Picked up my brand new 2021 Ford bronco from Citrus Ford this week, and couldn’t be happier with the excellent customer service and constant and polite communication from the entire sales staff. Alec, Buck and Joseph answered all my questions in a very timely matter were always very well-informed and catered to my every need and question in regards to the purchase of my new car. They had all my paperwork finalized by email and text message before I arrived to make the pick up of my new car fast and easy one. I highly recommend this dealership if you are interested in a new vehicle!
What an amazing car buying experience. Jesus was my first point of contact when I first called about looking at a truck. He was very professional and extremely helpful and knowledgeable. Once at the dealership I was introduced to Joey the finance manager whom was also professional and very knowledgeable. I will definitely keep giving Citrus Ford my business. 100% Satisfied!!
Anthony was really easy to work with. We visited two other dealerships to pick out our explorer and both gave us the run around. Anthony was to the point and wasn’t at all pushy. Best car buying experience anyone can hope for.
Easiest transaction Ive ever had!They had the car i wanted, at the price I wanted, gave me the amount that I wanted for my trade in, everything was seamless.. If anything delayed things it was me and my paperwork. Alex and the team were great very supportive helpful and no pressure at all.Would definitely purchase there again!
I had been look for just the right F-150 for months and finally found one at Citrus Motors Ford. Anthony contacted me very shortly after I asked for contact and we worked through the details and negotiated some via Text message and we agreed I would come by and test drive the next morning. I asked for Anthony when I arrived, a bit early, and he told me he was just heading out to bring the truck over for my drive. Anthony described the features and functionality of the truck. He answered all of my questions and I handed my trade in keys over so they could evaluate it for the trade offer. I took my time with the truck, Anthony insisted I do so, and was very happy with the no pressure approach. The truck was just want I wanted, and Anthony sent over Alec to go over the extra offers and pricing. He was also, just as Anthony was, very friendly and straightforward. Never applying pressure, only asking if I would like some of the warranty/mechanical/roadside coverages. We then went to the financing portion, which I must say has become so much easier these days. I would recommend both Anthony and Alec to any of my friends and family to work with on a vehicle purchase. I always felt at ease, never pressured, questions answered every time I asked and the full transaction was very easy.Anthony even helped me set up the Ford App on my phone and got me connected to the vehicle. Thank you both!!!
Thank you Alec and Jesus! Jesus was awesome in showing us what we wanted to see from the very beginning. Jesus was no pressure, helpful, informative, laid back, and everything you would want from a salesman during your car buying experience. Alec was equally helpful during the bargaining portion and was also no pressure. Bottom line, the team got me into the Explorer I wanted (white 2020 Explorer XLT) for the price I considered fair and I couldn’t be happier with the team and the entire buying experience over at Citrus! Real awesome guys!
This was the best ever car buying experience I have ever had. Joey, Candace and the Citrus Ford team really made car buying easy. No haggling, no rude car salespeople. This dealership is the absolute best. I will recommend this dealership to all my friends who desire to purchase a car without all the crazy, stalking and forceful methods people put up with when buying a car from a dealership that works on commission. Go to Citrus Auto, you WILL NOT be disappointed or stressed during the car buying process. I can’t say it enough, Joey and Candace, you guys ROCK! And with modem technology, no sitting hours in the finance office, that was always the longest. Not at this dealership. Best ever! We drove from Menifee, and it was worth it!Grateful customers
Mr. Alec Johnson was a very professional knowledgeable salesman. I just purchased a 2021 Ford F-150 Lariat. The experience with Mr.Johnson was impeccable!! I was very pleased with the deal and my experience at this dealership went rather smoothly especially with all the financing. Overall I recommend anyone who is looking for a vehicle to come down and ask for Mr. Alec Johnson. We definitely will be back for future purchases!!
