user
Silver City Tire, Inc.
201 Genesee St, Oneida, NY 13421, United States
Appearance
Silver City Tire, Inc.
Comments
Ch
Review №1

Best experience Ive had in years!!Everyone I dealt with from start to finish was great to meet. They ordered the wheels and delivered next day. They put on my caliper covers no charge.! Everything I was looking for . Thanks everyone

Mr
Review №2

I had my front end worked on at three different places. It looked like it would never get properly repaired.My nephew advised me to speak to Dennis at Silver City. Mike personally took my car for a test drive and figured out what the real issue was.Since then my car has been great and literally never ran better.Id also like to mention that the place is spotless. Even the bathrooms are clean, something I didnt think was possible at a repair shop. These guys are great folks, truly five stars.

Jo
Review №3

They have great deals on tires best around prices and they can fix about anything with your vehicle.

Jo
Review №4

I may have just found my new tire store. Fast friendly service. A great experience!

La
Review №5

I only bring my car here for all my needs and have for years. They are very professional and they do great work.

Pa
Review №6

No pressure to buy anything at all! I was treated very nicely from the 1st phone call, inspecting my tires, having suggestions & options made! All of my questions were answered clearly and professionally as well. I did go back a couple days later with my decision and new tires were put on my car and Im extremely pleased...!! Thank you for an excellent customer service experience👍👍

Ow
Review №7

Great Service Always! I highly recommend them. They got my car in immediately and completely resolved my problem. Thank you so much! Owen

Ke
Review №8

Always a pleasant staff with no return issues they do great work here.

Ro
Review №9

Friendly, & honest, and they put up with me

Mo
Review №10

Took forever with changing my tires when they said it would be an hr and so I ended up late to work and they tried charging to much

Ma
Review №11

Had them swap rims and got a new set of 305/55r20 amp all terrain pros so much better!!! Fast and friendly service!

Jo
Review №12

They sold me, just the two tires I need without making buy all four like some other places.

Ch
Review №13

Silver City has continued to go above and beyond for me on multiple occasions. They have patched a tire for free when they noticed a nail in my tire, and my car was there for a different service. They are quick, pleasant to deal with, and honest! I cannot reccomend them enough.

Ro
Review №14

They done a wonderful job in a timely manner thank you.

Je
Review №15

As usual, always perfect!

Eu
Review №16

Friendly, knowledgeable staff.

Ni
Review №17

I had picked up a screw in one of my tires while vacationing in north bay. Called 3 other repair shops in the oneida area, they all had 1-2 days wait time for such a simple service as a plug. I called silver city and they invited me to come right over. The staff were fast efficient and very thoughtful. My tire was repaired, all tires had their pressure adjusted and they reset my cars low pressure warning light all done in about 15 minutes! And it was much cheaper then I expected! Thanks!

Ca
Review №18

Had a major blow out on NY through way at mm 272. Needed a replacement tire ASAP. Googled tire repair near me And Silver City Tore came up along with several others. So glad I chose SIlver City Tire. Mike and Dennis and our repairman were incredibly helpful, kind and everyone was really happy and positive at the shop. Highly recommend them! Thanks guys!

Pa
Review №19

I heard that this place was the best place to get tires. My husband compared prices elsewhere and confirmed that Silver City was the best.

St
Review №20

These people actually beat tirerack.com on price and the people treat you fantastically here its my second set of tires from Silver City

Ha
Review №21

I cannot say enough about Silver City Tire. I have been a regular and loyal customer for a while now, and I just had to share my positive experiences. The guys at Silver City have always been honest, friendly, helpful, patient, and willing to explain anything to me and offer helpful advice. Whether it be testing my battery for a parasitic draw, performing smoke tests on my vehicle to diagnose various EVAP leaks, inspecting my vehicle, etc., they are always professional, courteous, clean, and accurate--all at incredibly reasonable prices. They are straightforward and honest, which I value, and as a mechanics daughter, I can say they truly are top notch. Most dealers and mechanics give people a hard time over giving them part numbers, and many mechanics are crooked and try to rip people off... not Silver City Tire. These guys have been awesome and have never given me anything besides excellent service. My father does most of the work on my car, but when he is away or when I need to take it somewhere... I honestly would never take my vehicle anywhere else. Special thanks to Dennis for diagnosing my cars EVAP leaks perfectly for the second year in a row. Silver City Tire has earned every bit of my loyalty.

