Very professional on time my car came out brand new highly recommended shop thank you 100 percent happy
The owner of this company was right behind me when I got in my car accident.He took the time to help the other guy in the accident out and tow his truck to the side of the road for free. He shared with me all kinds of important information that became very useful to me. He always answered when I called and the work they did was incredible. I’m a very happy customer thanks again guys.
Mikey worked my car excellent! I was assisted by Pepe, he helped me with everything when I had the accident and it was top class service. I definitely will come back again when I need a car repair! Thank you guys!
You can tell a good business when you see one. They are very professional and efficient. Customer service was great and my car turned out like new. Highly recommended.
Mikey, Andy and everyone was there was a God send. When I got into my accident they were right there with me every step of the way. I will be forever grateful for such a wonderful experience at a horrible time in my life
Great experience, left my car looking exactly the way it was before the crash.. you cant even tell a crash happened. Customer service was great as well, helped us with all the questions we had.
Exceptional service. Super professional, efficient and understanding. The work on my car was outstanding, really well done guys!! I can truly say that I will be coming back for future references!! 100% recommend, the owner Mike and Peter were there for me all the way through. I cant be thankful enough!Thank you so much guys!!!!!!!!!!!!!
I barely write reviews on google, but.... I am so impressed with this shop!The shop manager, Juliana was extremely helpful, communicative and ensured that I was 100% happy with their service. She walked me through every step with care and I truly felt their great customer service the whole way.My car was pretty damaged from my accident on I-95. I crashed into the car in front of me and I did not think that my car could be repaired. Their skillful team made my car look 100% BRAND NEW! I cant thank their team enough for fixing my vehicle. They did an INCREDIBLE jobThey worked with my insurance to ensure that each part was genuine Lexus parts and even did extra tasks that were not required of them. I would have had to visit at least 2 more times for little issues that they handled.I will 100% recommend this to anyone that needs services in the Miami area! It is a little drive from my house, but worth it to know that youre sending your car to a team that goes the extra mile and TRULY CARES!
Great service and quality work done. Mike kept me informed and delivered as promise.100% I recommend this body shop.
My vehicle was a TL but the customer service since day one was great, great comunication they explain me everything and helped me since day one thank you so much for your help I definitely recomend this body shop 100% thank you
A business that does not disappoint! Mike and Juliana definitely exceeded my expectations, assisted me to the best of their ability & delivered exceptional customer service. I am glad I chose them to fix my vehicle. Highly recommend!
I never knew a car repair at The 1 Auto Solution could make me feel so relieved and assured after a car accident. Mike and his crew really made me feel like they weren’t going to just fix my car, but also keep me from being stressed out throughout the whole process. From getting my car towed (free of charge), to reaching out to my insurance company and getting all the paperwork done. I could not receive my car without letting future customers know that they can trust Mike and his crew. I will keep coming back and passing on this gem of a spot. Thank you guys.
Nothing but excellent and professionalism, The 1 Auto Solution is the place to go from towing service to body shop, when it come to accidents processes they got you covered, very knowledgeable and helpful . Thanks Miky and the 1Auto Solution team.
The 1 Auto Solution was top notch from start to finish . Mikey is a great communicator and sent me photos of my car as the repair process was taking place. I picked up my BMW today from Gabe. The car looked so amazing that I almost didn’t recognize it. Mikey and his staff went above and beyond throughout the repair process. This was my first time doing business with The 1 Auto Solution and I would highly recommend them to anyone who is in need of body work/repair. I can’t thank you guys enough!!!
Exceptional service! Super professional and understanding!! Repaired my car in no time!! I can truly say that I will be coming back for future references!! Totally recommend! I cant be thankful enough!They where there since the day of my accident to the day my car got repaired!! Thank You so much guys!!
CRIMINALS !! Shop owner Mike has no emotions when uncharging you after they have your car and then threaten to not release it until you pay uncharges!! Bait and Switch Shop !!
