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Jensen Auto Service
3192 Midland Dr, Ogden, UT 84401, United States
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Jensen Auto Service
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Cl
Review №1

Ive been doing business with these people for 40 years. Top notch skills. Clean organized facility. Great service. Always answer the phone. Excellent machine shop service as well. Dont know what could be done to improve upon their service.

Ni
Review №2

Great guys and great service! They helped get my grandpa’s 1950 Chevy up and running (had been stuffed away in a barn for years) and they were very courteous about keeping things affordable and kept me updated every step of the way. When there was an issue with a part that had been replaced they stood by their work and fixed the issue right away. Very impressed by their service. Thank you guys! I will definitely be recommending you to all of my family and friends!

Am
Review №3

Great, friendly customer service, as always! To ensure the issue I was having with my car had been fixed, the owner offered to drive around with me to make sure I couldn’t hear the sound I had been hearing anymore. Their entire staff is professional, and always fair with pricing. Would highly recommend!

bi
Review №4

I took a set of heads here on a recommendation from a friend of mine.Its not the closest machine shop to my house. Not by a long shot.But they got my heads done in just under 30 days, and there was problems with the parts that were sent to them not working with my heads.Overall I was impressed. My heads needed everything, and I knew it. I spent $1200 for hardened exhaust seats, valve guides, valves, springs, retainers, everything.I felt like I paid a fair price, and even though there was some issues with getting some of the parts, I felt like I got the heads back pretty quickly. Id have been waiting another month at the shop thats closest to me, so theres a lot less downtime.I would definitely go back there again.

Ka
Review №5

I just had to have air in 1 of my tires. Nice place. However they do not do tires. Will do your check engine lights though.

Sh
Review №6

I took my heads for my 6.4 there they said they were cracked beyond repair ( maybe what they will repair) long story short they have been repaired and are on my truck. Just saying always double check around they do quality work here wich is why they dont take risks. But that being said the shop I had fix my heads gave me a 1 year warranty with a 3 angle valve job all for 1100 for 2 heads jensensnwanted 2200 for 2 heads with a 3 angle

Ga
Review №7

I dont write many reviews but this shop was outstanding to work with. When our truck broke down on our Utah vacation they were willing to squeeze us into their busy schedule. Even when the truck ended up being a much bigger headache than anyone expected they still worked hard and finished the repairs in time for us to drive it home. The truck drove amazing all 12 hours of our drive home. We achieved between 3 to 4 mpg better than on our way to Utah! I have never worked with a more thorough shop. We worked with Don who wrote up a whopping 4 page description of all the diagnostic and repair work completed! I wish this shop was located where we live.

Ma
Review №8

Machine shop is top notch! Karl was great to work with. These guys are Solid!

Ca
Review №9

Just dropped my engine off. Friendly staff.

Br
Review №10

If you like walking into an auto shop, and being treated fair, this is absolutely the place to go. They will look through your vehicle, and show you with photographic proof, the problems with your vehicle. They are extremely easy to work with, and are some of the kindest people you will meet. I will take my vehicles here and spend a little more money, over a better “deal” any day. Taking your vehicle here is the absolute best thing that you could do, if you want/need to trust your vehicle.

Ki
Review №11

You will get detailed explanations and price breakdown. You get exceptional service. Its hard to find honest and capable mechanics, youll find both here... pretty nice folks to boot!

