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Crossaction Business IT Specialists
3810 Riverdale Rd, Ogden, UT 84405, United States
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Crossaction Business IT Specialists
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Br
Review №1

Ken is amazing and always gives the best service with the best prices. Always honest and never have to worry about the computers we have bought from him.

Br
Review №2

Service was very professional. Food was good but not over the top. Expensive for portion size. Cant beat the ambiance.

Ke
Review №3

They are an amazing bunch of skilled folks and the owner Ken has always gone out of his way for me and I would recommend Crossaction to everyone.

Da
Review №4

They have been great to work with. Very knowledgeable and have a good selection. I would recommend them.

Re
Review №5

I have worked with the professionals at Crossaction for several years. In fact, I refer to them as my IT Department related to work. Their quick response to problems--even when timing is bad--is wonderful. They exhibit the highest ethics and theres not a company more deserving of my trust. You truly cannot go wrong with calling and using Crossaction.

In
Review №6

They are amazing to work with. We have bought and will always continue to buy all our computers from Crossaction Computers. Ken Cross is amazing to work with, always there to answer any questions. If you are looking for a place to purchase a computer ...you need to go there.

As
Review №7

Amazing experience my first time going to get and rebuild my gaming computer. Extremely friendly, helpful and over the top customer satisfaction.

Ra
Review №8

If I could give 10 stars, I would! Ken and his team are exceptional! They have your best interest in mind! Wouldnt trust anyone else with our work and personal systems!

Co
Review №9

Took a 10 year old computer here from my business after it crashed, they were able to retrieve my files for me, and get my business running again! Thank you guys for your hard work!!

Mi
Review №10

Very knowledgeable. Ken and his team are always professional and willing to help with any computer needs.

Ke
Review №11

Ken Cross and his staff have been taking care of my personal and business computer needs for years ... great guy and better service.

Do
Review №12

I love these guys. Ken is very knowledgeable and his crew will get you up and running

Vi
Review №13

We recently bought some new computers from Crossaction they are were great to work with very knowledgeable and transferred all of my old computer files over to my new computer. I really appreciated there aproach to helping me know what would be the right computer for my needs instead of just selling me the most expensive machine in the store. While I was in the store I realized they where more than just a computer store. They also came out to my office and helped with all of the networking of my computers so they would all talk together. What a great find. Thanks

Sc
Review №14

Excellent service. Very knowledgeable. Great pricing as well

De
Review №15

Knowledgeable, friendly staff. Andrew helped me find an economical solution to my computer problems. One computer needed fixing and one needed some parts. I got the parts needed to get up and running for minimal cost and I bought a refurbished Dell to replace the broken system as it was not worth the cost of troubleshooting the problem.I really appreciated the extra effort Andrew made to understand my situation and find the best solution not just sell me parts or services I didnt need.

de
Review №16

Crossaction Computer specialists are the best. Our server was going out and they mirrored the drives and installed it and we were up and running without any glitches. All passwords active and we are greatful for their expertise!Thank you Crossaction you are the best!New update Ken has saved us again. He and his staff are the best.

Br
Review №17

Excellent and friendly service. Very knowledgeable and do things right.

Da
Review №18

I really appreciated their service. My hard drive got fried and it was so nice to have someone that you trust work on it. They explained everything very well and have become my one stop shop for computer equipment. Its like having a mechanic you trust, they become invaluable. Thanks

Wi
Review №19

Long time customer. Ken and his staff have always been an incredible resource to our company. I will continue to go to them first!

De
Review №20

Horrible, a joke of a company they charge you a diagnosis fee even if you know what you need fixed or repaired. These guys are scam artists at the finest. Double check your receipt and question everything they actually do. They will take advantage of you if you let them.

Me
Review №21

I cant say enough great things about Crossaction Computer Specialists. We were introduced to Ken Cross and his team of experts a few years ago and have been extremely satisfied with their customer service and support. Its always tough to know who to trust in the computer market and we have come to trust and love Crossaction Computer Specialists! We use them for personal and business needs and Ken is our first call for hardware related needs. Ken Cross and his team are about doing what is right for the customer, being fair and educating their customer along the way. Its empowering to know what, when and why you need computer repairs or upgrades and we trust his team 100%. It feels good to choose local and choose Crossaction!

Da
Review №22

Im a local business owner and we rely heavily on our computers being up and running properly (who doesnt, right?) and we have had such a good experience with Crossaction that we dont even consider other companies. They respond quickly when we have emergencies and are always able to keep us up and running.Very knowledgable, great prices, quick to respond to questions when I contact them. Overall, a company that we have relied on time and time again for several years now. We love working with these guys!

