Great staff. They are knowledgeable and nice. The prices are good and they have just about everything you could possibly need. If it isnt there, they can probably order it..

Great friendly people good service pats awsum at what he does there to in plumbing

Had some good sellers tools left over Halloween stuff

Awesome store. So much to choose from. Friendly and helpful staff. Clean. I dont get to Olean much but its a great option for projects inside and outside the home.

Awesome service! I went in looking for a converter and was quickly pointed to the direction I needed to go. Highly recommend the home Depot!

Love this store. A little bit of everything! Hubby loves it too. Love the flowers!

Home Depot is my one stop shop for everything my house needs when it comes to repairs/improvements. I love the app since it tells you what isle and bay and item is located.

Better off driving 45 min there and 45 min back to Lowe’s in springville

Not bad I wish they would put employees were there best at

Clean storeFriendly staff who go above and beyond to assist. Whether its locating a product or assisting with bulky,heavy products from the store to my tailgate and loaded .I enjoy shopping at the Olean store because the staff makes all the difference in choosing wether I might stop and shop while out of the area.I wait untill Im back in the Olean area. Stress free

Jim, already retired once over, is currently working in the outdoor equipment area. This individual went above and beyond in my last visit to the Olean Home Depot location. Courteous and informative would be an understatement. Sir, Ill be looking for your insight on my next visit. You deserve a raise. Thank you again.

Two people were very friendly and welcoming. I had my puppy with me and the one nice lady said hello to her and gave her a treat. The other employee helped me find what I was looking for. A couple were a little rude or just didnt speak as we walked by. All in all, not bad.

Nice place but they dont have everything..

Always find what you looking fore. But they need more people to there because is hard to find someone to help you.

Best Hardware store with the best prices.

My local go to place for all things home related. The staff is usually friend and willing to offer help when you need it.

Always low on stock and what you need or dont have it at all and honestly the customer service is way too much and none of them know what theyre talking about or where anything is

Dropped of a few buckets full of rechargeable batteries for recycling.

Be great if they had any costumer service

Home Depot was as usual my last choice. Only went out of desperation as always. Tons of inventory blocked by forklifts and fences. Asked for help for help finding a specific item but was obviously being a bother to a clueless clock watcher.They just dont care to help you like the guy in your local hardware store does..

Great people and good service 👍

Found wonderful hanging baskets and the stones I wanted and two very nice gentlemen that loaded my vehicle for me

Love this place! My husband gets all his tools and supplies here abd they are always willing to lend a hand!

I just witnessed several young able boddied employees completely ignore an older gentleman in the lumber department asking for assistance. This man was older, looked tired and had on an arm brace, he asked several of the young employees for help and all they did was look at him and walk pass. Later at the check out counter I saw the nice check out girl try to get some of those same young men to help take the lumber out to the mans truck and help load it. Again they ignore the request. I have to say it this is an example of their customer service Im not impressed,

Good store I have had no issues with HD.

Serving burgers & hot dogs today! Got in, got what I needed & didnt have to worry about stopping to eat. Getting the project FINISHED! A few screws to go. We love u Andrew!

Customer service is very poor. Dont bother calling for info. Youll get shunted around and then never get called back. This store is mismanaged.

Staff was extremely helpful getting the answers I needed. Filled my order and got me on my way pretty quickly too.

Everything is very expensive!!!! There are better places to get your stuff. Just look around ppl.

Home Depot is a chain, with about the same level of products and services everywhere they are. Reliable home items/hardware/tools and the usual stuff you need for homes etc.

Garden center. They only have one cashier. The line is extremely long. They dont have anyone to help load. The employees that work in the garden center cannot lift heavy things. I was there three different times and it was the same.

Our local store is always well stocked and has friendly, helpful associates.

Went to pick up a door. They did not have what I wanted on the shelf so I went to the millwork desk to see if it was something they could order, No one there. Went to the pro desk for some help, Brandon was there at the computer right in front of me and didnt acknowledge my presence. Not a hello, ill be right with you nothing. Went to customer service who told me there wasnt anyone in millwork until 1045.. you could try the pro desk. Fail.

Always friendly service and I usually find what I need

Most of the time the workers are very very helpful! Once in a while I cant find anyone to help me.

