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Floor Coverings International North Tampa
109C Dunbar Ave, Oldsmar, FL 34677, United States
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Floor Coverings International North Tampa
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Sa
Review №1

Im so happy with our new floors and impressed with how quickly and beautifully they were installed. The installation crew really knew what they were doing and paid great attention to detail. Mark and Jenny were fantastic to work with. They responded quickly to any questions I had and followed through with any requests. When the installation was complete, Jenny called to make sure everything was satisfactory. They provide excellent customer service. I would definitely use them again for any flooring needs I may have. Thank you so much for the awesome experience!

Am
Review №2

We had a great experience with Floor Coverings Int’l, they installed wood look tile and new baseboards in the majority of our home. This was a huge job and I had a ton of questions and concerns but Mark and Jenny were extremely responsive and answered all my questions. Also impressed with the installers and the job they did. One of the them went so far as to tell us the grout we picked out would not look good. While that was not what I wanted hear, he was absolutely correct and we went and bought a different color. Had he not spoken up we would have hated our new floors and probably would have had to spend an extra couple thousand dollars to redo the grout. I highly recommend this company for your next flooring project!

Ly
Review №3

Wonderful experience from beginning to end! Great communication, on time, great crew and beautiful finish! We do not have one single complaint. We wish every company we dealt with were as perfect as this one. The customer service we grew up with. Thank you!

wc
Review №4

Very quick and efficient. Excellent communication, great pricing. Jenny, Jordan and Steve (installer) all pleasant to work with. Glad I checked for local carpet folks with a good rating. I will use this company again.

Ra
Review №5

I feel fortunate to have called FCI to install my floors. Jordan was efficient, pleasant and professional in estimating the job. Jenny did a great job of managing the communications and financial details. You could really feel the teamwork that they were making available to us. Finally Sandro and his crew did a GREAT job installing the floors and finishing the job. Its nice to see happy employees! I HIGHLY recommend FCI to anyone needing new floors or service.

Pa
Review №6

I had a wonderful experience both times with Floor Coverings International North Tampa. I had flooring installed in my loft over a year ago and decided to install the same flooring downstairs. I was impressed that they had my records readily accessible and were able to get the same flooring in a timely fashion. I was met with the same professional customer service and efficient installation that I had previously experienced. I would highly recommend this group. They do excellent work!!!

Ja
Review №7

Mark and Jenny were great to work with. We had some hiccups with shipping delays but Jenny kept us in the loop and made sure we knew where everything stood. Once the manufacturer got them the flooring they started right away and finished on time. Their workers were clean and courteous. We couldn’t be happier with the service our the flooring.

Ch
Review №8

Wonderful to deal with. Great communication and on time for everything. They worked with us when we had some travel delays on our end to start project. Replaced second floor carpeting and everything went smoothly and came out great! Would highly recommend

Ta
Review №9

From the first phone call with Mark I experienced their top notch customer service. His wife, Jenny, reaffirmed their commitment to providing excellent customer service. I had called several flooring installers prior to reaching out to Floor Coverings International North Tampa, but they either never returned my calls or they didnt seem to care whether they were hired or not. With Mark it was different. He didnt act as though it was a job I was hiring them for he came across as if he were doing the renovation in his own home. As with certain things in life, particularly renovations (I have extensive experience in this arena), sometimes plans dont always go as expected and you encounter a hiccup or two, but in the end it is how the hiccup is handled and cured that makes the difference. Mark and Jenny went above and beyond to ensure our little hiccup in the beginning turned out to be nothing but a spectacular result in the end. I love my new master and I am happy that Mark and Jenny helped me create my dream suite.

a
Review №10

I am very happy with the work that Floor Coverings International did for us. Mark helped us select a perfect tile and their professionals installed the tiles and baseboards nicely. Our small bathroom was transformed to look not just more visually appealing, but it also looks larger. Most of all, I am impressed with the quality of work that was done, plus, Jenny and Mark provided a good customer service by being quick in responding and trying to accommodate our preferences.

