Went in today with my wife to look at some cars. We found a car we loved and was interested in brokering a deal. After test driving, we informed our sales person that we are interested. At the same time I told him what we were looking to lease at around $300 and with $1500 down. Low yes, but its a starting point. So after this, the sales person took the info to run the numbers with his partner. About 15minutes later, he came back saying he needed to go help another customer, and a new guy came in (assuming a manager). He came in cold and disinterested. He showed us the numbers and just said this is what I got. I simply replied that this isnt going to work. He just got up and said sorry we couldnt work something out and walked away. Spent, maybe, 2 minutes with us. Needless to say it was the most unprofessional experience buying a car. After, we went to the Hyundai dealership down the street and found a car we liked, which was priced a few thousand more ($31k vs $35k). They came back and after about 20 minutes of negotiations with the sales associate and manager, we ended up buying the car for $499 and $3000 down. This was to Buy and not Lease. Needless to say we bought the car. I wouldnt return here nor recommend here. Unprofessional and disrespectful.

Sales people are wonderful. As you might expect, it’s when you get to the finance department that things get frustrating. Be prepared to finance your car with an outside bank, or you will be extorted into purchasing an extended warranty. I was presented with two loan options, one with a competitive rate that the finance person would only “hook me up” with if I purchased an extended warranty for $3700. The other loan was double the interest-rate, and not competitive in the market. This would have been a five-star experience if they had just given me a competitive loan without the extortion.

This just proves again that it s not what you know but who you know. Alvaro Garcia is a top-notch guy that Id feel comfortable recommending to anyone wanting to buy a VW, even my mom if she was still alive. He communicates well. He does what he says hell do. He doesnt try to run any games or use fast talk. He displays rare and commendable integrity in a field that isnt noted for that. His concern for a satisfied customer goes above and beyond, and thats the reason weve recently bought three cars from him. The dealership that hes a part of, from Jimmy to Gabriel to Jason to Brad to Eduardo to the lovely little man who keeps the place clean, is just a great place to do business. I am happy to send anyone your direction if they want to buy a terrific car or need service.

Best car buying experience Ive ever had.Anna was really great. And so was Eduardo.

Outstanding service from Jim in the service department. Thank you as always. This dealership is awesome!!!

The guy at the parts desk was really nice! Had issues with my locking lug bolts so got me new regular ones and they installed them there for free. Saved me a headache for future repairs. Service desk was okay service but was glad they got it done there and then.

First time here. The parts dept was super friendly. Will be back for service on my passat.

The absolute most awful car buying experience of my life occurred at this location. I honestly dont even feel like I was treated like a decent human being by the staff here and the fact that I was a woman gave me them permission to comment on my attitude. News flash, women are allowed to be opinionated and advocate for themselves. The saddest part, the manager and general manager will do absolutely nothing to try and correct their own finance departments errors. Please steer away. I know one persons bad experience must only be taken with a grain of salt, but I spent many nights awake and crying over the burden placed on my family due to the actions of Ontario VW and their deceptive practices.

The people that work here are always straight forward and great. I feel that the service provided exceeds my expectations. Thanks for bringing my confidence back with getting services done at dealerships

It was very easy to get an appointment for routine mileage check.I had many questions and the person at the counter was patience to give help me.

Ana Gonzalez was very helpful and great customer service! She helps us buy our new car ! Thank you

This place is awesome. Always clean. Super friendly, helpful staff. Special shout-out to Jesse in the Parts department for great service during todays visit! See you guys again soon!

