Ordered a desktop and a laptop for my new business. Showed up in a week as promised. Great products. Excellent customer service.Thanks Chad
Great customer service and got us what we needed the same day.
Love Superior Computers. They not only built me a great computer, but back that with great service
Highly Satisfied! Superior Computers lives up to their name. My hard drive crashed recently and, after sending it back to Superior and getting the bad news that all was lost, Brayden, with the team at Superior had the good news that the warranty allowed for replacement of the drive and my Office software. Brayden spent time on the phone with me to reinstall my printer, re-connect my email account and set me up with a plan for virus protection. The best news for me was I had recently backed up my documents and photos on an external hard drive so, I have recovered most all of what was lost. I am a very relived and happy customer. Back up your data - thats my message to all.
Whenever we have computer issues theres never any question who we will call. Weve been customers for over 15 years. Weve bought multiple computers from Superior for our business and our personal use. Whenever we have questions, Chad and his staff are always very helpful and knowledgeable. We highly recommend them.
They built a gaming pc for my son super last minute and met my timing needs even with one of the parts being hard to find. They were fantastic to work with, quick, and helpful. I highly recommend these guys.
Thanks so much Chad, my son is building his own computer and Chad helped me find what I needed. And it has a warranty! Thanks again!
I bought my computer from them in 2012 and it is still running strong. Whenever I have a question or need help with something I know I an call them and they will help. Glad to know theres someone I can go to. Nick is especially helpful!!!
Superior Computers is the happening place to get your new computer! The customer service is top notch! You will NOT find better QUALITY, deal, price, or SERVICE ANYWHERE else. COMPLETE custom built to individual computing needs.Check them out and ask for CHAD NAY!!!
Superior Computers is a great local business, with a very knowledgeable staff and the best customer service around! My kids absolutely love their new laptop that we purchased at a great price! We will definitely be lifelong customers!
The staff was not only friendly but offered the best advice. Made sure I knew what they were offering, that I was well informed and that I had a pleasant experience all around. They didnt know until the entire transaction was complete that Chad and I were friends, it goes to show that they will treat everyone equal and that says a lot about a company these days. Great customer service goes a very long way. Thank you everyone!!
Incredible workers. I came in with a laptop I bought from a thrift store, and they had the charging cable I needed. I went back later with my new laptop, and that helped me again. Ill continue to go for any problems I have.
After using my new computer for a couple of months, I can definitely tell that the quality is much better than I have had in the past. The staff was friendly and helpful. I told them what I wanted and about what I wanted to spend. They were able to build exactly what I needed. If you are looking for a better computer than you have been using, I would definitely recommend Superior Computers!
I have been buying computers from these guys since 2004 and they always treat me professionally and are very informative. I never have problems with my computers.
I was looking to buy a computer, and had been shopping around for about 2 days. I received quotes from 1500, to 2600, I was actually considering the 2600 quote because of the sales pitch was almost believable lol. I walked in told them what I wanted and my other quotes. After a small chuckle I was told I could get what I wanted for under 1k and he also took the time to completely remodel my laptop for no extra cost. Customer service is on point and my computer turned out amazing. The real test comes over this next month or so. Thanks guys see you soon 👍
I am reminded every time I take my computer to Superior Computers why I continue to give them my computer needs business!They literally give me same day service!They go above and beyond my expectations for performance and pricing!Thank you Superior!You guys freaking ROCK!
Super friendly, knowledgable, and responsive. Talked me through what options will fit my needs and my budget. Interior of the store looks like a real family-run business.
I took my laptop in today to Superior Computers, not ready to commit to repairing it. Rather than pushing me toward paying for diagnostics, the awesome young man that was helping me rolled up his sleeves and ran through some troubleshooting steps that really helped me figure out what my next step needed to be. Now, when it comes to buying a new computer I’ve bought my last laptop from a big box store. I’ll buy here where I’ll have some guarantees and some great help if things go sideways, as they often do no matter how much you spend. I couldn’t be more impressed with these guys.
Great experience...they were extremely informative and very attentive to what I was looking for. I will continue to use them for all my computer needs!
The Best Service I have Ever received. Awesomeness. He said it was an easy fix so there was no charge...... thank you thank you thank you. Highly recommend..... I will be back.
