Hands down some of the best service I’ve experienced. 10/10

My KIA OPTIMA is noisy after getting on the high way，I went to an auto rwpair shop in Pomona ，they diagnosed the transmission broken and need to be replaced, but I can’t accept the price. My colleague recommended JD to me, saying that the shop has reasonable prices and the mechanic’s good skills. this is my first time here. The mechanic treat me nicely. After testing on the road, he told me that the transmission was indeed broken and needed to be replaced. Then he gave me a good quote. After I paid the deposit, At nine o’clock on Saturday morning, JD informed me that the transmission arrived and asked if I could drive the car over earlier. They tried to change it before 5:30 ，so that it would not delay my work on Monday. I drove the car over there at ten o’clock and went home with my husband. they call me at 4:30 to pick up the car before 5:30. When I arrived at 5:00 ，the car was already at the front door, and they washed the car forme because I was busy at that time and the car was not washed for a long time . really thankful. So far I have driven hundreds of miles, and the car is in good condition. I am very grateful to JD for giving me preferential prices and excellent repair quality. I will come again in the future.

Tried to support local mom and pop shops so I called JD, he was pleasant on the phone. Once arrived asked me if I had an extended warranty which through me off no hi or how can I help you. Did I mention no mask at all. Anyhow I proceed to tell about my vehicle and asked for a diagnostic check. I also included concerns about motor mounts.I was told it was $90 for check. Left car @830am called to check on car at 4, Stated other mechanic had to check something else and would call when finished. I confirmed closing and he stated close early. Thank God I asked. So with no phone call I show up at 445pm and asked if so got a phone call. JD said with no mask again, he was just about to call, Bad customer service.I waited another 30 minutes for him to manually input estimate. Estimate re stated what I told him,so I ask for a print out of the diagnostic and was told there is none. No codes no nothing. I paid 90 for mechanic to tell me what I told him during encounter. Yeah wont be back.

Very kind and informative. I will definitely be using their services for everything my car needs.

Great mechanics and I will definitely be switching to this shop. They changed my brakes, rotors and axle on my 2013 lexus es350. I walked in and was greeted by J.P., I explained to him what I needed done and he told me he will give me a call when its done, I was in and out in 5 minutes. He gave me a call every day to let me know what was happening and if there was any complications. When my car was ready, J.P. explained in detail everything that was done and future repairs I needed. Hes never in a hurry to get you out of the shop, any questions you have will be answered professionally and in detail.1 day later I heard a noise coming from the brakes and it turned out to be the hardware on them making a noise. I called him and he ordered the parts immediately and told me he would have it done the next morning. He fixed it and I have had no issues since then.Overall great shop, and great customer service from J.P.

I do not give many reviews but felt obligated after my great experience at JD’s auto. I had a Pre Purchase Inspection done yesterday 3-6-21. I was saved a headache and 9000.00 dollars plus the inherited problems the car would of soon gave me. I have a peace of mind knowing that someone did not play me and sell me a lemon. The car had two oil leaks, a cracked seal, rust under the frame so spent sometime in the snow but was being sold as excellent. And many more problems. Everything that glitters is not always gold. JP was very thorough in his explanation, had great customer service, and price was fair. I would definitely take my business back to JD’s Auto.

These guys are honest. I think their expertise is in suspension and brakes. They were really up front and honest about what they could and couldnt do

Great service at great prices.

If you need a great mechanic dont hesitate to contact JD Auto.No BS and they get down to the point. Great place to have your car fixed without the extra costs that many mechanics like to add.

When I needed repairs on both car and truckI took a chance on them and liked how fast they had my truck done on same day it was nice. Then took car in and same results.As for staff that I did interact with they showed me patience and respect with every question I had.of course they are friendly too.I didnt mind the price that I payed as long as I got good work I was happy.thx guys glad I found my auto repair place finally.