We can not express the amount of gratitude we have for the Ford - Citrus Motors Team!We began our test driving journey, a week ago, with no intention of test driving a Ford Explorer. The model caught our attention, when we were test driving other vehicles. We decided to ignore our initial list of vehicles, and rerouted to Ford - Citrus Motors.Margaret was the absolute best! She was very welcoming, patient, assisted in filtering our preferred vehicle and the best part... NOT OVERBEARING.In time of completing the purchase, the following representatives assisted us:JesusJoeyAnthonyJust like Margaret, we felt at ease in purchasing the vehicle from the dealership. The gentlemen provided us great service, conversations, and support!We are very happy, and thankful, for the Ford - Citrus Motors Team!You won’t get a lemon here, but you will get an orange that is so much sweeter! 😉
Stopped by citrus Ford to purchase my second car and again I wasn’t disappointed. Thank you Billy Delgado for helping me with my second car. Very patient and willing to fight for you to get the car of your dreams. Also thank you to Dylan Johnson for helping o the final part of my purchase very knowledgeable and kind. These two men are amazing human beings. If you guys want great vehicles with amazing prices and outstanding service stop by at citrus for in Ontario Ca you won’t regret it. Thanks again Billy Delgado and Dylan Johnson for the outstanding customer service.
Quick sale, no fuss no muss. Open and transparent. Ask for Dylan Johnson and Kenny Rogers, they will take care of you.
Our experience with Dylan Johnson and Alex Estrada here at citrus Ford Tana and I give them both a 10!!! They took the time to help us find the right SUV fitted for our family needs !!! We will definitely will come back for our next car purchase !!! Anyone looking to purchase a car SUV or truck come see these guys !!
The best buying experience. I had been to a few Ford dealerships in the area where there was pushy sales managers and non motivated employees. Citrus Ford was amazing from start to finish. Joey was excellent to work with and fully explained all my options and worked with me on what would be best for my circumstances. Once I made my decision Candace was great at helping me get to know my new vehicle and all its features before I left.Highly recommend this dealership above all the other Ford dealerships in the area.
The long wait (for a Mach-E) is over, and well worth it. I am especially glad that I selected Citrus Motors when I placed the order with Ford in January. Citrus provided excellent information as needed during the manufacture and delivery stage, and every aspect of the final sale was handled (remotely) by Lane Geiger with courtesy, completeness, and excellent customer service. Citrus went above and beyond when Lane delivered my new Mach-E to my home and walked me through all the particulars to get up and running. Ford is one of my favorite companies and I am glad they have partners like Citrus Motors to represent them - highly recommended.
I just moved to California and knew the car I wanted to the model, trim, and certain colors. Citrus Motors Ford was the only dealership with those preferences. Vinnie Lora allowed me to reschedule my test drive because I was stuck in traffic. Dylan Johnson was very laid back, easy to talk to, and professional in showing me my cars features and important information. My car purchasing process went smoothly thanks to them and Kenny Rogers.Thanks guys!
Vinnie Lora and Dylan Johnson handled the purchase of our company car seemless. They are very knowledgeable and helpful with explaining all the bells and whistles, that come with the vehicle. They are excellent members of your team, great job!! I will definitely refer my friends and family to ask for them..
My wife and I just purchased a car from Citrus Ford with the help of Margaret. We are not local but found a used car online and Margaret went above and beyond to make sure that we had any information that we were looking for. She was very professional and personable. She was honest and upfront about what they were able to do. The whole team was great. If you are looking for a car that they offer definitely check them out and ask for Margaret.
I was in the market for a 5.0 for about 5 months as what I wanted was really specific. I’ve been to every major dealership in the IE and it wasn’t until I went here that I had the best customer service ever. Ong this isn’t a cap these guys were so helpful and really worked hard on getting me the best deal on my brand new 5.0 GT. Alex and Byron were the ones that helped me out and I’m glad they did they walked me through every step of the way and made sure I was comfortable, Definitely coming back to buy a Shelby.
Had an incredible car buying experience at Citrus Motors. Wife and I had our sights on a very specific vehicle. Billy and Anthony worked hard to negotiate the price and terms of the purchase to make it affordable. They were extremely professional and courteous and made the experience the most pleasant and hassle free automobile purchase we have ever made.We would definitely recommend Citrus Motors...and will return to make our next auto purchase. Thanks Billy, Anthony and Citrus Motors!!!!
I purchased a used Jeep from Citrus Ford and couldn’t be happier with the vehicle or the great customer service I received during the the buying process. Sandy Watson was great to work with. She was always available to answer my questions. This was an out of state purchase, so believe me I had a lot of questions. I would definitely recommend Citrus Ford.