Im a man I could live here, that and the employees are always more then helpful with anything one might need assisted with. Except the Christmas Displays in mid October I could do without.

Helpful and pleasant employees! 😁

Bad products, bad staff. A couple good workers, but not enough to make up for the rest

Great store, has great customer service and tons of products to select from and good prices.

I was from out of town and found this store to be very friendly and helpful. Their knowledge seemed authentic and not just trying to get by to make a sale. As a woman, I appreciated that.

Could be a little better organized and stock

Was easy to find what I needed and checkout was quick and easy.

Most always have what you need,not always quality tho..Never seems to be knowledgeable people in areas.with the exception of Plumbing when Pat is working,hopefully still works there.Havent seen him in awhile.hit and miss at Home Depot.

No help loading concrete blocks and bags of sand

Great Home Depot. I buy here all the time customer service is great. As a Pro Customer Im vary happy and would definitely recommend it for all your construction and home improvement needs.Overall I highly recommend this place

Helpful employees and great prices! Always happy to spend hours in home depot!

Just went in for a few items. Clean and people were polite

Good, went for remodeling ideas. Even had free flooring samples to bring home. No one approached us to see if we needed help. We didnt but its just good customer service.

Thank you to these employees who allowed me to capture this beautiful photo on my way out of the store this morning. Merry Christmas yall🤗

The worst costumer service store. George the manager is one of the worst

Had a defective Estwing campers ax. They replace with no problems. It is guaranteed for life from Estwing.

The best place to shop in this area for home needs. Usually a descent selection on hand. Parking is excellent and spots for veterans. Truck rental is available. Most of the employees arent the most knowledgeable. A handful are the absolute best to talk to for assistance. Inconsistent at the service desk though. But again, best place to go in town for all your needs and price.

Extremely helpful employee in plumbing. I really wish I could remember his name because he gave be a second view on my home plumbing project that I feel will be very helpful. Very helpful visit.

They didnt have everything I was looking for, and the prices seem a little high.

It took 7 different employees to help us. We asked for help taking our purchase out. Ok Ill get someone for you 45 min. Later still no help. Please address this issue in the Olean, N.Y. store.

Never had a problem with this place. The employees are always ready to give a helping hand.

Had a great experience in dealing with Stephanie today. She provided true customer service going out of her way to solve a problem in the delivery of product thanks so muchMatthew

Its yet another Home Depot anchored with a Walmart. I think theyre all the same.

Still have an issue with trying to find help sometimes. Other than that, clean and friendly customer service.

Excellent service

Greg was extremely helpful

Very friendly service

Its what youd expect from a big box home improvement store. Store is clean and well stocked

It was awesome like always never always really helpful when you can always find what you need!!! 😁

Shout out to Nolan Faulkner for being a huge help! Give that boy a raise, promotion and bonus! Nolan is extremely knowledgeable and gave me the best customer service I’ve had in a long time at Home Depot!!! You rock Nolan!!!

Just purchased a very large item but got no help loading or strapping it down.

Today, very helpful people. Its still uncomfortable shopping w mask due to covid precautions, but doable and my guard is not as diligent as perhaps 2 months ago(good n bad my guard is less) I used self checkout. Which I typically try to avoid for principle reasons. The self checkout person offered assistance and was friendly. Overall store clean, stocked and organized.

Great place, has everything!

They Were following the protocol for keeping everyone safe!! I was happy with the way everyone was staying 6 ft away!! Good experience there👍👍

Always super friendly helpful staff willing to help or just ask them for ideas.

Needed some cinder blocks loaded, asked a female cashier to page someone, and she did. For 20 minutes, no one showed up. We loaded ourselves. Very few employees on the floor and no one greeted, said hi, asked if we needed help or made eye contact. Positive note: Cashier apologized for the issue, very quick checkout and friendly. Five stars for her and zero for the store. (3/31/20 14:15)

I shop atleast 1 to 5 times a month love our home depot!

Nice home depot with helpful associates.

Im a general contractor. I highly recommend this place. Ive been dealing with jamey on a kitchen remodel and and this lady out did herself on helping me.

When the product I wanted was not on the shelf but it said that there was three in the store... the young man who was working went out of his way to get a pallet off the top shelf and find the item for me!