The nice kid nick went above and beyond to help me getting my computer working. I highly recommend going here. That kid needs a raise for sure.
Chad, Nick and Braden were very helpful in the entire process of buying a gaming system for my son. They stand behind their work and are proud of all they do. I will definitely recomend them to all my family and friends.
Support local small business!Great fast service ! Dropped my computer off for a tune up and update at 4pm and was ready the next morning at 8am.Definitely will refer friends and family.
I went here as Id had a good experience previously with their second office where I live; that office has since closed down so I went to their location in Ogden expecting a similar experience.I was dead wrong.After 10 business days I called and let them know I was coming to pick up the desktop Id left there to diagnose. Id been told 3-5 business days at the most when I dropped my machine off but found that to be completely inaccurate. I picked up my machine within two hours of that time and it was somehow, miraculously, fixed. It took two hours to fix it, I waited 10 business days.When I returned home to test the work that was done the inside of my PC was trashed. Wires were not organized, things were left unplugged and the expensive graphics card Id installed originally was not only installed incorrectly, but missing the mounting screws it needed. The screws are cheap, so the money doesnt matter to me, what matters is that a component was obviously installed incorrectly and sloppily. The entire job could have been better organized by a child.The store front is run by youth, I dont blame them as I could clearly see they were doing the best they could given the situation, they were polite, albeit not professional though from what I could see they had not been given adequate direction on what to do with the business. Those young men did they best they could and were pleasant. Its the owner that needs to rethink his business plan from the ground up.When I first visited to for drop off the front desk was covered in invoices; specifically two years worth, that had not been organized in any way for that entire time. I know this as it was the young gentlemen at the front desk working there that freely acknowledged the mess, apologized for it, and expressed their distress at having to file TWO YEARS of paperwork that had never been done. If this business cannot keep on top of simple invoices how on earth are they filing taxes correctly! I was flabbergasted.Its my personal opinion that Superior Computers needs to clean up their act or simply go out of business; though I expect they are already well on their way to bankruptcy. They certainly will not have me as a return customer.
I have purchased my last 2 laptops from Superior Computers. I’m very pleased with the customer service and quality products. I definitely recommend Superior Computers for your next purchase. Shop local !!
I have purchased all my computers from these guys and have always had exceptional service. I lost everything on my computer from a virus but Chad was able to restore and save all my pics that I thought I had lost forever! I highly recommend these guys for any of your computer needs!
The only way to go for your computer needs. No matter what, your fault their fault they fix it no questions asked. Best service I have ever had for computer needs.
I had a laptop i bought years ago from a Different location. I started having errors come up that said my hard drive was going to go bad. I took in on a Saturday morning. Chad got right to it for me. He was able to get me a new drive and repair it all in one day. This is crazy how fast chad is willing to get things done. Im looking for a new laptop for my son for school. I think i will be shopping with chad. He has impeccable service. Way to go chad and superior computers.
Chad and his crew are awesome!! I received fast, friendly, knowledgeable service both in store, and over the phone. I would never buy anywhere else because of the great customer service I received. I highly recommend Superior Computers to everyone.
Went to superior in a emergency. They helped me out fast and affordable. Call Chad at superior.
Chad and his team built me a new computer for my home based business. Their price comparison was unbeatable especially considering it was custom built for me. I was also very impressed with their quick follow-up on a glitch I had. 5-Stars well deserved!
This place is amazing!!! We have owned an MSI from these guys for three years with no problems. We have had other computers from other companies that dont work as well. In fact, four years ago I had a computer that was from a different company. It was running really slow. I brought it in here, and got it back good as new. Their pricing is also mind blowing, and the customer customer service is amazing too!
Always treated outstanding and get great service. Been a repeat customer for years. Great honest business.
Superior Computers staff is always friendly and happy to help with any issues we have had. Have been working with them for years they do a great job!!! Wouldnt go anywhere else. Keep up the great customer service.
I have been using Superior Computers for professional and personal services for 20+ year! Over the years I have referred friends and family members who, along with me, continue to be loyal customers! Chad is always very informative, honest, and timely in his dealings. Thank you, Superior Computers, for the awesome service you have provided over the years!!!
By far the best support and help I have ever had getting a new computer. Had problems with a program and they fixed it without any problems. Would highly recommend them if your in the market for a computer.
