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GEAR:30
1931 South Washington Blvd, Ogden, UT 84401, United States
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GEAR:30
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Za
Review №1

Nice facility with lots of space. The beautiful girl with dreads was super friendly and helpful. She was also knowledgeable with the questions I asked. Good variety store. A little pricey but great quality. Ill be back when I need more outdoor equipment.

B
Review №2

Like another poster my initial email was not answered and I had to call the store to get noticed. I was informed that the boots I purchased online could only be returned for store credit even though they were not discounted anywhere near 50% as stated in their return policy. After a dozen emails I finally understand that their return policy is, Returns on clearance items over 50% off and all closeouts can only be returned for store credit. The stated policy however says closeouts and clearance items over 50% off can only be returned for store credit. I just want my $600 back for boots that dont fit and a poorly worded policy.

Br
Review №3

A fun store for your outdoor needs. They have a good clearance section. The prices are fair for the great quality clotting and shoes they sale. If you are looking for cheap stuff thats falls apart you are at the wrong store.

Gl
Review №4

Super informative shoe help! Appreciated the expertise and setting me on the right track.

Ca
Review №5

Dallin was a great sales representative, took time to give me a detailed explanation of his choices for backpacking gear. He was very informative and enthusiastic in explaining what he liked about the gear he was recommending. I appreciated his honest input and suggestions.

Pa
Review №6

I am updating my original review. Be aware when you buy a clearance item that you will not be able to return it, no matter what. Even if it is defective. It took me 6 emails to finally get a response (you cant return anything without permision from one guy who does not return emails). I did return the jacket with a faulty zipper and the sleeves way too long, and was told that there is nothing wrong with it, I was being ridiculous, and other insulting comments. SHOP ELSEWHERE. REI will accept any return for up to one year, and would never insult anyone.

Ru
Review №7

Every time I go into the GEAR:30 store, I am greeted by kind, considerate and knowledgeable employees. I never feel pressured to buy anything. They carry top-notch clothing and equipment and their prices are fair.

B
Review №8

Awesome store for all of your adventures. They have tons of outdoor gear.

La
Review №9

Theres an upcharge to their offerings compared to Amazon and I was a little disappointed by how little they had. On the flip side, it was nice to get to touch the gear that Ive been looking at online.

Br
Review №10

Didnt have what I was looking for but they were very nice and tried their best. Had a lot of great stuff for the right clientele.

Je
Review №11

I drove 2 hours to buy hiking shoes from somewhere with staff who have actual hiking and climbing experience. Dallin helped me find just the right approach-style shoe for my hard-to-fit feet for the exact conditions I was preparing for. I left with the gear I needed and tons of information about shoes for hiking and climbing. Exactly what I wanted.HIGHLY RECOMMEND

Pe
Review №12

What an awesome store! Local gear shop with super knowledgeable staff. We asked some of the guys all kinds of questions about our travels, no related to gear, very very helpful answer. Totally recommend #ShopLocal

au
Review №13

I have nothing but kudos to say about Gear30!I purchased a pair of shoes from them last year. When the shoes arrived, one of them didn’t have an insole. They looked through their warehouse for the insole. When it wasn’t found in the warehouse, they contacted the shoe manufacturer. I had a new insole within a couple of weeks of the receipt of the shoes.Gear30 treated me well and went the distance to make things right!!

An
Review №14

I called with a question about a jacket that was not available anywhere around my area for me to see. I was fortunate enough to land on Gear:30 in my web searches, and even more fortunate to find Cody. He spent at least 30 minutes with me, discussing the particular jacket, and others. I made the purchase site unseen based on his assistance, and I am extremely satisfied, both with the jacket, and more so with Gear:30.

Ka
Review №15

Great quality gear. Friendly, knowledgeable customer service. I bought lightweight camp chairs and I LOVE them.

Me
Review №16

First time renting from Gear 30, we were happy to find this place with a local feel and personalized service. Our ski rentals were ready upon our arrival. We probably spent 35 minutes in total and we were 5 adults and 2 kids.Don’t remember the girls name that helped us, but she took the time to give us tips and notes about Powdwr Mountain, (since it was our first time skiing there) she showed us the map and was very friendly!The store is clean and well stocked.The return was super easy as well!