ALVARO GARCIA!!!! This dude is the truth! When I tell you he took the most entangled finance mess I found myself in and put me in THE CAR I WANTED....not once BUT TWICE!!!!! Im so serious. Then theres Don in finance, who demanded a sound financial decision from me....and I ABSOLUTELY love my Atlas..its so badass and slick🤟🏽❤

Ive taken my 2016 GTI here for regular oil change services for almost as long as Ive had it. The associates at the service desk were always nice and welcoming. My services were typically completed in a timely fashion. There was one time they kept my car for longer than expected to fix a recall issue which ended with them shorting my ESC chip and having to replace it, which I was cool with because they were nice about everything and fixed their mistake.This review, however, is for a more recent oil change service. A day or two after the service my check engine light came on and after having a friend (who is a mechanic) take a quick look under the hood we found that the cap for the oil reservoir was not closed. After tightening the cap, wiping around it, and making sure everything else was correctly placed I contacted VW Service to let them know the check engine light was on as a possible result of the oil service not being completed properly. The guy on the phone was a bit rude about it but we scheduled an appointment for later in the week. Next day, the light was no longer on. Most likely due to the oil cap being set properly by a thorough mechanic. A couple days passed and still no light so I cancelled the appointment.Another day passed and I received an email asking me to complete a survey so I did. I gave three stars and left it at that. I then received a condescending email from the service manager implying that the issue was not due to his mechanics incompetence but because I did not complete the additional services they quoted me for after my visit was done. These services were completed elsewhere within the past year and did not need to be urgently done.Safe to say I will never be going to this VW or any other ever again. I will not be recommending to family or friends. I enjoy my GTI but one bad experience really can change things.

You need an appointment for servicing but its quick and easy. Erica my service advisor was very nice and explained everything to me. I would not hesitate to return for my next appointment.

Honest and have integrity.which is hard to find and uphold these days in a car dealership .

I purchased a 2021 Volkswagen Tiguan SE RLine today from Ontario Volkswagen. The purchasing process was an absolute nightmare and the customer service I received was far from great. I went to the dealership knowing what I wanted and had a loan approval from my credit union. Alvaro Garcia started the sale process, as soon as I told him that I would be using my credit union to finance the car, is when the horrible customer service started. I was forced to have them run my credit even though I was not going to be financing through Volkswagen, as I had already been approved for a loan through my credit union. I was being pressured to use their financing even though I repeatedly informed them that I would be using my credit union loan. After declining their proposals several times, they finally accepted my request to let me use my approved loan. That’s where the customer service got even worse. I had to deal with the finance manager, Eduardo Zermeno. Eduardo approached me after using Fasttrack/CUDDLE to retrieve my approved loan, stating that I had not been approved for the rate that I had mentioned. I called my credit union and they informed me that I had indeed been approved for the rate that I had given them and that Eduardo had processed the information with an incorrect social security number. Eduardo gave me the run around for several hours. It was about 15 mins before they closed when he came to me and stated that I was correct and my loan was approved at the rate I had mentioned. The sale should have been finalized and I should have been able to leave with the car I purchased that evening, but Eduardo said he needed a check from my credit union which by that time, the branch had already closed. So I was inconvenienced to have to take the day off of work today, to go to my credit union to get a cashiers check then go back to Ontario Volkswagen this morning to finish the process. I arrived to the dealership with the cashiers check in my hand thinking it would be an easy process but, I was wrong. I sat in the lobby for over 2 hours for Eduardo to help me. He was very rude and stand-offish when it came time to sign my documents. At the end of this horrendous experience, I left the dealership feeling like I was treated as if I had stolen a car from then rather then buying it. In my opinion they should be appreciative that I even went through with the purchase after the awful service that I received from everyone I dealt with. If I have the option to service the car I purchased at another Volkswagen dealership I will definitely go elsewhere for service or any future needs and NEVER return to Ontario Volkswagen again. I will also be contacting corporate about my experience.

Came in on a Sunday morning to buy a used Jetta. When I arrived at the dealership, they had the car ready to be checked out and tested. Luigi and Donald made the car-buying process easy and straightforward. They have great customer service and both were ready to answer any questions I had. Will definitely recommend them to friends and family.