Cr
Review №11

Mark and Jenny were both kind, knowledgeable, charming, and professional. The work was done with skill, precision, and promptness. The team was really great - they made this process seamless and stress-free. The floors themselves look amazing and we could not be happier with them. I am so happy we were able to support this family business!

je
Review №12

Perfect job. Mark and Jenny were so helpful. They showed us numerous selections and were so happy with the carpet and plank flooring. Their installers were on time, professional and did a great job. We would use the entire team again. Feel free to use us as a reference.

Th
Review №13

To echo so many of the previous reviews, we couldn’t be happier that we chose to work with Jenny and Mark at FCI. From first to last contact, the customer service was fantastic. The in house consultation and quoting process went very smoothly. We had a particularly hard time finding flooring we liked.. Mark and Jenny worked with us to insure we were able to order through a distributor and then took over the project from there. The crew led by Richard was excellent at keeping us informed, and did beautiful work. They were very thorough and careful at moving furniture and keeping the house as clean as possible. We couldn’t be happier

Ca
Review №14

Jenny and Mark provided great customer service through the whole process, from selecting flooring to completing installation. They were always responsive and very communicative, even with us moving from out of state, and started installation right away after we closed on the house. Very pleased with the quality and look of the flooring, and the installers did a professional job too! I would recommend them to anyone!!

Ch
Review №15

Working with Floor Coverings International was fantastic. Mark was very informative, guided us through the selection process, and gave us a great price. Jenny kept us updated on the status of our project the entire time. Most importantly, they delivered an outstanding product that was beautiful and by our tight timeline. Overall, an excellent customer service experience and I would recommend working with Floor Coverings International on your flooring needs.

De
Review №16

Wow!!!!! Where do I even begin to start writing this review?? Well first off Mark who is the owner and Jenny his wife, are two of the most charming people you ever want to know. They were both very professional, informative, and helpful beyond! The floor selections that they had for us were just absolutely perfect and more than I can even ask for! I told MARK that I was looking for French country and boy did he bring the French country to me.Their team that installed the floor were amazing, very nice and very professional. They followed CDC guidelines while in our home and took all the precautions necessary which made me feel very confident bringing them into my home. The floor is absolutely breathtaking and now because Of their recommendation we have hired a contractor to come and completely remodel our entire kitchen which we are very excited!!! If you were looking for a top notch in flooring and customer service then floor covering international is really the way to go!!

Je
Review №17

Exceptional service, professionalism, and care to make sure the job was done right, and we were completely satisfied! Jenny and Mark were a joy to work with, courteous, and prompt with follow-ups and to answer our questions. Rarely do you find a business who truly cares to this extent about customer satisfaction. I am often very critical, yet Jenny and Mark were exceptional in every respect. If you need flooring and want the best and most professional product and service, contact Tampa Floorings International ASAP.

Pe
Review №18

It is not every day you meet the right people for right people to work on your home, and be kind and understanding to boost. Mark and Jenny of flooring International. We found them to be very knowledge able and resourceful. If we have to put new flooring, we will not think of any body else.

Pa
Review №19

I had a great experience with Floor Coverings International of North Tampa. The owner Mark and his wife Jenny are both so nice and professional. Mark came to my home and made a point to spend a lot of time showing me different flooring options and answering all my questions. I had an estimate given to me in a matter of just minutes. Yesterday the installers finished putting in my floors and I LOVE it! The floors look amazing and the installers were so friendly and did a great job of cleaning up after themselves. Im so happy I picked this company to install my floor.

Sa
Review №20

Moved into new home that required replacing all the bedroom carpeting. Mark and Jenny personally handled the account and arranged for samples to arrive at my home. The experience was stress-free and both Mark and Jenny are extremely responsive with emails.Upon installation I expressed a concern about increased traffic at the entry of each bedroom and possible uplift, and Mark immediately sent out his installer to bolster the entries. Mark personally inspected the work and insured that I was satisfied.Ive been in business for over 30 years, and this is the experience has been painless. I only wish that other owners and companies would represent their products truthfully, act responsible and respond without hesitation once the deal is done.Congratulations to Mark and Jenny on an exemplary job !Dr. Lambert

Cr
Review №21

Everyone was wonderful, knowledgeable, professional and TIMELY! Could not ask for a better experience.

