone spoke to me. Atrotious!

I come to pick up car. They are the slowest stuff ever. Very bad experience.

Forklift driver damage oil pan they said there is nothing what they can do, but they charge you for everything, bad customer service

One of the slowest

Lovely helpful team to the maximum .. quick service with full details

Bought a car here, it states “Run & Drive” and “Minor dents and scratches”. When I got the car, I pulled out the oil stick and the engine had water in it. I had to wait for a GM to come back from lunch, but this was the only downside, because I was given the refund once he got back from lunch. Definitely recommend this COPART!

Excellent customer service this is one of the best copart location ever!!!!

Very bad experience, I bought the lot on April 30th and today, I didnt receive the title and the body shop did all the repairs 20 days ago. NOT recommended

I’m very disappointing they got no respect for people time . They make me wait to enter to pick up one semi trailer..because only one loader operator is working. And he is Busy loading one 10 . car carrier. time is money and I lose it here..

A,business that generate so much money, does not comply with A.D.A codes, shame on you....no Ramp,no counter,no bathroon...ectUgly very Ugly

Long waitto pick up cars

Nice cars new old hard damage or very light damaged cars every kind from your cheap usu a.m cars allk way to super fast exotics BMW Mercedes Benz corvette Ferrari Porsches lambo

This place is a mess. Nobody has a clue about anything. Not recommended to do business with.

Fast easy payment no line no wait. Unlike iaai.

Worst place to pick up a car very bad service

Saff is lazy and they work slow

In and out in 10 minutes.

Worst place to visit staff is very rude and irresponsible

Very bad costumer service

I am a regular customer at Copart and the waiting line for pay or pick up.Sucks

Very helpful and honest.

Just pay for the car lady dont want to give credit card receipts!!!! Credit scams

Great day to pick up a bike

They took one hour lunch with out attend for pick up cars. From 1 pm to 2 pm. In the yard not the office.

The staff are very nice.

Good place

To long to get ur car

Pleasant Customer Service f

Great service

Slow

The best location in Miami

Good

Really slow 🐌 long wait

Great customer service

Great staff

Nice company

A real joke

Cool

Good service

Good

Great deals

Ok

Nice

Good

Efficient

Car auction

Slow

Join

Stopped in here to see a few cars. They explained to me that and how, they assigned a person to me, who helped me find the right car and inspect it.Stopped in here to see a few cars. They explained to me what was what and assigned a person to me, who helped me find the right car and inspect it.

Easy to find

The worst of the worst, nobody cares about the staff.

Excellent Customer Service 👍

Todays experience has been fatal in the years that I have been visiting I have never experienced such poor service before. First in the office the delay was tremendous, more than two hours and there were not so many customers and in the cargo area a disaster. Slow loaders waste of time doing operations in short by picking up a car from 11 in the morning until 4.30 in the afternoon. In summary, very bad service in the North Copart auction very different from the other two from here in Miami

It is a lack of respect with the drivers and you have to download another application so that many of the offices do not work now we are office workers and the one who comes to Orlando rings a load first than one who is already waiting 2 hours

Cars

Horrible four hours to pick up a car the application of apointments for the cars and the forklift do not work they do not have space to park the trucks an accident is going to happen and that is when they are going to act very dangerous and the manager works horrible

Excellent attention 👌

The staff is quite lousy there is no customer service only one person always in front. Innovate staff

Two hours to pick up a car? One person at the window and another with the fork lift, they sell jet cars and have no people to work with, it is abusive to have to wait two hours

Excellent atention

Attentive service

The attention in this place is excellent.

EXCELLENT ATTENTION.VERY FRIENDLY AND WILLING TO HELP YOU ALWAYS.

I went to pay for a vehicle and the attention and the process were fast and excellent, I do not know for another procedure if it will be the same

Uff tremendous cars

Terrible attention

Today a forlisero in that copart going down a car of theirs was rescued and broke the glass of a car that I had in my trailer I called the manager and he says that they are not responsible also call the police and the manager said the same thing again . Finally I had to pay for the glass myself because of the forlisero ... the photos are posted on your page. The name of the forlisero is mike according to what I could hear. Because they dont give you information or anybodys name, they are opportunists.

The longest delay that exists And the pasiensia that have the drivers of the loders

A horrible experience with this company

Its a peaceful place

They are attentive and fast, very professional.

A very important place for me and my husband

Very good

Good place

More or less attention

Total professionalism