Great staff. Easy to talk too. And fast repair work.My son says his electric bike works better than it did before and all the did was fix a back flat tire!!!Thanks guys, awesome job. Well done.
Unparalleled service, product(s), and knowledge. Best bike shop in Northern Utah by far. During these uncertain times with the recent high demand of cycling product comes low stock, availability, and ETAs, etc. This however doesnt reflect The Bike Shoppes 45 years of conducting business, its just an unfortunate time with oversea hiatus of production (no matter the shop, availability is scarce), with the addition of individuals discovering a hobby that is fun and/or rewarding simultaneously. Shop with confidence and reassurance; The Bike Shoppe undoubtedly provides that. I havent had an experience at The Bike Shoppe in the last two years where I was paying more because inventory was low. Established in 1976, and nevertheless in business today, is a testament in itself. Cycling done right.
The Bike Shoppe has a great supply of everything from accessories to fuel for bike adventures. Their customer service is always great when I stop in.I also recently got a bike fit and Steph and Matt were both fantastic to work with. I am really grateful for the time and attention they gave. My position now feels so much better! I appreciate all that you guys do and will continue to rely on The Bike Shoppe for all my bike needs!!
I had been looking at e-bikes and had questions. We went to the big sporting goods outlets several times and nobody was able to give any information. We went to several specialty bike shops and they sold one brand or level of bike and advised that we go elsewhere. Shields finally answered our questions but couldnt get the bikes. The Bike Shoppe had two of the bikes in shop. They did the assembly a complete refurbishment of my spouses bike. All with great service and kindness and amazing prices.
Look no further for your bike needs! After doing some online research, we still had questions and decided to visit The Bike Shoppe. The customer service could not be better! Nate answered all of our questions and helped us select the perfect bikes and accessories for our needs. He made amazing recommendations for what we would need, without being pushy at all. We were so lucky to find bikes in stock, with a knowledgeable and helpful staff. Im so glad we came! Thank you Nate, and the rest of the staff at The Bike Shoppe. You were wonderful.
What a great experience. In town for Xterra USA Champs and needed a new set of race wheels. Nate was very helpful and the service I received was prompt and exceptional. I would highly recommend this shop to anyone looking for next level service!
I was looking to get a mountain bike so I went into the Bike Shoppe where I purchased a bike years ago. I was met by Nate who was an old neighbor, and a good guy. I told him that we now have a home near the Weber river trailhead. He asked if I’d ever rode an E Bike. I had not, but he had one for me to try. I rode it around our old neighborhood and when I returned I told him I had to have one! Luckily for me they had a real nice one. Much more than I was prepared to spend, but after talking with my wife I bought it. Fast forward a couple weeks and my wife decided she also wanted one. Lucky for us they had the perfect bike for her. Nate and his incredible staff prepped her bike and we rode 29 miles that week along the Weber river trailer. Absolutely no regrets. I would recommend The Bike Shoppe to everyone I know. Thanks again Nate.
Whether its been a bike purchased there or elsewhere, service has always been great. And if they dont have something I need, they can get it for me. The bike fit included with the purchase of a bike is a really nice bonus. Was really happy to rep your jersey at the 2021 Cache Valley Medio Fondo along with my new Domane!
This is the place to go for your bike needs hands down! The staff is awesome, knowledgeable, and there to help you figure out what you need with keeping price in mind as well. Zach set up my new Trek Fuel EX 9.7 and took the time to do it right. He set it up specifically to my size/weight and also ensured it felt right before I left the store. He also helped me choose a few needed accessories and had the experience and first hand knowledge of the products helping me make the best choices.The main guy in charge that day (not sure if he was the owner or not) was working along with the staff by cleaning, helping customers and ensuring the staff were doing what needed to be done. Hard to find bosses with that good hands on approach.After buying the new bike and accessories I have nothing but awesome things to say about this place.Keep up the great work “The Bike Shoppe” team! I look forward to next time and because of my experience I will recommend you guys to everyone I know. Thanks again Zach for taking the time and answering all my questions. The bike is a dream to ride!!!
