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ASK Design Jewelers
175 N Union St, Olean, NY 14760, United States
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ASK Design Jewelers

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Da
Review №1

I did not end up purchasing anything here, but I cannot recommend ASK Design Jewelers enough based purely on their customer service. Kyle was incredibly informative and took a great deal of time answering any questions I had and explaining the details of what goes into choosing the best engagement ring. Everyone I interacted with at the store was incredibly kind and eager to assist customers. I highly recommend them for your jewelry needs.

Do
Review №2

I picked up my new14 k rope chain & earrings today & I can’t possibly express how delighted I am . Kyle, the manager, and all the staff were so helpful and more than accommodating ! I will surely recommend them to friends and family . Thanks so much Ask Design!

Au
Review №3

My fiance and I had a wonderful experience picking out my engagement ring. We told him a price range and we were shown some very beautiful rings and one that was absolutely stunning. It was sized within a day! Very pleased and will be coming back very soon for our bands!

Fr
Review №4

Kyle will go above and beyond to work with you and answer your questions and be sure to give you the product you want. He is a amazing business man with loads of passion. If anyone is looking for good quality care and jewelry than I this is easily the best youll find in the area.

Ja
Review №5

Cant say enough about this wonderful store. I felt like a queen!!! They took my brooch ( from possibly 1950) and made the most beautiful ring I think I ever saw!! Putting my diamonds to good use....so much more wearable. Really, really happy with their work and customer service.

Re
Review №6

We highly recommend Ask Design Jewelers ! We went in to pick out our wedding bands and left with so much more. Martin and his team were great to us from start to finish. They were friendly and patient with me as I tried on several rings. When we went to pick up our rings Martin took my engagement ring and “cleaned it up” it was like I had a brand new ring!! Seeing my wedding band for the first time brought tears of joy. They are exquisite. We are so lucky to have such a wonderful establishment in our small town community. No need to go elsewhere for your jewelry needs. Thank you again ASK Design Jewelers!!

Ca
Review №7

Created a custom bracelet with a gem I mined, exactly as I imagined it. You cant even tell they opened the cage to replace the stone. Amazing care to both customer and product.

Br
Review №8

Ask Design Jewelers is absolutely amazing! Martin and Kyle provide one of a kind customer service and they will always remember your name! Go to them with anything you need to have fixed or if you need to purchase something new and beautiful! I purchased my diamond wedding bands here three years ago and they have continued to care for them ever since! Love this place and these wonderful people!

Ly
Review №9

My husband had my original wedding ring set re- designed. Ask Design Jewelers took the time and caring attitude to produce two perfect rings. I was more than happy with the results.

E
Review №10

I was offered a personal experience based on my interests and jewelry needs. I found Kyle and staff to be very welcoming and knowledgeable. ASK afforded me the perfect Valentine for my daughter. Excited for 14th now! Thank you!

Ke
Review №11

What a great local jeweller to go to, I definitely recommend going here for all of your jewelry, whether its a repair or a purchase. The staff here is just wonderful and the jeweller is just amazing. We had a set of rings resized, a week after we dropped them off, they were ready for pick up. The work done was exquisite, you couldnt even tell they had a refit. He also cleaned them up so well, they didnt even look like the same rings! We will definitely go here again in the future, great job and thank you very much Ask Design Jewellers!

au
Review №12

Great family, fantastic service, amazing craftsmanship! Huge selection of engagement rings and ample abilities to design just about anything. I would absolutely recommend ASK design Jewelers.

El
Review №13

I had a custom engagement ring done that was amazing and finished much earlier than expected! Then I was so happy that I went back to get wedding bands also. Great, friendly, informative people working who were dedicated to making a good experience.

Hi
Review №14

I highly recommend Ask Design Jewelers to anyone and everyone one. I dropped 3 rings off Saturday for some work and they were ready yesterday (Tuesday)! I picked them up today and they look better than brand new. I am blown away by their high quality work. Thank you Ask Design!

Br
Review №15

Was very helpful, honest, and personable with buying my old engagement ring. Was patient, and answered all questions which made my experience the best it could have been. We will definitely do all jewelry purchases with Ask Design Jewelers! Thank you so much.