Wow! The people at this location are extremely friendly and welcoming. The lounge has free WiFi and phone chargers, complimentary coffee and water and a few light snacks. I just got a 2018 VW Tiguan Alonso helped us out. He was so nice and straight foward didnt haggle us or waste our time he gave us a great deal. I also appreciated that he went into full detail on how to use the cars gadgets and set up Bluetooth so the car can connect to my phone. Thanks Alonso!!!

For sure the best place to get a car. Back in 2019 we bought a brand new Tiguan and last week I went in looking for a used car but Liliana was able to get me approved for a 0 miles 2021 Jetta. I would recommend you to ask for her if you want great customer service and attention. She is very friendly and cool to do business with. Great experience overall since we started taking our 2014 GLI for service every few months in 2018. Also Eddie is great at explaining all the different services that VW has to offer and made all the paperwork process very easy and fast. My wife is very happy with this purchase. Thank you VW Ontario!! You guys rock!

I have had my Volkswagen serviced here twice and each time i left so happy i love this place the only regret i have is not buying mine here but i will always come here to service every car i ever have! Thank you JIM in service you are awesome!

Always nice employees. Nice, modern facility

JIM AT CUSTOMER SERVICE IS AWESOME

I recently purchased my Tiguan from here and the service was amazing. Alvaro was incredible and helped me right away. He was fast, efficient and friendly. Highly recommend buying from here!!! Thank you, Alvaro for being so pleasant and kind during the process.

Pretty stand up guys! Walked out with a very good used car.

I always take my GTI to authorized VW service places. Everyone usually comments that theyre overpriced but the consistent, excellent service is worth it to me. Car stuff is stressful & everything about these places is not. It was my first time at this particular location, I stayed for about an hour for an oil change & checkup. The building had every covid precaution in place, everyone was wearing masks and/or behind barriers. Jim was the advisor helping me, he was really kind & informative. I will definitely come back.

The Service is top notch, Knowledgeable, Friendly, Courteous, Professional. Shout out To Jim!

Best deal you will get on a lease! Awesome staff! Thank you Anna! Paperwork was quick! Amazing. Definitely recommend this dealership.

I live in moreno valley and came here because these service guys are a hell of alot nicer than the nerks at the moreno valley and riverside VW...Brought wifes car in for service but when I had my vw always came here..Service dept is top notch

I had a great experience here at Ontario Volkswagen! After visiting about 10 dealerships and shopping out a variety of brands after completing my car lease, I Ianded on Ontario VW. I dealt with Alvaro the whole time from test drive to doing the numbers, the guy was a straight shooter from start to finish. He was very honest, direct, to the point and sells you only what you actually need. I even shopped him out with different VW dealerships in the area, and they in all honesty couldnt beat what he offered. In the end, I got a 2020 VW Tiguan SEL on a huge price drop and great leasing terms that worked for me. I really appreciated very much the service and hard work from Alvaro and the team, even the closer (who are usually the annoying part in the end) was awesome (his name is Eduardo, if you have a choice on who to close with!). The whole team was fantastic and I will definitely be going back at the end of the lease to work with them again!

In and out pretty quick and the service was excellent!

Worst customer service I ever received from parts and service from an auto brand. I rather go back to Toyota/Lexus and soon it will happen. Just wait and see!

Sales and service departments are both excellent. Jimmy in the service department is the best Ive ever experienced. His customer service skills should be a temple to train all the VW employees. Great experience once again. Thank you

Nice people and great service

I appreciate the responsiveness to customer need in providing as detailed information as requested. The staff is very helpful and friendly, the waiting area comfortable...and the car was serviced as promised; no further issues.

I will never buy a Volkswagen car again! I took my car to the dealership (VW), they told me I need a module update but they never said the lights will stay on forever... two weeks later I had to buy a new car.

Bought a Jetta 2017 here,and after 3 years it feels like a lemon.Car wouldn’t start and the brake pedal stiffens up for no reason.Personally I think VW should discontinue the Jetta.What a piece of junk!