Ra
Review №22

Mark and Jenny went above any beyond my expectations! They are professional, friendly, prompt, and customer service is bar none. I had a very quick turnaround request and they were more than accommodating to fit my time frame. They even arranged to quickly remove the existing flooring while the new flooring was being shipped to give me ample time to take care of the subfloor staining left by the previous owner. The installer, Steve, was also just a nice guy and his craftsmanship is wonderful! Thank you so much! I will be recommending Floor Coverings International to everyone.

Sa
Review №23

Mark and Jenny are fantastic! They were both detailed and thoughtful. Everything was on schedule, they made this an easy and wonderful experience. Would highly recommend!!!!

Je
Review №24

When my husband and I purchased our new home, we wanted to remove the old rugs in all of the bedrooms. We are new to expensive home improvement projects, so I needed to find a flooring company that would walk me through the process and discuss the pros, cons, and pricing of our many options. Thankfully, I found Jenny and Mark McMurray. Jenny guided me every step of the way and was upfront about all of the costs before we moved forward.Overall, we are extremely satisfied with our flooring. We now have gorgeous marmoleum floors in all of the previously carpeted rooms. We are giving 5 stars, though to be completely forthcoming, there were two areas of uneven flooring that needed to be repaired. Mark returned to our home after the flooring was placed to review the job, discuss options, and make sure we were completely satisfied. He offered a solution—which we chose to wait on implementing due to not wanting additional visits during the pandemic, and we are grateful that we do not feel rushed knowing that Mark and Jenny are true to their word and sincerely care about their customers. They have repeatedly shown that they are willing to go above and beyond in making sure that we were satisfied with our flooring investment.

Mo
Review №25

LOVE the work done by Floor Coverings International. They showed up on time, communicated throughout the process and did a fantastic (efficient and clean) job removing the old floors and installing the new beautiful hardwood. Pleasure to work with, price was right and I will have them do all our future projects.

Gr
Review №26

When my wife Gail and I decided to replace all the carpeting in our house with new “hardwood” flooring we had little clue what we were doing. We had some friends and family that gave us suggestions of course, but we had to do our own research and climb our own learning curve. We had representatives from several companies look at our project. The only one we looked forward to seeing again was Mark McMurray. We realized that Mark was smart, knowledgeable, insightful, patient and trustworthy. Easy going and straight forward, he wasn’t merely better than the others we met, he was different. Mark was a collaborator on the project rather than a salesman. Before the flooring could be installed, he took care of some tiles that needed to be replaced. His flooring installation crew clearly knew what they were doing. Efficient, and exacting, they were done in less than half the time we expected and the results are spectacular. We are more than happy with our experience with Floor Coverings International. Mark and Jenny make a great team. We can’t say enough about them. You won’t be disappointed with their services!

Jo
Review №27

Long story short - was already in possession of 1000sq feet of tile. Floor Coverings International North Tampa found me tilers and booked the crew and saw to it that it was all done as requested. When additional tiles were needed they fixed that too. All done through emails and phone calls. No worries about payment until after all was done. Well done Jenny and Mark and thx for a superb service - thx Jonas

Kr
Review №28

We had an amazing experience with choosing and installation of our new carpet. Our salesman, Mark was very professional, expert knowledge and utilized COVID protocols - a BIG bonus was the mobile showroom !!! Jenny was great in handling our installation and made sure we were 100% satisfied - we highly recommend

Am
Review №29

We are delighted this company was able to help us with our home carpeting project. Certainly my hope for a particular geometric pattern and the COVID-related sample factory challenges created threw us a curveball, however, they persisted and handled the situation with grace and professionalismThe carpet looks absolutely beautiful and we are delighted with the installation. The staff were friendly and professional reflecting the excellent customer service they had promised.We really appreciated the customer-centric focus, we are delighted with the carpet.

Ma
Review №30

Five stars might not be enough in this case. Floor Coverings International came to the rescue when our floors were water-damaged while we were traveling. Mark and Jenny McMurray are truly caring professionals. They matched a new product perfectly to our existing floorboards and got the whole project done before we returned home. They were even kind enough to FaceTime us while all this was in progress! The new floor is beautifully installed and we especially appreciated the care they took in moving and covering our furnishings. Such a pleasure to know there are companies out there you can trust!

je
Review №31

Mark and Jenny are amazing. Mark came to the house two different times to make sure we understood all of our options and was very knowledgeable. The install crew were super nice and got the job done earlier than expected. We love our new floors!! We highly recommend them.

