This was my second car that Ive gotten through Express Credit Auto. They really go the distance for you. My first one was totaled out due to the hail storm in Norman. Friday I drove away in the car I had wanted for years. They made sure to get me in it. Richie was my salesman. And he was simply amazing. Mike, the manager continually worked hard with the finance company to make sure I got approved for my Nissan Altima. It takes some time to get through all the paperwork etc etc. So make sure you have several hours to spend up there. But itll be well worth your wait. They are amazing people and really do care.

I like this dealership. Billy was super nice and professional.

They were nice. Process is long. Expect to be up there for 4 hrs or more, and dont expect to find a car there under $600 a month unless you have amazing credit or plan on getting a junker. Car selection is nice and they offer a 3 yr 36k mile warranty. They say they dont go off your credit but I have 2 hard inquiries on mine from them. They do work with bad credit so thats a plus. They put those gadgets in your car to turn it off if youre late on your payment, which is due whenever you get paid, be it weekly, bi weekly or monthly. Dont go in there with any less than $1,500 as a down payment just for a car, trucks are probably twice that. Long gone are the days you could go to a dealer with $500 down and walk out with payments under $400 🙄 theres a used car shortage right now so everyone is charging 3x as much as they used to.

Dont get a car here. If you fall on tough times, they wont work with you with payment arrangement for one payment. They dont care about anyone or their personal problems and just want money.. I suggest the key 100% becu they will work with you on payment arrangements.

Very dependable staff very courteous very nice theres no waiting very helpful

For one, they dont care if you fall on hard times, they just want their money. If you have no credit or bad credit theyre PREDATORY, no other way to put it, will stick you with a high interest on a car thats almost a decade old, and a t like theyre doing you a favor.

Montre helped me get into my first car and he was super friendly and got me into exactly what i wanted.

240 and Santa fe in okc and drove away in a very nice 2015 Jeep Cherokee Latitude. Billy was very helpful and worked to get me in what I wanted . Had me drive 3 other vehicles to make sure this is what I wanted!

Helped a friend get a car. You pay what they post. No haggling. Nice people but 90k miles on a very nice car was a bit much and the finance charge was 5k. No....I wont ever buy a car there.

Great customer service and great people Montre the sales person was great he provided me with good experience and helped me get the car I wanted.If you ever visit this please just ask for Montre he’ll guide you to get the car you looking for.

Ive read these reviews and the responses to them. I got a vehicle from them in August of 2020. Very shortly after, I started to have problems with it. I completely understand the difference between new and used vehicles. The issues that came with my car should have either been repaired before putting it on the lot or fixed when I brought it back in complaining about them. The customer service and public relations is a joke. Rude, disrespectful and unprofessional. It definitely comes off as though they receive absolutely no training in customer service and how to speak to people over the phone. This has been the absolute WORST experience I have ever had with purchasing a vehicle. Furthermore for whomever it is in their company that responds to these reviews, based solely on reading their responses says alot of their character and how they care for their customers. If you are receiving bad reviews and the customers or customers representatives are speaking out on their negative experience you should really take that i to account and do what you can to 1. Make it right and 2. Make sure future customers dont have the same experience. Not ridicule them or try and turn it around as if they are in the wrong and Express Credit Auto and Auto Advantage Finance are just the absolute best and can do NO wrong. You know you are in the wrong by doing people as you do. A person should not have to feel such regret and discourse over purchasing a car to get back and forth to work, school and so on. Their is obviously a pattern here. Please address it. Youll have far more happier customers if you do so. Or continue the behavior and overtime build a negative reputation. I understand that change is one of the most difficult things we face but what worked five years ago may not work today.

Absolutely have never been so openly treated like a fish in a pond full of dream saleing sharks but that was just my own experience

Billy did a great job! Mike was great too!Thanks for the help guys.

Great place great staff enjoyed the experience.

Billy was AMAZING & the process was so painless‼️I know where I will be going for ALL my cars from here on out. No haggling told him what I wanted & how much we had down, where i wanted my payments & he did the rest‼️ Go to 240 location if u want Billy to help you.

Excellent Service. Go see Billy Miller. He’ll do all that he can to get you in the vehicle you need.

