I went by over the weekend and had a horrible customer service experience. The door was wide open if there was a sign to wear a mask it certainly wasnt very visible because I didnt see it. The woman came over and got right on barraging us, we told her we didnt have masks she asked us to leave. We started walking towards the entrance and were already half way to the door from when she said I need to leave yet again and she raised her voice and started ranting about safety, clearly just personally upset I wasnt wearing a mask because there was literally no customers in the store at all. She then turned and walked off and was very emphatically shaking her head. Hopefully management will address this demeaning behavior and make it clearer that they require masks. I disagree with the mask mandates but am fine with leaving if a business requires them but there is no need to be treated like a criminal.

Emily was wonderful in helping us design the sectional of our dreams! We had a great experience from the moment we walked in the door.

Weve had such a great experience with Bassett over the past couple of weeks. Haley has been so good to work with, and was patient helping us while we went back and forth on different options and colors, and we found a living room setup that we love that fits within our budget. Highly recommend them!Also, I rarely buy the protection plans as Ive not had a great experience with them in the past, but I like that if you dont use it they give you in-store credit for the full amount after 5 years

Makes me want to furnish refurnish my apartment good quality furnishings well secured area I should know Im security officer jamerson.

Super friendly staff and a great atmosphere. Lot of items on sale as well

The service was great. No pressure, very nice experience.

Renee is absolutely the best, very helpful.

If youre looking for expensive HGTV-style furniture, youll love this place. Its just not my style.

A little stuffy. No greeting. You never know what kind of money that could walk into your store.