St
Review №32

The owner, Mark, was very honest and helpful! He made suggestions to us that we really appreciate. You can tell he knows a lot about flooring and that is a relief when you are trying to figure out the best option for your home! I would highly recommend!

Gr
Review №33

Fantastic experience. If you are looking for straight answers with no crazy upsell then Mark and Jenny are the way to go. The floors are great, the work was solid and the process was smooth.

Ra
Review №34

We used Floor Coverings International North Tampa and were extremely happy with the experience. From the first encounter throughout the installation of flooring and carpeting within our home they were considerate, and competent. We have also used them in several of our rental properties and they maintained their record of timely, considerate and professional installation with competent and cordial workers and workmanship. We cant recommend them highly enough and have no doubts that you will too!

H
Review №35

Flooring Covers International was simply fantastic. Theyover-exceeded my expectations. They were very professional, courteous, and meticulous. Marks crew treated my home like it was their own. I cant say enough about their performance and Im sure you will have the same results if they become part of your team!

am
Review №36

I highly recommend Floor Coverings International! Mark knew exactly what I wanted from our phone conversation and brought the right samples to choose. We ran into snag from a pre existing foundation problem only discovered by removing our old carpeting. Their installers worked round the clock to complete the project and I love my new carpeting. Jenny is so helpful with her scheduling and even researched for a best vacuum cleaner for my high quality carpet!

To
Review №37

Outstanding! The only place to go to for flooring. They care about their customers and provide the flooring youre looking for. I would never go anywhere else. Highly recommend!

Ly
Review №38

Floor Coverings International helped me create the eco-friendly kitchen floor of my dreams! Mark and Jenny McMurray inspired us with confidence from the beginning of our project through its completion. The installer, Matt, was considerate and professional. Our floor is beautiful and extremely low maintenance, with a comfortable feel for bare feet. The splendid work ethic and excellent customer service made us feel we had a caring and knowledgeable partner for our project. Floor Coverings International provided an experience that was simply smooth sailing!

Ka
Review №39

We are so pleased with our new carpet. It was an easy process, affordable, and quick. The best part, they bring all the floor samples to you so you can see it right there in your home. They told us it may take up to three days to install and they were done in one! They moved all the furniture and put it all back. We highly recommend you give Mark and Jenny at floor coverings international the opportunity to make your home beautiful.

Ma
Review №40

IT WAS A PLEASURE WORKING MY FLOOR WITH FLOOR COVERING INTERNATIONAL VERY PROFESSIONAL AND EXCELLENT WORK, ESPECIALLY THANKS TO MARK, JENNY AND THE TEAM

Ch
Review №41

We had a particularly difficult carpet to locate. Mark never gave up and was finally able to hunt it down for us.The installers were professional with an eye for detail. Edwin and Mike made a suggestion or two in an unusual area that turned out to be just what was needed.Highly recommend this company.

jo
Review №42

Im a local contractor and we use Mark and his team at Floor Coverings International to take care of our carpeting needs. I really enjoy the flexibility in their product lines. They have a large product offering that fits the needs of our high end remodels and well as value products for our home flippers. They are easy to work and communicate with, which I need as a contractor with multiple projects going. Thank you guys for your great work. - Joe Beavers, King Beaver Construction.

Su
Review №43

Mark and his team installed wood floors on our stairs, hallway and put new carpet in 3 bedrooms. The stairs were a difficult configuration and they did a beautiful job! They were efficient, hardworking, kept everything clean and very positive and easy going. I would highly recommend them!

Jo
Review №44

Since our early meeting with Mark where he took over 2 hrs of his time to educate us on flooring options and the difference between various woods to the time he spent finding the exact match of the wood we found and loved, and to the final process of inspecting and confirming that the final installed product met his high standards this man deserves a 10! His wife Jenny is the icing on the cake. So sweet, patient, and sincere, she helped us thru the financing and checked in with us frequently to confirm we were happy with the process. The men who worked with them were dependable and respectful. We trusted them to work in our house when we couldnt be there. This company should be on the top of your list! Look for our pictures soon to be posted on his web site.