Nick was phenomenal! He helped us with an issue much more quickly and economically than any other place we had a quote from.
Great service and knowledgeable staff! The owner was happy to address all of my questions and concerns and I was able to get the best deal around. You won’t find better than Superior Computers!
These guys were awesome! They solved an issue on my daughters laptop and was very quick about getting it back to me. Very reasonably priced ! I wont go anywhere else !
Superior Computers has an amazing team!If I could give them more than 5 stars I would!
This place has excellent customer service!! I thought it was going to be a day or two to get my fire sticks (3 of them) reprogrammed and have no TV while summer vacation is in full swing!! But instead it was done within 2 hours!! I couldnt be more then happy!! Thank you sooo much!!
I recently bought 3 firesticks to stream cable channels and also just about any movie. Chad has helped me so much with any problems I have had and he is really fast getting back to me whenever I had a question (even when the problem was my fault). I am really happy with the service I have gotten at Superior Computers and would recommend them to anyone!!
You have to purchase the computer in advance before they can build it which makes sense- but then it takes them weeks. Ive called up and have spoken to Bryce a few times- nice kid- but he told me the owner was in charge of ordering parts, and the owner never ordered the parts. In this day and era, you cant go weeks without a computer, I was willing to wait but weeks? Na man, Ill just go to Best Buy or another competitor at this point and get my computer sooner.
Simply put, I love these guys. I purchased two custom designed PC towers two years ago. I out lighted what I wanted, a strong mid range and dependable tower, a price range and they completely delivered with an outstanding PC build that continues to be a beast. Until just recently I have had no issues, to my horror, despite regular maintenance, a very odd and high pitched sound began to emit from my tower. Not knowing what was happening to my baby I took it in after work. Arrived around 6:30, I gave them my story and left it in their hands. As a selfish person I wanted to insist I get it back by the weekend, 3 days away but said nothing. Next day I get an update, they were on track and found my issue, had it fixed by the end of the day, picked it up after work. Super fast, dependable and friendly. They treat you well I have to say. 10/10 will go again if I have any issues or wish to re-spec my tower.
I have never purchased a computer from anywhere else and never will. The Customer service is outstanding and they always stand behind what you purchase. If your looking for honest, not overpriced service go to Superior Computers ❤
I really feel it is it important to shop local. Superior is a local business, but it is better than any national company. Service is prompt and prices are better than fair.
I brought in my laptop because it wasnt charging when I plugged it in. My dog chewed the power adapter, and the replacement i bought online didnt work either, so I figured it must be the laptop itself. They checked it in for a 12 point diagnosis. Then 2 days later but still before their (3rd party) technician looked at the laptop they told me it worked with the original power adapter so the fault was with the new adapter, not the computer. They said I could pick up the laptop but they still charged me the $45 for the diagnosis without doing any more than plugging my faulty laptop adapter into the laptop. Then when I got home the old power adapter wasnt working after all. I intend to contest the Visa charge and i will no longer be doing business with them or recommending them to others.
Ive bought multiple systems from Superior. Great quality and awesome service.
I took my laptop in because it quit working after a Windows update, the employees kept me informed about the issue and what they were doing to troubleshoot the problem. They fixed my machine and it actually runs much faster than before. A special thanks to Chad and Nick for fixing this issue.
Came by to build a PC a while back. Its been lit playing Apex on the machine they built for me and it was all at a reasonable price considering the lifetime warranty. Chad picked some good employees, Brayden and Nick are the hardest working people I know.
I have a laptop that was purchased new from Superior Computers in 2013. Over the years it had begun to accumulate unnecessary programs/files and seemed to have slowed down. I took it in and asked that they simply delete everything on it and reset it to how it came when new. I was told that should be no problem and be free, but probably a week or so out. Sounds great. A week later I was told by Nick, it would be too dangerous to the hard drive which is at 51% health. I was unaware this was even possible to calculate. He upsold me to a smaller capacity, but faster, longer lasting solid state drive. They also upgraded it from windows 7 to 10. Though I didnt really get what I had intended (a simple, free reset), the end result is still good and the price seemed fair.
Superior Computers totally saved me! I needed a new laptop and quick for school. I called and was able to get a new laptop ordered and build in just a couple of days. Just in time for school to start. They also helped me when I dropped it and broke a piece off of the drive. Thanks so much Superior. Ill be back!