A huge thank you to Alec and Byron for making this one of the best car buying experience that weve ever had. Within minutes of walking into the dealership were able to test drive the vehicle we were interested in. Alec worked his magic to get the vehicle within our budget and give us a great deal on our trade in, we are so grateful. Byron made the signing of all the paperwork fun and hilarious.We couldnt be happier with our new car.If you are looking for a new Ford this is the place to go. Ask for Alec and be reassured that you are working with a very kind and hard working gentlemen who cares for his customers.
It all started with a pleasant phone call to the dealership. I spoke with Margaret. She was easy to talk to and she asked me personal information required to get me the best deal. I informed her I didnt have the best credit in the world and I had negative equity in my vehicle. She informed me she would work her hardest to get me a great deal. Next, I was met at the door by a nice guy named Dylan. He informed me that Margaret had informed him of my situation and he knew exactly which vehicle I was looking for. He never pressured me into another vehicle. He stayed the course and presented me with a few options which were all great options. Once I found a vehicle my wife and I could agree on, he sat me down and introduced me to Joey. Joey was very great and informative of the process to get me a great deal on the vehicle I chose with the down-payment I had available. About 20 minutes later, Joey came back with a THE MOST awesome deal on the vehicle I wanted. The process was simple and I felt ABSOLUTELY NO PRESSURE AT ALL!!! They were stellar. From the initial phone call...all the way to signing the papers for my car and I drove home the happiest Ive ever been when purchasing a car. I am on cloud 9. I will be referring all my family to Citrus Ford and Kia. Thanks to Margie, Dylan and Joey. Keep up the awesome work
Very nice experience at Citrus Ford today. We visited many dealerships today and Citrus Ford was by far our best experience. Dylan Johnson and Alex Estrada did their very best to make sure our transaction went smoothly and we got the absolute best price. Thanks guys!
Had the best buying experience at citrus Ford ! No hassle no pressure dealer ship! If your looking for a car at competitive pricing this is the place to go! Thank you Dylan Johnson and Joey Ramirez for helping me get into a new vehicle!!
This was my 2nd time purchasing a car from citrus motors. It was an excellent experience once again. Alex and Byron where very professional and went above and beyond to get me in a new car without making me feel pressured.I will definitely be coming back when it’s time for a new car!!
My wife and I had a great experience with Joey and Jesus! I like their team approach. Very professional and respectful of our time. I would recommend them to anyone shopping for a new car.
We are a Ford Family! My experience at Citrus Ford was excellent. I love the fact that the salesmen dont pressure you. Byron and Alec were super helpful. They are young, but dont let that fool you. They are very knowledgeable and friendly. I also want to thank the guys in the Service department, especially Ernie he was very helpful. David is also real nice.
Came to Citrus Ford because I was looking to Mach E, had great reviews online and when I reached out to the dealer Anthony was super quick and efficient answering my questions, headed to the dealer to test drive the car and inquired more information which Anthony was able to answer, fast forward 11 months later I got my car and Kenny was super helpful during the time my car was being ordered, he was responsive via email and when my car came Kenny texted me before coming to dealer to make sure it was quick and easy to get my car. Will recommend Anthony and Kenny to anyone who needs a Ford car.
Extremely satisfied with the service I was provided at this location provided by Kenny Rogers and Joseph P.My car broke down a few weeks ago and I needed to fix my problem ASAP. Luckily I was encountered by these two gentlemen.In no time at all, Kenny was able to help me find the car I wanted and liked. During this whole process I was at work and I was busy, however Kenny and his mate made everything easy for me.They dropped my new car at work and explained everything to me. I was able to understand everything and I received a copy of all the documents I signed.I’m extremely happy with this location, once again; thank you Kenny and Joseph.In trouble? Come here! Thank me later!
We have been customers of Citrus Ford for 12 years and just purchased our 4th car from them last night. Dylan was extremely friendly and very knowledgeable with our car questions. His customer service is amazing. Joey helped us with the financial part.He was very friendly and made us feel really relaxed through the stressful part.
I bought a Toyota Prius today. I got a good deal on the car. They filled up my gas tank before I left. Antony Estrada and Kenny Rogers helped me trough the deal. They were very nice. I felt comfortable working with them. The Ford dealership was nice and clean. I wondered it was like a picture from the past about the future. All the people working there were always busy with something and not just hanging around.This dealership was the best I have visited so far.
Billy Delgado was a huge help right out of the gate. He arrived prior to the sales department opening and assisted me with my purchase very professionally. Very smooth process from start to finish. I Would definitely recommend friends and family in the future to him. Additionally, Margaret and Anthony made the second half of the process smooth and quick. Was not dissapointed.