2019 Aug 30th:I was worrying about the noise coming from the front. I suspect it was the wheel bearing, and maybe alignment issue (which Benz dealership told me to have alignment serviced). But Andy and JD kindly explain noise and test drive my car to clear my concern. Instead of taking the advantage me. Again I am grateful and wanna share this great experience on public2019 Aug 02nd:Andy is super friendly and honest. I been here one week ago and asking for quote. Andy didnt give a secound thought writing down a fair quote on his business card, also break down the labor and part cost. And never rush to finish the conversation. I will come back for future service for sure.

Excellent work timely repairs just get a little pricey for average jobs. Good service I recommend you go there

My car battery died and it was pulling a lot of different codes on the car, which got me really worried in case something else was going on. I took in my car to JD and they were super helpful in looking at the car for diagnostic! They explained everything to me and what to keep a lookout for, and to come back if anything else funny came up. Thank you JD team!!!

JD complete Auto Repair is a staple in the Ontario area. I have known them for years and they really know their auto repair. My parents recently took in their pickup truck and they did some major repairs on it. They were able to handle all the repairs within hours and got my parents on the road quickly. Chansy and Andy are straight forward and really care about their clients. They will tell you the truth and work within your budget. I highly recommend them for any of your car or truck needs.

JD guys are very kind and so knowledgeable...would recommend to anyone looking for reliable and quick service....

They will empty your wallet if you allow them too. So they almost had me brainwash but i still think this place it too pricey💸 radiator hose replacement cost $200 WOW . so for just $20dlls i had a mobile mechanic friend that i met near same location as here had change my cars radiator hose in a few minutes.So thats why I hate this place

Been going here for awhile, honest work, prices are fare. The mechanics are very informative.

Best place to get an Inspection. Theyre very detailed and help you understand and explain everything. Theyre upfront about theyre price. They are trust worthy. They have a waiting room with cable. They are just always busy tho. But for inspections I will always come here.

Andy is amazing and he tells u what is wrong not made up stuff.

Real honest people and the owner will tell you exactly what he thinks is best for you to do not what is best for him money wise. They did a really nice job on my car and took pride in their work and the owner cut me some a Slack so I would be able to get things that need to get done at the Same time when I was originally only going to do half . Highly recommend

Andy is the best!! Has brought my truck for a noise he fixed it and said if there were any issues to let him know. And a few days later I heard the noise again. Called last minute to get it check out and the same day was able to get it service free of charge!! No appt needed. And in a hurry since I was leaving out of town the next day. Thanks so much JD auto complete for excellent customer service. You guys are the best!

Very friendly owner and good working staff.

New to the area I had a issue and these guys came thru like heros. Fixed my Lil issue an since it was easy didnt charge me a dime. I tried to offer em a 20 and they refused. Ive had 3 other shops charge me $120 + to do the same thing JD did for free. Thank you again guys I will definitely be back when I need another repair.

JD Complete has been the family mechanic for years. They do quality work at fair prices. They will give you an honest assessment of what can wait and what needs immediate attention.

I never take my vehicles anywhere else. They are fair priced, great service, and always honest. All my friends and family bring their vehicles here now. Chancy the owner, Andy, and all the crew will make sure you are taken care of and their service and prices are unbeatable.

Such a great auto repair place. I feel the price is fair for the quality of the work. They went above and beyond when I had my old Accord. I would definitely recommend this place to anyone I know in the area.

Nicest guys in town. They have helped me numerous times. They even show me how to fix minimum stuff on my car so I save my money.

They did a good job on my wifes car 6 months ago. And were going back this weekend. Very professional . its hard to trust a mechanic now a days but I believe theses guys are honest. I recommend them to everyone.

These guys are fantastic. Honest, hardworking, and service for excellent value. They did a pre purchase inspection on a car for me. Saved me from spending a lot of money on a money pit of a car. Thanks guys.