I worked for the founder of this business in 1983 while I was in College. He has since passed it on to his son. Over the years I have continued to do business there as a customer even while I have lived out of the state of Utah. Their operational philosophy and level of service hasnt changed.This is a robust comprehensive bicycle store that can really do it all. They service and sell. They can service your bike even if you didnt buy it there. I highly recommend this business.
Great staff! Went in looking for shoes and a helmet for the wife. A very nice young man helped us with everything we needed. Great prices!
We love The Bike Shoppe. They are very knowledgeable and always willing to help out and answer questions. We have been going there for years and have never had an unpleasant experience. Thanks Bike Shoppe!
Push and shove to get helped. People come in after and get helped before me. Waited a long time to get help. Work was ok. Have had to take both bikes back for tire work. They did honor the gaurantee on the tires and worked on one tire to get it to hold air better.
A very well run business. There is a really good energy about this place! I stopped in today and picked up my Kuat NV 2.0. Every other bike store in Utah was sold out but The Bike Shoppe had enough on hand that I was able to get one. The owner helped me himself. He was very knowledgeable and personable. I liked that they didnt rush me out of their store, instead they took the time to answer any questions that I had. I will be back in the future.
The Bike Shoppe as a whole has been great! Ive interacted with the owner and many of the employees with my purchases and repairs, all have been very helpful and knowledgeable! Service is over the top, I highly recommend them!
Matt, Mike and the rest of the employees are amazing! They are always kind and happy to help you. I took my bike in to get tuned and they finished it the same day! They treat everyone like family.
I first met Matt when he was unloading their bike van and putting things away at the shop, which was actually closed at the time. He was kind enough to take some time and answer some questions for my friend and I. Then, when I was able to get lucky enough to find a bike, I called the Bike Shoppe up and scheduled a fitting. I got to speak to Matt again and he was awesome and scheduled me in a really reasonable time and was very polite and kind. When I went in for my fitting, Matt helped explain everything and took some extra time to help me understand the newer features of my bike. I also had the pleasure of dealing with some of the other guys at the Bike Shoppe and found each one of them to be fantastic!!! I plan on going to the Bike Shoppe for all of my needs! They have been just awesome! So much so, I went in a couple of days later and got a jersey and a pair of bib shorts with the Bike Shoppe logo to rep them as best I can. I hope I do em proud because theyre a great group of guys and in this time when small businesses need all the help they can get, I want to do my part to make sure they can stay in business!!
Oliver has helped me tremendously with a bike I was planning of purchasing. he actually put in the effort of researching a specific bike I had in mind while Im just jumping into the field of mountain biking. I definitely recommend this place for biking!!!!
Thanks for treating me with respect even though I dont fit the stereo typical cycler mold. Always attentive and seemed like you valued my business which is what I expect but dont always get from other bike shops.
I’ve been coming to The Bike Shoppe for about 8 years now and they are by far the best in the business. The team has very fast turn around times and will get your bike in and out faster than most competitors. They are very professional and will go out of their way when solving any problems that may arise while working on your bike. The staff is very welcoming and is quick to help you even when they get really busy. I love The Bike Shoppe and plan to keep shopping and bringing my bikes here as long as I ride.
I had an emergency bike repair for someone else who had crashed his bike and damaged it quite extensively. He needed the bike for his work, so timing was important. Although the Bike Shoppe had a loaded service backlog they were still able to get the repair done in less time than expected. They were professional, friendly, and sympathetic to the situation. Great experience!
The Bike Shoppe is an excellent place to take your bike to get problems resolved. Anytime I visit The Bike Shoppe, I always have great service and I feel I am cared for and supported for the needs of my bike. Nate has been great and always goes above and beyond to get the best quality product at a great price!
Customer service is fantastic here. Nate, particularly, was super helpful in getting me set up with my new bike. He was very knowledgeable and helping me figure out which bike would work better for me. The shop itself has a great inventory of I end equipment and bikes. It’s a great shop
I had been searching a long time in vain for a particular bike that was in high demand and sold out everywhere. The Bike Shoppe happened to have this bike in stock with the exact specs that I was looking for and even though their policy was for store pick up only, they went out of their way to ship it out to me on the other side of the country. Their wonderful staff saw to all the details and packed the bike up beautifully. Im grateful to the wonderful people at The Bike Shoppe for all they did and would be happy to recommend them.