I would not usually give a 5 star review to a dealership with all the horrible experiences I have had. I’m sure many people can relate. But I have to say these guys at Citrus Ford are on their game. I met so many of the managers when purchasing my 2020 F 150 Sport Lariat and having the bedliner installed 3-5 days later. From James the Specialist showing me the car, Joey the team leader negotiating price & Margaret in closing documents. It was all comfortable and easy. And then to interact with two other managers Dean in service and Sean in parts. All were professional and willing to take the time. Sean took time, to ride with me in my truck, to show me more about my truck that I had yet discovered. The really great part in this process is that they don’t send you to finance to sit, for a few hours, and sign and add another $5-$7 grand in maintenance fees. It was all handled with Joey at the initial sit down. What an easy way to purchase a vehicle. If you buy from here you easily recognize how much you will enjoy it. I look forward to bringing my truck back for a routine to visit with these guys. Well done 👍🏽. I would visit them first and compare others.
We just bought a F-250 and really appreciated the hard work that Alex Estrada put into getting us the best deal we could get. Dylan Johnson was very helpful during the signing process and great at explaining the warranty and documents.
Thank you Citrus Ford for your time and excellent service to getting us into our F150 this evening! Best customer experience and didn’t need to go anywhere else. Joey and Dylan you both were awesome. You both went above and beyond. Thank you Roger and Sandy
I want to express my gratitude to team leader Billy Delgado and Margaret for their professionalism and assistance with the purchase of my new Ford Edge as you know when buying a new vehicle it can be very stressful but they made me feel very comfortable during the whole process and I will definitely recommend them to any and all people I know who maybe looking to buy;again thank you to you Billy and Margaret
We bought a 2021 F150XLT and are so happy with the experience of buying a vehicle from Citrus Motors. Our sales person was Dylan Johnson. He was extremely knowledgeable about the vehicle and explained how everything worked and the wonderful features. No high pressure. Our team leader, Kenny Rogers, sat down with us to explain details of our purchase and was patient with all our questions. These two gentlemen were a giant part of us purchasing from Citrus Motors. I would highly recommend Dylan and Kenny at Citrus Motors if you want a great car buying experience. Our deal was above our expectations.
5 stars for my salesman Lane Geiger. He was kind, helpful and great to work with. 3 stars for the dealership itself. The vehicle price I saw on their website and auto trader listing was about 3k less then what the real asking price of the truck in person at the dealership. I would like to see more consistent prices Between their online ads and actual price. Also the truck wheels were still greasy and dirty after the courtesy detail they preform after you purchase a vehicle.
Had an amazing experience..Kenny and Dylan went above and beyond to get us the best deal. They made the process so quick and painless. Will definitely be back once its time for a new car. We will be referring our family and friends to Citrus motors.
We are so happy with our experience at citrus Ford. Margaret and Billy provided excellent customer service. They went above and beyond our expectations and were able to get us the deal we were looking. They were so patient and communicated well throughout the whole process. Our vehicle was delivered to our home by Margaret on time as promised and explained the features on our car. We highly recommend Citrus Ford to anyone looking for great car buying experience!
Thank to Mike for going beyond what is expected. The attention to detail is great. Very trust worthy and always communicating the status of my car.
Citrus motors was a very friendly environment and I never felt pressure or felt like I was getting ripped off. They offered a higher trade in value than any other dealership offered me and also helped work with what was best with my needs financially. Bryon Marteniz and Alex were great help and gave me a better offer than I thought I could ever get. Definitely going back when it comes to buying another new car!
I had such a great experience I had to write a review on Yelp and here!Recently purchased a Bronco Sport and I have to say, this was the easiest car buying experience ever! I asked to get everything done over the phone so I dont have to spend hours inside the dealership and they were more than willing to accommodate!A HUGE shoutout to Buck (General Sales Manager), Alec, Jesus and Joseph for having the patience to address all my questions. They were all very responsive and were not pushy at all!Especially Buck, who made sure that I got the car/specs/prices that I was looking for. He also efficiently managed his team to ensure that the rest of the process goes smoothly.I would HIGHLY recommend Citrus Ford and will be going back whenever I need another car in the future.Ask for Buck, hell take care of you!