Your quality of service really depends on whose working. I waited in line for paint for 20 minutes to be told by Taylor they were out of the paint I wanted. She didnt give me any other options other than come back in a few days when the shipment comes in which she didnt know exactly when that was. I asked her what other paints I could use and she said they really didnt have anymore. I was so disappointed in todays experience with home depot.

Its about what you would expect from a big box retailer. They have a decent selection of stuff. Lumber is usually twisted.

The employees are beyond accommodating! So very helpful and patient with our kitchen make over

Great selectiln

Staff was very helpful, I stopped in to ship an Amazon return. This store is unable to use the QR code that Amazon provides. Minor inconvenience, just have to visit another place to shop returns.

Took forever for someone to help us and the person that did help us didnt seem all that knowledgeable. Then the self check out credit card reader was faulty. Maybe it was just an off day, but I do find this place to always have some guy acting like he knows how to help you when I probably know more than him.

We went down to pick up a riding lawn mower. They were quick and loaded it on for us.

This home Depot is good. Store is usually quite organized and clean. However finding someone on the sales floor sometimes is a challenge. There is not quite the variety that youd expect from a business this big. Example: paint and stains are limited. Often pricey, and lack of quality customer service is the reason for the three stars.

Great location. Lots of parking. In the winter they keep the parking lot well plowed. The bathrooms are clean and so is the store.The store is well stocked but trying to find someone to help you is next to impossible.

Always able to get the help I need when or find what Im after and the staff is alway so pleasant and helpful.

Good place

Nice store & good service

Helpful staff, clean store, I always have a good experience here.

They are nice to you when they sell you something but if said appliance comes broken as mine did, they could care less about helping you. I bought a brand new washer and dryer and didnt use it right away due to being out of town. First time I used it, it leaked all over the floor. After making sure it was properly hooked up, I ran it again and it leaked yet again, confirming it was the washer itself. I called Home Depot right away and they promised me a call back no later than next morning. A call never came. I called them at 12:30 and we were just about to call you just to be told that they need to send a third party to do a service call since I exceeded the 48 hour refusal window. So they actually expect you to do a load of wash while the delivery guy waits in order for you to determine if both the washer and dryer work? I think paying $1600+ should be reason enough to honor providing your customer with a WORKING appliance out of the box. They also lied and told me the company who would do the service call could recommend replacement which was yet another lie they tell you because the service company told me they only tell you that so you dont complain to them but they expect them to fix only. They dont take recommendations. So basically they sell you a refurbished washer at the price of brand new and have no customer service concern for you whatsoever once they have your money. I will be telling everyone I know NOT to go to Home Depot, especially this location, if this is the standard way you are treated and pushed aside. You should be ashamed of yourself.

My wife today went to Olean home depot. Employees were worthless. Had no knowledge of plants, flowers. Employees standing around in one dept. But too busy to help her or find anyone to assist her. A disturbing experience.

Staff in flooring were nice. I was in electrical. Searching for a dual dimmer switch for a fan and a light. All I really wanted was replacement knobs for the switches. Searched for 20 minutes. No department person around. Found single replacement knobs but no dual. Found a complete new switch (only 1) obviously a return. Taped up container. $26 and change. Gave up and headed out. Discovered 3 isles down the exact switch Im searching for replacement knobs for. Still no department person. Went back and looked again to no avail. Left disappointed.

Stopped in to buy garden soil and some shrubbery. Found everything we needed. Checkout clerk was very helpful.

Always has what Im looking for.

Ok This is my favorite Store. We bought things while there but had also made an order before we went. our order was ready for us. they always make it very easy for their Customers. there is always someone ready to help you find what you need. The Store has a great selection. A+!

They have a little of everything and they have good employee

I showed up 15 minutes before they closed. The associates where very friendly & helpful got what I needed had time to spare.

Home Depot has a variety of home related supplies and a lot of knowledgeable people to help.

Had most of the materials i needed. They didnt have all of the materials I needed in my choice of finish. Had to go elsewhere.

I just waited outside while the boss got some parts for the furnace that we hooked up at his lake house inline Lake but it was a swell place I agree it deserves for stars

Found everything that I needed. Fast friendly service!