Tommy at i240 went above and beyond to get my approval. I am grateful for his hard work for my familys needs. Thank you!

Best sells man in the business I will definitely send friends his ways

Michael at South OKC is an awesome sales guy. He worked so hard on my deal. He is definitely the reason, we will be back there for our next vehicle need.

Michael with Express Credit Auto South was amazing. Was able to answer all my questions, he was very open and straight forward and let me view all my options before getting me into the vehicle I love with less down than I actually planned for! 10/10 would recommend!

I had a great time working with Billy Miller. He took the time to listen to what I wanted and helped me find what worked best for me. I loved that I didnt feel pressured into something I didnt want and he quickly addressed all of my concerns. Thanks Billy!!!

They sold my friend a car with NAILS IN ALL 4 TIRES!!!! How do you miss that??? They clearly did not thoroughly inspect the car when it arrived on the lot. My friend even told me that the tire pressure light was on when he test drove it, and he informed the salesman, who then told him that he just needed to put air in the tires. Even if it was just regular low tire pressure, shouldn’t a dealership take of something minor like that? I have seen several other reviews of people talking about their cars having maintenance problems only weeks after the car was purchased. I understand that these cars are used, but there’s a fine line between “used” and “damaged”. I have had a used car for almost 3 years now, and it has only broken down once and had one tire replacement. There is no excuse for selling people cars that are in horrible condition, please inspect your cars more thoroughly!!!!

Billy was amazing!!!Traveled from Tulsa because he was able to seal the deal!!Thank You!!

Michael davis was amazing. He helped me get into my dream car! Def recommend!!

Great place for a car. Friendly staff

I just got my new car at the Express Credit Auto - Interstate location. Sales Person Andrew Stuart was very helpful in assisting me with my search and getting me into the perfect car! This is my second time purchasing a car from Express Credit Auto. I highly recommend Andrew Stuart at the South OKC location for your next car buying experience!

Andrew Stuart was the best Sales Man Ive ever used.He took all day just to make sure I was satisfied with my purchase.He never made me feel rushed.Management was very kind and over all the company helped me regardless of my situation.

Very good people, well taken care of. One main very important issue is how comfortable I was dealing with my salesman, Michael Davies. Im happy overall with my purchase and would recommend this place to anyone.

Best experience so far at a dealership. Michael and Billy did a great job!!!

Billy gave me great customer service, ask for this guy! Thanks Express Credit Auto

Don’t go to this car lot I only had my car for a week before it broke down and I took it to the warranty department and they couldn’t even fix it. Had to take it to a different car shop to get looked at and was 5 days late on my payment and they turned my car off yeah it’s a cool lot for only a down payment of $250 but please go somewhere else if you really need a vehicle to get you from point A to B or you will really put your self in a hole if you go to this place

This place is a total joke. “Email us @ wecare blah blah blah” emailed 4 times now have yet to receive a response. Since mid October. Tried to call multiple different actual stores and customer service, never receive an answer to my problems/questions. Sure it’s easy to get a car here when you have credit issues but that’s about the only good thing you’ll get, i promise you that. Try somewhere else.

Well that good to know that the cars and credit that I built with express credit auto means nothing

Micheal and Billy are the best they were patient and very kind helped me out a lot. I would highly recommend this location and ask for Micheal if he’s not available then ask for Billy.They were on it once I called and I was approved within an hour.

Andrew was super helpful and patient, found me a car within minutes after the one I initially chose was sold.

We have bought 2 vehicles here and they are always willing to help me out if I have any questions about anything!! Will be sending some friends there for sure!!!!

My 2nd car from here. Been with them almost 4 years

My first car to finance and I would recommend this dealership to anyone ! Thank you so much Express Credit Auto for making this life changing experience one of the BEST!

Mr. M. Davis helped me get what I wanted. He was very understanding. They down payments are super low. I highly recommended them

Tommy was my sales associate at the okc south location. He was very nice and made the whole process very easy and what I really liked he was not pushy and was upfront and honest with me. I would definitely recommend anyone here to purchase a vehicle and ask for Tommy!