My car died, it was pretty sad, but I went in to Citrus Motors and I was helped by Byron Martinez, and Joey Ramirez.Im sitting at home right now with a new SUV in my driveway. These gentlemen worked at breakneck pace to get me what I wanted, at a great price. I will likely need to replace my other car in March. I will absolutely be going to these gentlemen.Intelligent, professionalism, knowledgeable, World Class salesmen. Some of the best Ive ever met. They have my business, they have my confidence, and I will be back!If you need a new car, these are the guys, go in and ask for Byron and Joey.
Margaret and Alec were our sales team today. I want to take a brief moment and let you know how wonderful they were with our family. The attention to detail and professionalism extend us was amazing. All of our family and friends will be customers of Margaret’s and Alex going forward. Please let them know we are very appreciative for all the hard work they did. We will be back for that F250 very SOON!Mike and Sunny Roberts
I got contacted by the dealership regarding my current vehicle that I had purchased from them before. Alec Johnson called me and told me I could be in equity. So my husband and I went in to see our options. When we got there Alec had the vehicle pulled right up front. Him and Tyler showed us the features on a beautiful edge. We fell in love with the car. We went inside to talk numbers. Alec made it very easy, painless, and enjoyable. We understood exactly what we were getting and ended up getting a brand new Ford Edge. I recommend Citrus Motors to anyone.
Hands down, this was the smoothest experience that weve had purchasing a vehicle. Joey and Margaret took great care of us. We knew exactly what type of vehicle we wanted and what we were comfortable spending. We were never pressured to spend more, nor to look at a different type of vehicle. They really listened to what we wanted and did everything in their power to get us what we were asking for. Well definitely be returning when were ready to purchase another vehicle. Thank you, Joey and Margaret!
Billy Delgado and Anthony Estrada made my car buying experience run extremely detailed, patient, charismatic and delightful!I will most definitely recommend anyone to purchase their vehicles from Citrus Motors Ontario for sure!If you want a pleasant and smooth transition when it comes to purchasing a car, highly recommend for you to speak to these two gentlemen! 🙌🏾Thank you very much Billy and Anthony. 😃
Best experience by far for a dealership, friendly staff, just over all a great environment, but shout out to the guys ALEX and BYRON and their financing employee who helped us out with getting my Honda Accord not just that, they delivered it themselves to me . They went beyond on what I expected, I recommend this Ford branch!
Easiest buying experience I’ve ever had. Lane and Kenny made a great team. Lane showed my wife and I around at all of the models we were interested in with side by side comparisons of the multiple trim levels. After test driving the vehicles we were interested in and all of my concerns were addressed with each, Kenny took over the sale. This is where in past experiences I usually get jerked around for hours wasting everyone’s time. This time was the exception. Kenny didn’t try to pull any BS sales tactics and Citrus Ford gave an honest quote, multiple options with a great rate to start. I will be recommending this dealership to friends and family! Super happy with our 2021 Explorer ST as well!
Went to the Citrus Motors dealership to consider buying a new SUV. We looked around for a bit and when my wife and I asked for help we were promptly assisted. We asked some questions and we were directed to the line of SUVs that were in our general interests . We were treated with respect and professionalism. No pressure whatsoever by the dealership. They made several suggestions to us about options and made it easy enough to drive off with a new SUV. Very pleased we went there. Lane and Alex were great to deal with.
I went to Citrus Ford to take a look at the Explorer. I needed something bigger than my Ford fusion. The first person I saw was Alex E. He immediately was able to point us in the direction of the Explorers and had someone come meet us outside. Tyler M. came out and assisted us with actually looking in the vehicle and going on a test drive. Both these guys were extremely courtesy, knowledgeable, and helpful when it came down to making the purchase. Tyler M. gave us first hand experience with the vehicle as he had one at home and Alex E. went over all the features of the vehicle. Both of these guys worked great together to get us the best price and vehicle we wanted. I even left my garage opener and I returned back the next day and Alex E. was running in the heat just to get it to me quickly. That’s something I can appreciate! I would definitely go back there again.
This was definitely my best car buying experience! I had been searching for a vehicle for a long time, but dealer after dealer, I was not convinced. From the beginning, Jesus did an outstanding job of providing vehicle information and updates. Joey broke down and made sure I understood all my finance options. Both did an amazing job and made me feel comfortable purchasing my first vehicle. Jesus and Joey made the car-buying process extremely pleasant, easy, and convenient. Definitely recommend!