Ma
Review №17

I loved the handwritten notes and sweet gratitude! My Blundstone boots are rad and I’m looking forward to grabbing some more climbing gear - excitedly awaiting another sweet note to go along with it haha. Thank you and happy to support! :)

To
Review №18

It so good to have a great gear store in Ogden. Especially love that you can check on stock and pick it up if they have it.

am
Review №19

Best selection of outdoor gear in Ogden, helpful and knowledgeable staff. They give back and support the greater Ogden community and nonprofits, so give them your business.

Cr
Review №20

Excellent products and awesome customer service. The owner called me after my order to make sure we were on the same page and my order was correct.

Co
Review №21

AMAZING staff. So eager to help when taking up a new hobby to continuing an old one. If they dont have what you are looking for (which is unlikely) they know where you can go.

po
Review №22

GEAR 30 clearly has great products but the AMAZING service is what differentiates the experience. CODY not only sold me snowboard boots, he made sure I understood them from head to toe and helped me understand how to reset my bindings to work with me new boots. Abbey & Dallin went way out of they way also. Phenomenal experience.

Ph
Review №23

Great price, fast delivery, and the customer service was very friendly. I had an awesome purchasing experience.

Sp
Review №24

I bought a pair of Boa snowboarding boots from here that quit working on me after a couple uses (probably just a rare lemon from the boot manufacturer). While the store didn’t allow me to return the boots outright since I had used them, the owner went out of his way to get a credit from the manufacturer so I could get my money back on a product I wasn’t happy with. He and the other staff I encountered at Gear:30 were nice and helpful throughout the whole process even though I was initially frustrated. Thank you for the effort to provide good customer service.

Ja
Review №25

Bought a pair of shoes here. They had what I wanted in stock. Ordered them online and picked them up in the store. Everyone that I talked to was friendly and also helpful. Great local gear store.

Da
Review №26

Love shopping here Dallin has helped me on many occasions and is very helpful every time! Great prices and great gear would highly recommend to any outdoor enthusiast or anyone wanting to become an outdoor enthusiast

Au
Review №27

This is such an awesome shop! 10/10 would recommend. The staff are so knowledgeable and willing to help. They really want you to get the best gear for you and their knowledge and experience is next to none. Chase, Caity, and Jack were particularly helpful in helping me find a ski boot that would work the best for me. Chase spent over an hour helping me through the boot fitting process. I also watched as staff helped other customers and were incredibly kind, patient, and friendly. This shop exemplifies the value added by shopping local. Would recommend to anyone.

Ch
Review №28

The customer service cant be beat! They are seriously the best! Orders arrive quick.

Bi
Review №29

The staff at Gear 30 were immensly helpful in turning a rough day into an amazing day of skiing. We rented skis from here and were unable to arrange for an Uber up the mountain to the lifts. After trying multiple avenues to obtain transportation to no avail, one of Gear 30s staff, Peter offered to clock out and drive us up the mountain. Management allowed for Peter to take us up and we had the most amazing day of skiing. This is just one way in which the staff at Gear 30 is committed to customer satisfaction. Thank you so much Gear 30.

De
Review №30

These guys are awesome. They take the time to really educate you.

Ja
Review №31

I LOVE this place. Best place to get quality gear and good advice.

Ja
Review №32

The staff are friendly and helpful and the store carries many great outdoor gear and clothing brands. They frequently have sales and I’ve gotten some top brand stuff for pretty cheap here.

Jo
Review №33

They were wonderful helping me find a new backpacking bag. Very patient and thorough. They made sure it was not only fitted to me but that every aspect of the bag was comfortable. A great experience!

Ji
Review №34

Highly recommend! Sarah helped me find the right hiking boots and was very knowledgeable. Overall great experience!

Jo
Review №35

I stumbled across GEAR:30 online looking for a very specific item. They had it in the color and size I wanted, at an amazing price to boot. Awesome, right? Here’s where it gets even better. The item arrived in lightning speed and - ready for this? - included a personalized hand written note thanking me for my business. Not some canned message, thought actually went into what was written. It’s the little things that impress me and stand out. I’m impressed. The unexpected, kind note also made my day - bonus! Thanks, Cody. I encourage anyone reading this review to support this small business that cares about their customers.

Le
Review №36

Staff was super friendly and helpful with the equipment and questions that I had. Looking forward to going back and checking out their new tents when they come in.

se
Review №37

A fair selection of great and difficult to find items. Staff is fantastic and pleasant. They have mostly high end products but they frequently have great sales and discounts. They also have a rewards program that can save you more.

Jo
Review №38

Great price on skiing helmet rentals and friendly staff.