The Bike Shoppe took me and my kids bikes in for repair and tune ups when all the other bike shops I called would not. They have a knowledgeable and friendly staff and did a great job on our bikes. Not only that but they were done a lot quicker then expected. I definitely recommend these guys for all of your bike repairs and services. Thanks a million guys!!!
Shop mechanics are always good to get my bikes serviced as quickly as possible, either before or within the dates they promise me. Always open to sharing their trailside mechanic tricks to get me out of a pinch when needed. They have worked on our Scott, Trek, and BMC full suspension/hardtail bikes. Ethan is a great mechanic I have worked with many times at The Bike Shoppe if you are looking for a suggestion.
I have been going to the Bike Shoppe for close to 30 years. I have ventured off a few times in pursuit of a great sale or promise of better service, but I have always come back. Mat, the owner and Nate, who is over service staff can’t be beat. They are very knowledgeable about bikes, but they do what most others do no do, they take time to get know the rider to match them with a bike and/or components, which is amazing. heI haven’t been lured away in years and won’t be again! Prices are great, but the customer service can’t be beat, trust me.
Cannot speak highly enough about this company. Brought my bike in for a flat repair. I had an issue with the repair and wrote some feedback to the company. Manager Nate contacted me almost immediately to make it right. He ended up sending a tech, Brycen, out to my house to fix. He showed up on time, fixed my issue within minutes. Really appreciate the dedication. I will definitely be going back.
The Staff was really great, very helpful in every way. And I got a fabulous bike!
Great shop with great service. Even better, they have maintained a stock through COVID-19.
Getting into MTB was something Ive been wanting to do for a while, and working with Nate made the process of getting a bike as smooth as one could as for. With a basic understanding of the sport and the riding in the area, he helped me reason out why the bike I was looking at would be suitable for what I wanted out of it.He also helped me build a kit of essentials (trail repair items, gloves, etc.), without feeling like anything extra was really being pushed at me. The sales team does not work off of commission, and you could really get a sense of that when working with them.
Maxxis bike tire delivered quick and as describe! Thank you!
I was searching for orange Deity Bladerunner pedals for a bit. They’re sold out everywhere. One day while doing my Google searching for items I’m looking for The Bike Shoppe showed up in my results as having them in stock. Snatched them up almost instantly. Shipping was fast as well.
These guys are awesome! Knowledgeable and quick to fix up your bike and even educate you a little.
Nate at The Bike Shoppe made recommendations to improve my road bike so I could climb bigger hills. I had a great bike already, but now I can enjoy it so much more.
I went to The Bike Shoppe for a new saddle and they had just what I was looking for. They also suggested some other accessories to make my bike more comfortable. They provided outstanding customer service!
Paul was welcoming upon my entering the store and was helpful in addressing my pedal issue. He didnt make me feel like an idiot for my attempt to fix it myself, which I really appreciated. I was able to leave and received a call when the repair was complete. I will definitely come back and refer The Bike Shop to others.
Great place Matt took time to help me get everything I needed and suggested what was best to purchase. I haven’t had a bike in 10+ years so it was nice to have someone friendly and knowledgeable to help me get set up.
These guys are the best! They are knowledgeable and do everything they can to help you get what you are searching for! The come highly recommended by me and I will continue to use them for my Mountain Bike needs! Thanks again for a great buying experience!
This is a Professional shop! I highly recommend them for your Bike Service! Matt, Nate, Seth, Steph, Andrew have answered all my questions and Mountain bike needs! Call them! They have a Awesome Spin Lab with great Staff! Really cant say how much I like this shop! They take the time to find out what is your need, and then really give you some really good options. The Trek Company has some of the best bikes out there. I ride a Trek Farley in the winter, and its a blast!! Skip the long lines at the ski hill, and try a FAT BIKE!
Super friendly knowledgeable staff Nate and crew will get you exactly what you want and wont sell you something you cant use. I have purchased 5 bikes from them and have had an excellent experience every time. So much so that even though I dont live in the area anymore I traveled 4.5 hours from Nevada to buy another bike from them. I will continue to shop at The Bike Shoppe regardless of where I live.
Been looking for the Shimano PD- M520 and The Bike Shoppe came through with a good deal! Easy find. Easy buy. Very convenient.