Never walked into a Ford dealer before. Wont be going back. No one knew anything about the Mach E. All I got was a whole lot of check online or Im new here or Im busy. Ill take my 55k to another brand.
We went to Citrus Ford to check out the new Bronco and worked with Jesus. He was awesome! Super friendly, very knowledgeable and informative. He explained how the process worked here and we immediately felt no pressure and at ease. We ended up purchasing a beautiful Bronco and worked with Vinnie who was also very friendly and helpful on the financial end. I would definitely recommend Citrus Ford to anyone looking to purchase a car hassle free! Thanks guys for making it a pleasant experience!
We came into Citrus Motors Ford unsure of how to deal with a 2016 vehicle in need of engine work. Anthony and Billy essentially came to the rescue and we walked away with a reliable, working car at a lower monthly payment! This was the most seamless experience and transaction my wife and I have ever had at a car dealership. Our expectations were exceeded and we suggest that you pay Anthony or Billy a visit if you’re in search of a new or used car. We trust that you will not be disappointed!
Best people Ive met in the car business. Alex was incredible in helping me purchase my truck. The experience was personable and extremely friendly! Truly the best!
Anthony Estrada and Billy Delgado were both amazing. They both helped us get my husband into the truck he wanted at the payment he wanted. I would highly recommend working with them both on any deal that you are looking for. We will definitely work with both Anthony and Billy again. Thank you both. The Hogan family.
I would like to start off by saying this car buying experience was the BEST experience I have ever had when buying a vehicle! The young man Dylan whom I spoke to on the phone was the most pleasant young man I have spoken to in YEARS ! Very helpful he listens and rebuttals with amazing responses with thorough explanation ! Very pleasurable young man . I must give a huge shot out to the numbers guys Kenny Rogers and his partner were very pleasant to be around they helped keep the children calm with donuts and fun things to experience with show room cars the whole environment was pleasurable relaxing and very HONEST ! hard working people thank you for restoring the bad taste I had from the previous sales floor! WAY TO GO CITRUS FORD !
Dylan was super helpful right from the get go. He was very informative and upfront with everything before I even came in. No one likes to be pressured into buying a car! He texted me in the morning with the info I asked for. I made an appointment to come in and he had the two cars I was curious about ready to go in front for me to check out. Dylan was super informative with tons of knowledge! He shared with me that he hasn’t been here that long! Kudos to him for being super professional and knowledgeable! Kenny was very nice and helpful as well. :)
Very helpful personnel. My experience went extremely well and fast. I was able to accomplish what I needed. Made an appointment to bring my vehicle in.
Absolutely loved my experience at Ford, came out with a brand new ranger that I absolutely loved! We first received our warm welcoming from Dylan Johnson who was amazing and patient through out the day! We then made our transaction with Alec as well. Everything from my whole experience was very professional which I found to be the best part of all. Thank you guys!
To Alex and Dylan,What can I say about my experience? It was personable, fun, and attentive. They were both easy going and explained the process very well. They addressed and resolved my concerns with both pricing, and what’s included in the car. I would go back to buy another car from them.-Aldemar Escobar
Vinnie and Dylan where amazing help in buying our new Escape SEL 2021 hybrid. My family and I have been customers for 20 years now and we can say it has been very satisfying their customer service and prices.
We purchased our 2020 Ford Edge SEL from Citrus Ford. We were very happy with both Alec and Bryon. They answered all of our questions, were very knowledgeable, helpful and professional. A great experience and we will be spreading the word to our friends and family
Had a very pleasant car-buying experience yesterday. Never expected it to be so straightforward and painless. Kenny and Anthony were super helpful and knowledgeable, always patient and courteous. Highly recommend to whomever wants to buy a car, yet weary of high pressure sales tactics.
Alec and Dylan were fantastic, asked what I wanted and made every attempt get me the car I wanted. Financing very easy no haggling needed. Car was ready for Test when I arrived for my appointment.
Alex and Dylan were very informative and helpful throughout the purchase process. We will come back again to take advantage of the no-pressure sales! Thank you!
