Ordered one inch river rock and got at least 10% dirt in it. I know that it is unwashed, but this is ridiculous. This is after blowing excess dirt. Front office customer service was very rude when I called. I have done business with Great Western for years, but if this is how they treat clients and how their quality is now I will go to Black Lake Landscaping.

Their pottery barn has an amazing amount of plants to select from! They grow extremely quick. All hydrangeas and annuals were planted a month ago so much growth🤘

Even though we are noobs in the world of gravel getting, the staff helped us figure out what we need. We couldn’t have it poured into our truck because of the tonneau cover but they provided shovels and moral support for our digging! They were mostly very friendly however they were not masked at all inside which will make a lot of people uncomfortable. Overall, I am very happy with my gravel!

One of, if not THE best supply companies around. They have everything! Affordable pricing, incredible customer service, and very quick load times. Ill keep going back every time I need any material or landscape products! I cant say enough good things about this company. If I could give it more than 5 stars I would!

Good prices, Friendly guys working the yard. Had us in and out in just minutes

I think Ive bought my last load from them. It seems that every time I buy either garden or turf mix, I get more weeds that dirt. Each time with new weeds Ive never seen before. The weeds are so bad this time that I really have no choice but to spray RoundUp and start over. Completely disappointed.The people that work there are always nice and the service is quick in and out. The quality of soils has just been so consistently disappointing.

Friendly staff. I assume the prices are good but I really have no idea how to price soil and gravel. Delivery option is nice to have for those bigger jobs. Have used them several times for bark, soil, rock.

Such a great place for garden soil! Will be coming back! Nice people, organized, and efficient!

I bought dirt from this location the first time and it costed a little over 800 dollars because they didnt charge me the delivery because I live literally 2 min away. I called again today to get a delivery and a woman named kaya says that they cant do that price. Im even asking for ten yards less of dirt but they want 500 more dollars than I paid for the original dirt cost. 1404 to be exact for 40 yards of dirt😳 after I just paid 800 for 50 yards? I received a message from Cindy about calling back so I did and she helped out with the price I still thinks its a bit pricey for dirt, but at least she was willing to make an effort because her last rep screwed up she said. With that said I got an offer for 1107 for 50 yards which I will buy, but I recommend if you ever get kaya on the phone ask for someone else who wants your business to speak with because her pricing is way off. I hope this stays the price point goes down at some point but I may be willing to do business more with them if I dont have to speak to that rep anymore. Thank you to Cindy for helping me out.

Love this place. I actually drive out of my way to do business with them. Highly recommended.

This is the place for consistent quality in soil products. They have great staff and run well.

Two things 1 I bought medium bark and they gave me junk called “walk on” he’s shoveling out of my dump trailer now. 2. I bought turf mix and at no additional charge I also got a lot of WEEDS

Good business, Ive ordered several times over the phone. I usually call in and say what I need and then they call back with a time and price, I pay and the product arrives on schedule. I appreciate the efficiency of the process.

OMGoodness - the Owner of this place helped me and he is awesome! I was really put off by this place when I first went there because it took me 15 minutes just to get someone to help me, but when they did - WOW!! Definitely recommend, but make sure you have the time :)

Nice people, just didnt have what I needed twice.

Its okay when you buy one yard of bark, they shake it until its even on top.

I called this place 4 weeks ago, was told the river rock was out of stock, would be dug in 1-2 weeks and that I would be called after that for delivery. I never received a call. 4 weeks later, I had to call and was told it may be another 4 weeks before they even go out to dig the rock. I was put on a list yet never updated and probably would not have been had I not called myself. Very poor customer service. Use Black Lake Landscape instead, they will deliver my river rock in 1 day.

They have switched to drive up ordering. Works well and love the garden mix so far

Really nice place. Lots to look at but never found one sales person to help so I left with nothing.

Great service and good priced items. Did not have to get out of the vehicle. Everyone was whering masks, even though we were at a distance. Only place to go for you haul items in the area...

Think you for your help good prices and impressed with what you had for product

They got rocks! Seriously, lots of materials and generous loads.

One day service for a load of gravel - arrived exactly on time - put it right where we wanted it and the driver was very capable and pleasant . Definitely 5 star service.

Awesome. In and out no prob.

Had dirt gravel plants everything we needed

Ive been going to GWS for more than 20 years. The products, service, advice, loader skills are all great. I really love their Native Mix. The staff are friendly and helpful. The owner is committed to customer satisfaction. This is a quality operation. I wish other businesses were like this one.

I have paid and picked up 3 truck loads of organic Garden soil mix at Great Western Supplies and I have grown 2 beautiful gardens and have many container gardens that I am already harvesting food from.Yes, I am happy with the soil I received from Great Western Supplies.

Great source for garden material. And a super group of staff. Prices are reasonable.

My husband really needed s clay based dirt. So needless to say your company was their you manager there talked to me about my predicament and gave me what my husband really needed to complete our pandemic project one of many anyway a waterfall with bog and stream. Anyway thanks againDianne K. Cox

Open on the weekends for all you weekend warriors doing yard work after a long work week. Great customer service!