Got a laptop for my son. Friendly, knowledgeable, fast service! Will do business again. 🙂
Chad has been great to work with. The fact that he is willing to stand by his equipment with a lifetime service warranty is a giant plus.
Bought a laptop here just before my first semester of college and it’s been awesome. Helpful, friendly service every time I’ve gone in. Great place to buy new or have repairs done.
I had a great experience with their services and customer service. I highly recommend it, the owner was there to answer all my questions and to help me choose the best option for my needs.
I have been going to superior computers for years. I have always been treated with respect and they have gone out of thier way to help me. I have sent many of my family and friends to superior and they have all been happy with the service and knowledge. I would recommend this store to anybody.
I had a great experience with Superior. Chad took great care of me. I would refer them to anyone. Thank Superior!
Went into Superior and was looking for a new computer last week. The kids who helped me were very nice, answered all my questions- I dont have any complaints towards them. But when they went into the back, I overheard one talking about how He still hasnt received his pay check yet and stuff about how he was supposed to be getting it last week... something among that. The other one was talking about how he would bring it up with the owner. They werent being loud about it or anything, I just was in the right position of the store to overhear it.I like the system they built me up, the warranty seems nice and the employees seemed knowledgeable and were kind.. but I had to tell them I would think about it and left. If you cant pay your employees on time, or at all, and considering you are asking for payment up front for these custom computers before we even get them... it just raises a lot of red flags and makes me question if this lifetime warranty service that you offer will be around much longer.Let me be clear, if I find out these employees get punished for my rating, this is turning into a 1-star review. Because every employee deserves the right to be paid and be paid on time. If this talk is unacceptable to the owner whether they were trying to be quiet about it or not with a customer in the store, well paying them would avoid them saying anything about it altogether now wouldnt it? Punishing them for expressing what should be their right, just would make me question the ethics of this business all together.
The one stop shop computer store. Awesome service and products with even better prices. Dont ever shop or stop at another wanna be computer store. 1 and done thanks Superior Computers
Best Service and product Source Ive ever seen. People are great and were super nice. I bought a Rebuilt HP Pavilion, and love it !!!! super Fast, super Clean, works great ... They have me as a customer for life
This company has been great they fix your computer and clean it up. I have bought 3 desktops from them. The last one I was told the build would be done and a week later i still do not have it. when I called in they did not even have the parts in just the case. I am disappointed and am in need of my computer.
Back when I was barely starting weber state university (barely out of high school). I bought a heatsink from this store. Since I was starting to take apart computers, I asked a question. The guy on the counter answered and proceeded to charge me for the question. Now 10years later noticing it still in business, i might as well leave a review. I wish i could put 0 stars
Been going there for years.never have they let me down.
Chad was awesome in helping me get a Webcam when everyone else was sold out. Thanks Chad!
After a horrible experience at PC laptops ( feel free to read my review on them) we came here and they took care of what my sister needed in a computer. They did recomend a little more pricey build but it was over 60 percent better performance wise where the price only went up a few hundred dollars for a better CPU. They listened to our questions and gave straight answer in English not tech jargon. They get 5 stars.
I took my Mac in with a crashed hard drive and they replaced it with a new one and was able to save my kids pictures. Highly recommend these guys.
They take really good care of me. Im on computer #3. Started with them over 17 years ago.
So helpful with all my computer needs. Such great customer service! Won’t go anywhere else!
These guys are great. Always helpful and great prices and warranty. Been coming here for over 10 years. #fail when i tried other places.
Five days has turned into two weeks. I called them on the sixth day and no one had even looked at it. I did get a call back asking if they could order the same part I told them to order when I dropped it off. I call five days after that asking for status and no one knows if that party was even ordered but they assured me they would call back. No call back... Two days later I call again and was put on hold for 30 minutes. When Im today and Still no computer, the worst part is no one can even give me status.
Fantastic service! Love this business and will only buy from them. Great warranty and lifetime service keeps me with them.
Come See us for All Your Computer Needs... We will Guarantee you the best price and service around. Lifetime Warranty!
The staff here is very friendly and helpful they had my computer fixed and running the next day they will always have my business
Best service in the state of Utah. The staff here is always willing to help you and very knowledgeable. There prices are also great.
