Terrible promised id have my engine with in 4 weeks. 8 months later still nothing. They lied for 7 months saying it was a parts delay only to find out that they never started it even though i paid them in full when i placed my order.
PLEASE READ: About a year and a half ago I decided to not rebuild my 1990 Ford Bronco engine. I was told about Jasper Engines and that they have the right engine for me 0 miles, brand new, should drive just like it first came out from the lot back in 1990 well, its far from that. This is a truck I plan on having forever. Ive already invested about $11,000 into my truck. About $5000.00 in the end just for the engine and labor.ENGINE #1- I got the first engine in 2019 April, a little over a year later, I notice the smell of coolant but never saw it. I went under my truck and saw so many coolant stains. I contacted the shop where I got it done, they ran a test and told me you need a new engine, warranty covers it even though warranty covered it, I still was out a few hundred dollars for a rental vehicle. Finally, get the engine up and running.ENGINE #2 - I have the new engine installed, about 2k miles later, I see a small puddle of coolant towards the middle, near the transmission/ rear-main seal.????I go underneath to check while Im at work and noticed coolant coming from the engine block AGAIN!!Going onto engine #3 in less than 2yrs!!!Im currently trying to decide how to go about it. The process will start 01/11 on Monday. I work 16hrs a day, I dont have the time to be going from place to place, dont know how Im going to get a rental and drop off my truck. Especially since the rental shop is closed on Sundays and work at 5am Monday.Now, is it bad engines or bad mechanics at the shop? The shop I get my work done say theyve never dealt with an issue like this the many years theyve been working with Jasper Engines.. Thank god I also didnt get a transmission.Jasper engine, please, please please, make the 3rd one work, you guys are causing me nothing but trouble and even though the warranty covers it, I still lose out on money cause I need a rental and I have to leave work early to be able to get a rental. Its so sad that Im getting jse to having to take my truck to the shop over your engines. Over and over again!
What impressed me about Jasper is their pursuit to fix inherent flaws in a system, be it Engines or Transmissions..As a performance engine builder myself I can respect and applaud Jasper Engines an Transmissions for their striving to go above an beyond to supply an promote Quality....👍🏻👍🏻
Great product, great customer service. Amazing quality. Cant wait to start up this new motor.
DO NOT, DO NOT, DO NOT Jasper engines for anything!!!! Sales staff has no idea what they are doing, nor does their technical service department!!!! We gave them all the vehicle information they requested for a long block and Jasper still shipped the wrong long block, then wanted us to pay for the return shipping.This company is a perfect example of careless millennials entering the work force...... nobody cares nor, take pride in their work!!!!STAY AWAY FROM THESE CLOWNS!
Highly knowledgeable staff, answered every question I had, even the very difficult ones.
No s deals s Here !!
So my utility van broke down while driving up the state of California headed to a job site.A service repair shop ordered the transmission from Jasper and I can tell you from experience and being a business owner with multiple vehicles that this transmission is not only the smoothest but also the most reliable backed with the best warranty I have seen.I would recommend these guys to anybody over the random mom and pop shop rebuilds. Their warranty says it all
If I would be able to give this business a 0 star I would. Our company M&M coach specialist has been doing business with Jasper for years. They have always paid us 110.00 HR labor rate. On the last job that we did they turned back around and paid us only 35/HR labor rate.I guess they must be on something good because no shop will ever survive on 35/HR. We learned our lesson and we advise anyone that is planning on doing business with Jasper to turn around and look for another supplier.We are a small business that depends on jobs like this and paying us that low of an amount is an insultPlease do not do business with Jasper
Courteous, respectful, prompt, attentive
Great customer service...
So far nothing has been right, on second motor now and still having problems. Mechanic keeps replacing parts that were good before motor was replaced, cant get oil pressure up so engine light keeps coming on, just replaced radiator to make sure oil cooler wasnt blocked.
So far so good in terms of both transmissions and engines; havent had a customer claim a warranty as of yet; our small family owned shop (D&S Automotive) tries to look for the best prices/warranties for our customers and with a 3 year/100,000 mile nationwide warranty plus super convenient drop off and pickup schedules - Cant go wrong, give Jasper a call and see if the price/warranty is a good fit for your budget.
Just can seem to get a good engine the first time, very poor quality.
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