Yi
Review №39

Order my tent (Nemo Hornet 2P) from them. They had the best price and super fast shipping! The handwritten note from Abbey was a really nice touch in today’s impersonal world. I have already ordered a couple of more items from them!

Cr
Review №40

Customer service was excellent!!!Fairly overpriced though

St
Review №41

Absolutely the best online shopping experience I’ve ever had. Personalized, efficient and fast! Same day shipping with a handwritten note to boot.

To
Review №42

Great, knowledgeable employees who also use all the gear and know whats best. Store carries only to quality gear.

Sa
Review №43

Awesome store to shop at! Bought hiking boots for almost $50 less than what LL Bean and other major retailers were charging. Shipping was super quick and even came with a hand-written note from one of the employees, Sara. One of a few businesses that treat their customers well. Will definitely shop here again!

Da
Review №44

Fantastic service from GEAR:30. Received our order, and arrived with us in California 2 days later. Thank you!

Ni
Review №45

Place was awesome. Great place to shop for outdoor gear. Everything from backpacking equipment, hiking, running, and biking. Something Ogden has been missing for a long time. They had some top name brand outdoor gear and a large selection. Used to have to drive to Salt Lake City for a store like this. Definitely could replace REI for the Ogden area. If I still lived in that area I would be back to get my outdoor gear.

Gr
Review №46

Very friendly and enthusiastic staff! The gentleman we spoke to took time to answer our questions and share some of his experiences with us. Definitely the kind of business we want to support!

Jo
Review №47

Chill store with a good selection. Top notch gear. Very dog friendly. I wish the prices were a little more competitive, and I would probably ease off the online gas pedal.

Ha
Review №48

I visited today, shopping for ski goggles. The woman and man employees with whom I interacted could not have been nicer. They were patient, professional, friendly, and knowledgeable. No pressure at all to purchase anything. Beautiful, friendly dog enhanced my experience. I can not recommend this store more highly for snow skiing needs

Ma
Review №49

Excellent store, highly recommended. They have great prices, fast shipping, and are very friendly. I will buy from them again.Thank you!!!

Da
Review №50

I ordered online because my local store (sorry Neptune!) had sold out of my favorite Sportiva running shoes. They got here in like, three days AND I received a delightful handwritten note.

sc
Review №51

Awesome gear and great service!!

Ju
Review №52

Ordered some Rab pants form Gear 30. They sent them same morning. I received them 2 day shipping and the pants are perfect. They even wrote a little note thanking me for the purchase. Nice work Gear 30 and Aaron.

Je
Review №53

The best prices of season rentals and the nicest, most helpful staff! The only place we go!

Be
Review №54

I really like Gear 30! I went here looking for sunglasses and I wasnt disappointed by what they had available. An employee was very helpful but not pushy or annoying. They have a great selection of outdoor products and clothing. They have a lot of different hats there too. Great store!

Ku
Review №55

Just rented some skis. Arrived 6:00 on Thursday. No wait. In and out in 20 minutes. Nice staff. I thought rental price was reasonable. $20 for standard package. $40 for demo.

To
Review №56

I have decided to edit a long winded and scathing review that I left a few days ago at the result of an encounter I had at this store, which left me disheartened. For the most part the staff at this location are attentive and friendly. The store does have very expensive and high end items. If there is something I know I need in this realm, I try to purchase it here because I know it supports a local business. However, I had an experience with an employee that left me bummed out. I recently read an article about how some shops like this are edging out people who are trying to get into new sports by having an elitist attitude, and failing to be ambassadors to these sports.I caught a whiff of that attitude from an employee here. I dont believe it is a common occurrence, and it may have been a result of negligence or a response to hearing me say something that has been heard a hundred times. ( I made a comment about the price of some items I was looking at, very expensive but also high end items). I have worked retail before, and I know that it can be frustrating having people ask the same stupid question, or making the same ridiculous comment that everyone else says. But I also believe that it is important to give friendly responses to things that customers say. Which i dont believe was the case in this matter.It is obvious that the employees who were working when I came in were very knowledgeable. The only recommendation that I would relay is for them to be ambassadors to the sports they represent, and remember that a customer may know nothing about the purpose and functionality of the gear.

Ga
Review №57

Ive been in Gear 30 several times and have always received good customer service, but last Thursday I went in looking for a specific item and received extraordinary customer service. They didnt carry what I needed and Olivia and Chase went out of their way to find a store who did carry it. When they couldnt do that either, Olivia found an alternative way to solve my problem. I was so impressed with their out-of-the-box thinking and I just thought management should know. (Thanks so much! Youve earned a loyal customer!!!)