I didnt buy a car but I really liked how you guys made me feel. Definitely not your typical dealership and in the future Ontario VW will be my first stop. I didnt buy the one in San Diego either, Im holding off for now. But thank you for running numbers and giving me so many options without a hard hit to my credit.UPDATE! I bought a tiguan on 11/17/2020 from Ontario VW! This dealership has my business. I did everything over the phone and then went in to sign. Fast and easy!

This is a great dealership. I service my car at this dealership all the time. Everyone in service is very friendly. My son just purchased a used car last week. Dennard the sales person and Marie the finance lady were very helpful they both made my sons and mine a great experience. I recommend this dealership to anyone out there looking to buy a new or used Volkswagen...Excellent Customer Service.

Great customer service! From start to finish Dennard was patient and extremely helpful with my car buying process. He was willing to listen and understood what I was looking for. I didn’t sense any of the high-pressure sales tactics that I have felt at other dealerships during my search and the price I got for my used vehicle is unmatched. I left the dealership with a smile and couldn’t be happier with my choice. Thanks Dennard!!

This was the best experience I have ever had when leasing a vehicle. Sean, Dennis and Marie were great! The transaction was seamless and professional. Thank you for showing great customer service!

All of the positive reviews must reflect the sales department because the service department does not reflect a positive experience. Initially went to Volkswagen Ontario to replace a tire per finding a nail in tire. I called and made an appt which I was told would take approximately 2hrs. Once I arrive, the service rep immediately tries to upsale me on 4 tires, as they are having a sale. I buy in but instead accept 2 new tires, balance and alignment. After choosing the tires and 2 hrs waiting with my 20mo daughter, the sales rep tells me the tires wont be in stock until the next day. He offers me a rental for the inconvenience. The next day I receive a call around 5pm from the service rep stating that the alignment is now 3 TIMES MORE than the initial quote that I signed. I show up the morning to infer about the charge and he says he entered it wrong and that my car needed a special alignment that takes 6hrs to complete. I dont trust anything Volkswagen Ontario Service center says anymore. After 4 days with a rental for 2 tires, balance and alignment I will NEVER bring my car back to this location to be serviced. Also, when you call, all of your information populates onto their computer. Your name, vehicle model, year all populates onto their computer, so they should be able to see how much the service is and how long it takes.

After 5 hours waiting for an oil change I take my car home and pop the hood to find my car still has dirty oil in it. I turn the car back on and it still has the change oil now warning on the dash. Not to mention the horrible customer service during the 5 hour wait and on the phone for getting my money back! Never will I ever be going here again

Good service

We love Ontario Volkswagen! We really appreciate both the sales and service departments. We are on our third lease and feel like they go above and beyond to work with us to find a deal that suits our budget. The service department is also fantastic. Dont go anywhere else.

I made a call to make an appointment to have my car serviced. I spoke to Jimmy from the service dept. who was extremely kind and very helpful; took my car in the same day got it checked out and serviced and I am extremely happy with the great customer service that is provided at Ontario Volkswagen.

Best team of advisors ever!!! Technicians are tops in the their work performed!!!

Worked with Chase and Adrian. Both very professional and easy to get along with. Made the process easy and fun.

Dealing with Eduardo was a great experience. Very helpful but not manipulative like the stereotypical salesmen we all know and fear. Just the kind of service that would make me likely to do business with this dealership. The car that I bought has turned out to be perfect for what I need. I chose this location because of their good reputation, and so far they have lived up to it.

Ontario vw is my place to go for vw

I had a great experience with Ontario Volkswagen, friendly customer service . Thank you so much Alvaro Garcia for helping purchase my new Jetta I love it. He was so helpful, with the finances, it was quick to see if I was approved or not, the paper work went very quick. Most importantly they explained Every thing well. Thanks again.