They are awesome. They answered all my questions and I am very impressed and thankful

It took some work to get my approval but they never quit, which I appreciate very much Adrian and montre worked wonders. Thanks again guys!!!!!

Frank was an awesome sales rep, he made sure we were completely satisfied with a vehicle before doing our paperwork. we only test drove 2 and found the perfect car for us.

Daniel helped me get into a great car with affordable payments. He is honest and worked with me for weeks till I found exactly what I was looking for as soon as he got new inventory he would let me know. I was looking for something specific so thats why I waited. I would definitely work with him again. Location is the one on I240

Grand daughter bought a vehicle 7 months ago and still hasnt received registration, title, still have the 30 day paper tag!!!!! Her and her husband have been pulled over numerous times and the police were going to impound the car and they would never be able toget it outbecause they have no registration or title and yes Express Credit Auto on I 240 keep putting them off with excuses of it must of got lost in the mail, we are sending it late because of covid, were closed and they are open!!!!! Something is fishy here people, talking to a lawyer and either returning the vehicle because i am paying the payments but still cant prove the vehicle is theirs!!!! Horrible business, take caution if you buy a vehicle from these crooks!

Tommy was great and very understanding. I would recommend

Craig Jackson was amazing very informative and I felt very comfortable especially seeing the Bible opened on his desk very pleasant experience I will definitely be spreading word of the company

Tommy went above and beyond. He kept his word and was straight forward with me. Highly recommend Tommy to help with any needs @ Express Credit Auto in OKC Southwest.

Salesman was very patient and thorough, definitely earned my time and money.

Service was great! Billy was very helpful and patient with us during the car buying process. Definitely recommend coming here if you have less than perfect credit. Good inventory to pick from.

Had a great exsperiance at the I240 location. I was pre-approved Billy and Tommy helped us quickly narrow down our choices and make a selection. The total time was only a couple of hours and we were driving off the lot.

Michael gave great service at the 240 location and I would recommend him to anybody looking to purchase a car.

Billy was more than helpful! I had a bad experience at another dealer and wasn’t looking forward to trying another place. Billy made this experience more than pleasant!! 10/10 would recommend! Come let them Help you out!

My experience with Express Credit Auto was the absolute best! They were quick, efficient, and hassle free. They offer low down payments, great warranty, and even additional insurance coverage for your vehicle if you need it. Andrew did a great job and did not waste any of my time. He made the process enjoyable and had me in my vehicle within a couple of hours. I even had to leave a couple of times and Andrew stayed in contact with me letting me know where they were in the process. So overall it was an amazing experience I would definitely recommend doing business with them!

I’ve had a really awesome experience for the last 2.5 years! Thank you Tommy for helping me today with a trade in. He’s upfront and polite!

They were very professional and helpful. I would recommend them to other people.

Outstanding customer service, Michael the sales manager from the moment I spoke with him on the phone to the moment he handed me the keys was amazing. He was a busy man and handled each job excellent all questions were answered and he dis everything he could to get me in the truck I wanted.

South Location Ryan was the best from start to finish. Whatever questions I had he had the answer for me. I can appreciate a good salesman. Keep up the fantastic job Ryan. This makes my second vehicle purchase from this location and I have been totally satisfied with the service and the one on one from the start. Me and my new Audi thanks you!!

Today I had the pleasure of purchasing a vehicle from credit express auto. My sales representative was Billy Miller and he far exceeded my expectations! I highly recommend him to all!!!!

They made the process very simple. Especially Billy!

Craig did us right today. Great service once again. 4th car from ECA.

Great experience! Billy Miller helped me from start to finish. No headaches. Highly recommend Express Credit Auto SE Division! Thanks Billy!

Horrible nightmare that never goes away. This place sold me a lemon. Multiple issues with the vehicle and eventually I called them to come get it. I was a single mother and they took advantage of me since I walked in the door. Took 2 months for them to come get the car. 2 months of it sitting the the driveway with the keys in it. Each call, I told them to come get it. The transmission went out and there was no way to fix it AND the outrageous monthly payment they wanted from me. I had already replaced numerous other problems I had since driving off the lot- such as the leaking radiator, etc. these people just want money- at any means they can get. They sold the vehicle and I was left with $8000 owed to them. Sounded reasonable. Oh no.... now it’s over $17,000 for a car that wasn’t worth $1000.... oh and they got my trade in... don’t go to this place of business. Update- I see that you replied to my review with your records indicate a different experience haha! Yeah I bet. How about review the recorded calls...