Excellent service!! Body work is perfect and owners are extremely professional and friendly
This place is FRAUDULENT ! STAY AWAYYY!!! They swapped out a bunch of my car parts when I took my car there!! SCAMMERS!! I WILL NEVER TAKE MY CAR THERE AGAIN!! NOT EVEN IF THEY PAID ME. SAVE YOURSELF THE HEAD ACHE!!
Its worrying that a business like this can do what they want and get away with it!! WARNING ! If you like unexpected charges this is the place to go -_-
As client, I was very happy with the service this repair shop provided to me! The work performed to my car was excellent and they treated me very well! I consider they behave in a very professional manner and also are very reliable; I recommend them and definitely I’ll use their services again! CL
If I could give negative stars I would. The owner “Mikey” is a fraud. He tries to stand behind his 5 star reviews and all he did was scam. The customer service was not professional at all. Couldn’t back anything up because he over charged. I do not recommend this place!!! Make sure you get everything up front. The front desk guy tried to even make threats and then lie about it. How long have you been open? 22 reviews only? Friends don’t count buddy. Do better. Business is business you don’t rob!
At 1Auto Solution body shop they are very efficient and professional. The owner Mike is very nice and friendly. I highly recommend this place!!!
Hi, if you want your car to look new,You must go to THE 1 AUTO SOLUTIONthe best auto body shop i ever see, nice jobNice personal, your call always will be answered, reasonable price, reponsable personal. IM VERY SATISFIED i definitely recommend this body shop to any one
The 1 Auto Solution says alot by itself! These guys are great and have outstanding customer service! It all starts at the top with the owner, Mike. Mike kept me posted on every situation with my truck up to completion. Thanks for all your service to my truck and I would definitely recommend everyone to this shop! God bless!
LIED TO ME! I was told I didnt have to pay my deductible if I use there shop . Then Mike calls me and tells me I owe the deductible now after they already started on my car. I was taken advantage of . WOULD NEVER RECOMMEND THESE GUYS. GOT SCAMMED !!
Family run business and a friendly atmosphere. Quick and honest service. They were very hospitable and kept me informed every step of the repair process. Highly recommend their work and attention to detail.
Excellent service. The staff was very professional and the facility was very clean. Very good prices. Gabby is a true professional. Highly recommended 👍🏽💪🏽🔥💯
Exceptional service! Exceptional work!I picked up my car from being fixed and it looks brand new. I will be coming back to you guys if I ever need additional work done. An all around great experience.
Exceptional service. Mike and team were very professional and kept me informed throughout the repairs to my car. Highly recommend.
Mike and crew are the best in the business hands down. I got referred through a friend and can’t say enough good about the man personally and the work they do. After my brand new car got rear ended he took my car in right away and got it back to ASAP looking just like it did on the showroom which gave me a huge sigh of relief. Thanks Mike can’t thank you enough brother.
These people are criminals, worst experience of my life. Who gave them a license to operate out of this store. Took my money for extra charges and added to it after I was given a set price. Do not give them your business, totally not worth it .
Great service, excellent !!
They put used parts on my car and stole original parts from my vehicle and replaced it with cheap aftermarket parts my car was in worse condition then when I dropped it off horrible customer services tried to upcharge me for every little thing that I didnt ask for then when I didnt want to pay he refused to hand over my vehicle its been two months and Im currently fighting these criminals in the court of law ill keep you guys posted on this nightmare
Great work it surpassed my expectations and their customer service attention is superb my car seems like it has never been in a collision rating from 1 to 10 I give them a 10
Got my BMW 328i door replaced at a great price, quick and easy service! Punctuality was 10/10 no wasted time and car looks brand new!
Awesome place, the costumer service is great and the results were amazing.
The best body shop and Miami hands down mike it not only professional his body work is amazing
Very professional and speedy service. I will definitely recommend to my friends and family. Special thank you to Al who held my hand during the process.