Su
Review №45

I rarely post reviews online, but the folks at Floor Coverings International in North Tampa did an outstanding job with my new carpet, and I wanted you to know in case youre deciding which company to hire. Vanessa came to my house with plenty of samples and plenty of good advice. She was very patient with me as I considered dozens of options and changed my mind every five minutes. On the day of the install, Jenny offered to hold down the fort for me while I took my cat to the veterinarian. She also folded clothes and stacked up stuff that had been hiding under the bed in the guest room. When the install was complete, Edwin put my bed together for me in the master bedroom. The carpet is beautiful, and as you can see, the entire team went above and beyond every step of the way.

Ma
Review №46

Mark & Jenny were very personable & knowledgeable answering all the questions we had. Mark took his time showing us all the various flooring options until we found the perfect wood type & color for our home upgrade protect.The installation was smooth & timely with Edwin going the extra mile to ensure customer satisfaction. Edwin is a superstar.

He
Review №47

I had tile installed throughout my home and am extremely happy with the results as well as the process to get there. From selection of tile through the finish they made sure we were informed and acknowledged the struggle with living in construction. Our sales rep Denise was great! Carlos and the installation team were professional and meticulous. Its great when a company stands behind the products sold, service provided and ensures satisfaction.

Ly
Review №48

Called them to ask a simple question and was told I got the call center. When asked what the phone number was for the Oldsmar store I was hung up on. I rely on 1st impressions a lot and this would make me not do business with them.

Be
Review №49

I spent time looking at flooring in other places and decided on the Luxury Vinyl Plank. I couldnt find exactly what I was looking for and I called Mark from Floor Covering International and as it turns out he had the exact selection I was looking for. They made the process as easy as possible when you are undertaking such a huge project. In one day, the crew came in and tore up 1300 sq ft of tile, wood, and carpet and prepared the floor for the Vinyl plank. I am so happy with my floors and would recommend them to anyone who is looking for quality flooring at a good price paired with professional service!

Jo
Review №50

Outstanding service and quality from a local, family-owned business. Mark and Jenny are most helpful and knowledgeable. Carpeting installed when we needed. My wife says the installer was the quietest she had ever (never) heard. I was originally going to get estimates from the big box stores but my neighbor had such a mess with his purchase from Home Depot, we decided to go with a more trusted service option. Carpet was 20% heavier weight than comparable Stainmaster PetProtect.

Ig
Review №51

Had my floor done by floor covering international was happy that I did then did my bathrooms an livingroom very nice job vanessa and Jenny was awesome thank for all your help an be safe

Ki
Review №52

Had a great experience with Floor Coverings International East Lake for a home I am remodeling. First, it is awesome that the samples are brought to you instead of a showroom and Lesley is very knowledgeable about the products and has great insight on what would look great in the space.On top of caring and professional owners, the install team were also extremely professional, worked in a quick time frame and never left a mess-they were very courteous and respectful.I would definitely use their services again and I highly suggest using them!

St
Review №53

I recently had the pleasure of working with Jenny and Stephanie at Floor Coverings International to have tile and carpet installed in my condo in Tampa. The experience could not have gone smoother. I live 3000 miles away so everything from picking out the colors and style to the installation had to be done remotely. This situation could have easily been a disaster. The installation, however, was done with the utmost courtesy and professionalism. The workers came when they said they would come, installed the tile flooring throughout the condo, new carpets in the bedrooms and tile back splash in the kitchen and left the condo in pristine condition. I would highly recommend them for whatever flooring or tile needs you may have. They deserve 5 stars and I will definitely use them again!!

Ke
Review №54

Mark & Keith were professional and timely. They actually showed me how to make the fix to my flooring myself rather than using them, which speaks to their trustworthiness. I will definitely be using them for any future flooring needs.

Te
Review №55

Replaced hardwood floors and tiled 2 baths.Work was done very expertly, on schedule. Amazing results!Sales staff very knowledgeable and good design skills.Very pleasant staff.Overall great experience.