Great car buying experience! Got great advice based off of what I could afford and walked out with a great car! My salesman Danny Galdemez helped through every step to get a decent car for a great price!

Was able to walk in and get approved in a couple hours with a 499 credit score and 500 down. These people are not chasing a check! If you go in, ask for Billy and tell him I sent you! Excellent service

Great experience working with Billy and less stressful than I thought

Great people really helped me outThe guys who helped me were Michael and billy

Tom Overturf is the best, he worked with us after a deer hit our truck. He always kept in touch and finally when the insurance took care of the truck, he gave us a called to let us know that we can get a car. He never forgot about us and is so helpful!

Biilly showed us great, outstanding service. He truly cared about me and my purchase. Im truly impressed how hard he push for me! I will be recommending him personally and the company. Thank you guys so much

My family has bought 2 cars in 2 weeks with no haggle amazing service. Thank you Michael.

I purchased a car from express credit auto and will be paying $20000 for it. After 3 months of buying it I can’t tell you how man things have gone wrong with it. This should not happen for the money I am paying for it. It’s very hard to get in contact with my salesmen I purchased the car from but before buying it I was contacted by him at least once a week. Maybe I should wait to post this review but I’ve just had terrible service. I hate to throw this in the face as well but after Covid-19 hit I was unable to make a payment and after a week they proceeded to turn off my car with the capabilities they have which was disturbing to say the least. I hope that things turn around. I thought the salesmen was a nice enough guy but $20000 for a car that’s already falling apart after three months sucks. They are very hard to work with when your even just a few days late.

I will never buy a car from this place again and I will be contacting the Better Business Bureau. They were real polite and treated me very nice but once I bought the car I have had nothing but trouble with them. They took 2 payments out if my check 1 payday. When I brought it to there attention they would refund part of it but they were going to charge me a $50 processing fee for there mistake. They were late getting me my title. I was stopped 1 day after my tag went out and thank God the Norman police officer only gave me a warning. If that wasnt enough, I had told them when I bought the car who referred me. The sales person filled out the papers. They told us that we would have to go online and fill that out. We have jumped through all the hoops that they have been telling us for 4 months. They always had an excuse. Now they are telling us that it is too late and she will not be receiving her $100.00 credit. Once they get your money they do not stand behind their word. I give them an F rating and will not be buying another vehicle from them. Just warning everyone what you will be dealing with if you make the same mistake I did!Kathleen Himes

This is my 2nd vehicle to purchase from Express and my they have come a long ways from when I purchased my 1st one. Billy was great and the customer service was amazing. I highly recommend them for your car buying needs.

Great. They let us use the vechile to go return our rental and go get pay check stubbs before we signed papers. They got us into a car that day even though we didnt have that much of a down payment.

Worse place Ive ever had to deal with... I recommend no one to go here unless u want to have the car just buy put in the shop day after they should be shut down for how they do ppl

I only gave five stars instead of six because I couldn’t get a fill up on the gas before I drove it off the lot. This was a very simple process. Joseph our salesman let us test drive as many cars as we needed to until we were happy. He even made a few suggestions that were cheaper just to save me a few bucks. If you come to the south side Express Credit make sure you ask for Joseph he won’t do you wrong.This was my second purchase with Express and both have been good.

Billy Miller! (S.OKC) and John Frank! (MWC) are two salesmen that help me with my trade-in, great experience with both locations! Nice fellows !!Side note- Don’t be late on your car payments or your Interest on your loan life will increase, informed by a employee. God Bless... !!

The best. Thank you Billy for being so patient with us. Out of all the cars I have bought through the years, Express credit auto was the best ever to deal with. Happy people and a great experience .