My wife and I went to Citrus Ford just to look at some vehicles. We met Baron Martinez in the car lot, and he happily showed me a number of SUVs. We test drove the one we liked, and decided to inquire on the price and financing. We spoke with Billy Delgado who was super nice as well as patient. Mr. Delgado helped us to explore all options in financing, and was very knowledgeable with the financing and warranty products. We were able to purchase the vehicle at the payments we wanted. Mr. Martinez finalized the sale, and made sure the vehicle was detailed & topped off with gas. While there one of the team members provided my wife and I with refreshments (made our day). This was our second vehicle purchased from Citrus Ford, and want to thank the entire crew for outstanding service.
Very easy buying experience, helped by Dylan and Joey. My wife was unable to come along and they allowed me to take the car to her. Very helpful
I reached out to dealership and worked with Margaret who was very helpful. I had explained I was looking for a Ford Ranger, she mentioned the vehicle I wanted was located currently at their dealer lot, she even went out of her way to text me pictures of the truck. We set up an appoinment next day. Vinnie greeted us and was very professional, he really went above and beyond.Vinnie answered all of our questions and made our first buying exprience a pleasant one. I really appreciate the fact they worked as a team.
I just bought a 2021 Ranger Supercrew Lariat FX4 0n 2-1-21. Tyler Mann and Joey Ramirez did a fantastic job working with me. Tyler got the ball rolling, answered and all my questions I ask him and Joey worked out all the details to finalize the deal. Good job by both. I also like to commend the lady that did the paperwork, very nice and professional, but I must apologize because I dont remember her name.
OMG the process was extremely easy. No high pressure sales people. My wife would have walked out immediately if she was not comfortable. Vinnie and Byron handled our transaction, answered all of our questions, were awesome and easy going. I can not thank them enough. I will recommend this place to all my friends. Great job Citrus Motors
I recently purchased a new vehicle, Anthony and Billy were so great! Anthony explained everything on my new car how everything worked, he helped me set up Ford Pass. Billy was so professional got everything done so I could get financed. These two are a great team and I will definitely be a forever customer and will refer my family and friends.
I was not expecting to get a brand new Explorer out. They do not follow or push you to buy at this dealership. I was honestly gonna test drive and then compare another vehicle with my wife, but let me tell you something, Byron and Alex made me stay. They were extremely well experienced team. Byron gave us a complete break down of the vehicle and explained in detail the functions and perks of the vehicle. Alex was amazing as well. He heard our need and tried his ultimate best to assist us in getting the best rebates and discounts. He explained in the breakdown of the vehicle and the pricing. Let me just say I am hard to convince and for someone to change my mind and explain in detail to me what I ask for is rare. These guys are a one of a kind team. Let me just say I can honestly say they a Military friendly. I highly recommend this dealership. Especially Alex and Byron they are expectational. I will most definitely come back.
Walked in with a specific vehicle in mind, but a first time car buyer. Tyler asked if I needed help within a few seconds and quickly retrieved the vehicle in question. Showed me around explained the features and even what issues it has, encouraged me to drive it to be really sure its the one.Once satisfied Billy explained the financing and logistics/paperwork. Just came to town in.a hotel + rental, but he was able to get all the paperwork figured out. He even guided me how to get insurance for a new car while living in a hotel and arranged to have the car rental picked up!
Great, fast, friendly sales and service. Completed transaction in a timely manner. Would definitely recommend Margaret and Billy for sales needs!
Byron and Alec were amazing to work with. They made us feel welcome from the moment we walked in and were patient and helpful throughout the whole process.Byron was incredibly knowledgeable about the car we were interested in and explained all the features (much better than anyone wed worked with at any other dealership weve been to in our car buying process).Alec took all the time we needed to carefully and patiently review the financial breakdown, addressing every question along the way and creating multiple breakdowns as we asked for more information to help us understand all the details. He even caught a mistake in a detail in the pricing paperwork after wed signed and proactively fixed it for us, saving us headaches and money down the line.We ended up keeping them well after hours on a Saturday evening to complete our purchase and they never made us feel rushed to get out of there. As we were leaving they both offered to stay even longer and help us set up our phone connection and Ford Pass app. Truly incredible service!
Once again we are very pleased with Citrus Ford! The team we worked with ( Alec and Tyler) were extremely friendly and knowledgeable. We appreciate that they listened to what we needed and did what they could to help us out.
Very friendly staff helped me pick out a vehicle after my cars engine died. Billy and Jesus were very helpful and made the car buying process enjoyable. Definitely recommend!