Just purchased a new Trek 1120. The Bike Shoppe sales person I worked with was very knowledgeable, helpful, and willing to spend a good bit of time discussing the various bikes The Bike Shoppe sells. Answering my many questions helped me purchase the bike I was really looking for. Very pleased, great place to do business with.
Nice guys, helpful tips and lots of gear.
Oliver rocks! He took his time to explain to us our options for our specific needs.
Knowledgeable, friendly service. Had me out in a jiffy.
These guys are helpful and personable. Making a sale is secondary to helping you get what you really need. I appreciate that. I have bought 3 bikes here, and have had many bikes serviced here. They know their stuff!
I called The Bike Shoppe to confirm the Bontrager tires they had in stock were the new versions of the XR3 and XR4 Team Issue. They confirmed that they were and I ordered them online. They arrived incredibly fast and were exactly what I ordered. No sales tax or shipping costs and the tires were priced at MSRP so Bike Shoppe NOT gouging even though 29” tires, like seemingly everything else, are very hard to find right now. I prefer Bontrager Team Issue tires over Maxxis because for me they have been higher quality (zero tire wobble), last longer and most importantly have transition knobs for a more predictable and consistent traction. Also the Maxxis tires I was looking at were 1/3 more expensive before shipping and sales tax were added making the Bontrager a great value. The Bike Shoppe informed me they had a pretty good inventory of tires so I’d recommend acting now if you need 29” tires.
First year free tune up on our new bikes was quick and simple. I just dropped them off and picked up when ready. Thank you guys!
Mr. Child was AWESOME! Super helpful!
I always get great service at the bike shop
Nate F. helped me find the perfect EMTB for my skillset, desire, and budget and provided professional recommendations to help make necessary gear purchases. Happy with my experience!
Received amazing service, They were so kind and helpful! Nate was super helpful and honest, and by the way if any Elders or Sisters need to mail there bike I would 100% recommend the Bike Shoppe!
This is the best bike shop around! my dad and I have been going to these guys ever since I was a little kid, I got one of my first bikes from them. I moved to nsl so I dont live close to them anymore so I tried to take my bike to a different local bike shop and they didnt really fix what was wrong with it. So I had my dad take my bike to the bike shoppe for me and it is way worth it to go to these guys. The owner Matt personally fixed my bike for me (in the dark because they had no power and they where still there fixing peoples bikes) I highly recommend these guys to anybody regardless of how far the drive is because i know they will take great care of everyone!! Thank you guys again my bike rides better and smoother now then when I first got it!
Best service in town. They know their stuff.
Searched the planet for a part and they had the last one in stock.They went out of their way to get it to me Awesome service!simply the best!
I have a well established bike shop half a mile from my house but have grown tired of them not having any selection of the basic things I need. That is why I drive into Ogden to the Bike Shoppe. If I want a high end product, I will have several to choose from. If I need something for one of my kids thats good quality and reasonably priced, I can find it.
They are the best. Period! Friendly. Expert. Professional.
The Bike Shoppe has exceptional customer service! They helped me get into twice the bike I thought I would be able to and when it came in they custom fit it to me. Their attention to detail and making sure you are happy and set up with your purchase is top notch. This isnt the first bike Ive bought from them and it wont be the last. Check these guys out, they have what you need! First ride on the Salsa Redpoint was a blast! Cant wait to go again!
Shopped there for many years. Its my go-to for a reason. The staff is great and the shop is always clean as a whistle!
Great place with a friendly staff. I will be back!
The Bike Shoppe staff is amazing! They are truly experts and answered all of my questions with great suggestions. I never felt pressured into purchasing anything, and I felt educated on the things I did purchase. I was impressed on how clean and organized their store is. I will definitely go back for all of my biking needs.
The Bike Shoppe is one of the best local shops in Utah. Matt and Nate always go above and beyond.
Excellent service! Kind, knowledgeable and quick to finish work orders.
The bike shoppe made possible to have the bike i always wanted.Im so glad I found this wonderful shop.I definitely recommend the Bike shoppe to everyone 👌
The online shop had the specific part I was needing. I was having a bear of a time trying to find it.
Always willing to work on my older bikes, and they do great work for a good price.