St
Review №23

All I can say is AWESOME! I can’t brlieve how well Crossaction lives by their word! If you do or don’t do what they tell you...,it really works! It really gives me a sense of peace I knowing I have ken and his team to take care of my computers!Thanks❤️

Ja
Review №24

Their staff is always so friendly and they have amazing computer options available

Fr
Review №25

Excellent customer service. Ken was awesome!

Je
Review №26

Extremely helpful, knowledgeable and friendly with great pricing - wouldnt think of taking my computer anywhere else. Top notch outfit!!

Mi
Review №27

Always a good experience with these guys. Ive watched them over many years and in many different locations. Always a pleasure to do business with and honest and fair.Updated 5/20/2021: Im trying to remember the first time I shopped at CrossAction, it must have been nearly 20 years ago. I keep on going back. Why? Simple, they have great products, great service and stand behind their work and products. In the past year between me and my kids I think weve bought seven computers here. Two were new and the rest used. I dont have a moments hesitation in deciding to go here. I hope they are around long past my computer buying days.Buying computers here including used ones has been a pleasure. My last purchase did have a small issue. They were eager to fix it and send me on my way a very happy customer. Why buy at a super store or online? You can have problems with those places too, but getting them resolved can often turn into a nightmare. I like knowing that these guys are a phone call away, or just a few minutes down the road to get service.I will continue to recommend Crossaction to all my friends and family.

Ry
Review №28

Great service and great products. It is rare to find experts in the computer sales industry any more. These guys are just that, experts.

Va
Review №29

My computer was giving me a lot of problems so I took it to Crossaction Computers. The people that work there, especially Ken, are the greatest. I dont know a lot about computers but they knew what my computer needed and fixed it. The customer service that they deliver is the best Ive ever seen. I would recommend them to anyone who has a problem with their computers!!! Thank you Ken and staff.

Ni
Review №30

Amazing customer services, treats you like their top priority. Super friendly!

El
Review №31

Unless you get all your IT equipment and services online and do it all yourself, this is one of the best places to go. Home or business; they do both. Really straightened out my network problems. Made it simpler and much less costly to maintain it myself. If I need a little more help or dont have the time, I just give them a call.Ive been having real problems getting adequate internet bandwidth to my location. Theres no fiber optic cable here. They helped me increase bandwidth 15x without having to bond copper lines, and I still can auto-failover to a skimpy little DSL line in the rare event the main ISP goes down, which hasnt happened all winter. This was done while achieving a 78% reduction in monthly cost, and a 5-month cost payback on the upfront costs to switch. This may actually last until they finally bring fiber.

Sh
Review №32

Great place for computer repair. Easy parking .

br
Review №33

I would highly recommend Ken and his staff. They have done a great job for me. Thanks

An
Review №34

Ken Cross knows his stuff and got us setup with a great computer at a great price. So good to have someone local instead of impersonal online companies.

B
Review №35

Do NOT take your hard drive here to be recovered. Crossaction should not be in the business of data recovery. In fact they broke ours and made it $300 more expensive to recover. I will start off by saying that we had no idea where to go when our hard drive failed. I was desperate, my journal, photos were all on there. So we thought we would try a local place rather than the big box store.... Big mistake. 1st drossaction totally acted like they could get the info. Then they couldnt so they tried to push us to send it out of state. (for an insane amount of money) Of course I didnt want all my info being mailed all over so we waited.. We found a company in the state of Utah (Logan, UT) That was fantastic, recovered our info, and was honest about it. Crossaction should not be in the business of data recovery. We felt like they were dishonest about whether they could do it or not. They were simply trying to get our intital fee. Save yourself time and Money and go to Logan..... Look at their website, and see their clientele/reference list, that sold us. They know what they are doing unlike these guys!

Ev
Review №36

Always has what I need

am
Review №37

Very nice. Great customer service. Very honest.

ky
Review №38

Was disappointed in the work done. We will be taking our computers elsewhere next time.

Ke
Review №39

When my motherboard died they helped make the best of a bad situation for me. They knew what they were talking about, and helped me get a new computer.

An
Review №40

Best computer service everywhere of all time

D
Review №41

I needed an item that computer stores usually dont sell and the employees still helped me get it. Much appreciated.

er
Review №42

I went everywere to find parts to build a computer. They had everything I needed at a reasonable price.

Ma
Review №43

Quality repairs, know their stuff.

Le
Review №44

Fixed all my mistakes made trying to upgrade for a simple cost.

Di
Review №45

They are the best!!

Information
17 Photos
45 Comments
4.6 Rating
  • Address:3810 Riverdale Rd, Ogden, UT 84405, United States
  • Site:https://crossaction.net/
  • Phone:+1 801-528-3099
Categories
  • Computer support and services
  • Computer club
  • Computer repair service
  • Computer security service
  • Computer service
  • Computer store
  • Technical service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:10AM–1PM
  • Friday:Closed
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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