My experience with Janet was excellent. She explained a lot to me and made sure of my knowledge of the devices before I left. I highly recommend Hearing Group!
I recommend Hearing Group to everyone. My Audiologist is Janet and she is very informative. Thier products are amazing. Technology has come so far its unreal. But bottom line I gave Hearing Group 5 stars and am very pleased with Janet.
Janet was very helpful and professional. It was a very pleasant environment and a very pleasant experience. The transaction was very smooth with all questions answered to my satisfaction. I would highly recommend Hearing Group.
Excellent service. Batteries even arrived earlier than expected. Very pleased.
I have just received my Sanova TV Connector from Hearing Group in Kansas. The installation was quick and easy and the unit worked immediately. This is going to greatly enhance my TV experience. Now to my experience with HG. I called the company to ask if this unit was compatible with my Costco (Phonak) aids. The customer service rep told me EXACTLY what questions to ask my hearing aid provider to make sure of compatibility. She was clear about that and also made sure I understood the return policy. Additionally (and this is important for a deaf person) she spoke VERY clearly and crisply! I will absolutely be using HG for my future needs. I am one very satisfied customer. (And, oh yes, the unit came in only 3 days!)
I have been going to Hearing Group for a long time now and I can not see myself going anywhere else and I will tell you why. #1. The employees, they are friendly and helpful to all my needs. #2. When ever I need some assistance they are right there to assist me. #3. When I need something, I do not need to wait a week or even make an appointment, they will work me in ASAP. #4 I do not get any run arounds. If you are in need of some ears, give these professionals a chance to help you. Happy Hearing, Bob
What a difference Janet Colley has made for my hearing. Concern, listens and programs my hearing aid during annual visit. Made a big difference in my life.
I had a problem with my Phonak TV Connector biting the dust so I called the Hearing Group for help. I spoke with Lee concerning my problem, and she said she needed to find out how to get me a replacement, and would call back. Within 5 to 10 minutes, she called back and got the manufacturer to direct ship me another connector at not cost to expedite the shipping time. WOW!I got the same kind of service when I originally ordered the connector from them, and they need to give classes to other companies on how to give exceptional customer service! I highly recommend them for your hearing aids needs, with special kudos to Lee for outstanding service! Keep up the great work!
I was so impressed with Janet’s professionalism as well as her genuine compassion for my hearing loss. She understands the transition to wearing hearing devices, and she can help you through it.
Ive been going to Hearing Group for about 5 years and I have never had any problems. I would highly recommend them!
Very, very, nice and helpful. She knows exactly what shes doing. Weve been coming to see her for 2 years now and shes always great!
What great experience today. From the friendly receptionist to cheerful greeting I received when I arrived. Janet is a true professional and was able to diagnose my hearing aid and replace the failed components within minutes. Very professional and I will recommend them every time. Thank you for taking care of me.
Knowledgeable, professional, and personable service. Offers valuable information to help you make good choices. Makes sure that you are happy and comfortable with your choice of aids. Janet Colley has made my husband’s hearing problems practically disappear and has added to his self esteem and a happier life for both of us. Thanks Hearing Group OKC, OK
I love my new hearing aids!!! I went to the Edmond, Ok, store and I found Janet the manager to be very professional, knowledgeable and personable. She has even helped me to understand everything about taking care of them and how everything works with blue tooth. I love answering the phone with my hearing aid which keeps my hands free to continue finishing what I am working on. I am older so she worked extra hard to help me understand because I have never used blue tooth. I love them so much I told my father-in-law he needed to get some. His were terrible they squalled all the time and he couldnt hear very well with them. He paid more for those than I did for mine. Guess what?? He went and got a pair too. He loves them. If you want a good hearing aid and have well informed help then look up Hearing Group in your area. Wherever you have to drive to get them it is definitely worth the drive.
Janet was kind and very skilled in her profession.
Excellent consultation and care in prescribing treatment and in delivery/setup of hearing aids. I would recommend Hearing Group to anyone and we are more than pleased with their work thus far!