If you’re looking for a new or used vehicle Citrus Ford and Kia will be the place to shop. I’ve been looking for a used car for my son and his family and found the perfect KIA Optima at Citrus Ford. My son and I were greeted by Alex and Dillon, they both were welcoming and professional ! The customer service my son and I received was top notch, no pressure to buy, gave us time to discuss purchasing the vehicle. I would highly recommend visiting Citrus Ford and KIA of Ontario and ask for Alex and Dillon!
Just purchased from Citrus Ford. Had a great experience with Margaret and Billy. They were very patient with us and we are very happy with our new vehicle. Thank you for the positive experience.
I just wanted to thank Alec Johnson and Kiona Barreras for a wonderful experience. I showed up with a smile and left with an even bigger one. The process was smooth and fast. Usually going into a dealership you expect to be waiting around for hours. But nope! Not with these two. I would highly recommend Alec Johnson for anyone looking for a vehicle. Especially since he is very knowledgeable and just the passion and effort he puts in. Great energy! Makes me want to buy another car!!! Great work to you both.
My wife and I worked with Billy Delgado for about two weeks to find the right 2021 Ford Explorer, and we could not be happier with the experience. Once we found the vehicle that we wanted, the purchase process could not have gone much smoother, thanks to Anthony Estrada. Billy and Anthony were a great team to work with. We went with Citrus Ford because of the great selection they had.
Citrus Motor Ford has always been so helpful. Kenny Rogers and Tyler Mann are great guys. Kenny been helping me since day one about three years ago when I started leasing my Ford Edge. And today I decide I’m going to keep my car and Tyler Mann explained all service and benefits that citrus motors was still gonna give me now that I’m no longer leasing. These guys make you feel like family and glad I walked in the lot and picked my car here. For sure ask for Kenny or Tyler when you are looking for a new car for yourself
I want to Thank all the folks at Citrus Ford for making my experience buying a vehicle pleasant and went beyond my expectations. I am glad I went back to the Ford family! Jason you have good people working for you! Special thanks to Mike, Billy and Anthony!👍🏼👍🏼👍🏼
We had an excellent experience purchasing a vehicle with Billy in the sales department. He was knowledgeable, courteous and truly a pleasure to work with. Tyler also was helpful and patient throughout the process from coordinating test drives to completion of paperwork. Thanks for the least painful car buying experience we have had yet!
Margaret and Kenny were such an amazing team with our brand new 2021 Ford Explorer purchase! I am beyond impressed with their customer service skills and how helpful they were in helping us purchase our new vehicle for our growing family!I will definitely be returning to citrus Ford or referring family and friends because they were both that awesome!Thank you!
This is the best place to purchase a vehicle. Starts from the moment step foot on the lot till the final paperwork is done. These are all star people that work here. There are 3 that stand out above the rest . Alex Estrada, Anthony and Tyler . Citrus Ford is lucky to have these guys working for them . All smiles, all informational and most importantly the Customer service was amazing . Thanks guys made a long evening that much better with amazing hospitality you all showed
After 20 Years, my Expedition finally gave out. The first thing that hit me was dread. I work 8+ hours Monday through Friday. I didnt want to spend 8+ hours at a dealership on one of my days off. What a total drag.I came to Citrus Motors, and Joey Ramirez, and Byron Martinez helped me. I was in and out in quick. Probably the fastest Ive ever bought a car.They were Fast, Professional, Super Helpful, and they have earned repeat business from me. When I need a car, I will ONLY be coming to these guys. The service they provide is EXCELLENT.I whole heartedly recommend Byron and Joey
Awesome service provided here from Jesus and Joey. Both of them were friendly and stuck with us even through my indecisiveness. During the whole process my husband and I never felt pressured. Joey really worked at ensuring we could get the best deal possible and Jesus was very knowledgable, ensuring we were aware of everything the car had to offer. They made the car buying experience pleasant.
Had another great experience purchasing a truck from Citrus Ford (our second purchase from them) Both Billy Delgado and Tyler Mann were exceptional in getting our truck custom ordered, delivered and the finance taken care of in a timely and friendly manner. No hassels whatsoever. Very pleased and highly recommend working with these great people.Thanks Citrus Ford :)
I totally LOVE this place ❤. Everyone here was very helpful and informative. Tyler knew the in and out of all the vehicles we looked at. Billy was so awesome. This will be our third car we bought here. Heres to many more. Love my Citrus Ford Family.