Very friendly, professional and knowledgeable about their craft. They took the time to find the right products that will meet my needs. They were able to fit me into their busy schedule and have my bike done by the end of the day. I will always go back to them for my bike needs.
The service is amazing. The owner, Matt Howard, is one of the nicest guys youll ever meet. Its not at all uncommon for me to bring in my bike with something that Ive managed to ding up, and have Matt personally jump in and fix it himself. The continued service and support on bikes weve purchased from them is second to none.The way he trains his staff, with his own positive example, energy and encouragement, creates an environment that is a pleasure to shop in. Youd have to be crazy to buy a bike anywhere else.
One of the best bike shops in the area!
Great shop, great selection. Highly recommend this place!
Jake was very knowledgeable and friendly. He took the time to help with all my concerns.Thank you, Jake!
Sparse times trying to find an entry-level road bike in Northern Utah during the Pandemic. Finally, 1 showed up and I had a great experience. The kid who helped me knew way more than I did and helped me fit and kit my first bike in 8 years anticipating some of my novice needs. Attractive store where shoppers and employees seemed happy to be there.
Always very friendly, knowledgeable, and helpful.
Had my bike tuned. They were quick and made it look and feel like new! Thank you!
I was looking for a special edition Yeti Arc 35th and The Bike Shopee made my dreams come true. Everything went smooth and the bike is super awesome. Thank you Matt and the Team.
Great service. Fair prices. This is the only bike store I recommend in the Ogden area. They treat you like family.
I purchased the Feedback sport repair stand and are very impressed with its performance. I serviced two E Bikes weighing 52 lbs ea with ease. No problems at all . Great to work on a bike standing up for a change. Would highly recommend this stand
They are so kind and caring at this shop. The owner Matt really cares about everyone.
This place is FANTASTIC!I’ve gotten 3 bikes from here in the last 10 years. One for me, one for my wife and now one for my kid. And each time I’ve been given all the attention and information I needed to make an informed decision. And each time I left feeling great about my purchase. My first bike I purchased 10 years ago still rides great. Solid service. Solid product. Solid business.Thanks Mike, for being so awesome and helpful!I’ll definitely be back.
So my wife wanted a mountain bike to ride with friends. Thats what started it all. After MANY conversations with Nate on the phone and answering literally a TON of questions, we bought 2 new bikes. One for the wife and one for me. Nate and Matt were SUPER professional and helpful. After a week of riding I decided I wanted to upgrade to something more aggressive. Again, not a problem. They credited me for the original bike purchased and set up my new bike. There have been literally HUNDREDS of questions, calls, and trips. Nate, Matt, and the entire crew have been WONDERFUL. Having run and managed several businesses I seriously dont know how you could possibly take better care of customers. You want a QUALITY bike with professional service? This is where you go. Thanks guys!!!! Youve been incredible!!!
The staff is very friendly, knowledgeable. I took my bike in to have it service for the mountain trails and they had it done in 24 hours!
I always have a great experience at The Bike Shoppe! Nate and the guys are always so helpful with all of our biking needs. Products are excellent. Cool shop, awesome staff!
Great bike shop woth friendly staff. Shop local and screw Amazon and big chain stores!
Went in to get a new rear de-railer, they told me it needed to be adjusted. Took 10 minutes and I rode out the door.
The Bike Shoppe is the pinnacle of quality work and perfect customer service. These guys really do care for you and what your goals are. Each of them have a passion for bikes and take pride in their work. This is the only option for me when it comes to anything ike related. If there was something higher than 5 stars The Bike Shoppe deserves it. I love everyone of these guys and my experience has always been amazing here.
Very impressed with the customer service of every employee. The owner is very personable and goes the extra mile to make sure your bike is in great shape. As long as I’m in the Ogden area I will be attending this shop
Went in to look at a new bike, unsure of what model to buy, and Nate was great to work with. He took the time to get to know exactly what I wanted out of a bike and offered input on all model options based on my riding goals and level. I ended up buying the Domane SL7 and Nate handled the fitting. It was quick, easy, and I am more than happy with the full experience.
They always make you feel like a priority, even if you don’t have an appointment. And their quality of work is as good as their customer service. Highly recommended.