Li
Review №22

Nice people fare prices and the do good work.

Jo
Review №23

I have been going to Silver city tire for many years. For all my trucks and cars. The owner Dave and his staff are extremely knowledgeable and friendly. You simply can’t beat their customer service. They are quick to get you in and out. Top-notch I highly recommend.

A.
Review №24

Fast and very nice people.

As
Review №25

Excellent work and customer service. Super fast!! Had an emergency while in NY from out of state over the holidays. Called Friday morning and he had us in by 3:00 and done by 5:00 when 2 other shops wouldn’t touch it until the following week. Would recommend to everyone!!!

Br
Review №26

Hands down the most honest, friendly, and helpful repair shop Ive ever been to. I buy my tires here and have also had repairs done here with no complaints. Prices are higher than other places I believe but you get what you pay for. Id rather pay to have it done right than pay cheap and keep going back for the same problem. Diagnostics have been on point,and they dont sit there and try to sell you something you dont need. Thanks guys!

Vi
Review №27

We are from out of town, and a friend recommended Silver City Tire. From the time we walked into the shop to finished repair, they were so polite, honest and helpful. Dennis G. and his Team where excellent. I highly recommend Silver city if you are a local, or on vacation. They will certainly take care of you with honesty and integrity.

Ri
Review №28

Excellent service. Friendly and fair priced.

Pa
Review №29

Ive gone to Silver City for car maintenance and repair for many years and I have always been very happy with their work. The staff are always friendly and respectful. They are fast and trustworthy. My entire family has utilized their services over the years and we have always had good experiences. They have renovated their waiting room and it is really comfortable. I feel like they go out of their way to take good care of their customers.

ch
Review №30

I have been going here off and on for years espechily when Im having more in-depth technical things done to my vehicles. They can do a lot more and have the ability and equipment to do more then most of the surrounding garages in the area. But be aware sometimes they can be miss leading and get you for every last dollor and they can be a bit more on the expensive side compared to other shops in the area. My latest indecent with them i brought my vehicle in because it had a front end shake and wobble at certian speeds. Make a long story short they gave me a list of things it will need in the near future that amounted to over $1,000 in repairs. Then they say all 4 of my wheels are bent so I would need them repaired or would need new ones. This was very hard to belive and shocking to me because I just bought brand new tires through them recently and they mounted and balanced them and there was no issues at that time. But then some time later down the road when the tires needed to be rotated afterwards is when the shaking and wobbiling started and then they told me all this suddenly. I new for a fact it was NOT my wheels. So I asked them to do a complete brake job on my front passenger side, because I had been having some problems with the caliper sezing and locking up on me to the point it would start smoking on that side. But they assured me they didnt see or find anything wrong with my brakes or the caliper roters ECT. But i asked them to do the brake job anwyays and come to find out I was correct and they where wrong. I had cracked brakes and a warped roter and it needed a new caliper. So to make this long story short I saved myself thousands of dollars with no help or credit going to them. I lost a little confidence, trust and faith in them after this unforgently. But with that said i may still use then for certian repairs because this is the first not so good indecent I have had with them. My vehcile runs great now with no shake or wobble after they did what I suggested and the much less expensive route.

Ju
Review №31

Great service every time. Theyll walk you through the problem so you know whats wrong, why youre paying for their services - and its always worth it. They wont try to sell you gimmicks, theyll make sure you know what youre buying and why its the best for you. If you have a question about your vehicle, chances are theyll know all about it, and then some. They did great work installing a lift on my JGC, their repairs are usually done in a timely manner, and they have a nice waiting area next to a showroom of tires and rims. The staff are cheerful and polite every time Im in; all in all, a very professional experience.

Jo
Review №32

Great staff and great service

St
Review №33

Very professional and quick service.

Wi
Review №34

Took my daughter in for a front end alignment. Excellent work performed, on time & @ quoted price. Got a price on some tires for my car. Going back to purchase in a couple weeks. All in all, good experience.

Pi
Review №35

Fast, friendly service. We do our own vehicle maintenance but when we need alignments, inspections etc., things we cant do ourselves, Silver City Tire is our preferred service center. If you havent checked them out, you should!

Cl
Review №36

Great service

HE
Review №37

Friendly staff, knowledgeable, dont rip you off. Will tell you if there is an issue before wasting time & money!