Ch
Review №16

What a GREAT jewelry store!My husband went to this store over two years ago to buy my engagement ring so I have seen the amazing work they do.A few weeks ago, I broke my chain link necklace and I was so sad because I wear it everyday! I had the necklace in my purse thinking I would be out and about this week on spring break.When I saw the store yesterday I thought to go in to price new necklaces. I am so happy I did! Not only did they fix the necklace I broke for a really reasonable price, they cleaned my wedding and engagement ring, my grandma’s engagement ring that I wear everyday, and even the diamond on the necklace they just fixed! I walked out all shiny and new!Not only do they have a beautiful selection of jewelry to choose from but they really took care of the jewelry that I hold near and dear and wear each day. I am so happy with ASK Jewelers and would recommend them to friends, family, and anyone who reads this!!!

Ro
Review №17

Had the best experience in buying my forever ring today! Kyle at Ask Design Jewelers went above and beyond in helping me to find the perfect ring. Very knowledgeable on jewelry and a great selection.Ronda & Brian Padlo#happycustomer #askdesignrocks!

Je
Review №18

Ask Design Jewelers has been our jeweler since 2003, when we first had them design my Ruby Diamond wedding band. From that moment we knew there was no where else to get this kind of quality in a jeweler. Since then they have designed almost everything for me and my husband, from my exquisite green diamond earrings to my one of a kind diamond butterfly mothers ring. Nothing around compares to their level of dazzling jewelry and their team of excellent and experienced sales personnel. They make you feel welcomed, comfortable, and most of all, happy to be there. They truly do SHINE above all the rest. Thankyou ADJ. Looking forward to many more years of sparkly surprises!

ma
Review №19

I have been purchasing jewelry at ASK DESIGN JEWELERS for 15 years. Their jewelry is authentic and reasonably priced. The staff goes out of their way to make every piece of jewelry meet your request so you can LEAVE SMILING!!!

SU
Review №20

Ask Design Jewelers is the upscale jewelry store in my eyes. They have all of the latest in jewelry trends, like Pandora. But they also have absolutely gorgeous jewelry that any girl, OR guy, would LOVE to receive as a gift! They dont just have jewelry either. They have engraving there, so your gift can be even more special, and they have things like clocks, keychain, etc. Its more like an upscale gift shop! You could buy anyone anything from in Ask Design and it will be the best gift ever!!!

im
Review №21

I remember buying gold bracelets from Martin when he first started his jewelry business in an upstairs location in Eldred. My Dad bought all My Moms jewelry from Martin at Ask Design. I also have pieces from Ask Design. I cant think of another jewel I trust more than Ask Design. Thank You for all the memories I hold dear from the pieces my Dad had purchased.Sherry Alger

Jo
Review №22

My fiance had the most beautiful engagement ring made for me at ADJ. They were so helpful and courteous to him and together they designed the most beautiful ring anyone could ask for.He proposed to me on August 10, 2012. It is honestly the most stunning ring I have ever seen. We drove from Pittsburgh, PA to Olean, NY a few weeks later so I could get the ring properly sized. The staff were so very helpful on sizing options and had it ready in a few hours, on a Saturday! I am impressed with how wonderful, helpful and friendly the staff were.I only have two wishes. 1. I lived closer. 2. I had Donald Trumps pay check so I could buy out the store! Cant wait to order the wedding bands!

Ma
Review №23

Ask Design Jewelers made me feel comfortable and welcome. On top of that they were able to make the ring that I selected look absolutely beautiful!! Never felt like they were trying to get one over on you and very personable staff that seemed to actually care. Highly recommend them!

Pa
Review №24

I have purchased a number of gifts from ASK Design Jewelers, and have had my watch battery replaced. Not only do they have a good selection, this is a business that understands the importance of excellent customer service. They are consistently friendly and professional, put their customers first, and they know their stuff when it comes both to customers and jewelry.

ch
Review №25

Martin was extremely helpful. We had a custom pearl ring made and he took all our wants into consideration. The result was beyond her dreams and isnt that the most important thing guys? Top notch.

Br
Review №26

Amazing customer service and beautiful rings. My husband and I are from the area originally, but live elsewhere now and they always accommodated us and our hectic travelling schedules! We would highly recommend Ask Design Jewelers!!