I always had good experience with VW in LA. BUt the one in Ontario, not that good. My wife was in to check and certify the vehicle. to check is $165 and to certify $520, although the car was always kept by VW !!!! two charges for one job... anyway, they kept looking at things till they found two: cabin filter and oil brake flushing. $44 for the first and $190 for the second. Cabin filter cost $8, so i offered replacing it, the tech goes then we have to charge you$165 to check again... really? are you kidding? it is a cabin filter, not engine filter!!!! border line theft,...

Our salesmen Alvaro was amazing..He was fun, informative, and put no pressure on us to buy. He knew when to give my husband and i space for private talk.I am pretty sure I am not alone if I say car shopping is overwhelming and exhausting but Thank God I was blessed to have such a patient sales person ...

Came in on the 22nd of December to search for a new vehicle after mine finally went out on me. We went to Volkswagen and were approached by Zach Williams who was really informative and helpful when it came to what we were looking for. He was able to get me the car that I wanted, and thanks to Zach everything before, during, and after the paperwork was a very positive and smooth experience. Thank you!!

We had an awesome experience at Colts wagon of Ontario. When all was said and done we walked away with 2 new cars. We were shown fantastic hospitality by our sales Representative Dennard who was extremely helpful and kind to us and made our experience pleasant. Dennard was able to answer all our questions and was very knowledgeable about the vehicles we purchased. If you are interested in purchasing a car from this dealership I highly recommend asking for Dennard. We were also shown great customer service by Edwardo who was able to find us a great deal on our purchases. Our overall experience was excellent and we are happy with our new cars.

So much better. I have been to several VW dealerships for my vehicle and this service department is the best that can be. Phil helped me with my electrical problem changed the bulbs and fuse all I paid was the &25 for the parts. While others would charge upfront for diagnostics and then change the bulb. They have earned my business for life and I recommend everyone to try them out.

Great salesperson. Took me for a testdrive answered all my questions. Even brought me a water without even asking.

Jim and Frank are awesome. Being a regular customer to this place I have always got excellent service every time. One time I had an issue with tire and they provided me with detail inspection and recommendations.

Everyone at the Ontario Volkswagen was very helpful when I bought my first car. They gave me everything I wanted/needed in a car and clearly explained all the features, the safety, and gave me the best price out there. Thank you Alvaro Garcia and Zach Williams for taking the time to make this experience a good one!!!

My son brought his VW golf to get diagnostics. They changed the prices of diagnostics three times. At first they told him $340, then called and said $370. By the time he picked it up it amounted to $469! Also the rate to fix the car also kept changing. First they us it’s $1470, then its changed to $1670, then after that last diagnostics they said $3300! I know VW parts and labor is expensive but there’s something wrong here. It seemed like they are trying to take advantage a young adult who know don’t know much about cars. I reached out to service manager. He took time to give me a call but very protective and cant even tell me how the all phone conversations between service guy and my son went. It seems like hes too busy to do it. I know people are happy with the dealership but I am not.

Awesome people!! Very nice, and very helpful! Jason was great! Thank you so much for being so friendly and helpful!!

Parts department Jesse answer all my questions and fast order parts

Great place, to include salesperson Alvaro Garcia, (friendly, helpful, responsive, and knowledgeable), thank you again.

What a fantastic experience it was to work with Ontario Volkswagen! Joe worked his butt off for me and got me a great deal on my wifes new Passat. The entire staff is top notch! No games, no BS just super customer oriented. I couldnt be happier with my experience.

Tim Johnson is the man. Professional, courteous and very efficient. Great experience with him. Only dealt with him and the finance guy the whole time. If you want a great car at a great price go to Tim. I drove all the way from San Diego to get it. Finance guy is a little old school in the cheese department.

Best car buying experience ever. Alvaro Garcia was very helpful and showed me everything I needed to know about my car will definitely be back soon!

Go there and see Jorge! He made everything as easy as possible and there was no games being played. Everything was laid out on the table and drove off within two hours. Will definitely come back soon to get a new car.