The day of my incident they rescued me after Geico contract tow was a no show.Im going to be honest,we had a little misunderstanding and that was immediately fixed. But overall everything has been impeccable with the service and communication. All I can say their WORD is bond and they delivered what was promise. If this was Deja Vu I would still chose The 1 Auto Soultion as the body shop team to fix my car. Not to mention Mike took it upon himself to deliver my car to my house. That really put a smile on my face of joy. So whoever is reading my review and in need of repair holla at my guys at The 1 Auto Soultion and watch them revamp your car back to brand new.
They are the best!! My car is running great! Plus excellent customer service! I will be back, highly recommended!!!
Great customer service. Veey proffesional environment and my car had an awesome work! Thank u guys!
Thank you to The 1 Auto Solution for getting my baby back how she was after my accident. I would highly recommend The 1 Auto Solution. Very professional👍👍👍👍
Im very pleased with the work done to my car ! I highly recomend this body shop, great customer service very profesional the help me out from the beginning to the end, thank you guys for everyrthing im really happy 🤗 Mikey helped me out with everything he is the best
This people are awesome, they took my car to their facility and in the same day solve my rental problems, great attention, super friendly, highly recommended
Never told me my car was finished! Then hit me with your car has been done since last week. You owe a week of storage at $125 a day. Just because I am a women and by myself they took advantage of me ! PLEASE DO NOT USE THIS SHOP !
They fix up my car and left it like new can not tell that it was in a car accident amazing job!!
This guys know how to really make customers happy, great service since you wall thru the door and really friendly personnel as well is the key to a successful customer satisfaction !. Thanks you guys for putting alot of effort in keeping a schedule to pickup my vehicle !.😎👍🏻
Fast,effiecient and profesional. Car was done fast and to the tee. Thank you!!!!
I am very happy with there work Very nice people to work with nice clean establishment.
The best customer service and excellence in waiting time to repair my car
Gratest shop fast and perfect worksImpecables
ITEMS STOLEN FROM CAR !! DO NOT TRUST !!
I recently had my car fixed by them they did an amazin job.
Awesome from beginning to the end...I highly recommend them
Perfect place. Great amazing work do
Great service highly recommended can not complain
This place isn’t professional whatsoever. Both the owner Mike and the guy at the front desk. RUDE! Both just throwing empty threats at CUSTOMERS ! If you run a business, you don’t go speaking rudely to customers. Especially going ahead and making threats. That’s not even the worse part. How do you lose a customers belongings? Aren’t they suppose to be organized especially since this is a place dealing with cars?? How do you lose something as important as a key. UNORGANIZED!!! I don’t see how this place is a “5 star” place. As the front desk person said. This place doesn’t deserve that at all. My point is this place is very unorganized, and has VERY poor customer service. I wouldn’t recommend this place to anyone
They do a good job and are very professional
Its worrying that a business like this can do as they please and get away with it.
Great body shop
Excellence sericices!
The customer service is horrible .
Best services
GARBAGE!! VERY DISHONEST !!!
Fui tratado como de la familia mut prfesionales y una tencion de excelencia se lo recomendaria a todos mis conocidos amigos y familiares
I was treated like family always awakening my expectations for the better and getting to clarify all my doubts, thank you very much Mike and team, it was a pleasure and pleasure to meet you
What I can say in my experience was more than excellent, a very good attention from the owners and all the workers who did an excellent job on my truck I was taken out of the agency, really if I could give a higher rating. I would give it double, I recommend this spectacular workshop with my eyes closed, thank you very much and many blessings
After the Accident I arrived at the first impression workshop very attentive, they walked me through the workshop and showed me different work they were doing .. The work was fast, clean and above all very professional. Mike is excellent .. They fixed the bus for me and not only that they delivered it to me clean and shiny haha Thank you ...Francisco Lamourt
My Nissan Rogue was new, thanks guys. very satisfied with his work. My people recommend that you go to number 1 Auto Solution, that team is very professional and above all very responsible !! ♥ ️
The truth is that all workers are excellent, the attention and concern for their customers is the best regardless of schedules or date they are always available trying to help you recommend them 100% thanks for everything and my car is how to get out of the Diler thanks