Incredibly fast shipping and price match for any other retailer. The owner was really helpful and the showroom was available at the appointment time I wanted. Best discount designer pricing for fabric and wallpaper wall coverings Ive been able to find anywhere in the country.

Incredible experience, my wife finally found her designer fabric for a price I couldnt say no to. The show room was available at the appointment time we needed as well. Will use again.

Great selection, but terrible return experience. Realized I had ordered the wrong wallpaper the day after submitting order. Could not cancel the order even though it had not yet shipped from 3rd party supplier. Then it took, no exaggeration, a month to get a return authorization and no less than 6 calls on my part (0 on their part to me). If they respond to this review they will blame the 3rd party supplier (So hard to work with!) but Eades did nothing to advocate for me with the third party until I essentially harassed them into doing it. Disappointed.

Incompetent in the way they manage their website. They have cancelled two of my orders because they no longer have the wallpaper in stock. They have every excuse in the world how its the manufactures fault for not telling them the merchandise has been discontinued BUT, they dont seem to keep track of their own inventory. Its not the manufactures fault Eades is very lackadaisical and doesnt monitor their own product availability. Other wallpaper supply companies seem to manage their stock quite well. I guess spending a lot of money with Eades means nothing to them. The order they just cancelled was $589 for 20 rolls. They cant monitor weather or not they have 20 rolls in stock? After spending hours going through their inventory, finding a wallpaper, and placing an order only to have it cancelled later! What a waste of time! What an inconvenience to returning customers! IT IS NOT A WALLPAPER MANUFACTURES RESPONSIBILITY TO MONITOR EADES INVENTORY. Im sorry Eades is obviously to cheap to pay someone to up date their website. The first order they cancelled was a year ago and they STILL have that wallpaper up on their website. Theyve lost a customer for it, not that they care. VERY, VERY disappointed in their customer service, or should I say lack there of.

Great Place, Awesome prices, excellent customer service. Pleasure working with.

Friendly, accommodating. Great customer service.

Brought my mother down from Mt.Morris to purchase wallpaper for her bedroom. She purchased at a savings compared half what it would cost in Rochester,NY.