Customer service is great. Love the place and they help you and make the visit fun. Will recommend if you have a VW go their. People think because its a dealer its a lot of money but sometimes its more more in other places

Absolutely the easiest car purchase weve ever made! Alvaro is beyond helpful from our first conversation to explaining how our new car worked at the end. He is honest and knowledgeable I highly recommend Alvaro Garcia and Ontario Volkswagen!

Shant And George were great! They were able to find us the right car for our budget, The Volkswagen in Ontario is definitely our go to! Thanks again!

I just purchased a new vehicle at Ontario VW and it was an incredibly smooth process. Dennard and Shant worked really hard to find the perfect vehicle for me and were extremely patient with all my questions...and I had a lot of them. They were both very knowledgable, with extensive experience working for VW. This is the about the 10th vehicle Ive owned in my life but the best dealer experience Ive had bar none. I highly recommend!

Great customer service

Super friendly service!

Awesome experience. Everyone was really nice and helpful. I didnt feel pressured or rushed to make a decision. I got exactly what I wanted for a great price couldnt be more happy!

Quick and easy. Willing to work with me on financing at a reasonable rate for my credit status. Very patient as I had been messaging back and fourth with the internet advisor for several weeks before finally stopping by. Highly recommended.

My daughter loves her new GTI Golf!

This review is on the service and parts department. Although I did buy a 2014 Passat TDI from here in 2014 and had a great experience, salesmen are salesmen anywhere you go and Im not a fan of their gig especially when I already know what I want and have researched every detail beforehand.Before I get started, service departments at dealers are service departments at dealers, which means, yes, its expensive. It is what it is. Thats life. With that said...My experience at Ontario VW has been excellent. I have been coming here for various needs since 2014. I have dealt with all of the service guys on staff but have exclusively been going to Jimmy for the last 2-3 years. Jimmy is fantastic! He is very knowledgeable and also a fellow VW enthusiast himself which makes me enjoy working with him even more.I recently had some sort of timing failure on my TDI, which I thought would be covered under warranty since I have a Certified Pre-Owned (CPO). He was well aware of the warranty but also warned me that if they start taking the engine apart and find bent valves, which arent covered by the warranty, the warranty wouldnt cover it and I would be stuck with the labor bill, which could put it at around $3,000. I gave the green light to proceed with the tear down because I sincerely thought it would be covered. He kept me updated through the process. Come to find as they took the valve cover off that the rockers were broken which leads them to assume that the valves are bent, which in turn isnt covered. Rather than continuing to tear down the whole block and charge me $3,000, Jimmy called me to update me on their findings and assumptions and asked me if Id like to continue or stop there because at this point, the labor bill was at $1,800. I, of course, said to stop and picked it up the following day to bring it home.Yes, an expensive labor bill but I already knew that coming into it because its the service department at the dealer. Did the bill hurt? Of course it did but it is what it is!Point is, although expensive, Jimmy was upfront and honest with me through the entire process. He went above and beyond in his communication with me and also made sure I was aware of the costs if it wasnt covered under warranty.I ended up doing a motor swap myself at home to save LOTS of money and get the car back to running. The car is back up and running. Even with my last experience, I am still back at the dealer for other things I need fixed.Im a pretty handy and knowledgeable guy when it comes to my car. Am I at VW tech knowledge? Not even close. I can fix most things on my car myself but when I cant figure something out I bring it here. Do I know the dealer charges a lot for service? Yes. Knowing its expensive, these guys know what theyre doing and stand by their work. Its expensive for a reason because they do great work!I trust Jimmy and the tech team with my car.Have I mentioned that service at the dealer is expensive? 🙂

Ontario Volkswagen is by far the best customer service experience Ive ever had at any dealership! Phil and Brad in service took care of my car and were the nicest people!!! Thank you for 5 star customer service!