Mi
Review №58

Unbelievable customer service!!! And excellent product selection. Ive researched expedition tents for weeks and Gear:30 is the only Hilleberg supplier in Utah that had the tent I was looking for. I was in Salt Lake, theyre in Ogden. I had a flight to catch and my time window for picking up the tent was short so they let me purchase the tent and a sleeping pad over the phone and Sarah drove it up meeting me to deliver the tent. She even double checked everything in the package to there was no risk of missing pieces for my trip. WAY above and beyond. Ive never heard of that kind of customer service. They were honest, helpful, and more accommodating than I ever imagined. I cant recommend them highly enough.

Ja
Review №59

Stellar service by a knowledgeable staff! They had exactly what I was looking for and the jacket we bought was the most comfortable lush fabric. Only the best at Gear30!

Ti
Review №60

Love this store. Great deals, great people, great advice. If you don’t follow them on instagram you are missing out. Their gear reviews and help have made my trips in the outdoors so much better

Br
Review №61

Great location

Ch
Review №62

Nice Touch!Had a problem with my order going through and had a few follow ups to make sure i was getting exactly what i wanted. Great customer service and hand written note. Great deal on some Danners! Will definitely shop here again and stop in if im ever in Utah.

th
Review №63

They have a top notch selection of many types of high end gear for the outdoors as well as a wide selection of useful everyday items.What really sets Gear:30 above the rest is the wonderful knowledgeable shop employees.I have faithfully shopped there for years because of the excellent training they receive and the comfortable at home feeling there. highly recommend Gear:30

As
Review №64

Top notch costumer service, selection, and price. I have not been in person to the store but the on-line experiecne was superlative.

Ke
Review №65

Want to get into back packing so I stopped by gear 30. I explained Im a novice and just getting into it and they did an excellent job hooking me up. They didnt try to up sell me and actually showed me a less expensive tent that is more in accordance with my skill level and budget. Very knowledgeable about the equipment and are full of recommendations based on personal experience. Ill definitely get the rest of my gear here.

Wa
Review №66

This is a well-stocked store with a high selection of quality goods. It is a great local store, and perfect for quality backpacking gear. Dont look for bargains here.My issue is the staff. They are friendly, but sometimes too friendly. More than once I have felt like a pork roast in a piranha pit! They want to engage you in conversation, even after politely trying to bow out. I understand local stores need to make a profit. But the hard sell tactics have caused me to walk out empty- handed twice now.But if you dont mind tenacity, and need quality advice and gear, this is a great place to go.

Ma
Review №67

Great friendly staff, nice store.Appears to have a good gear selection for camping and climbing other than skiing gear but I wasnt looking at the entire store.January 2019 ski and boot selection was so so. Only a few brands. November 2019 I checked back for new ski boots and asked about current 2020 models. They showed me what they had, mostly Scarpa, I believe. Of the boots they had they had very few sizes.The only Scarpa boot they had in my size was an older model. I asked about the year and specs of the older model but they didnt have info on it.I asked if they would be getting new boots for 2020 and was told they were not sure if or when and just wanted to sell me the old model boot at a discount. Sorry, I wanted new 2020 boots.

Li
Review №68

I always receive great customer service here. This is one of the few places in Ogden that sells Keens. Its rarely crowded and always well staffed so you can really take your time trying stuff on. Im sure the $17 socks are a required up sell but I love those wool socks.

Al
Review №69

I walked in for the very first time and was greeted by Dallin and Hunter, super chill guys. They took the time to explain the layout of the shop and how it all goes down. Dallin gave me the run down in regards to fly fishing and I was able to really get a feel for what the shop does. Incredible shop, top quality product and even better employees.

Tr
Review №70

Really great staff. Every time I go in the have been super helpful and knowledgeable about gear, honest about their products, and passionate about the outdoors and the gear to support fun adventures outside.

Ma
Review №71

Love this store and the staff. My husband and I were temporarily relocated to Ogden, UT and rented an apartment close to the store, so we ended up frequenting the place often. The selection of goods is high quality and they had new items come in fairly often. We rented skis and boots from them, which you can’t beat the price on for their rentals, and ended up buying quality ski boots there because of their selection and knowledge. Everyone working there is friendly and super helpful. We (I) were there so often that they got to know us by name and were always seemingly glad to see us. You won’t be disappointed by going.

B.
Review №72

Glad these guys carry such high quality gear. REI closed out a Topo brand shoe that I couldnt find anywhere else, but GEAR:30 had em. Nice personalized note with my order was a nice touch too.