Do
Review №12

Where do you begin to talk about a saving grace? While driving to Ogden to visit with our son at Hill AFB, our diesel truck towing a 16,000 lb. fifth wheel trailer decided to act up, with what we thought were transmission issues. It happened to be Saturday afternoon of Labor Day weekend. We were able to limp in to our RV spot at Hill AFB Fam Camp and get set up. That evening I discovered that you could describe your problems on Yelp and that there were businesses who would contact you about the problem. I did this and Jensen Auto Service got back to me immediately, but said that they wouldnt be able to get to it for about a week and a half. I thanked them for their time via message and looked elsewhere. On Tuesday morning I got a call from them saying that if it wasnt a complete transmission replacement that they would be able to get to it that week. I limped the truck over to their shop and even though I didnt use the service, they offered to chauffer me around to get transportation while they worked on my truck. By midmorning on Wednesday, they had the problem diagnosed, and had a prospectus in my hands. I put them to work immediately and I picked up the truck on Friday afternoon. The cost was FAR less than I was expecting and they made sure to communicate all of the ins and outs of the replacement parts. They went so far as to make certain that I knew to contact them about warranty issues if I had to take it to a certified NAPA dealer with problems during the warranty period. They did a stem to stern inspection and brought up several issues that I would need to take care of when I got back home.What could have been absolutely disastrous turned out to be nothing more than a blip on the radar of life.This is a repair business that I wish I had in my area so that I could make them the permanent caretaker of my vehicles.If you need help, this is the place to go. If it was possible to give them six or seven stars, I would do it in a heartbeat.

Ca
Review №13

These guys do good work.

Br
Review №14

Just dropped 14 chevy 1500 they were polite and very informative.

Ja
Review №15

These guys are experts in their field! Cant say enough good things about them.

Je
Review №16

Thier machine shop understands what the term tolerances are I shipped them my brand new Eliminator engine block directly from the manufacture with instructions as to what dimensions I wanted the bore, deck height & main bore after picking it up & measuring everything myself to verify dimensions they were exactly what I requested.Ive only used a select few engine nachine shops in my 40 plus years building hi performance racing engines i needed to find a local shop to do machine work to build an engine for a good friend of mine in the area.Heres the finished results

Ma
Review №17

I found Jensen’s Auto on the web, when the Ford dealership said they were out 2 to 3 weeks just to see what was wrong with our Ford Focus SE.When I called, Carol said for us to take the vehicle in and wouldn’t charge us just to check the car out and listen for the noise. With out hesitation, he came out to look at the car and unfortunatley there was no noise.So we ended up leaving the Ford Focus and Jensen will do an extended diagnostic and let us know what needs to be done.My point is that Jensen, is busy like all other mechanics and they still took the time to look at my daughter’s car with detail and did it with GREAT CUSTOMER SERVICE. They deserve your business.

T'
Review №18

Great people over there work with them years and I still deal with them now

Da
Review №19

Best mechanic in Weber County.

ca
Review №20

3 weeks to redone couple head 350.00 + to much time to get your engine parts not happy

ma
Review №21

Great service and they treat you like your family I will definitely be going back to tuem

du
Review №22

I definitely got run around and there were a lot of issues but at the end of the day they did what they could to correct the issue.

Ga
Review №23

I had an issue with intermittent nonstarting and Jensens auto was able to fix it quickly and accurately. Other shops might have given up on diagnostics and went straight to replacing parts, but Jensens took the time to see what was wrong and fix it the first time. If you are having car troubles, take it to Jensens and they can help you get it sorted. It says a lot about a shop that has technicians stay with them for decades.

Ja
Review №24

Jensen Auto is Amazing!! If you are looking for some people that actually know what they are doing, you have found the right place. These guys always take such great care of us. We have a small fleet of trucks and they have always delivered top notch quality work. Thanks Guys for all that you do!!

Ro
Review №25

I would like to thank Paul & his crew for all of the work they did on my 09 Chevy Malibu LTZ, I was honestly going to give up on this car. But after talking to Paul about my situation we finally got the car to the shop and Paul and his crew with through the steps of finding out the issues and would call me every time they found something that needed to be replaced/repaired, they where very honest and patient through the whole process and did not charge me a arm & a leg. I will definitely be back in the future and will highly recommend Paul and his crew to everyone I know. Thanks again!

Je
Review №26

Don and Justin went out of there way to get me back on the road after a breakdown on a Texas to Washington road trip ..... Thanks guys!!

AJ
Review №27

Jensen Auto Service is the absolute best! I appreciate their exceptional, no-pressure service. Paul, Jolene, and the rest of Jensen Auto are great to work with. If youre looking for an honest shop, great customer service, and quality work, check these guys out.