Ji
Review №56

The people from Floor Coverings International - North Tampa were fantastic in selecting the right floor for my new fudge kitchen as well as helping with some repairs after we had did make some plumbing changes. They were consummate professionals who took an ownership in the project they werent just doing it for the money. I felt like they genuinely cared for the success of my business overall not just for installing a good floor.

W3
Review №57

Got a great price and Service. Mark and Jenny are wonderful to work with. Installation went smooth and the floor looks great. Would highly recommend.

Ka
Review №58

I had the pleasure of working with this company in September 2017. when I was selling my house. From the beginning, they were professional. Starting with Marks visit to the workers who laid the flooring. They were on time and I was kept abreast of any details along the way. Would highly recommend them.

Br
Review №59

International Floor Coverings was a pleasure to deal with. They did exactly what we agreed upon and did it well!!!The scope of our project entailed 3/4 of our house and it could not have gone more smoothly!! Great value too!

Bo
Review №60

Floor Coverings International is a great company. They have great contractors who know there job very well. Dean and Leslie make sure customer service is taken care of. Will use on future project. And we Highly recommend them. Thanks again on a great job.

Le
Review №61

Great service and great product. We love our new carpet. Mark and Jenny made purchasing our new floor fast and easy with absolutely no hassle. Thanks for a great job!

Ro
Review №62

“Working with Mark and Jenny was a pleasure. The crew was great, neat and courteous. My flooring looks magnificent.

Re
Review №63

Excellent customer service in sales, carpet and installation. I will be doing more business with this company. Thank you for a perfect job!

Th
Review №64

Outstanding service from start to finish!!! Mark and the team are very professional and are an ease to work with! They worked around our difficult schedule, and provided a first-rate product and pleasurable experience! Highly recommend!

Al
Review №65

Our experience was absolutely terrific!! Thanks to Mark and Jenny McMurray for a fantastic job tiling our bathroom. I am always Leery about hiring someone to do house remodeling with all the horror stories you hear on the news about contractors cheating clients but Mark and Jenny were professional. They were with us every step of the way. Always reachable for any questions or concerns. They will be back next year to do our other bathroom.

Pa
Review №66

Great company. They repaired a tricky spot in our hardwood floor. Very responsive and they do quality work at a very reasonable price.

KE
Review №67

Buyer Beware. Promised satisfaction guaranteed but not true. Spent over ten thousand dollars for wavy and loose hardwood floors.

Vi
Review №68

These guys were the only ones that took on a job of replacing damaged hardwood floors. A bit,pricey but well worth it to have a repair that you can’t even tell was a repair.

Pr
Review №69

Excellent and professional work. Very thorough job done. Understands customer needs beyond just carpeting. Extremely satisfied.

Ki
Review №70

The sales rep/ designer Ive been speaking with, Steph, has been very responsive, understanding, and also seems very knowledgeable about the whole process and variety of products.Very reasonable pricing as well.

Be
Review №71

Terrific product selection, more than adequate info for best usage, quick and excellent installation -- all resulting in beautiful flooring and many compliments. Im delighted and pleased!

Ry
Review №72

My experience was absolutely terrific!! Thanks to Mark and Jenny McMurray our company got just what we needed ofr our client at a great rate and no hassle at all!! Will definitely do business there again. THANK YOU!!!! A++++++++ service at its BEST!!!

Mi
Review №73

Floor Company International recently removed and replaced our flooring (ceramic). The scope of work included removal of the various flooring, leveling the concrete slab and installing approximately 2500 SF of ceamic. Their deligence, professionalism, and timely recommendations made the finished job superb. I will definetly use their services again.

Sh
Review №74

Excellent service and products at at a very affordable price

Ji
Review №75

Good product, great customer service and sales staff.

Information
100 Photos
75 Comments
4.9 Rating
  • Address:109C Dunbar Ave, Oldsmar, FL 34677, United States
  • Site:https://northtampa.floorcoveringsinternational.com/?utm_source=GMB&utm_medium=organic
  • Phone:+1 813-473-6865
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Flooring contractor
  • Tile contractor
  • Tile store
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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