If you are having credit problems you should give express credit auto a chance. Adam made my experience easy. I uploaded all my documents he told me what was possible and even got me a better apr than what he quoted me. As soon as i got there he had the car i wanted ready for me to test drive. I did wait a little longer than expected but he kept me informed. Adam is the man to see! Thank you again in a car i wanted and now have a way from A to B.

Very polite nice caring people, had fun And joked around with them which made it not so stressful and stuffy....They were very honest and upfront while helping me get the perfect car for me with everything I wanted and ask for.Wouldnt change a thing but maybe not taking such a long time to seal the deal from start to finish...... but also understand it does take a bit to do all the work...5 stars, you were a superstar

Great service, friendly salesman, great car selection all around great experience.

Billy was AWESOME!!! Car is amazing and his customer service is outstanding. Go to billy! And I don’t usually give great reviews easily :)

My experience was great. I had a rough couple months with life and Ryan really came through and helped me out so I could keep working and get back to normal. Definitely recommend.

Danny and Tommy were amazing!! Couldn’t have had a better experience! I will definitely be sending everyone I know to them for their next vehicle.

Had difficulty getting a car at other places but they helped me get into a car that met my needs. Thank you Billy and Tommy

Kellie herring was very friendly fast and explained everything very well and clearly. She listened to everything I said and got me exactly what I asked for and needed. She made the experience with yall even better. Thank you express credit auto for helping my son and I get into a nice vehicle. And thank you Kellie Herring for making the experience fast easy and exciting!

Danny was amazing! Helped me fine the best fit for me and stayed past closing time and was very patient and understanding! Definitely recommend him!

They did everything to help us get in a vehicle

Im trying to use the insurance that they have been charging me for. When I first called I was told I could drop it off and get a loaner vehicle so I drove all the way from enid to do just that. However once I arrived I was told they dont give one out until the claim is settled and the repairs are approved. So I told them to start the process and I drove it back home. Then they called me and said they were approved and when I asked about a loaner they said they didnt have any and they would call at the beginning of the next week when they would have some however that call never came. So I was forced to drop it off with out a loaner. I called them this morning to get a time line and they said that the parts may have not even been ordered yet even though the claim was approved nearly 2 weeks ago. They said they would call me back when they find out about the parts but that never happened either. I need a loaner if my car is going to take this long. This is awful customer service.

I came up here looking for a nicer newer car and I met Danny Galdamez and he got me an application and showed me a couple nice cars and I found the Jeep I am about to drive off the lot. Great guy and good place for a car purchase. Thank you sir.

Billyis an excellent example of what a salesman should be courteous an polite we a very helpful and positive experien e and got the vehicle we wanted 2 thu.bs up

Great Experience! Kellie was very nice and Patient. I Highly recommend getting a Vehicle from there. And they will work with you. Hands Down Kellie youre Awesome. Thank you so Much!

Tommy was Excellent person. I was turned down from Shawnee, Oklahoma to Mid-west City. Fast & Very Friendly. Just Awesomeness!!

Billy Miller was great in getting me approved! I was skeptical but i was provenant wrong! I would recommend anyone at anytime!

I am so happy to share. Every car buying experience has left me in tears or cussing life out walking to the busstop. Danny G. solved every problem and faced every fear with smiles and no hand out for extortion privilages in any way. Please come and see these quiet polite gentlemen if you need a solid turn for graced driving in your life. Quick and painless. they got your backThanks for listening

Amazing experience! Had a terrible time trying to find a a vehicle until we came in to express credit auto. Billy Miller was able to get me in the vehicle that I wanted with payments I could afford. So thankful to him and his team for making the best of a bad situation!

Very nice and easy going would buy again

Tommy Overturf was amazing on helping my girlfriend and I to close out our wrecked truck and getting us into another vehicle. Thank you Tommy!!!Udpate: 02/01/20Not quite 2 weeks have gone by and my girlfriend and I came back for a secondary vehicle. Danny and the crew worked very hard to make sure we got what was wanted. Thanks guys!

Billy was wonderful to work with!! After a horrible experience at another dealer nearby, Billy stayed late on a Monday and worked with us to get us into a newer model for a much lower down payment and did so professionally & patiently!! Thanks so much Billy!!

Excellent customer service and large selection.