Jo
Review №28

Jensen Auto Service has a good machine shone run by Carl. Very fair and competitive pricing. I will take my machine work to Jensen.

Ch
Review №29

I have used them in the past. They are a very thorough and professional shop. Whether you need your car repaired or machining work, you will not go wrong with these guys. They were very informative with me concerning the machining work that needed to be done and worked with me with making the best decision for me and my situation.

Ma
Review №30

Great service, very knowledgable.

TH
Review №31

These guys are great! They have always been very upfront and honest with me. They dont try to rip you off and tell you that your car needs things it really doesnt. They will take care of you and do it at a reasonable price.

Ta
Review №32

I highly recommend Jensen Auto Service! Paul and his team there are amazing and willing to help out in any way they can. I cant thank them enough for the all the hard work theyve done! LOVE THEM!

Lo
Review №33

Great reliable place for our vehicles. Staff are friendly and helpful. Wouldnt bring our vehicles anywhere else.

Na
Review №34

Told me the truth and went the extra mile to make sure I was safe! Thank you, Don for all your help with our unfortunate breakdown on our roadtrip!

Ka
Review №35

I finally had to say goodbye to my 2001 Lexus. Eighteen years of great service. Jensen Auto was extremely helpful in towing my car and diagnosing its demise. The cost was minimal and they assisted me in getting it to the salvage yard. I would recommend them for any services. Good customer service! Dr. Kari Petersen

Je
Review №36

Super bummed I heard some good things about them. Karl in the machine shop seemed like a really great guy when I first met him. Unfortunately they did an awful job on my bore and hone as I had to get it redone by another machine shop. Which sucks because I really wanted to like the place. They also gave me the run around because they said they would only put my engine back together if I bought all the parts through them.Yeah I paid a little more to go to a different shop but if you’ve worked on engines before... you know it’s well worth it to have the job done right not necessarily the cheapest. I’m just disappointed. I wish I could be refunded the bore and hone. They at least did a good job cleaning my block.

Da
Review №37

I started coming here before I became part of the family. They are not one of those shops that are trying to rip you off. They are honest and will only perform the work that you approve. I recommend Jensen Auto to anyone that asks for a reliable and honest place.

Ga
Review №38

All ways good service, and fair price

ke
Review №39

Expert work, on time and at a very reasonable price.

Me
Review №40

Awesome shop! Paul Jensen is very helpful!!

El
Review №41

LIFESAVERS. I was on a solo cross-country road trip when my car broke down and was towed to their shop. The car, alas, was most definitely dead. But the guys at Jensens were incredibly kind, shuttling me around town while I waited for a diagnosis. They were very patient while I waited to decide whether to junk the car. (I did.) I made it out of Ogden and back onto the road safe and happy, thanks to their great kindness. THE BEST!

Te
Review №42

Excellent mechanics with reliable work and reasonable prices! Ive had them do machine work on Subaru heads on three separate occasions. Everytime the parts come back clean and ready to install. The estimated price is what Ive paid everytime and completion time is astounding. I have no complaints about this top tier auto shop!

Qu
Review №43

Ive been going to these guys with all my automotive repairs for over a decade, and so far they have unfailingly displayed the two most important qualities one can hope for in a mechanic: honesty and capability. Im pretty car illiterate and theyve had several great opportunities to take advantage of my ignorance but have never done so, and not once have I had an issue with any of their repairs. ...Just wish this scale went higher so I could give more stars...

Ma
Review №44

Work was done in a timely manner. Were very professional and treated us with respect

An
Review №45

This was seriously the best interaction with any auto shop I have ever had in my life, hands down. Everyone I interacted with was friendly and helpful, and answered all of my questions to my satisfaction.The quote was spot on, and the service was great! They gave me a full rundown of everything wrong with my car, rated from most important to least, complete with pictures, and a breakdown of the cost for each thing they listed. The mechanic that took me for the test drive after the work was completed was so nice to me and showed me exactly what was fixed (bad sway bars causing a HORRIBLE noise in my front end). Seriously, this is the BEST place to go. Booked out a few days or so, but so worth it if its something that can wait a couple days. :D

Sp
Review №46

Top notch machine work. Best around hands down.