I went to Great Western with my wife on Sun before 12:00 to pick up cedar play ground chips. I have a fixed cap on my truck bed which is difficult to remove so I bring a pitchfork to load by hand myself. I informed the loaded we would load ourselves he said okay. While we loading the loaded pulled up and said we needed to move he had a customer waiting. We were also customers and was there first. I could of had it filled in 5 minutes. At the time we were halfway done so I continued...he again told my wife he needs to get in the spot to fill a customer. Instead of him offering help he stayed on the loaded and looked discussed. At that point we we’re getting upset so we closed our top paid and left with 1/2 a load. I informed the ladies at the desk about the incident an they didn’t seem surprised . Me and my wife are both Seniors Citizens /Army Veterans. Rude employees are unacceptable with us, it’s probably not the first time it happened but it’s the last time it will happen too us. At the time of this incident the waiting customer was the only one on the lot....they weren’t busy ...Note: the last time I got help loading they were so careless loading they scratched my tailgate and I had them stop and filled it myself.....

Excellent care while loading your product great yard staff highly recommend

Great friendly service, plus good pricing on fence material..

Short version: I retract my negative review, and am now supremely satisfied.I originally gave a bad review because I had a regrettable experience with a certain product. I was reached out to by great western and told it would be investigated and made right.First I want to say Im extremely impressed with the owners business ethic, I was truly surprised, it was refreshing to see such commitment. They stand behind their product, and if you have a problem, like I did, they will make it right.It was surprising to me the lengths that were taken to make it right. At first I didnt even feel comfortable accepting how much effort and input was offered to me, but as the man himself said You bought it, you didnt like it, were going to make it right. Its whats right. I am still unclear as to what exactly was at fault in the first place, but either way, I am satisfied with what has been done for me, and I couldnt ask for more. I dont have any doubts that I will have a excellent garden next year.

Awesome service. Currently offering pre pay by phone and no contact pickup.

Best selection but a bit a drive to get there...

Purchasing over the phone made for an extremely fast pickup.

Consistently excellent service, excellent product, excellent loaders, great prices.

Really nice owner he had coffee ready on this rainy day 6-9-2020

Tons of landscape material to choose from. Prices are great and they loaded my trailer pretty quick. Really busy on Saturday but they were able to load everyone in a reasonable time. Will definitely return for more landscape material.

Great prices great service and the best hours!!!

I have been going here for years. Great service, good prices.

I bought beauty barks & prices are good.

You guys need to hire someone that knows how to drive a truck, I bought few loads of rock and the guy that was driving it cant even drive that small truck, and was very rude I think he is doing drugs or something .

Great materials, reasonable prices

Great customer service! Had exactly what I needed for fill and top soil. Good prices too.

I have used Greatwestern for the last 17 years. They are totally customer oriented. They provide a second to nonthing service. Their products are of the highest quality. The only thing they could do more of is to include a lawn mower with their turf mix. That composted topsoil grows beautiful grass. Dan and the whole staff have not only exceeded my expectations but have become my friends as well.

Dan and Carla ONeill are the best! I highly recommend Great Western Supply and The Barn for all your gardening products and gifts. Great mushroom compost and garden soil! Love their respect for people and the community and customer service! Paula Malleck-Odegaard

Best in thurston

I will not be buying anything from great Western supply again. The lady in the office was rude and made me feel like I was nuisance. Very unsatisfied with service, and will not be recommending Great Western Supply to anybody.

A great, local place to do business and get your landscape materials. We buy the materials for our landscape company here. Everyone always seems to be very helpful.

Fair price, quick service!I spend no more than ten minutes from start to finish. Whether its 1 yard of river rock, or a full 4 tons of it, they have it.

Great and Fast Service

Experts and accommodating. Easy to work with and have all the materials and equipment to do the job.

Always have what I need. Quick, easy and on point!

Great prices on rock,bark and anything else you want to put on the ground. The ladies are very nice and helpful. They get busy on weekends.

Ordered fill and rock - great service and delivery! I’ll be ordering more stuff for my yard soon!**Updated Review (June 7, 2020):I continue to purchase my landscaping materials from GWS! Super reliable and always on schedule. Plus, I LOVE the ladies who deliver supplies to my house - yall are the real MVPs!

After receiving a lengthy explanation of how they dump eight buckets of firewood into your trailer...and it is assured to be at least a cord, I got home, stacked the wood, and it maybe makes 3/4 of a cord. My advice, hand stack it into your trailer yourself...or go elsewhere. A very expensive $250 mistake for fir.

People are very helpful and the garden soil is good

Great place for all your landscaping needs. Fast friendly service.

Best place around to get soils and rock products, great prices

Good selection of landscape materials good people good service

Thurs place is fantastic. Everything you ever wanted; and more.

I love this place, its a builders paradise. The staff is incredibly helpful and knowledgable.

Everything you need if you need rock, soil or bark. Fast service

Best place to get your gravel or Rock

Real help full,fast service, a good choice of bark and gravel. Will still load a pickup alot of places dont anymore

The employees are very knowledgeable and helpful. I will be going back for all future yard purchases.

Amazing quality products and very respectful of my needs great place to be

Really nice people. I have only dealt with bringing product in though not as a customer.

Best place 4 soil to notched

Decent place for all your landscaping needs

Good value on materials but a bit of a wait

Bad service will never come this place again

Amazing and great topsoil

Little expensive on transportation. But good quality products.

Really bad service

Nice friendly

Great compost!

Fast and helpful

Great customer service