Great guys!! Bryce and Nick were very knowledgeable and helpful with a hard drive and virus issue. Highly recommend.
Great service and friendly, helpful employees. Always a great experience.
Very knowledgeable. Restored my Asus Laptop with broken screen/touch screen issues. Very satisfied!!
Super service! Great prices! I highly recommend them to anyone who is sick of over priced computer companies!
Perfect. I couldnt ask for better. They really did me right. Thanks guys
IF I could give 0 stars I would. My laptop screen broke so they repaired it under warranty. The screen broke again because they used electric tape to hold the connection together! When he went to plug it back in, they fried the motherboard and the screen so they had to order both parts! They had it over a month and replaced the screen with some crappy off brand screen that has a terrible viewing angle!!! They never called to tell me when I would get it, they actually said every week I would get it next week and I actually had to ask for a call when the parts came in. This is a crap repair and a crap company. Theyve totally devalued my laptop. AVOID REPAIRS HERE...worthless, I shouldve just done it myself. At least I wouldnt have fried the motherboard.
If I could give a zero I would. Brought our computer in and they wiped everything. They knew about, didnt tell me and I only found out when I got it home. Owner wouldnt talk to me or take responsibility. Do yourself a favor - go somewhere else! When I filed a claim with the Better Business Bureau Chad would not even reply to their request. What a way to run a business when an owner wont personally respond to the BBB or a customer!
The guys at SC and STV are amazing! I love the service they give me and are always quick to respond to my questions. I love the tv service and don’t plan on ever changing. Can’t beat the tv service for the price and all the channels I get. You would be nuts to pay the big cable companies over switching to this tv service.
Helped me out when I really needed it! Friendly, knowledgeable, fast service! Won’t go anywhere else from now on!
Took computer to get fixed left password etc.When I called to see if it was ready they said yes. I picked it up brought it home and had same problem battery wasn’t charging so called them the guy working on it went on vacation so I left it . Then they called needed the password! Which I gave first time. I’m not sure they looked at it at all! Now it’s back I will let you know...
I always have the best service when I come here as far a quality of service goes these guys are hard to beat. I like the approach that the take with getting you the machine that will work for you. I have been to some other guys in the ogden area that want to rake you over the coles when you walk through the door. These guys are looking for nothing more then to give you the best at the best price. parts and warranty nobody beats them. They only bring in the high quality stuff
Great ppl always there too help!
The service is great! Everyone I ever met there was nice. But the computer I purchased was not very good. I went in recently to have it looked at since it wasnt working properly. They told me the charging port was damaged and I needed a new computer. Theres nothing Ive done as far as Im aware to damage it and I havent even owned the laptop for a full year and now I need to get a new one but since Im in college its going to be difficult.I hate to say it but if youre getting a laptop just go for high quality rather then looking here; so you dont have to repurchase.
Chad and his crew at Superior are fantastic if you have a problem they will fix it for you and their custom builds are great had a friend that had a system built it was fast and cool looking you cant go wrong buying from these guys
I absolutely love Superior Computers! They are the nicest, fun guys that have ever helped me with this stuff. They took the time to demo the product and explain everything about it. Between my cousin, my best friend and myself..... WE BOUGHT 10 FIRESTICKS! They are such a great great deal....99.00 for the firestick completely loaded with everything and then HD tv for 25.00 a month with no credit checks! I love these guys! They are very knowledgeable and will get you on your way feeling great about your purchase. Check them out! I highly recommend Superior Computers!
Been going there for years. They are great
I had an HP that locked me out. Only told Chad and his team 20 minutes!!!!!!! They are awesome
We got a desktop here and love it superfast and takes care of all of our needs
I enjoy this place they stand behind there word .
Tried hard to resolve my issue. The effort was appreciated.
Terrible service. Terrible warranty. USB ports never worked, was told that I had to buy the case to get them working. Warranty did not work for me! Will never buy here again. Derrick at the Brigham City store was no help. Chad Nay the owner tried, but still wouldnt honor the warranty. Very frustrated.
When I walked in the worker was on a couch watching tv and wasnt helping much at all.
Always been eager to help me out!
Place was not open! Tried calling but got a message that the mailbox was not set-up. ☹