Br
Review №47

Man these folks are amazing. I was having some gnarly issues in my Hyundai Tucson, and they got me straight in about a day and a half. Jensen is really great, because when they do a vehicle diagnosis, they go over the whole thing. I was given about 3 paragraphs of issues rated from not a big deal, to being g a very big deal. I was highly recommended to Jensen and I was not disappointed at all. Theyll get you fixed up when you need it.

Lo
Review №48

Jensens auto service was a fantastic repair shop. I took my 2007 Subaru WRX in for a repair. I had fuel injectors connection problems and my injectors were leaking fuel with a vacuum leak. They fixed all of this and also verified that my timing was in the right place after my recent engine rebuild. My car is still misfiring a little bit but it does run way better than it did. I believe the misfiring is due to a tune issue and not mechanical. Thank you Jensens Auto! I will be coming back for future repairs and rebuilds from now on!

Br
Review №49

Only place I will take my cars. I highly recommend them. Their service is superb. They fix only what is wrong, not add on things to inf;ate your bill. You will find them honest and reliable.

Jo
Review №50

Jensen Auto was recommended to me by a trusted source and I was extremely pleased with all aspects of the service I received! I thought I would have to leave my truck for a couple of days to have the repairs done that I needed. I took the truck in wednesday morning, got a call that afternoon after the diagnosing was complete and was able to pick up my truck that evening with all the repairs finished! Paul was VERY professional and explained everything to me in a way I could understand and was comfortable with. I will be back again and again. Thanks so much!

Za
Review №51

I took my car in diagnose some problems and they actually took pictures of leaks and things that needed changed then gave me the quote for their cost for the repairs. Ive had multiple engines machined here and they were perfect! Great staff, and experience. I always take my car here for repairs. Very highly reccommend.

El
Review №52

I had a rotor break in half seeing how well they were reviewed I had the van towed to them to do the repair. They replaced both rotors and brakes. Then told me the system need bled for and additional 138 dollars, the kit costs 9 bucks to do it I told them no. when we went to do it we found we couldnt get a tire off because one of the lug nuts was jammed in the socket. when my husband tried to just reach it the bleeder pin it was cross threaded and stuck too. If you get them to do a good job your lucky

Na
Review №53

I have been going to Jensen auto since 2000, when I blew up my Camaro engine a few months after buying it. During the past 19 years they have built at least a dozen engines and driveshafts for me, and fixed multiple problems.The thing I really enjoy are the people there. Many of the Same guys work there today, that worked there 20 years ago. I have been able to build true friendships with them and get to know them all as time went on. They are incredibly talented and do amazing work. Paul runs a great company and it shows. Thanks again for all you’ve done for me and my friends over the years.

Br
Review №54

Always a great experience. They always take great care of us and in a timely manner. Thanks as always guys.

La
Review №55

These guys have treated me like family since the first time I went in. That was 3 plus years ago. I trust them completely and recommend them to everyone I know.

St
Review №56

Love the staff! So helpful amd always goes extra mile. Very professional!

Be
Review №57

My vehicle broke down while I was traveling to Utah, and Jensens was the closest spot to take it. The crew got my vehicle in and checked out and reported back to me with quotes very quickly. While My decision was to not fix the vehicle, Jensens did everything they could do get me back on the road. The owner even offered me a ride to a rental car place. this is a very friendly group who you can tell care about their customers. If I have any car trouble in the future in Utah, Jensens will be my stop.

Ki
Review №58

I am building a 496 for my 70 corvette and had jensens do the machine work on my block, I went down the street to chets first and decided to try jensens and ultimately they did the work. It was a really good experience as this is a special build for me, I bet I called poor carl 100 times through the process and he always answered my questions and would let me come see the progress. They found an issue with the cam tunnel and had to send it down to salt lake to be fixed and new bearings pressed in. I thought it was going to get really expensive after that but it was an extra $250. I wish I could post pictures so you could see what a great job they did. Sadly my 496 and all the parts are sitting on a shelf waiting to be installed but the block is ready thanks to jensens. I will definitely use them for any other machine work on my other projects and definitely recommend.