These are freakin dope. Been coming here for good while. Saving me so much money everytime. Went to Toyota and they said I needed to change a part that was 400. Went to these guys and they ended up saving me all that and all I needed was a smll part for my car. Definitely recommend these guys. Come here if you wanna save money!🔥 🔥 🔥

Best Service! Our vehicle got over heated. And when they started working on it, they found other things wrong with our wehicle that needed repairs too. But before they were done, they would call us and tell us how much it would be. They would be honest. They said that they could repair it then & save on labor or take it back but it would add labor then. Real honest! They took us home, and picked from our home, due to our short distance from this shop. Would definitely recommend it! GREAT CUSTOMER SERVICE!!!! They even washed my vehicle 😉

My boyfriend took his jeep here after being screwed by a different shop who made his car worse than it was and decided to try JD after the good reviews - i have to say service and attitude was amazing. We told them the problem and even though they were bussy they had no problem taking the jeep in last minute. The truck was there for no more than an hour!! Fast and cheap!

After years of working in the auto industry. This repair shop has proven its quality of work and professionalism. Mr. Chansy and staff are superior in customer care. This is my family mechanic that I would recommend to anyone. I would also like it to be a AAA authorized repair shop.

LOVE THEM! Robert is such a kind honest man! Will definitely go to them anytime we need work.

It’s been a month since I brought my Jeep to get fixed. They gave me an estimate which was already very pricey but I needed my car fixed regardless. Being a college student I asked if there may be any extra costs added to my estimate, because I was bearly able to cover the inital estimate. They very confidently assured me that there were not going to be any extra cost and if for any reason there was, it would be less than $200. And they told me my car would be ready in 5 business days... so i went forward with it.It ended up taking 2 weeks to get my car back, the day they called me to pick up the decided to close and hour early at 5pm when their cards say 6pm (they said their buisness cards are incorrect, good to know) and the overall price came out to $600 above the estimate (so much for $200 tops) and the WORST part, when i finally went to pick up my “ready” car the first thing they told me literally as i walked in “We just noticed that you have a crack on your coolant reservoir”... seriously? The entire 2 weeks they had my jeep i kept calling to get an update and the charges kept going up and up and up. If i wasnt calling them they wouldn’t have called me. they had to wait for me to pick up my car to tell me they “just noticed” something. I had to take back my car the NEXT day to get if fixed... also when i brought it back i told them theres a rattling sound when i turn on my car so they said they could check it. Guess a 15min check up would suffice? they told me it was probably the oil having to relubricate everything and the noise would stop. Its been a MONTH and my car is still rattleing... taking my car to an actual mechanic now.

My car was in and out couple of times because same issue, my extended warranty didnt want to pay for original parts, until they finally caved in, now they were able to fix car properly and this shop is exceptional

These took everything into account, gave straight, honest out the door prices and the quality of the work looks really good too. Highly recommend this shop

Came too JD Auto repair .in Ontario. recommend too have service repairs done...at this shop...employees take care of your Vehicle at all times...job well done today 😀😀😀😀 on replacing new parts for my truck !!

Much love they know what they doing thanks guys

Great mechanics and they dont take advantage of you. Their rates are fair and they get the job done. Im going back for my next service for sure.

Honest guys.very friendly and respectful

Way over priced, and they take too long, stay away!!!

Exellente service and honest people, dont waste your time with thief auto repair go to jd

Good and fast service... Excellent prices.

Kick ass shop kick ass owner and a kick ass teeam under his wing jd kicks your mechanics ass all day evryday....

Felt like they were trying to upsell things I didnt need or want, felt uncomfortable

Professional service. Excellent job.

Honest shop if you dont want to deal with any more bs goto jd

Chancy and francisco are really great when it comes to servicing our cars...we own a several different work trucks and whenever they need service we take them to jd..because the work is realiable, well done, fast, and at a good price...thanks guys!!

Very good job

Its just not special, the waiting room needs a touch up, and you get lucky with a ride home!

Very professional and easy to deal with.

Great shop with honest people!

Says complete auto repair but doesnt do engine swaps.

Perfect Service for Automobiles!!!

Thank you Robert, it is service tects like you that makes a difference

Great service

Good mechanics

Knowledgeable

The quotation was not honest, and the car was repaired, and the same problem was committed again! Very troublesome!