Bought my last new car and had all service here. Great service, thanks Jim!After considering what Ontario Volkswagen could do for 5 stars from me instead of 4 stars I realized there wasnt anything because I took off a star for the diesel fiasco which was Volkswagen the manufacturer not the dealer!

They are always so nice. Every time I go I see Brad or Jim and they take care of me. My car always comes back fast and so pretty. I wouldnt go anywhere else

I bought my tourage here, enjoyable experience. Cricket in Monday for the 80,000 service maintenance, Jimmy in the service department was very professional.

Great 2nd Experience here. The first time I came in. I needed a headlight fixed, Jay, the associate helped right away and he fixed my light on the spot. I just had to pay the headlight bulb and it was good as new.

Very easy buying process, great and friendly staff. Took care of me and made me feel like I was respected instead of just taking advantage of me. I would recommend to anyone.

This dealership is one of the best I have ever been too. The whole staff is amazing, and has exceptional customer service. I would recommend this dealership to all my family and friends anytime!!!

I was very pleased with the service. It took less than 15 minutes to get all the paperwork signed. The whole process took less than 2 hours. I highly recommend this dealership.

A good friend of mine referred me to Alvaro to check out the Jetta... Alvaro was very low pressure and a dream to work with! Ive never had it so easy to get into a new vehicle and the more I drive the car, the more pleased I am to have opted for it! Mario came into the mix on my third and final test drive... Hes just as awesome and low pressure as Alvaro. Based off of this experience, I would definitely go back.

They were busy I had to wait about 30 mins to order a new key. The gentleman that helped me a very nice

Robert, Phil, and the rest of the service desk staff are true professionals! I always enjoy my experience there. They all are very nice and friendly! Great place to go for professional Volkswagen services!

I had a fraudulent charge posted to my credit card that originated at this location. Fortunately, my financial institution was able to take care of this for me. When I called the location to verify their procedures for accepting payment by card, the representative told me that she would check ID, but she could not comment as to the policy for the location as a whole. Consumers should be aware that Ontario Volkswagen does not have a procedure in place for protecting consumers from fraudulent charges. Checking ID is a simple way to prevent fraudulent transactions in an age where skimmers can easily duplicate credit cards.

Pleasant and easy experience. I have always been brand loyal, and I hope this car measures up to the sales experience and my past VWs history

They try to charge me 150 dollards to get a wolkswagen radio code wich should be freeI get it online for 11 dollardsI can give you the link

I explained the issues as best I know and The admission supervisor actually knew immediately the problem.I was informed up front that it would take 2 days and it did😊 I was sent to rent a car & I went to work. Very Organized and seamless organization Thank you.

Best new car buying experience Ive encountered! Really great folks! Will definitely recommend them to my family and friends. A++

Great experience dealing with this dealership and Anthony specifically. It was the easiest car purchase Ive ever experienced. Great car, great price and great service.

Ontario Volkswagen was extremely easy to work with, and I feel that they had my interest at heart. I got a very good deal and found them very respectful. I would definitely recommend them to a friend and work with them again in the future.

Best car buying experience ever!! Alvaro was awesome and made everything so enjoyable will definitely buy again here!

This is the place to be for VW needs Excellent Service

Ontario Volkswagen is one the best service departments Ive ever worked with. My service guy Jim Wilhide is fantastic. Always helpful and very knowledgeable. Makes bringing my car in less stressful.

Had my car serviced here a year ago because my car was leaking coolant. They replaced a cracked thermostat housing and hoses. Come to find a year later the same thing is broke again and they basically told me they aren’t responsible for it. Not to mention upon being inspected I have screws missing and the parts that were taken out weren’t put back properly. Took almost a month to get it back. $900 job and nothing to show for it. Thanks guys!

Weve been taking our Tiguan to Ontario Volkswagen since we purchased it 6 years ago for its regular service and have never been disappointed. They have gone above and beyond my expectations in service and friendliness. If youre about to by a car and wondering what their service is like, I can attest its top notch. Mark L. of Upland