Je
Review №38

Great service and courteous staff

G
Review №39

Always fast friendly service. Honest.

Th
Review №40

Great staff. Great service.

pu
Review №41

Got a good price on a tire for my 2013 Veloster, took me months and months to realize they had put my tire on backwards, ruining the tread on them. Waste of money, wouldn’t go here again.

Ho
Review №42

Great work good people

Jo
Review №43

This shop is a good find. A dedicated tire shop, with solid experience in all things tires, wheels, suspension related is becoming a rare thing. The fact that they can do many other services is especially convenient. Their prices are fair, and they have always done the proper work I needed. They have treated me well as a customer, and when Im waiting in the shop, I see them treating other customers well too. They do get busy sometimes, but when your prices are decent and you treat people well, this is expected.

Ad
Review №44

Had my lowered Audi TT aligned here. Wanted a specific degree of camber and toe, and they were able to get it dialed in without a problem. Service was quick, took an hour. Friendliness of the staff left a little to be desired, but it could have just been circumstance as it seemed a little busy. Cost of the service was much lower than I was expecting as well, so thats a definite plus. Would highly recommend their work.

Be
Review №45

Quick service, fair prices and new tech/equipment for all jobs... Even the owner will get his own hands dirty to ensure job is done! A++ .For those with negative comments. You dont know what it is to get screwed over by a mechanic. Having to schedule an appointment or wait a few minutes more IS NOT qualifying.

Ba
Review №46

Great service

De
Review №47

Fantastic group of people for customer service - go above and beyond to take care of you. Fantastic all around

Mi
Review №48

Awesome place for tires and alignments. Friendly helpful service. And they keep a good stock of tires in variable sizes on hand

Do
Review №49

Very busy this time of year because of a lot of people like me. Having said that, Dave told me at 1:15 they were lined up with cars waiting, and l could see all the work orders on the desk. He said he could get me done by closing time. While l could not wait because of work, he offered transportation. I said thank you and went back to work. My van was ready at 3:15. What FANTASTIC service at Silver City Tire. Highly recommended.

su
Review №50

Walk ins are welcome. Great service and good prices. This place does everything!New review : I had no idea these guys also do engine and transmission replacements. Theres really nothing this place cant do. Very versatile. Im keeping all this in mind from now on.

Me
Review №51

Im pist I was told that I could drop my car off on my lunch break today and they would try to get it in too be inspected so I made arrangements for a ride so I could drop it off just to get there and be told they cant do it they only have one machine and only do it by appointment well maybe you should communicate better with the people who answer your phones and tell your customers something else then what youll do I have been a loyal customer to your company and have spent plenty of money in your establishment but after today I more then likely will never come back have an awesome day !!!!!!

Sc
Review №52

The staff and service here are the best, top quality work, great prices with a friendly atmosphere

Ga
Review №53

Great people....in and out quick, didnt try to push any other products on me. Nice place.

Ca
Review №54

Best place to get your tires mount and balanced! Also the prices are low if you BYOP.

Ho
Review №55

Not sure what happened here. I used to get excellent service at Silver City. You used to be able to stop by for a tire rotation if you purchased the tires there; now you need an appointment. I tried to schedule a NY state inspection, and was told they were booking 4 weeks out. This makes absolutely no sense. I also found out they sold off their Rust Check service.Its a shame, but it looks like Ill need to find a new service center. I really liked the old Silver City and their service, now they act like a big box chain shop.

Ko
Review №56

Great guys and they dont try to rip you off. Good, honest business. My family has been going there for years. :)

Ma
Review №57

Great service, friendly, pleasant staff . I would highly recommend Silver City

Do
Review №58

As always its a great experience staff is great an great service 👍

Ro
Review №59

Good tires

Al
Review №60

No place better for all your automotive needs!

Sc
Review №61

I arrived early (7:50am) on a Saturday to find a waiting room full of people. I waited over two hours to get four new tires. I guess I picked the wrong day.

br
Review №62

Always the best customer service! Work done well. No complaints!£

Ni
Review №63

Great prices and selection.

Ka
Review №64

Thorough and Fair - always Dependable to get any job done. The only place I trust my vehicles.

El
Review №65

The moment I walked through the doors I felt welcomed, Silver City has great and respectful customer service, they were quick, and have reasonable pricing. I will be spreading the word around about my wonderful experience there and will be a returning customer in the future!!