Br
Review №59

I am another auto shop owner, and have had Jensen Auto Service do the machine and rebuild work on many engine cylinder heads. They do very good quality work. I have many choices in where or who I choose to do this work for my shop, and I trust these guys to do quality work at fair prices. Thanks Jensen Auto for the quality service.

Ch
Review №60

Fast and honest mechanics, reasonably priced, and good communication with customers. Ill definitely be going back 👍

Cl
Review №61

Awesome place great and professional service, honest and very knowlegable. If you need machine work done a definant great place to go.

Sh
Review №62

Jensen Auto Service is by far the most honest, detail-oriented, and precise auto repair shop I have ever used! Staff is very friendly and professional. When repairing my vehicle they kept us updated on progress and also finished earlier than anticipated.Ive used Jensen Auto Service on multiple occasions, and they always keep my cadillac escalade running in the best possible condition.Jensen Auto Service respects their customers, and they treat you like an intelligent human being. This is a business you can trust! The service, value, and integrity of work is great . Your vehicle is in good hands here, highly recommended!

Jo
Review №63

I have taken two different vehicles. Great service. Got some u joints replaced in my ford ranger, then some work to my jeep which was a money pit anyway. But they always did a good job. Have not taken in my new ish vehicle but when I need to this is where I am going.

Ka
Review №64

I took my 07 F-150 in for regular service, they were on top of it, kept me in the loop as they found a few things needing attention and where transparent throughout. Great customer service and workmanship.

Jo
Review №65

Having a car break down is never a fun experience but Jensen Auto was incredibly helpful. It was after hours and the owner helped me out. Paul Jensen was very good about fixing up my truck and informing me of everything that went wrong with it

Sh
Review №66

So I decided to rebuild my 1990 ford f-250 460 motor and heard good feedback about Jensen auto was not disappointed, got three estimates went with Jensen after I saw there shop, very organized . Price was higher but well worth it . Everything went exactly as they said it would.Very honest and straight forward. Thank you to Paul and all the guys and gals.

Je
Review №67

They completely rebuilt an LS6 engine for my 2005 Cadillac CTS-V. The rebuild took just over a week, start to finish, which was faster than I was expecting. The car is unbelievable and I love how well its running. This team has decades of experience, and they still love what they do. Theyre now my go-to shop.

Jo
Review №68

This is a great shop and are awesome people. I was taking my kid to college in Denver. Her blazer started to over heat. Seeing as we were 700 miles from Portland Oregon I didnt have a mechanic. They were close and had good reviews. They pulled a miracle in mechanics world. They literally examined the car within 15 mins and determined it needed a water pump. It was 2 in the afternoon. I figured theyd get it done in the morning. Nope, they understood my situation and the need to get my kid to school. Ordered a pump and at 5:30 PM that SAME DAY, called me and said come get my Blazer. What planet is this. Same day auto repair in the afternoon? Wish their shop was in Portland. Great guys. Thank you Rob and the awesome mechanic Jesse who crushed that repair. Call Jensens first ! Thanks for the awesome service, at a great price. The kid is delivered on time to college.

Ch
Review №69

Had these guys balance a driveline to address some vibration I was having. Quick turnaround and the vibration is gone!

Jo
Review №70

Very good customer service. Always called and updated me on their progress. Also their machine shop is amazing. Never had any issues. Thank you Jensen Auto.

Co
Review №71

If you need solid engine advice I highly recommend these guys. Karl back in the machine shop knows all there is to know about rebuilding an engine.