Da
Review №73

I had been shopping for some winter shoes and was having a hard time finding my size as I have a wide foot. The sales girl knew exactly what would fit me and matched me up with a great waterproof boot at the upper end of my price range. That was ok with me because the shoe fit like a glove just perfect. No wasted time and great customer service. Nice people.

Ye
Review №74

Love their store! Rustic outdoors feel as I walk in to the store. I asked if I could take pic of some snow shoes and backpacks...... they said YES! It made my day! Friendly staff and knowledgeable!#YellowBlindLife

Ca
Review №75

Great Store, quick status updates on online orders, great prices, and hand written notes. Top notch company.

Ev
Review №76

Nice place, and nice products. Everything is really expensive. If you are a poor dont waste your time unless you like wasting your time.

Me
Review №77

2nd time ever being in the store. Had so many questions and Carmen was able to help us out more than we even knew we needed! Got almost all of our remaining supplies at Gear 30 and still made it out with money to spare. The rewards program is worth it top, if youre not a part of it, youre missing out.

Pa
Review №78

This is our first season in Utah and skiing. The outfitted our family with great gear at a great price! We will definitely be coming back!

ji
Review №79

Great variety of top brands with staff who know about it. Great service. Friendly atmosphere.

Fr
Review №80

I am giving 3 stars here because I am mostly disappointed in their return policy. I first would like to mention that the selection is good, prices might be a little high but considering the brands it is somewhat understandable. I do not live in Ogden and after I bought a pair of shorts and tried to return them a less than 2 months later when I had made it back to town for the 1st time since I had purchases garment and wanted to return them in order to purchase something else I shopped for a while and was eventually told that because the 21 day return window had passed by they would not take them. People there are knowledgeable and helpful but policy needs to be revised if they are to compete with their competitors. Thank you

Au
Review №81

They were immediately helpful and very knowledgeable about the ski bindings we were looking for!

Mo
Review №82

Sarah and Carmen were SOOO helpful and assisted me with picking out my perfect pack for a great price! This store is awesome and we will definitely be coming back!

Ma
Review №83

Awesome place! They have everything you need if you are a person who loves the outdoors! It is a little pricey though that is the only downside.

Er
Review №84

Great customer service and product selection. The staff is very knowledgeable

Mi
Review №85

Very helpful staff in helping us get gear for our running in the Bryce 100Update. We need to talk about that $200 Northface GorTex jacket I bought. It saw its first rain storm today and it immediately started leaking through. I would expect more from a $200 jacket.

Jo
Review №86

Premier outdoor equipment. Unique selection of top brands. Super helpful associates.

Ju
Review №87

Glad to find a high end gear store locally in Ogden. Experience was top notch.

Cr
Review №88

Awesome customer service! Very knowledgeable staff.

Ma
Review №89

Great and prompt service. Super helpful staff and patient with my questions

Ma
Review №90

Its close to our magnificent mountains, Ogden river, with excellent craftsmanship of many choices of sporting euipment, such as snowshoeing etc. For many different fun indoor and of course outdoor activities.

Ab
Review №91

Dallin was awesome! He had a lot of knowledge and was incredibly helpful!!

Je
Review №92

Really liked this store. Good selection of specific types of gear. Excellent selection of Osprey packs. Friendly and courteous staff.

na
Review №93

Had an awesome experience when to buy some running socks for the ogden marathon, staff was really helpful.

Sh
Review №94

High end, name brands. Reasonable prices on gear, or name brand stuff, if thats what you need. Great selection of sleeping mats and portable tents.

Su
Review №95

Great outdoor gear, clothes, and selection. The sales people are friendly and helpful. Local store that is good to have here.

R
Review №96

Great store, lots of nice things but way over-priced.

Br
Review №97

Great gear, exactly what I needed, knowledgeable staff!

Gr
Review №98

Awesome backpacks. Thanks for helping me out Sara. You got the one I wanted.

Li
Review №99

Service is awesome. Sara is extremely knowledgeable. Products are superior quality.

Ne
Review №100

Not a great many choices. Its one of those places that tries to make up for the lack of choices with location and cutesy design. For better more serious choices proceed south to recreation outlet.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1931 South Washington Blvd, Ogden, UT 84401, United States
  • Site:https://gearthirty.com/
  • Phone:+1 801-732-5870
Categories
  • Camping store
  • Outdoor sports store
  • Ski rental service
  • Ski shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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