JJ
Review №66

Honest and trustworthy place to bring your vehicle.

Tr
Review №67

Quick service and nice people to deal with. Had a great experience.

Ja
Review №68

I have brought my company car to Silver City tire for all of my service needs for years, the staff is friendly and direct. my car is taken care of quickly and i am back on the job!!

Le
Review №69

I had a 2pm apointment to have my car inspected. They were swamped with customers needing new tires and the place was a zoo. My paperwork had gotten over looked and after a hour and a half my car had still not been looked at. I asked the young man behind the counter and he apologized and saw to it that my car was brought right in. A complimentary free oil change was given for the wait. I understand things like this happen and I was very satisfied with the work. The free oil change was a very nice gesture and I will be a return customer.

Se
Review №70

Great place to work and get work done

S
Review №71

These guys are great, fast service and affordable prices! I dont go anywhere but here for tires.

Jo
Review №72

Very clean and customer oriented. Always have friendly experienced staff.They are always accommodating and perform high quality work.

Am
Review №73

Great prices and awesome customer service! Ill definitely be back.

Ka
Review №74

The customer service is wonderful;The waiting area is clean and comfortable, the wait time is very minute and predetermined, work is great and price reasonable..would use regularly.

Za
Review №75

Hahahahaha what a joke charges you for simple light resets. Now I realize why I only go to the dealership. Dont recommend going here

Da
Review №76

I bought mastercraft tires for my truck less than 1 year ago. I have had 2 flat tires in 3 months. The current tire blew out while driving on the thruway and I barely got safely to the side of the road . I was told to call the manufacturers and check on warrenty no apology or concern for customers safety . I will not purchase tires from this establishment again.They clearly do not stand behind their products. darlene Hastings

ca
Review №77

Excellent place to do business with and Mike at the counter was a very helpful and knowledgeable

Ki
Review №78

I have been coming here for years, they have pretty fair prices and can usually get the car in and out for tires, inspections, or mechanical repairs in just an hour or two if you call ahead

Ra
Review №79

Great people, always friendly and helpful!

Ra
Review №80

Dave and his wife to a Great Job Nice that they are Fair & Honest

jo
Review №81

As of my last few experiences I have been very satisfied with the work and the staff professionalism.

Mi
Review №82

Always great to see the guys great quality repairs thanks again

Ja
Review №83

Ordered stainless steel lug nuts to replace the cheap/useless original tin capped over brass lug nuts. They were available from the warehouse in 5 hours. Tires I bought previously were priced less than a Mavis.

D-
Review №84

Great place, great and prompt work.

Ma
Review №85

They pulled my allseasons off and instead of putting my winter tires on the steel wheels I purchased from them, they took my allseasons off the the normal wheels. Realizing that, they made it right but left me in the waiting room for 3 hours without telling me that.

AV
Review №86

Silver city tire rust check three of my cars, and I will take my next car for treatment in the future. Nice work, nice place.

Jo
Review №87

Excellent service!

Al
Review №88

This place is seriously a joke. Went there one time because it was closer than the place I usually go. With that said, Ill never go again. Ill stick to TP Brake and Muffler. 75 for an alignment and 12.50 a tire to balance is insane.

Li
Review №89

Best car repair shop ever good job Dave

Do
Review №90

Great service, great prices. Always come here for my car and truck needs

Er
Review №91

Nice people but a little over the top for price.

Mi
Review №92

Fixed our blown tire quickly.

ch
Review №93

Top notch people to do business with! Ask for Dave!

Ra
Review №94

Always great service and a friendly staff

Bi
Review №95

Fast serviceNice peopleGreat prices

Sa
Review №96

Good place for work fix

An
Review №97

Very helpful and willing to help at the drop of a hat.

Ti
Review №98

Always great service and knowledgeable staff

Ki
Review №99

Had exactly what I needed

Jo
Review №100

Great service professional people .

Information
30 Photos
100 Comments
4.5 Rating
  • Address:201 Genesee St, Oneida, NY 13421, United States
  • Site:https://silvercitytire.net/
  • Phone:+1 315-363-8220
Categories
  • Alternator supplier
  • Air conditioning repair service
  • Tire shop
  • Auto parts store
  • Brake shop
  • Car battery store
  • Muffler shop
  • Oil change service
  • Radiator repair service
  • Towing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–12PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
Similar organizations