Co
Review №72

Been working with Paul and Karl at Jensen for 7 years now on our race motors. Nearly every engine that has left makes over 1200 hp and all of them have been excellent. I used everyone up and down the Wasatch Front only to find frustration and frustration. Finally in 2009 I gave Jensen a try. I brought them another motor that had already been machined and assembled to my specs. I asked them to simply pull the motor apart and measure everything and report back on the sizes without giving them any specs as to how it shouldve been built. Needless to say the already assembled motor was completely wrong. I promptly had them fix the motor to my requested specs and weve continued to do MANY motors every year since. Stand up guys that do excellent work. Wouldnt choose anyone else.

Na
Review №73

Another Update: Coil went bad on the Ford truck. Taking it to Jensens was easier than trying to do it myself. Work was done super quick and Paul informed me the price of coils had went down since the last time I had a coil changed. Charged me less instead of the same price as last time. Would your shop be this honest?UPDATE: Same truck but this time the heater core went out. Long story short, Jensens frogot to check a motor while they were fixing the core. Brought the truck back in...no charge for labor and gave me a ride to work! Paul was professional again and the shop exceeded my expectations once more. Best shop I have ever worked with. Paul kept me up to date on my repair and was very easy to work with. Honest! My estimate included a gasket and a thermostat. When my new intake manifold arrived, it included the gasket and thermostat. A dishonest shop would have kept my bill the same and pocketed the free parts but this shop reduced my bill and saved me some money. Repair was done ahead of schedule. A good, honest shop is a rare find and this is one of those places.

An
Review №74

Great company. Family owned and operated.

Br
Review №75

They fixed my husbands flywheel for him pretty quickly.

Mi
Review №76

Good bunch of guys, they do all my machine work.

Ru
Review №77

Very professional, and fast.. Very nice work..Thank you..😎

Le
Review №78

Great work and fair prices! A pleasure to work with! Love my new dual exhaust, thanks again!

Ro
Review №79

They are terrific, professional, quick and fair pricing. I would highly recommend them

So
Review №80

“Jensens” automotive machine shopIncompetantBrought in a BBC crank assembly for balancing because they said they could do it.Got it back after they said it was done, got home, looked at all the parts and nothing looked like the parts were touched. Checked the weight on the pistons and rods and nothing was balanced. Harmonic balancer pulley and pressure plate weren’t even indexed. I go back up there and I talk to Karl who had the audacity to lie to my face, quote- we weigh the components and put the lightest piston with the heaviest rod, even if this is so, how come nothing was marked so the customer can re-assemble correctly. Questioned Karl on the pressure plate indexing/balancing, Quote – we can’t balance the Centerforce pressure plate. So all they did was put two drill holes on the crank throw and said that they balanced the assembly. They are good at stealing your money and wasting your time. I pretty sure I know what I’m talking about – 40 plus years restoring autos, have an associates in Engine machining, Automotive technology and welding.

Mo
Review №81

They are very friendly and efficient! Theyve done great work!

Ce
Review №82

Great place

Le
Review №83

I brought my Escalade in to Jensen Auto sure that the engine or transmission had overheated (a sensor had on overheat warning). I broke down and my car wouldnt work..at all. I was towing a trailer, it was a hot day and I was at the top of the hill on the way home and I thought Id blown the engine (or transmission) and so was everyone who checked it out themselves. I had it towed to Jensens Auto and EVERYONE braced for the worst thinking I had done enough damage to either my engine or transmission to warrant a $2,000 OR MORE bill. I was sooooo worried that when Paul called me to give me the status of my car, I couldnt call him for two days! Im a single mom with several kids at home and with lots of bills at the start of a new school year, it was the last thing I wanted or needed at this time, I was really upset. I finally called Paul and he said....I dont know what made you think you blew your engine but all we could find to fix was your gear shifter, it had lost a cuff that held it in place and moved it from gear to gear (Im not using the technical words, lol). He said....weve driven it everywhere and we cant see any overheating or damage. I was soooooo happy. Everyone thought my car may have been done for. I told everyone that my car was ok and one guy said....those are some honest guys there. They couldve really taken advantage of you under those circumstances. With my knowledge of cars (none), I wouldnt have known any different. I obviously still had a bill and it wasnt fun, but it couldve been much worse. I needed a little more work to get emissions done and they had a mechanic deal with a problem that cut my bill in half because he knew how to install something without having to take everything apart. Today I went back and needed help on other issue and Mike was more than gracious to push me into the schedule right then so that I wouldnt have to come back. After this last month, I will always take my car to Jensen Auto. I NEVER write reviews for companies but after such great service and honesty and as a single mom who values every penny...I had to write something. Also, there were several times when theyd call me to update me on my cars progress and inquire how I wanted them to proceed...they ALWAYS tried to fix the issue but pick the least expensive route that didnt break my bank. Pauls great as are all the guys there. Like I said, I dont know anything about how to fix a car, Im totally at any mechanics mercy, which is scary! But all the guys that looked at my car beforehand, and then saw the repairs made and then the bill they gave me at the end were totally impressed! ...thanks Paul, Mike and team, you dont know how much this made a difference for me at this time. I give 5 stars and will recommend them to ANYONE who I see that needs help with their cars!

