Went today to buy my granddaughters annual uggs, I get them every year from them, the girl behind the counter at 2p.m.was amazing and very professional and helped me pick out the cutest pair. She absolutely loves them!!!!!

I purchase a pair of Vans slip on shoes sides 41/2 that did not fit my son. When i purchase them the only pair they had that size was the one they were using one shoe as display, i didnt think anything of it. Took them home and a couple weeks later when i went back to the mall tried to return them only to be greeted by the most rude lady (the manager at the time 05/25/17 at 8pm) i have ever encounter, who asked me with an attitude what was wrong with the shoes, i told her they did not fit and wanted a return, she took the shoe out of the box and said no i am not doing a return because they are dirty, she was looking a the shoe that was on display that had lint from seating out, i told her that they had sold me a display shoe and she went on to say i dont care and i am not doing a return. So i asked her that it was Ok for them to sell display items and then not wanted to do a refund for them. She went on to say they were dirty and was not taking them back. Attached you will see the picture of the brand new pair of shoes that still have all the tags attached to it the are not used at all. I will never purchase pair of shoes from these store. Their customer service is the worst.

Went in to buy my daughter a pair of shoes. The guy working couldnt be bothered to look up from his phone for the few minutes we were there. My husband finally went up to him to ask if they had my daughters size. The guy was visibly irritated and walked away without a word. He literally turned the corner and turned back around. Didnt even look to see if they had her size and said nope. Seriously, I get its not glamorous but you chose to work here. Ill buy her $60 shoes elsewhere from now on.

They were amazing with my two young ones.

Found a great sale on timberlands for my daughter and my son found an awesome backpack, he will have the coolest backpack in his class.

Small selections on shoes but very great helpful service ...

The employees are fine, but the prices are unjustifiable for kids shoes that theyll outgrow or ruin in 3 months or less.