Went in yesterday 9/4/21 and asked about a pair of Nike Air Max 270 that online said they had them in stock. I was told we haven’t had those in months in that color. I showed them how online said they did. I asked if they were sure and if they didn’t want to go check. They were positive and didn’t check.Walked out the store and placed my order online. Went in the next day and they magically found the shoes in the back. The staff wasn’t rude but I felt like if I came in cause your website said you had them in stock I’d like you to at least make an effort to look.

I got treated professionally by every employee and they were very helpful. Thanks guys!

Socks and shoes. Great selection of new styles of shoes.

Will L. Is the best shoe salesman ever, he is very knowledgeable when it to athletic shoes, he is honest and will let you know which shoe will work for you if youre not sure which one to choose. He always has your best interest at heart!

Customer service isnt the best, not a lot of selection of shoes.

Bought a pair of Jordans with an air heel. My son two weeks later popped the heel stepping on a nail and the shoes were ruined. When I went to buy another pair and told them what happened they told me to bring the shoes in and theyd replace them for free! I thought I was going to be out $150 but no they replaced them for free.

Very helpful

I really appreciate all of the employees and how respectful they are. I go in, no clue about whats hot for my boys, and they hook me up every time. Great job to their managers and store is Always Clean and inviting!

It was great service from the employee

Evan was the new hire at this store but I wouldnt have known until he told me himself.He helped us out with trying on shoes and even got me to come back in and get them after deciding not to. I did hear a manager directing him in what to do but he was already busy helping us, so to Evan I say thank you for your amazing help and great compliments he gave me and my brother on our shoe choices.Evan made the difference today in my shopping experience and I thought he should be recognized for his personable attitude and outstanding customer service! We will be back to check for more amazing shoes especially with such a great team player in your store.

Great variety of brands and style of shoes. One of the few stores at the mall where you get great customer service.

Dope kicks. !

Great customer service! I keep coming back because they know the products and care about their customers. Made if fun to shop too! My daughters love going there to get their shoes. 👏🏽

I would give zero stars if that was possible. I bought my son a pair of Jordans and the glue around the toe box started to peel after only 2 weeks when we brought them back we were told it was a factory defect and there was nothing they could do about it, we would have to call Nike. What type of store doesnt stand behind their merchandise? I was a member of the management team at a Reebok and thats not how you treat customers that paid more than $100 for a pair of shoes.

I have a amputated leg and no toes on my other leg. I was greeted by an employee and she was extremely helpful and very easy to talk to.

Staff is on top of things and knew every detail about the products.Best shopping experience Ive had inside this mall.

Went in there and did not get any help. Then left to Journeys and spent $300.Better customer service at Journeys.

Kinda spendy but cool products

Shoes were great but the store manager was rude as hell

Their Jordan selection for kids is amazing great customer service if the shoe does not fit

Beautiful remodel and terrific service!

Great selection awesome assistance

Nicely done

Good shoes

Nike

Good service and good deals