De
Review №27

My husband and I walked into Ask Design Jewelers in October 2012, thanks to our daughter and new son-in-law. Shanna (our daughter) loves her ring which was designed by Ask Design. She explained to us that one of the perks to getting her ring there was a free cleaning whenever she visited.The first thing we noticed was that the customer service was very upbeat and friendly. They greeted our daughter as if she was their most valued customer.My husband and I have been thinking of getting new wedding bands. We had just celebrated 30 years of a wonderful marriage and our old bands no longer fit and we felt we wanted an upgrade.Our daughter explained this to Martin, who is also the owner. He listened to us explain that we were unsure of what we were looking for. I knew a few things I wanted, namely a trio looking set with more sparkle. He walked me over to a beautifully well-lit display of many breathtaking choices. He listened as I explained that I needed a band that wasn’t too wide. Then the fun began…so many choices, all exquisite. I fell in love with one particular set, and when it was removed from my finger, suddenly my finger seemed empty. My husband said that the way my face lit up, that was the one for me. He then took us over to the men’s rings and we found a ring that looked like it belonged with the bands I had just had on my finger.All during this experience the store front had other customers. We could not help but notice that everyone in that store was given attention by every professional working there. Gina, who greeted us as we came into the store, would acknowledge us each time she came within our area. She also helped with the financial aspect of finalizing the purchase when my husband and I decided this was the place that we wanted to deal with. I think I should add that we live over 100 miles from the store. So the drive, which is close to 2 hours, tells you how impressed we were with their professionalism and service.When we went for the sizing of the rings, my husband had expressed interest in buying a new wrist watch in the near future. Kyle, who is every bit the consummate professional his father Martin is, was able to answer every question and give insight into each brand carried. Listening to concerns and needs of my husband, he showed a particular watch that may make the decision much easier.When picking up our jewelry, they even eased our worries about insuring it with appraisals to give our insurance company. If there was a question, they had the answer and they made it so stress free. Any business will treat the customer nice because they want to “seal the deal”. Ask Design Jewelers wants more than that. They want your happiness and satisfaction. They want you to stop by again, and they make you feel valued as soon as you walk in the door!When we have our rings blessed on April, 6, 2013. I will note that the first blessing came from this wonderful jeweler that helped us make the day possible by giving us a design which was beyond what we had ever dreamed! And for that, we offer our sincerest gratitude………

To
Review №28

Ask Jewelers is the ONLY good Jewelers business in Olean NY. Kyle has great knowledge on any piece you have a question on. Ive been in here many times. This last time, I had questions about a couple of watches. He knew everything about them and educated me on what I had. He and the others are friendly, passionate and most of all care about you as their customer. Their business is family started and continue to serve the area as a local family operated business. They will get my money and interest any time I am in need of jewelry. I highly recommend this business.

Aa
Review №29

Fantastic service. A high end designer jeweler with exceptionally cordial staff and fair pricing.

Au
Review №30

I absolutely love the care ADJ gives their customers! Looooovvvveee my engagement, wedding and anniversary bands. Best place in town!!

Ra
Review №31

Wonderful work!! ASK Design Jewelers cut my engagement and wedding rings off, resized them for me, and welded them together (and whatever else it entailed). I am soo happy with them! Theyre beautiful!

Je
Review №32

Very courteous, up front pricing, fast service, will only go there from now on, excellent work on repair

Sa
Review №33

Nice family! Honest and always willing to help!

Ke
Review №34

I typically don’t write reviews, but I felt the need to share my experience at Ask Design Jewelers with others. My fiancé and I had been looking for engagements rings off and on for nearly two years. We visited jewelry stores in Seattle, Chicago area, and around Buffalo. We’ve encountered practically every jewelry buying scenario you can imagine (sales people pressuring you to buy, uncomfortable selling tactics, sales people who didn’t take you seriously, and so on). Ask Design blew every store we’ve ever visited out of the water. From the moment we walked in, we were welcomed, offered a beverage, and invited to sit down with the owner. He patiently worked with us to help us find “the ring”. Nobody has ever taken the time to discover what my fiancé and I wanted in a ring. To be honest, after two years of looking for a ring, the whole process had begun to feel like a chore…Ask Design made it fun for us again. Simply put - the entire experience was perfect – I couldn’t have asked for a better environment to choose the most important piece of jewelry I will ever own.After purchasing my ring, the entire staff at Ask Design was fabulous with any changes (ring sizing, ect), I wanted to make. I worked with Tiffany on these changes and she was just incredible – very attentive, kind, and courteous. All the work on my ring was done quickly and the results are immaculate.If you are looking for a beautiful piece of jewelry, I would highly recommend Ask Design Jewelers. Olean may be a small town, but the jewelry selection and services at Ask Design beat that of any jewelry store you could find in a major city.

Do
Review №35

Fantastic customer service and beautiful craftsmanship!

Information
100 Photos
35 Comments
5 Rating
  • Address:175 N Union St, Olean, NY 14760, United States
  • Site:http://askdesignjewelers.com/
  • Phone:+1 716-373-4367
Categories
  • Gold dealer
  • Diamond buyer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry engraver
  • Jewelry repair service
  • Watch repair service
  • Watch store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–4PM
  • Sunday:10AM–2PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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