Ev
Review №84

I called and spoke with Karl about replacing some valves seats in a set of gen 3 Hemi heads. I am a machinist and I spoke in detail about what I would like to get done to my heads and Karl showed resistance about what I wanted to get done. I wasn’t asking for anything extreme, just a couple extra thousandths of an inch interference fit on the valve seats as these hemi heads are known for dropping valves seats with the factory press fit of .005” interference fit. All Karl would say is “the industry standard is .005” press fit” which I understand is industry standard on cast iron heads, but it is not unheard of to go a little tighter on aluminum heads to accommodate greater rates of thermal expansion. Other local shops quoted going no lower than .007” and as high as .010” interference fit as normal practice on aluminum heads. Personally having custom machine work done on the customer’s asset at the customers expense shouldn’t feel as an out of the ordinary request. Karl wouldn’t budge on the industry standard standpoint, and seemed to get irritated with my request, by saying “I just don’t understand why you want to go tighter than the standard” I had already explained the reasoning to him, so I opted to take my business elsewhere. I gave 2 stars because the phone conversation stayed on the professional side, but I was disappointed with the irritation and the lack of willingness to accommodate such a simple request.

Za
Review №85

Great service and friendly people

Ja
Review №86

Fabulous place for all your auto maintenance needs.

St
Review №87

Awesome machine shop

Ur
Review №88

They told me to rebuild my 1.5 liter 94 honda for 1800! Who charges that? Parts are 400$ a new engine would cost me 1200$. Before you deal with shops get a quote then check how much the parts actually cost to see if they are trying to nickel and dime you. Once this shop told me 1800, i said nope, id be better off buying a new engine lol shops are a joke

MA
Review №89

We resently purchaced a 383 stroker motor for a 70 camero we restored for a customer of ours. it is hands down the best motor I have ever purchaced. started and ran perfect from the start, set the timing adjusted the carb and never had to touch it again. Thanks to paul and Carl for a job very well done. Only place I will use for my custom motors.

Jo
Review №90

We have used them often to fix engine parts and they always do a good job. Thank you!

Mi
Review №91

This is the only shop we trust with our truck!

Ro
Review №92

Good guys

Ja
Review №93

Horrible people to deal with, i would never use them again

Au
Review №94

Quoted it would take 3 weeks, ended up being almost 6 weeks and then they messed up and refused to take responsibility.

Br
Review №95

Service was not completed on time. When I questioned “Karl” he was rude and had no desire to correct the situation. Instead of attempting to fix the busted time line, he’s was happy to tell me the take it somewhere else. Called me 10 mins after I left to tell me the “new” price to ensure it would drive me away!!! Mission accomplished Karl!!!! Don’t take anything to this machine shop. Worst customer service ever!!!

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95 Comments
4.6 Rating
  • Address:3192 Midland Dr, Ogden, UT 84401, United States
  • Site:https://jensenautoservice.com/?utm_source=gmb&utm_medium=traffic
  • Phone:+1 801-621-4252
Categories
  • Auto machine shop
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Mechanic
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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