Excellent caring service
I had no idea my hearing was diminishing until a friend jokingly stated I was deaf. Although retired, I attend executive and training meetings and became very aware of how many times I asked people to repeat a statement. Hearing Group was such a blessing. Janet Collie explained in detail every step of the hearing test and the process of adjusting to wearing hearing aids. I am so thrilled being able to hear the birds sing in the morning as well as being able to give actual input in meetings rather than constantly requesting repeated information. LOVE MY HEARING AIDS AND WILL RECOMMEND FRIENDS TO JANETS OFFICE.
The people are so friendly. and fast, this is my first time for hearing aids and this is my first time to really hear in my whole life. and Im 55 years old. I could not believe the different it could make in my life. Ive only had my hearing aids for 2 days and the difference is amazing. Itbrought tears to my eyes All I want to say is ... THANK YOU LORD . !!!!!
I was so impressed by the welcoming environment and the sincere folks! I am a veteran with tinnitus and wondered if hearing aid would help me. I was allowed to test drive some hearing aids for two whole weeks to see if they would help. In the end the VA supplied me with hearing aids, but I am so thankful for Hearing Group to help me through finding the best options for me. I would recommend them to anyone!
Thank you so Much for being patient, kind, courteous, dependable and helpful. You answered all the questions we ask and repeated them for my mom several times. She loves her new hearing aids.You and your team rock!
I have been a customer since 2014 . They have always been customer oriented . Drop in service (cleaning, ear wax checks, batteries etc ) is readily available. Annual hearing retests are thorough and not rushed . Results are explained thoroughly and necessary adjustments are made with explanations. I couldn’t be more pleased with HG! Kudos to Dr Kimberly and Amy!
I am extremely happy that the Moore Office has relocated to OKC. Now Janet, my audiologist, is conveniently closer to me. Janet is such a warm, friendly, professional representative of HG. I feel blessed to have her as my consultant.
Super sweet and helpful lady!! very informative and helpful in buying a new pair of hearing aids
So kind and knowledgeable. Very helpful.
I ended up going to the Hearing Group with the thought in my mind that they wouldnt be able to help me more than what the VA had already done. Boy was I ever wrong they gave me a more comprehensive hearing test, and more importantly explained the results to me better that the VA ever did. They got me set up with an excellent pair of hearing aids that fit my situation better than what the VA did. Best of all the kept me in the link for the whole process. Very helpful with everything including the financing process.
After using 4 other companies, this is the BEST hearing aid company John has used. Amy is always on top of things with his hearing aids, always friendly and knowledgeable about her products. We have gladly recommended this company to others and will continue to use them. Thank Goodness we found them.
Hearing Group in Sooner Road has given back quality of life to my husband and improved the quality if our family as well! Pete loves that he can hear our little ones laughter now! Amy and Kimberly provide excellent customer service, and are easy to work with. We highly recommend them to anyone experiencing difficulties with hearing. You guys Rock!
Absolutely wonderful. Everyone there are not only professionals but so very friendly to boot. They really go out of their way to make you feel welcome and valued as a customer. They did a great job fitting me with a great hearing aid which has changed my life. Thank you guys so much.
LOVED THE experience, helpful with everything. Answered all my questions didnt try to sell me something more expensive. Tried a couple of hearing aids before I decided on one. Have been back to get adjusted very helpful on helping me. Would recommend to everyone. If you have hearing problems I think they are great
My experience with Janet at Hearing Group has been very rewarding. I would highly recommended their services.
Very professional, nice facility. They had a lot of patience with me. I finally found a hearing aid that masked my tinnitus effectively enough that I want to have them in my ears, unlike others I’ve tried in the past.
Friendly service. Appeared to be well knowledged. Explained the product very well. I would recommend this Hearing Group to anyone with a hearing problem.
I have had hearing aids for 18 years, that was inside the ear. When I came to Hearing Group, I chose to purchase a Unitron hearing aid, which was the best thing I could have done! I’m a musician that plays in a band at church . It was very difficult to hear with my old hearing aids. With several channels to hear different sounds, it’s very easy to change what I need to hear at anytime. I have had excellent service for over 4 years.
Every time I come into the Office, Amy is so friendly and always welcomes me, even if I dont have an appointment. She makes me feel important and takes care of my needs. I recommend Hearing Group to everyone.
Janet & Amy took great care of me and my hearing! Im well pleased! And best of ALL I can hear! There product is amazing and they answered all my questions. ❤
These ladies work extremely hard to make your equipment work like it should. I had several different issues but they stayed on it till it was resolved. I highly recommend them.
Janet and Amy were awesome. They worked with us as many times as we needed to get new hearing aids adjusted. They were so friendly and outgoing. The change in his life from being able to hear has been amazing.
I use Hearing Group for wax management. My ears feel so much better after each visit. The girls are wonderful!
It has been a great experience working with the capable people at the Hearing Group, could not ask for anyone to be more knowledgeable and friendly.Have already referred a friend.
Friendly and courteous. Janet is always very helpful.
My husband had bought his aids at hearing group a few years ago and always received great care. I decided to purchase new aids for myself, the process was easy and I am happy to be hearing again.
I had a great experience at the HG on Sunnylane in Oklaahoma City. My wife is happy I can hear her & tv now.
Very nice, professional and knowledgeable!
I received very good service. Dr. Scaffetta and Amy were very helpful in helping me find the right hearing aid. My wife will be very happy that I can hear.
My services at Hearing Group has always been good. The people are very corgal and polite. They know how to do their job.
I feel like I still hear pretty well without aids, but was beginning to have problems with word discrimination. Also, I have a bad case of tinnitus (which I believe is worsened due to certain medications I take), the staff has been great with adjustments to compensate for the tinnitus. They are always very helpful.Great place!!
I had a wonderful experience at EarCare Hearing Aid Centers. I was given a hearing test and the results were explained thoroughly. I was also able to take home a demo pair to test out. I would highly recommend EarCare Hearing Aid Centers!
I always receive very good service each time I visit. They are caring, friendly and helpful. I highly recommend Hearing Group.
Wonderful place. They have such a friendly staff. I love the ear drops the carry for cleaning my ears.
Kimberly at the Hearing Group in SE Oklahoma City.. SE 89th and Sooner Road gave me the most thorough hearing test Ive ever had. Amy is probably the most personable yet professional receptionist Ive ever encountered. I have had a pair of Unitron hearing aids now for four years. I love them, the atmosphere and the staff at Hearing Group in SE Oklahoma City...
My husband loves his new hearing aids from Hearing Group.
Superior service from start to finish! Kimberly was terrific fitting my hearing aids. Thanks!
My husband loves his hearing aids. The staff is very nice and friendly. Great experience.
Fast and friendly. Always ready for me when I arrive. Top notch customer service.
My first time here and the staff was excellent with amazing service. Janet explained everything very well and in detail. I highly recommend them.
Im writing this for my husband Leroy Shreeve. It is time for the yearly renewal of the service plan. Amy (receptionist) discovered that our insurance plan offers a technology upgrade after 3 yrs. Kim also discovered multiple choices. We went in to buy a service planfor the old aids, we walked out with greater technology, a better service plan all for a cheaper price!!!! WOW what a team!!! The Bible tells us to treat others as we would want to be treated. These gals take it to a higher level!Thanks Hearing Group!!
Excellent customer service!
Good quality service and was amazed at how well the hearing aids made a difference in my everyday life. Staff is always helpful and willing to go the extra mile.
One of the best hearing aid offices. Have gone above anything I expected. Thank you
I went to have my annual retest done today. I appropriate that Dr. Scaffetta took the time to explain many things to me. It was the most indepth hearing test I have ever had. The office is always helpful and friendly.
For the last 5 years we have received super great service, the employees have always went above and beyond. You cant go wrong with Hearing Group!
I have been to several different hearing aid places and the service here is mighty good! I recommend them to anyone.
I have been coming to Hearing group for awhile, all I can say is always helpful and friendly.
Staff is always so nice and courteous! Always helpful and know their stuff!
Best value for the money, Always great service and willing to assist with any hearing issue.
This place is amazing! Very caring and helpful
I like Hearing Group because they are always friendly, quick very informative. I would recommend them to anyone.
Great service, friendly and always willing to help.
Excellent service and friendly people.
Janet and staff does a great Job
Great staff, very competent